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ECOVACS OZMO T8 AIVI (DBX11-11) Manual

Introduction

Should you encounter situations that have not been properly addressed in this Instruction Manual, please contact our
Customer Service Center where a technician will be able to help you with your specific problem or question
For more information, please visit the ECOVACS ROBOTICS official website: www.ecovacs.com
The company reserves the right to make technological and/or design changes to this product for continuous improvement

Package Contents


Note: Figures and illustrations are for reference only and may differ from actual product appearance
Product design and specifications are subject to changes without notice

Product Diagram

Robot
Product Diagram - Robot

Bottom View
Product Diagram - Bottom View

Docking Station
Product Diagram - Docking Station

Reservoir
Product Diagram - Reservoir

Operating and Programming

Notes Before Cleaning

Tidy up the area to be cleaned by putting furniture, such as chairs, in their proper place.

Make sure areas to be cleaned are well illuminated so Visual Detection works properly. Remove power cords and small objects from the floor to ensure cleaning efficiency.

During the first use, make sure each room door is open to help DEEBOT fully explore your house.

Put away objects including wires, cloths and slippers, etc. on the floor to improve the cleaning efficiency.

Before using the product on a rug with tasseled edges, please fold the rug edges under.

It may be necessary to place a physical barrier at the edge of a drop to stop the unit from falling over the edge.

Clean the AIVI Visual Detection Sensor and TrueMapping Distance Sensor with a clean cloth, and avoid using any detergent or cleaning spray.

Please do not stand in narrow spaces, such as hallways, and make sure not to block the Detection Sensor.

Quick Start

  1. Remove Protective Strips and Films
    Quick Start - Step 1
  2. Assemble Docking Station
  3. Install Side Brushes
    Quick Start - Step 2

Charging DEEBOT

  1. Docking Station Placement
  2. Power ON
    Note: I = ON, O = OFF
    warningDEEBOT cannot be charged when being powered OFF
  3. Charge DEEBOT
    Empty remaining water from the Reservoir and remove the Reservoir and the Cleaning Cloth Plate before charging DEEBOT. flashes when DEEBOT is charging. goes out when DEEBOT is fully charged.
    Charge DEEBOT

* You can also purchase an Auto-Empty Station that automatically empties your DEEBOT's dustbin. Explore more accessories at www.ecovacs.com/global.

ECOVACS HOME App

To enjoy all available features, it is recommended to control your DEEBOT via the ECOVACS HOME app

Before you start, make sure that:

  • Your mobile phone is connected to a Wi-Fi network
  • The 24GHz band wireless signal is enabled on your router
  • The Wi-Fi indicator light on DEEBOT is slowly flashing

Wi-Fi Indicator Light

Slowly flashing Disconnected to Wi-Fi or waiting for Wi-Fi connection
Rapidly flashing Connecting to Wi-Fi
Solid Connected to Wi-Fi

Tips:
If you have any problems during the Wi-Fi setup process, refer to the Troubleshooting > Wi-Fi Connection section in this manual

Operating DEEBOT

During the first cleaning, please supervise DEEBOT and assist it should there be a problem

  1. Start
    Operating DEEBOT
  2. Pause
    Note: The robot's Control Panel stops glowing after the robot is paused for a few minutes Press the AUTO Mode Button on DEEBOT to wake up the robot
  3. Return to Charge
    Pressing for 3 seconds to send DEEBOT back to the Docking Station

OZMO Mopping System

  1. Note: To prolong the service life of the reservoir, it is recommended to use purified water or softened water for OZMO mopping system
  2. Note: When DEEBOT is mopping, DEEBOT automatically detects the carpet and keeps away from it If you need to clean the carpet, please uninstall the cleaning cloth plate first
    * When attaching the Disposable Cleaning Cloth, make sure the fluffy side is attached to the plate, and the dotted side faces out
    Mopping System

* You can also purchase an electric oscillating mopping pack that provides intensive mopping performance Explore more accessories at www.ecovacs.com/global

Maintenance

Regular Maintenance

To keep DEEBOT running at peak performance, perform maintenance tasks and replace parts with the following frequencies:

Robot Part Maintenance Frequency Replacement Frequency
Disposable Cleaning Cloth After each use Replace after each use
Washable/Reusable Microfiber Cleaning Cloth After each use Every 50 washes
Reservoir/Cleaning Cloth Plate After each use /
Side Brush Once every 2 weeks Every 3-6 months
Main Brush Once per week Every 6-12 months
Sponge Filter/ High Efficiency Filter Once per week Every 3-6 months
AIVI Visual Detection Sensor
Universal Wheel
Anti-Drop Sensors Bumper
Charging Contacts
Docking Station Pins
Once per week /

A multi-function Cleaning Tool is provided for easy maintenance. Handle with care, this cleaning tool has sharp edges.
Note: ECOVACS manufactures various replacement parts and fittings Please contact Customer Service for more information on replacement parts

OZMO Mopping System

Before performing cleaning and maintenance tasks on DEEBOT, turn the robot OFF and unplug the Docking Station.


