VTech VM320 Manual

Important safety instructions

The applied nameplate is located at the bottom of the baby unit's base.

When using your equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:

1. Follow all warnings and instructions marked on the product.
2. Adult setup is required.
3. 
   Do not install the baby unit at a height above 2 metres.
4. This product is intended as an aid. It is not a substitute for responsible and proper adult supervision and should not be used as such.
5. This product is not intended for use as a medical monitor.
6. Do not use this product near water. For example, do not use it next to a bath tub, wash bowl, kitchen sink, laundry tub or swimming pool, or in a wet basement or shower.
7. 
   Use only the battery provided. There may be a risk of explosion if a wrong type of battery is used for the parent unit. The battery cannot be subjected to high or low extreme temperature and low air pressure at high altitude during use, storage or transportation. Disposal of battery into fire or a hot oven, or mechanically crushing or cutting or the battery can result in an explosion. Leaving the battery in an extremely high temperature surrounding environment can result in an explosion or the leakage of flammable liquid of gas. Battery subjected to extremely low air pressure may result in an explosion or the leakage of flammable liquid or gas. Dispose of used battery according to the instructions.
8. Use only the adapters included with this product. Incorrect adapter polarity or voltage can seriously damage the product.

Power adapter information:
Output: 6V DC 400mA
Ten Pao Industrial Co.,Ltd.
Model: S003ATV0600040(EU),S003ATB0600040(UK); VTech Telecommunications Limited.
Model: VT05EEU06040(EU), VT05EUK06040(UK).

Rechargeable battery information:
Ni-MH AAA800MAH 3.6V
Model: Corun - Ni-MH AAA800MAH 3.6V

9. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.
10. For pluggable equipment, the socket-outlet shall be installed near the equipment and shall be easily accessible.
11. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
12. Do not cut off the power adapters to replace them with other plugs, as this causes a hazardous situation.
13. Do not allow anything to rest on the power cords. Do not install this product where the cords may be walked on or crimped.
14. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power company.
15. Do not overload wall outlets or use an extension cord.
16. Do not place this product on an unstable table, shelf, stand or other unstable surfaces.
17. This product should not be placed in any area where proper ventilation is not provided. Slots and openings in the back or bottom of this product are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register.
18. Never push objects of any kind into this product through the slots because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product.
19. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the product other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.
20. You should test the sound reception every time you turn on the units or move one of the components.
21. Periodically examine all components for damage.
22. There is a very low risk of privacy loss when using certain electronic devices, such as baby monitors, cordless telephones, etc. To protect your privacy, make sure the product has never been used before purchase, reset the baby monitor periodically by powering off and then powering on the units, and power off the baby monitor if you will not use it for some time.
23. Children should be supervised to ensure that they do not play with the product.
24. The product is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

SAVE THESE INSTRUCTIONS

Cautions

1. Use and store the product at a temperature between 0^oC and 40^oC.
2. Do not expose the product to extreme cold, heat or direct sunlight. Do not put the product close to a heating source.
3. Batteries should not be exposed to excessive heat such as bright sunshine or fire.
4. 
   Strangulation Hazard— Children have STRANGLED in cords. Keep this cord out of the reach of children (more than 3 ft (0.9m) away). Do not remove this tag.
   
5. Never place the baby unit(s) inside the baby's cot or playpen. Never cover the baby unit(s) or parent unit with anything such as a towel or a blanket.
6. Other electronic products may cause interference with your baby monitor. Try installing your baby monitor as far away from these electronic devices as possible: wireless routers, radios, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and cordless telephones.

Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless devices): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless devices and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:

Pacemaker patients

• Should keep wireless devices at least six inches from the pacemaker.
• Should NOT place wireless devices directly over the pacemaker, such as in a breast pocket, when it is turned ON.

WTR's evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless devices.

Electromagnetic fields (EMF)
This VTech product complies with all standards regarding electromagnetic fields (EMF). If handled properly and according to the instructions in this user's manual, the product is safe to be used based on scientific evidence available today.

Connect and charge the battery

NOTES

• The rechargeable battery is pre-installed in your parent unit.
• Use only the power adapters supplied with this product.
• Make sure the baby monitor is not connected to a switch controlled electric outlet.
• Connect the power adapters in a vertical or floor mount position only. The adapters' tips are not designed to hold the weight of baby monitor, so do not connect them to any ceiling, under-the-table, or cabinet outlets. Otherwise, the adapters may not properly connect to the outlets.
• Make sure the parent unit, the baby unit and the power adapter cords are out of reach of children.

Connect the baby monitor

Charge the parent unit battery
When you have connected and turned on the parent unit, the battery will be charged automatically. The battery icon indicates the battery status (see the following table).

