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Note: Figures and illustrations are for reference only and may differ from actual product appearance. Product design and specifications are subject to changes without notice.
Name | Functional Description |
TrueMapping Distance Sensor | With Laser Ranging-measuring the distance between DEEBOT and surroundings through the time difference of reflection, it can map according to the objects around while DEEBOT is moving. Detection of 10m |
AIVI Camera | With AI Camera's surrounding image collection, it can realize the video recording and meanwhile assist in drawing the 3D map. Through the interaction with the MIC, it can realize the Remote Voice Call. FOV (Diagonal) 148.3 |
Microphone | Vibrating the diaphragm through air by human voice, it can realize Voice Recording and ask DEEBOT to complete the assigned work by Voice Control. Effective wake of 8m |
Anti-drop Sensor | With Infrared Ranging-detecting the distance between the bottom of DEEBOT and ground by Infrared Sensor at the bottom, DEEBOT will not move forward when there are stairs in front or the identified distance exceeds the preset one, realizing the Anti-drop. The trigger distance is 60nm |
Carpet Detection Sensor | The difference in energy of the ultrasonic echo signal on different surfaces is used to identify the floor material and help DEEBOT to adjust the cleaning strategy automatically. Drive frequency 290kHZ |
Tidy up the area to be cleaned by putting furniture, such as chairs, in their proper place.
During the first use, make sure each room door is open to help DEEBOT fully explore your house.
Put away objects including cables, cloths and slippers, etc. on the floor to improve the cleaning efficiency.
Clean the AIVI Camera and TrueMapping Distance Sensor with a clean cloth, and avoid using any detergent or cleaning spray.
It may be necessary to place a physical barrier at the edge of a drop to stop the unit from falling over the edge.
Make sure areas to be cleaned are well illuminated so AIVI Camera works properly. Remove power cords and small objects from the floor to ensure cleaning efficiency.
Before using the product on a rug with tasseled edges, please fold the rug edges under.
Please do not stand in narrow spaces, such as hallways, and make sure not to block the AIVI Camera.
Before using DEEBOT, please remove all protective films or protective strips on DEEBOT and OMNI Station.
Install the Dual Side Brushes
Make sure the colors of Dual Side Brushes are consistent with those of mounting slots.
To enjoy all available features, it is recommended to control your DEEBOT via the ECOVACS HOME app.
Before you start, make sure that:
Wi-Fi Indicator Light | ||
![]() | Slowly flashing | Disconnected to Wi-Fi or waiting for Wi-Fi connection |
Rapidly flashing | Connecting to Wi-Fi | |
Solid | Connected to Wi-Fi |
Before Wi-Fi setup, make sure DEEBOT, mobile phone, and Wi-Fi network meet the following requirements.
DEEBOT and Mobile Phone Requirements
Wi-Fi Network Requirements
Please be aware that the realization of intelligent functions such as remote startup, voice interaction, 2D/3D map display and control settings, and personalized cleaning (depending on different products) requires users to download and use ECOVACS HOME App, which is constantly updated. You need to agree to our Privacy Policy and User Agreement before we can process some of your basic and necessary information and enable you to operate the product.lf you do not agree with our Privacy Policy and User Agreement, some of the aforementioned intelligent functions cannot be realized through ECOVACS HOME App, but you can still use the basic functions of this product for manual operation.
*If there are reflective objects such as mirrors and reflective skirting lines near the Station, the bottom 14cm of that should be covered.
Do not place the Station under direct sunlight.
It is recommended to place the Station on the hard floor to experience complete functions of the robot.
Note: It is recommended to use ECOVACS DEEBOT Cleaning Solution (sold separately). Using other cleaning solution may cause DEEBOT slipping, water tank block and other problems.
When creating a map for the first time, please follow DEEBOT to help eliminate some minor issues.
For example, DEEBOT may get stuck under the furniture. Please refer to the following solutions:
Note:
Note: The indicator light will go out after the robot is paused for a few minutes.
Press the AUTO Mode Button on DEEBOT to wake up the robot.
Note: When DEEBOT is not working, it is recommended to keep it switched ON and charging.
Do not use the mopping function on the carpet.
Note:
When Child Lock is enabled, the touch key on DEEBOT and the Station will be locked to ensure safety. Repeat the same step to disable Child Lock.