  1. Washable/Reusable Microfiber Cleaning Cloth

    Disposable Cleaning Cloth

    warningClean the water inlet filter on the bottom of the Reservoir if it is clogged.

Dust Bin and Filters

Dust Bin and Filters

Main Brush and Side Brushes

Main Brush

Side Brushes

Other Components

Note: Before cleaning the robot's Charging Contacts and Docking Station Pins, turn the robot OFF and unplug the Docking Station Clean the AIVI Visual Detection Sensor and TrueMapping Distance Sensor with a clean cloth, and avoid using any detergent or cleaning spray
Maintenance - Other Components - Step 1
Maintenance - Other Components - Step 2

Storage

If DEEBOT will not be used for a while, fully charge DEEBOT and power OFF before storage Charge DEEBOT every 15 month to prevent battery drain

Note: When DEEBOT is not cleaning, it is recommended to keep DEEBOT powered ON and charging

Indicator Light

DEEBOT will tell you something is wrong with an indicator light and voice report. More detailed support is available through the ECOVACS HOME and online website.

Indicator Light Scenario
AUTO Mode Button glows a solid WHITE The robot is cleaning
The robot is paused while cleaning
AUTO Mode Button flashes WHITE The robot is charging
The robot is starting
The robot is relocating
AUTO Mode Button glows a solid RED The robot has low battery
AUTO Mode Button flashes RED The robot has a problem

Troubleshooting

No. Malfunction Possible Causes Solutions
1

DEEBOT is not charging

DEEBOT is not switched ON Switch ON DEEBOT
DEEBOT has not connected to the Docking Station Be sure that the robot's Charging Contacts have connected to the Docking Station Pins
The Power Cord is not connected to the Docking Station Make sure the Power Cord is firmly connected to the Docking Station
The Docking Station is not connected to the power supply Make sure the Docking Station is connected to the power supply
The battery is completely discharged Please contact Customer Care for help
2

DEEBOT cannot return to the Docking Station

The Docking Station is not correctly placed Refer to section 32 to correctly place the Docking Station
The Docking Station is not correctly connected Make sure the Docking Station is correctly connected
The Docking Station is manually moved during the cleaning It is suggested not to move the Docking Station during the cleaning
DEEBOT is paused for more than 90 minutes It is suggested not to pause DEEBOT for more than 90 minutes
DEEBOT did not start cleaning from the Docking Station Make sure DEEBOT starts cleaning from the Docking Station
3

DEEBOT gets stuck while working and stops

DEEBOT is tangled with something on the floor (electrical wires, curtains, carpet fringing, etc) DEEBOT will try various ways to free itself If it is unsuccessful, manually remove the obstacles and restart
DEEBOT might be stuck under furniture with an entrance of similar height Please set a physical barrier, or set a Virtual Boundary in the ECOVACS Home App
4 DEEBOT returns to the Docking Station before it has finished cleaning Working time varies according to floor surface, room complexity and the Cleaning Mode selected When the battery gets low,
DEEBOT automatically switches to Recharge Mode and returns to the Docking Station to recharge itself
Turn on Continuous Cleaning function in ECOVACS HOME App DEEBOT will automatically resume the uncompleted cleaning cycle when Continuous Cleaning is enabled
DEEBOT is unable to reach certain areas blocked by furniture or barriers Tidy up the area to be cleaned by putting furniture and small objects in their proper place
The Docking Station is too distant from the center of the house Please place the Docking Station against the wall of a central room of the house
5 DEEBOT does not clean automatically at the scheduled time Time Scheduling function is cancelled Program DEEBOT to clean at specific times using the ECOVACS Home App
DEEBOT is switched OFF Switch ON DEEBOT
The robot's battery is low Keep DEEBOT switched ON and connected to the
Docking Station to make sure it has a full battery to work at any time
6 The water is not coming out of the Reservoir when DEEBOT is mopping The water inlet filter on the bottom of Reservoir is clogged Unscrew the water inlet on the bottom of Reservoir and clean the filter
The Reservoir runs out of water Add water into the Reservoir
The water outlets on the bottom of DEEBOT are clogged Check the water outlets on the bottom and clean
7 DEEBOT misses cleaning spots to be cleaned, or repeats cleaning the area cleaned The cleaning cycle is interfered by small objects or barriers on the floor Remove power cords and small objects from the floor to ensure cleaning efficiency DEEBOT will automatically clean the area missed, please avoid moving DEEBOT manually or block the path during the cleaning cycle
DEEBOT is working on slippery polished floors Make sure the floor wax is dried before DEEBOT starts cleaning
DEEBOT is unable to reach certain areas blocked by furniture or barriers Tidy up the area to be cleaned by putting furniture and small objects in their proper place
The TrueMapping Distance Sensor is blocked Remove the objects that are blocking the TrueMapping Distance Sensor
8

