Fanvil X5 User Manual

Fanvil X5 User Manual

Fanvil x5 ip phone user manual
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<文档标题>
User Manual
X5
Document Version: 1.0
Software Version: 1.2.275
Release Date: 2015/1/25
Fanvil Technology Co., Ltd
HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China
Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com
support@fanvil.com
Beijing Tel:+86-10-5753-6809
Suzhou Tel: +86-512-6592-0605
SEA Tel: +60-3-512-21997

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Summary of Contents for Fanvil X5

  • Page 1 Release Date: 2015/1/25 Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809 Suzhou Tel: +86-512-6592-0605...
  • Page 2: Table Of Contents

    Call Forward ..........................41 Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809 Suzhou Tel: +86-512-6592-0605...
  • Page 3 8.25 CALL LOGS ..........................69 Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809 Suzhou Tel: +86-512-6592-0605...
  • Page 4 Appendix III – LED Definition ........................82 Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 5: Figures

    Figure 32 - Enable / Disable SCA ....................24 Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 6 Figure 67 – DSS LCD Screen Configuration ................44 Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 7 Figure 75 – Softkey Configuration ....................71 Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 8: Tables

    Table 14 - ENB LED State ......................82 Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 9: Safety Instruction

    Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 10: Overview

    DSS key definition and display through easy configuration. Meanwhile, with its intelligent design of the DSS key/LCD, it can be multiplied as expansion modules to save space and cost. X5 will provide the best user experience to advance enterprise users.”...
  • Page 11: Installation

    Installation Use PoE or external Power Adapter X5, called as ‘the device’ hereafter, supports two power supply modes, power supply from external power adapter or 802.3af Class 2 Power over Ethernet (PoE) complied switch (PoE support also applies to X5G).
  • Page 12: Desktop And Wall-Mount Installation

    Figure 2 - Change handset hook to wall-mount mode Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 13: Figure 3 - Wall-Mount Installation

    Figure 4 - Connecting to the Device NOTICE! Power adapter is optional for both X5 and X5G model Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com...
  • Page 14: Introduction To The Phone User Interface

    Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809 Suzhou Tel: +86-512-6592-0605...
  • Page 15: Using Handset / Hands-Free Speaker / Headphone

    Using Hands-free Speaker Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809 Suzhou Tel: +86-512-6592-0605...
  • Page 16: Screen User Interface

    Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 17: Web Portal

    Figure 8 - Check the Device’s IP Address Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 18: Figure 9 - Web Portal Login Page

    ‘admin’. For the detail of web portal operations, please refer to 8 Web Portal. Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 19: Setting Up

    The device is default configured in DHCP mode. Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 20: Line Configurations

    Figure 11 - Configure SIP Proxy Server Port Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 21: Figure 12 - Configure Sip Username

    Figure 15 - Configure Display Name Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 22: Figure 16 - Enable / Disable Outbound Proxy

    Figure 19 - Configure SIP Realm/Domain Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 23: Figure 21 - Enable / Disable Anonymous

    Figure 28 - Configure Park Number Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 24: Figure 29 - Configure Join Call Number

    (Refer to 8.15 LINES / Global Settings and 8.12 LINES / SIP ) Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 25: Using The Phone

    DSS Keys) to call out with specified line. Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 26: Figure 34 - Dialing A Number Before Audio Channel Opened

    “Basic Settings” and apply it. Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809 Suzhou Tel: +86-512-6592-0605...
  • Page 27: Figure 36 - Calling Remote Party

    [Divert] button. To reject the incoming call, user should press [Reject] button. Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 28: Figure 38 - Talking Mode Screen

    Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 29: Make / Receive Second Call

    Figure 40 - Dual Calls Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809 Suzhou Tel: +86-512-6592-0605...
  • Page 30: Join / Split Two Calls (3-Way Local Conference)

    Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 31: Using Phonebook

    NOTICE! The device can save up to total 500 contact records. Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 32: Add / Edit / Delete Contact