Notes

• The parent unit battery is fully charged after 11 hours of continuous charging.
• It takes longer to charge the battery when the parent unit is turned on. To shorten the charging time, turn the parent unit off while charging.
• The standby time varies depending on the volume level you set and your actual use.

• To maximize the life of the parent unit's battery, we recommend you fully charge the battery as instructed, before using the video monitor for the first time.

Before use

Note

• This baby monitor is intended as an aid. It is not a substitute for proper adult supervision, and should not be used as such.

Test your baby monitor

You may test the baby monitor before initial use, and at regular times thereafter.

• For hearing protection, make sure the parent unit is more than 3 feet (1 metre) away from both baby units. If you hear any high-pitched noise, move the parent unit further until the noise stops. You can also press VOL on the parent unit to reduce the noise.
  

1. Make sure your baby unit and parent unit are on.
2. The parent unit displays images from the baby unit.

• Speak towards the microphone of the baby unit. You will hear the sound at the parent unit.

Note

• When the parent unit displays No link to Camera, and the POWER LED light flashes, move the parent unit closer to the baby units (observe the minimum distance of 3 feet / 1 metre).

Tip

• Increase the speaker volume of the parent unit if you cannot hear the sounds transmitted from the baby units.

Positioning the baby monitor

• Keep the baby unit out of reach of your baby. Never place or mount the baby unit inside the baby's cot or playpen.

Note

• To avoid interference from other electronic devices, place your baby monitor at least 3 feet (1 metre) away from devices such as wireless routers, microwaves, cell phones and computers.
  

1. Place the baby units more than 3 feet (1 metre) away from your baby.
   
2. Adjust the angle of the baby unit camera to aim at your baby.
   
3. Place the parent unit more than 3 feet (1 metre) away from the baby units to avoid screeching noise.
   

• The default volume of your parent unit is level 3, and the maximum volume is level 5. If you experience high-pitched screeching noise from your baby monitor while positioning:
  • Make sure your baby units and parent unit are more than 3 feet (1 metre) apart,
    OR
  • Turn down the volume of your parent unit.

Operating range

The operating range of the baby monitor is up to 1000 feet (300 metres) outdoors. The actual operating range may vary depending on the environmental conditions and other interferences such as walls, doors and other obstructions.

Using the baby monitor

Power on or off the baby unit

• Slide the ON/OFF switch to ON to turn on the baby unit. The POWER LED light turns on.
• Slide the ON/OFF switch to OFF to turn off the baby unit. The POWER LED light turns off.

Power on or off the parent unit

• Slide the ON/OFF switch to ON to turn on the parent unit. The screen and the POWER LED light turns on.
• Slide the ON/OFF switch to OFF to turn off the parent unit. The screen and the POWER LED light turns off.

Adjust speaker volume

For parent unit:

• Press VOL /VOL on the parent unit to adjust the speaker volume.

Note

• The parent unit will be muted automatically when the parent unit is talking to the baby unit. When it is muted, appears on the screen.

For baby unit:
The baby unit speaker volume determines the lullaby volume and talkback volume transmitted from parent unit. The volume can be adjusted in the parent unit.

1. Press when the parent unit is inactive.
2. Press or to choose , then press or .
3. Press or to choose .
4. Press or to choose the volume level of the baby unit, then press to confirm.

Adjust LCD brightness

You can change the brightness of the parent unit screen from Level 1 to Level 5. The LCD brightness is preset to Level 3.

1. Press when the parent unit is inactive.
2. Press or to choose , then press or .
3. Press or to choose the desired level of brightness, then press to confirm your selection.

Lullaby

The baby monitor has two lullabies and two soothing sounds for you to comfort your baby. You can play the lullabies or soothing sounds on the baby unit using the parent unit.

1. Press MENU when the parent unit is inactive.
2. Press or to choose , then press or .
3. Press to choose , then press or .
4. Press or to choose a lullaby or a soothing sound, or choose to stop playing.
5. Press SELECT to confirm your selection.

Notes

• The selected lullaby plays for 30 minutes and stops automatically.
• The lullaby playback on the baby unit will be paused when receiving talkback from the parent unit.

Screen off timer

You can set the screen off time for the parent unit when there is no key press for a specific time interval.

When the screen is turned off, you can still hear sound from the baby unit.

1. Press when the parent unit is inactive.
2. Press or to choose, then press or to open the submenu.
3. Press or to choose the desired time period to automatically turn off screen ( / - 5 min./ - 30 min. / - 60min.), then press to confirm your selection.

Adjust the sound sensitivity of the baby unit

You can choose to hear sounds from the baby unit all the time, or to hear sounds that exceed a certain level. You can use the parent unit to adjust the microphone sensitivity of your baby unit. The higher the sensitivity level, the more sensitive the baby unit is in detecting sounds for transmitting to the parent unit. The VOX sensitivity level is preset to the highest level (Level 5).