DEEBOT is making too much noise when cleaning

DEEBOT is tangled or blocked with debris Clean DEEBOT as described in section 4 Maintenance and restart If the trouble persists, please contact Customer Care
9

AIVI Visual Detection Sensor cannot recognize objects

The cleaning area is not well illuminated Smart Recognition requires sufficient lighting Please make sure the areas to be cleaned are well illuminated
AIVI Visual Detection Sensor lens is dirty or blocked Clean the lens with a clean soft cloth, and make sure the sensor is not blocked Avoid using any detergent or cleaning spray while cleaning
The objects are too close to the AIVI Visual Detection Sensor This is normal The optimal distance of object identification for AIVI Visual Detection Sensor is 50 cm(197 inches)
10 DEEBOT is not able to connect to the home Wi-Fi network Incorrect home Wi-Fi username or password entered Enter the correct home Wi-Fi username and password
Incorrect App installed Please download and install ECOVACS Home App
DEEBOT is not within range of your home Wi-Fi signal Make sure DEEBOT is within range of your home Wi-Fi signal
Network setup started before DEEBOT was ready Turn ON Power Switch Press the RESET Button
DEEBOT is ready for network setup when its Wi-Fi Indicator light flashes slowly
DEEBOT does not support 5 GHz Wi-Fi Make sure the robot has been connected with 24 GHz Wi-Fi network
Your smartphone's operating system needs to be updated Update your smartphone's operating system The ECOVACS App runs on iOS 90 and above, Android 40 and above
11

DEEBOT does not clean the whole area

The cleaning area is not tidy Remove small objects from the floor and tidy up the cleaning area before DEEBOT starts cleaning
12

DEEBOT reservoir drops out of place during use

The reservoir is not correctly installed Make sure DEEBOT reservoir clicks into place when installing
13

DEEBOT Side Brushes drop out of place during use

The Side Brushes are not correctly installed Make sure the Side Brushes click into place when installing

Wi-Fi Connection
Before Wi-Fi setup, make sure DEEBOT, mobile phone, and Wi-Fi network meet the following requirements

DEEBOT and Mobile Phone Requirements

  • DEEBOT is fully charged and the power switch of DEEBOT is turned on
  • Wi-Fi status light slowly flashes
  • Turn off mobile phone's cellular data (you can turn it back on after setup)

Wi-Fi Network Requirements

  • You are using a 24GHz or 24/5 GHz mixed network
  • Your router supports 80211b/g/n and IPv4 protocol
  • Do not use a VPN (Virtual Private Network) or Proxy Server
  • Do not use a hidden network
  • WPA and WPA2 using TKIP, PSK, AES/CCMP encryption
  • WEP EAP (Enterprise Authentication Protocol) is not supported
  • Use Wi-Fi channels 1-11 in North America and channels 1-13 outside North America (refer to local regulatory agency)
  • If you are using a network extender/repeater, the network name (SSID) and password are the same as your primary network

Technical Specifications

Model DBX11-11
Rated Input 20 V , 1 A
Docking Station Model CH1822
Input 100-240 V~, 50-60 Hz, 0.5 A Output 20 V, 1 A
Laser Max. Power 3 mW
Frequency 7.2 KHz
Rotate Speed 300 circle/min
Frequency bands 2400-2483.5MHz
Off Mode Power Less than 0.50 W
Networked Standby Power Less than 2.00 W

Output power of the WIFI module is less than 100mW
Note: Technical and design specifications may be changed for continuous product improvement

Important Safety Instructions

When using an electrical Appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE
USING THIS APPLIANCE
SAVE THESE INSTRUCTIONS