To keep DEEBOT running at peak performance, perform maintenance tasks and replace parts with the following frequencies:
Robot Part | Maintenance Frequency | Replacement Frequency |
Washable Mopping Pad | / | Every 1-2 months |
Dust Bag | / | Replace when voice prompts |
Dual Side Brushes | Once every 2 weeks | Every 3-6 months |
Floating Main Brush | Once per week | Every 6-12 months |
Sponge Filter/High Efficiency Filter | Once per week | Every 3-6 months |
AIVI Camera TrueMapping Distance Sensor Universal Wheel Anti-Drop Sensors Bumper Charging Contacts OMNI Station Pins | Once per week | / |
Cleaning Sink | Once every 2 weeks | / |
Clean Water Tank | Once every 3 months | / |
Dirty Water Tank | After each mopping | / |
Dust Collection Cabin | Once per month | / |
OMNI Station | Once per month | / |
Filter | Once per month | / |
Before performing cleaning and maintenance tasks on DEEBOT, turn the robot OFF and unplug the OMNI Station.
A multi-function Cleaning Tool is provided for easy maintenance. Handle with care, this cleaning tool has sharp edges.
Note: ECOVACS manufactures various replacement parts and fittings. Please contact Customer Service for more information on replacement parts.
Note:
Note: Completely dry the filter before use.
Explore more accessories at ECOVACS HOME App or at https://www.ecovacs.com/global.
Note: Wipe the components with a clean, dry cloth. Avoid using cleaning sprays or detergents.
Before performing cleaning and maintenance tasks on DEEBOT, turn the robot OFF and unplug OMNI Station.
*Hold the Handle to lift out the Dust Bag, which can effectively prevent dust leakage.
No. | Malfunction | Possible Causes | Solutions |
1 | DEEBOT is not able to connect to ECOVACS HOME App. | Incorrect home Wi-Fi username or password entered. | Enter the correct home Wi-Fi username and password. |
DEEBOT is not within range of your home Wi-Fi signal. | Make sure DEEBOT is within range of your home Wi-Fi signal. | ||
DEEBOT is not in the configuration state. | Make sure DEEBOT is connected to the power supply and turned on. Open the cover, and press RESET Button. DEEBOT will enter the configuration state when you hear a voice prompt. | ||
Incorrect App installed. | Please download and install ECOVACS HOME App. | ||
Not using a 2.4GHz or 2.4/5 GHz mixed network. | DEEBOT does not support 5G network. Please use a 2.4GHz or 2.4/5 GHz mixed network. | ||
2 | The map is lost. | The map might be lost if you move DEEBOT when cleaning. | Move DEEBOT to the front of the Station to retrieve the map. Find the restored map in the Map Management and tap "Use This Map" to retrieve it. If this problem persists after trying the above solutions, please restart mapping. |
3 | Unable to create furniture map on App. | DEEBOT does not start cleaning from the Station. | DEEBOT must start cleaning from the Station. |
Move DEEBOT when cleaning might cause the mop lost. | During cleaning, do not move DEEBOT as far as possible. | ||
Auto cleaning is not complete. | Make sure DEEBOT automatically return to the Station after cleaning. | ||
4 | DEEBOT Dual Side Brushes drop out of place during use. | The Dual Side Brushes are not properly installed. | Make sure the Dual Side Brushes click into place when installing. |
5 | No singal found. Unable to return to the Station. | The Station is incorrectly placed. | Please place the Station correctly according to the instructions in the [Charging the Device] section. |
The Station is out of power or manually moved. | Check whether the Station is connected to power supply. Do not manually move the Station. | ||
DEEBOT does not start cleaning from the Station. | It is recommended that DEEBOT start cleaning from the Station. | ||
The charging route is blocked. For example, the door of the room with the Station is closed. | Keep the charging route clear. | ||
6 | DEEBOT returns to the Station before it has finished cleaning. | The room is so large that DEEBOT needs to return to recharge. | Please enable Continuous Cleaning. For more details, please follow the App instruction. |
DEEBOT is unable to reach certain areas blocked by furniture or barriers. | Tidy up the area to be cleaned by putting furniture and small objects in their proper place. | ||
7 | DEEBOT is unable to charge. | DEEBOT is not switched ON. | Switch ON DEEBOT. |