VOX Sensitivity level	Level 5	Level 4	Level 3	Level 2	Level 1
Sensitivity	Highest VOX sensitivity level	High VOX sensitivity level	Medium VOX sensitivity level	Low VOX sensitivity level	Lowest VOX sensitivity level
Description	The parent unit speaker is constantly on, and you will hear all sounds (including background noises) from your baby's room.	The parent unit speaker turns on for soft babbling and louder sounds from your baby. It remains quiet when your baby sleeps soundly.	The parent unit speaker turns on for loud babbling and louder sounds from your baby. It remains quiet when your baby makes soft sounds.	The parent unit speaker turns on for crying and louder sounds from your baby. It remains quiet when your baby makes soft sounds.	The parent unit speaker turns on for loud crying or screeching sounds from your baby. It remains quiet when your baby makes soft sounds.

1. Press when the parent unit is inactive.
2. Press or to choose, then press or to open the submenu.
3. Press or to choose the desired sensitivity level, then press to confirm your selection.

Note

• As long as the Sound-activated screen setting is ON, the screen will turn on automatically when VOX sensitivity is triggered, despite being off earlier.

Tip

• If you want to use a sound machine or white noise machine for natural white noise while using this baby monitor to check on your baby, you can:
  • Lower the volume of your sound machine or white noise machine; or
  • Lower the sensitivity level of your baby monitor to medium (level 3) or below. Default level is the highest level.

Turn on or off the sound activation

When sound activation is on, as long as no sound is detected within 50 seconds, the parent unit screen will turn off automatically to save power.

When your baby unit detects a sound, which exceeds the selected sensitivity level, the sound activation triggers the parent unit screen to turn on automatically. When no sound is detected within 50 seconds, the screen will be off again.

1. Press when the parent unit is inactive.
2. Press or to choose , then press or to open the submenu.
3. Press or to choose or , then press to confirm your selection.

Note

• If the sound sensitivity is set to the highest level, the parent unit screen may remain on continuously even though sound activation is on. This depends on whether the baby unit detects any sounds.

Zoom

You can zoom in while viewing images from the baby unit.

• Press to zoom in. Press again to zoom out
• Press , , or to move the zoomed image downward, upward, leftward or rightward.

Talk

You can use the TALK function of the parent unit to comfort your baby.

1. Press and hold TALK on the parent unit.
2. Speak towards the microphone on the parent unit. Your voice is broadcast to the baby unit.
3. Release the TALK key to stop the broadcast.

Note

• The parent unit speaker is muted during voice broadcast. Sound transmission from the baby unit resumes after TALK is released.

Monitor the temperature

Your baby unit monitors the temperature of your baby's room with its built-in temperature sensor. If the detected temperature is out of the preset temperature range, the parent unit will display an alert message.

Set temperature range
You can set the desired minimum and maximum room temperature alert ranges.

1. Press when the parent unit is inactive.
2. Pressor to choose , then press .
3. Press or to choose , then press or .
4. Press or to choose or , then press.
5. Press or to choose the desired minimum or maximum temperature, then press to confirm your selection.

1. POWER LED light

• On in green when the parent unit is powered on and linked to the baby unit.
• Flashes when the link to the baby unit being viewed is lost.

2. TALK

• Press and hold to talk to the selected baby unit.

3. Arrow keys and VOL / VOL VOL /

• Press to increase the parent unit speaker volume.
• While in a menu, press to scroll up, or to enter an item's sub-menu.
• While zooming, press and hold to move the zoomed image upward.

VOL/

• Press to decrease the parent unit speaker volume.
• While in a submenu, press to scroll down.
• While zooming, press and hold to move the zoomed image downward.

• While in a menu, press to choose the next item on the left.
• While zooming, press and hold to move the zoomed image leftward.

• While in a menu, press to choose the next item on the right.
• While zooming, press and hold to move the zoomed image rightward.

4. MENU/SELECT

• Press to enter or exit the menu.
• While in a sub-menu, press to choose an item, or save a setting.

5. Microphone
6. Battery indicator

• On in red when the battery is charging.
• Flashes when the battery is low.

7. Visual sound indicators
   
   The visual sound indicators can show the sound level detected by the baby unit.
   Sound level detected by the baby unit

• One to three green lights indicate a moderate sound level detected by the baby unit.
  
• Additional red lights indicate a higher sound level detected by the baby unit (e.g. baby crying loudly).
  

8. Zoom/ back

• Press to zoom in or out while viewing image.
• Press to return to the previous screen.

9. LCD display
10. Speaker
11. Stand
12. ON/OFF switch

• Slide to turn on or off the parent unit.

13. Power jack

Status icons

Connection status

• or displays when strong signal strength is detected between the baby unit and the parent unit.
• or or displays when moderate or low signal strength is detected between the baby unit and the parent unit.
• displays when the link between the baby unit and the parent unit is lost.