  1. This Appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the Appliance in a safe way and understand the hazards involved Children shall not play with the Appliance Cleaning and user maintenance shall not be made by children without supervision
  2. Clear the area to be cleaned Remove power cords and small objects from the floor that could entangle the Appliance Tuck rug fringe under the rug base, and lift items such as curtains and tablecloths off the floor
  3. If there is a drop off in the cleaning area due to a step or stairs, you should operate the Appliance to ensure that it can detect the step without falling over the edge It may become necessary to place a physical barrier at the edge to keep the unit from falling Make sure the physical barrier is not a trip hazard
  4. Only use as described in this manual Only use attachments recommended or sold by the manufacturer
  5. Please make sure your power supply source voltage matches the power voltage marked on the Docking Station
  6. For INDOOR household use ONLY Do not use the Appliance in outdoor, commercial or industrial environments
  7. Use only the original rechargeable battery and Docking Station provided with the Appliance from the manufacturer Nonrechargeable batteries are prohibited
  8. Do not use without dust bin and/or filters in place
  9. Do not operate the Appliance in an area where there are lit candles or fragile objects
  10. Do not use in extremely hot or cold environments (below -5˚C/23˚F or above 40˚C/104˚F)
  11. Keep hair, loose clothing, fingers, and all parts of body away from any openings and moving parts
  12. Do not operate the Appliance in a room where an infant or child is sleeping
  13. Do not use Appliance on wet surfaces or surfaces with standing water
  14. Do not allow the Appliance to pick up large objects like stones, large pieces of paper or any item that may clog the Appliance
  15. Do not use Appliance to pick up flammable or combustible materials such as gasoline, printer or copier toner, or use in areas where they may be present
  16. Do not use Appliance to pick up anything that is burning or smoking, such as cigarettes, matches, hot ashes, or anything that could cause a fire
  17. Do not put objects into the suction intake Do not use if the suction intake is blocked Keep the intake clear of dust, lint, hair, or anything that may reduce air flow
  18. Take care not to damage the power cord Do not pull on or carry the Appliance or Docking Station by the power cord, use the power cord as a handle, close a door on the power cord, or pull power cord around sharp edges or corners Do not run Appliance over the power cord Keep power cord away from hot surfaces
  19. If the power cord is damaged, it must be replaced by the manufacturer or its service agent in order to avoid a hazard
  20. Do not use the Docking Station if it is damaged The power supply is not to be repaired and not to be used any longer if it is damaged or defective
  21. Do not use with a damaged power cord or receptacle Do not use the Appliance or Docking Station if it is not working properly, has been dropped, damaged, left outdoors, or come in contact with water It must be repaired by the manufacturer or its service agent in order to avoid a hazard
  22. Turn OFF the power switch before cleaning or maintaining the Appliance
  23. The plug must be removed from the receptacle before cleaning or maintaining the Docking Station
  24. Remove the Appliance from the Docking Station, and turn OFF the power switch to the Appliance before removing the battery for disposal of the Appliance
  25. The battery must be removed and discarded according to local laws and regulations before disposal of the Appliance
  26. Please dispose of used batteries according to local laws and regulations
  27. Do not incinerate the Appliance even if it is severely damaged The batteries can explode in a fire
  28. When not using the Docking Station for a long period of time, please unplug it
  29. The Appliance must be used in accordance with the directions in this Instruction Manual ECOVACS ROBOTICS cannot be held liable or responsible for any damages or injuries caused by improper use
  30. The robot contains batteries that are only replaceable by skilled persons To replace the robot's battery, please contact Customer Service
  31. If the robot will not be used for a long time, power OFF the robot for storage and unplug the Docking Station

  32. For the purposes of recharging the battery, only use the detachable supply unit CH1822 provided with the Appliance
    To satisfy RF exposure requirements, a separation distance of 20 cm or more should be maintained between this device and persons during device operation
    To ensure compliance, operations at closer than this distance is not recommended The antenna used for this transmitter must not be co-located in conjunction with any other antenna or transmitter

To disable Wi-Fi module on DEEBOT, power the robot ON
Place the robot on the Docking Station making sure the Charging Contacts on DEEBOT and the Docking Station Pins make a connection Press and hold the AUTO Mode Button on the robot for 20 seconds until DEEBOT emits 3 beeps
To enable Wi-Fi module on DEEBOT, power the robot OFF and then power ON The Wi- Fi module is turned on when DEEBOT is restarted

Class II
Short-circuit-proof safety isolating transformer
Switch mode power supply
For indoor use only
Direct current
Alternating current

Documents / Resources

References

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download ECOVACS OZMO T8 AIVI (DBX11-11) Manual

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