DEEBOT's Charging Contacts are not connected to the Station Pins. | Make sure that the robot's Charging Contacts have connected to the Station Pins and the AUTO Mode Button flashes. Check whether DEEBOTS Charging Contacts and the Station are dirty. Please clean these parts according to the instructions in the [Maintenance] section. | ||
The Station is not connected to the power supply. | Make sure the Station is connected to the power. | ||
The battery will be overcharged if DEEBOT is not used for a long time. | It is recommended to regularly use DEEBOT. If the battery cannot be charged because it has not been used for a long time, please contact Customer Care for help. | ||
8 | Running is very loud during cleaning. | Dual Side Brushes and Floating Main Brush are entangled. Dust bin and filter are blocked. | It is recommended to clean the Dual Side Brushes, Floating Main Brush, dust bin, filter, etc. regularly. |
DEEBOT is in Max Mode. | Switch to Standard Mode. | ||
9 | DEEBOT gets stuck while working and stops. | DEEBOT is tangled with something on the floor (electrical wires, curtains, carpet fringing, etc.) | DEEBOT will try various ways to free itself. If it is unsuccessful, manually remove the obstacles and restart. |
DEEBOT might be stuck under furniture with an entrance of similar height. | Please set a physical barrier, or set a Virtual Boundary via the ECOVACS HOME App. | ||
10 | During cleaning, DEEBOT appears in the route disorder, running bias, repeated cleaning, small area leakage and so on. (If there is a large area that has not been swept temporarily, DEEBOT will make up the leakage independently. Sometimes DEEBOT will re-enter a cleaned room to find any missing area.) | Objects such as wires and slippers placed on the ground affect the normal operation of DEEBOT. | Please tidy up the scattered wires, slippers and other objects on the ground before cleaning. And reduce the scattered objects on the ground as far as possible. If there is any area leakage, DEEBOT will correct the leakage by itself, please do not interfere (such as moving DEEBOT or blocking the route). |
It may be that the Driving Wheels slips on the ground when DEEBOT climbs steps, thresholds and door bars, thus affecting the its judgment of the whole house environment. | It is recommended to close the door of this area and clean the area separately. After cleaning, DEEBOT will return to the starting location. Please rest assured to use. | ||
Work on freshly waxed and polished floors or smooth tiles, resulting in less friction between the Driving Wheels and the floor. | Please wait for wax to dry before cleaning. | ||
Due to different home environments, some areas cannot be cleaned. | Clean the home environment to ensure that DEEBOT can enter for cleaning. | ||
The TrueMapping Distance Sensor is dirty or blocked by foreign matters. | Wipe the TrueMapping Distance Sensor with a clean soft cloth or remove foreign matters. | ||
11 | Video Manager cannot open or has no screen. | Wi-Fi connection failed. | Check the Wi-Fi connection status. DEEBOT must be in an area with good Wi-Fi signal to enable the Video Manager. |
Video Manager is not authorized. | Please check your consent in the Privacy Policy before using the robot. | ||
Due to the network latency, you may not be able to open Video Manager temporarily. | Try again later. | ||
The AIVI Camera is blocked. | Remove the shield. | ||
12 | Delay in remote control. | The Wi-Fi signal is poor, causing the video loading to be slow. | Use DEEBOT in areas with good Wi-Fi signals. |
13 | AIVI Camera cannot recognize objects. | The cleaning area is not well illuminated. | Smart Recognition requires sufficient lighting. Please make sure the areas to be cleaned are well illuminated. |
AIVI Camera lens is dirty or blocked. | Clean the lens with a clean soft cloth, and make sure the sensor is not blocked. Avoid using any detergent or cleaning spray while cleaning. | ||
14 | After returning to the Station, DEEBOT does not empty the Dust Bin. | Dust Collection Cabin is not closed. | Please close the Dust Collection Cabin. |
Dust Bag is not installed in the Station. | Install the Dust Bag, and close the Dust Collection Cabin. | ||
Manually moving DEEBOT back to the Station might not trigger Auto-Empty function. | It is recommended to let DEEBOT return to the Station on its own. Please do not manually move it. | ||
DEEBOT will automaticlly return to the Station in Video Manager mode. | DEEBOT will not do cleaning task and empty the Dust Bin in Video Manager mode. This is a normal phenomenon, please rest assured to use. | ||