     Contact Group Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809 Suzhou Tel: +86-512-6592-0605...
  • Page 33: Add / Edit / Delete Group

    User can browse contacts in a group by opening the group in group list with [OK] button. Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 34: Using Cloud Phonebook

    It is also a useful tool for user to synchronize his/her phonebook from a personal mobile phone to the device with Fanvil Cloud Phonebook Service and App which is to be provided publicly soon.
  • Page 35: Open Cloud Phonebook

    Figure 50 - Downloading Cloud Phonebook Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 36: Call Logs

    Figure 52 - Call Logs Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809 Suzhou Tel: +86-512-6592-0605...
  • Page 37: Voice Message

    [Dial] button in the voice message screen. Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 38: Do-Not-Disturb

    When the device is in the default standby mode, Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 39: Figure 57 - Dnd Enabled On All Lines

    Figure 58 - Configure DND on Line Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 40: Auto-Answering

    Figure 60 - Configure Auto-answering on Line1 Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 41: Call Forward

    When done, press [Save] / [OK] button to save the changes. Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 42: Figure 62 - Select Line For Call Forward Configuration

    Figure 65 - Set Delay Time for Call Forward on No Answer Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 43: Dss Lcd Configuration

    More detailed information refers to 8.26 FUNCTION KEY / Function Key and Table 13 - DSS KEY LED State. Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809 Suzhou Tel: +86-512-6592-0605...
  • Page 44: Figure 67 - Dss Lcd Screen Configuration

    Figure 67 – DSS LCD Screen Configuration Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 45: Phone Settings

    Enter [Settings] item till you find the [Basic Settings] item. Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 46: Set Device Time/Date

     DD-MM-YY Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809 Suzhou Tel: +86-512-6592-0605 SEA Tel: +60-3-512-21997...
  • Page 47: Reboot The Device

    Press [Yes] or [OK] button to execute the reset command, or [No] to exit. Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 48: Web Portal

    Figure 68 - Web Call Controls Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 49: System / Information

    For users with Administrators privilege, the user can also manage user accounts by adding or Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 50: System / Configurations

    SYSTEM / Auto Provision The Auto Provision settings help IT manager or service provider to easily deploy and manage the devices in mass volume. For the detail of Auto Provision, please read “X5 Administration Guide” SYSTEM / Tools Tools provided in this page help users to identify issues at trouble shooting. Please refer to 10 Trouble Shooting for more detail.
  • Page 51: Network / Vpn

    <文档标题> of the device. The configurations are addressed in “X5 Administration Guide” 8.11 NETWORK / VPN User may configure a VPN connection in this page. Please refer to 9.1 VPN for more detail. 8.12 LINES / SIP The service of the line is configured in this page, choose the sip line to configured (SIP 1 – SIP 6).
  • Page 52 Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 53 Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 54 Disable Blocking Anonymous Call Set the feature code to dial to the server Specific Server Type Set the line to collaborate with specific server type, this is to be address more in “X5 Administration Guide” Registration Expiration Set the SIP expiration interval...
  • Page 55 Set the pass phrase for RTP encryption Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 56: Lines / Dial Peer

    3 digits of the phone number. It is an optional item. Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809 Suzhou Tel: +86-512-6592-0605...
  • Page 57: Figure 70 - Global Substitution Configuration

    Figure 71 - Local Substitution Configuration Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 58: Figure 72 - Add Prefixes Configuration

    Figure 73 - Add Suffixes Configuration Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 59: Lines / Dial Plan

    Press # to Do Blind Transfer - Press # after entering the target number for the transfer. The Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 60: Lines / Global Settings

    Configure the phone features, Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809 Suzhou Tel: +86-512-6592-0605...
  • Page 61: Table 4 - Common Phone Feature Settings On Web

    Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 62 Configure the Encryption Number length Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809 Suzhou Tel: +86-512-6592-0605...
  • Page 63 Set the device to accept Active URI command from specific IP address. NOTICE! This feature is usually used for device management and will be described in “X5 Administration Guide” Push XML Server Configure the Push XML Server, when phone receives request, it will determine whether to display corresponding content on the phone which sent by the specified server or not.
  • Page 64: Phone / Audio

    200ms. Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809 Suzhou Tel: +86-512-6592-0605...
  • Page 65: Phone / Mcast

    SIP signaling. You can specify up to 10 multicast listening addresses. Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809 Suzhou Tel: +86-512-6592-0605...
  • Page 66: Phone / Time/Date

    The DST start week Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809 Suzhou Tel: +86-512-6592-0605...
  • Page 67: Phone / Advanced

    User can also add multiple contacts into a group by selecting the group in the dropdown options in Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 68: Phonebook / Cloud Phonebook

    Access password (optional) NOTICE! In regard of creating a cloud phonebook and setting up a cloud phonebook server, please refer to “X5 Administration Guide”. LDAP Settings The cloud phonebook allows user to retrieve contact list from a LDAP Server through LDAP protocols.
  • Page 69: Phonebook / Blacklist

    <文档标题> NOTICE! In regard of creating a LDAP phonebook and setting up a LDAP phonebook server, please refer to “X5 Administration Guide”. 8.23 PHONEBOOK / Blacklist By adding a number into the blacklist, user will no longer receive phone call from that number and it will be rejected automatically by the device until user delete it from the blacklist.
  • Page 70: Function Key / Function Key

    User presses the key to initiate the multicast. Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809 Suzhou Tel: +86-512-6592-0605...
  • Page 71: Function Key / Softkey

    Figure 75 – Softkey Configuration Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809 Suzhou Tel: +86-512-6592-0605...
  • Page 72: Advanced Features

    VPN connection established after reboot. Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 73: Openvpn

    Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809 Suzhou Tel: +86-512-6592-0605...
  • Page 74: 10 Trouble Shooting

    10.2 Upgrade to the latest software Fanvil will keep publishing software update to fix bugs and improve device features. The device will check for new software release on Fanvil cloud server automatically and periodically. If there is a newer software version published, the device will prompt a message and ask whether user would like to upgrade to the latest version.
  • Page 75: Reboot Device

    [Stop] button in the web page when operation finished. The network packets of the device during the period have been dumped to the saved file. User may examine the packets with a packet analyzer or send it to Fanvil support. 10.6...
  • Page 76 <文档标题> Step 1. Download the latest device software from Fanvil website. Step 2. Setup a FTP server on a PC and put the downloaded software in the FTP repository. (Windows users can download free FTP server software such as WFTPD32 or 3CDaemon) Step 3.
  • Page 77: Common Trouble Cases

    1. The device is powered by external power supply via power adapter or PoE switch. Please use standard power adapter provided by Fanvil or PoE switch met with the specification requirements and check if device is well connected to power source.
  • Page 78 1. There are two Headphone wire sequence in the market. Please in Headphone use the Headphone provided by Fanvil, or consult Fanvil the wire sequence if you wish to use a third party headphone. 2. The network bandwidth and delay may be not suitable for audio call at the moment.
  • Page 79: Appendix I - Icon Illustration

    Upper Case ALong-pressinghabets Numeric Input Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809 Suzhou Tel: +86-512-6592-0605...
  • Page 80: Appendix Ii - Text Input From Keypad

    #(space)@,.:/?<>[]%! &$~+- * Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809 Suzhou Tel: +86-512-6592-0605...
  • Page 81 * #(space)@,.:/?<>[]%! &$~+- Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809 Suzhou Tel: +86-512-6592-0605...
  • Page 82: Appendix Iii - Led Definition

    (*ENB: Event Notification Button) Fanvil Technology Co., Ltd HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809 Suzhou Tel: +86-512-6592-0605...

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