In Do Not Disturb mode, DEEBOT will not empty the dust after returning back to the Station. | Cancel Do Not Disturb mode in ECOVACS HOME App or manually start dust empty. | ||
The Station detects a decrease in empty efficiency. | Replace the Dust Bag according to the [Maintenance] section and close the Dust Collection Cabin. If the Dust Bag is not full when prompted by ECOVACS HOME App, you can put it back again. | ||
If the above possible causes have been ruled out, components of the Station may be abnormal. | Please contact Customer Care for help. | ||
15 | Fail to empty the Dust Bin. | The Station detects a decrease in empty efficiency. | Replace the Dust Bag according to the [Maintenance] section and close the Dust Collection Cabin. If the Dust Bag is not full when prompted by App, you can put it back again. |
The outlet of Dust Bin is blocked by foreign objects. | Remove the Dust Bin and clean the foreign objects on the outlet. | ||
16 | The inner side of Dust Collection Cabin is dirty. | Fine particles are absorbed in the inner side of Dust Collection Cabin through the Dust Bag. | Clean the inner side of Dust Collection Cabin. |
The Dust Bag is broken. | Check the Dust Bag. Replace it. | ||
17 | Ash leakage occurs during working | The outlet of Dust Bin is blocked by foreign objects. | Remove the Dust Bin and clean the foreign objects on the outlet. |
18 | Mopping Pad Plate cannot rotate. | The Mopping Pad Plate is blocked by foreign objects. | Clean the foreign objects. |
19 | DEEBOT does not respond to the Station instruction. | DEEBOT is too far away from the Station. | If it is beyond the available distance, the ECOVACS HOME App can also be used to operate DEEBOT. |
DEEBOT and the Station are not paired. | Unplug the Station and wait for 10 seconds to plug again. Power off the robot and then turn it back on. Manually push the robot up to the Station, and ensure that the charging pins are correctly connected. Then, DEEBOT will start charging, and voice prompts pairing successful. | ||
20 | Fail to enable Child Lock. | Communication interruption between the Station and DEEBOT (For example: long distance or many partition walls) | Move DEEBOT near the Station to ensure smooth communication, and then enable Child Lock. |
21 | Driving wheels are blocked. | Driving wheels are blocked by foreign objects. | Please rotate and press the driving wheels to check whether there is any foreign object wrapped or stuck. If there is any foreign object, please clean it in time. If this problem persists, please contact Customer Care for help. |
22 | When the water in the Cleaning Sink is full and cannot be drained out, the voice reports that the Cleaning Sink is full. | The Dirty Water Tank is not properly installed. | Tap down on the Dirty Water Tank to ensure it is properly installed. |
The sealing plugs in the Dirty Water Tank is not installed properly. | Make sure to check that the sealing plugs are properly installed. | ||
The Station cannot drain water normally. | Double tap ![]() ![]() ![]() | ||
The suction port of the Cleaning Sink is blocked by foreign object. | Ensure that there is no foreign object in the suction port of the Cleaning Sink | ||
The voice prompt still exists after trying the above solutions. | Unplug the Station and plug it again. If this problem persists, please contact Customer Care for help. |
Model | DBX53 |
Rated Input | 20V ![]() |
Docking Station(OMNl Station) | CH2208 |
Rated Input | 110-120V ~ 50-60Hz 6.9A(Emptying) 0.9A(Charging) |
Rated Output | 20V ![]() |
Note: Technical and design specifications may be changed for continuous product improvement.
Explore more accessories at https://www.ecovacs.com/global.
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE.
SAVE THESE INSTRUCTIONS
For Household use only
When using an electrical appliance, basic precautions should always be followed, including the following:
Read all safety warnings and instructions. Failure to follow the warnings and instructions may result in electric shock, fire or serious injury.
![]() | Direct current |
~ | Alternating current |
Ecovacs Robotics Co., Ltd.
No.518 Songwei Road, Wusongjiang Industry Park, Guoxiang Street,
Wuzhong District, Suzhou, Jiangsu, China.
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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