Current view status

Lullaby

• Displays when a lullaby is playing.

Zoom

• Displays when the current image on the parent unit has zoomed in.

Night vision

• Displays when the night vision feature is on.

Volume off

• Displays when the parent unit speaker is turned off.

Real-time temperature

• Displays the real-time temperature detected by the baby unit in Fahrenheit (^oF) or Celsius (^oC) (e.g. 57 ^oF or 14 ^oC).

Battery status

• animates when the battery is charging.
• displays solid when the battery is fully charged.
• displays when the battery is low and needs charging.

Speaker volume

• Displays the parent unit speaker volume level while adjusting.

Main menu icons

Lullaby

• You can select, play, or stop a lullaby.

Brightness

• You can change the brightness of the parent unit screen.

LCD screen off timer

• You can set a specific time to turn the screen off.

VOX sensitivity

• With this feature, you can choose to hear sounds from the baby unit all the time, or to hear sounds that exceed a certain level. You can use the parent unit to adjust the microphone sensitivity of your baby unit. The higher the sensitivity level, the more sensitive the baby unit is in detecting sounds for transmitting to the parent unit.

Sound-activated screen

• When the baby unit detects no sound, the parent unit screen stays off to save power. Once a sound is detected, the parent unit screen turns on automatically. It will then turn off again after 50 seconds of no sound detection.

Temperature

• You can turn on the temperature alert tone so that the parent unit beeps whenever the room temperature detected by the baby unit falls outside of the desired temperature range.
  You can choose in Fahrenheit (^oF) or Celsius (^oC) as the temperature format displayed, or set the maximum/minimum temperature limit for alerts. The maximum limit is between 25^oC and 39^oC. The default maximum limit is 29^oC.The minimum limit is between 10^oC and 24 ^oC. The default minimum limit is 14^oC.

Warning icons and messages

/No Link to Camera
The selected baby unit is out of range or is turned off.

/Battery low at Parent Unit
The battery is empty and needs to be recharged.

/Temperature too high or /Temperature too low
The temperature detected by the baby unit is higher/lower than the desired temperature alert range.

The parent unit is searching for baby units.

The parent unit is connected to AC power.

Dim mode

The dim mode is to help you save the parent unit power. Your parent unit display will dim automatically after 10 minutes of inactivity, in which there is neither key pressed nor alert received from the baby unit.

Note

• While the screen is dimmed, any keypress or alert message will trigger the screen to return to the preset brightness level. After 10 minutes of inactivity, it will dim again.

Night vision

The baby unit has infrared LEDs that allow you to see your baby clearly at night or in a dark room. When the baby unit being viewed detects low light levels, the infrared LEDs are switched on automatically. The images from the baby unit are in black and white, and appears on the screen.

Notes

• It is normal if you see a short white glare on your parent unit screen as the baby unit is adapting to the dark environment.
• When the infrared LEDs are on, the images are in black and white. This is normal.

Tip

• Depending on the surroundings and other interfering factors, like lightings, objects, colors and backgrounds, the display resolution may vary. Adjust the baby unit's angle or place the baby unit at a higher level to prevent glare and blurry display.

General product care

To keep this product working well and looking good, follow these guidelines:

• Avoid putting it near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps).
• DO NOT expose it to direct sunlight or moisture.
• Avoid dropping the product or treating it roughly.
• Clean with a soft cloth.
• DO NOT immerse the parent unit and the baby unit in water and do not clean them under the tap.
• DO NOT use cleaning spray or liquid cleaners.
• Make sure the baby unit and parent unit are dry before you connect them to the mains again.

Storage

When you are not going to use the baby monitor for some time, store the parent unit, the baby unit and the adapters in a cool and dry place.

Frequently asked questions

Below are the questions most frequently asked about the baby monitor.

Why does the baby monitor not respond normally?	Try the following (in the order listed) for common cure: Disconnect the power to the baby units and the parent unit. Wait a few seconds before connecting power back to the baby units and the parent unit. Turn on the baby units and the parent unit. Wait for the parent unit to synchronize with the baby units. Allow up to one minute for this to take place.
Why don't the power-on light of the baby unit and parent unit go on when I switch on the units?	Perhaps the parent unit is not connected to the power. Insert the appliance plug into the parent unit and put the adapter in a wall socket. Then, slide the ON/OFF to switch on the parent unit and to establish connection with the baby unit.
	Perhaps the baby unit is not connected to the power. Insert the appliance plug into the baby unit and put the adapter in a wall socket. Then, slide the ON/OFF switch to ON to switch on the baby unit and to establish connection with the parent unit.
Why doesn't my parent unit charge while connected to AC power?	Make sure the power is not controlled by a wall switch. If it does, make sure the controlled switch is on.
Why is my screen in black and white?	The screen is in black and white during night-time or in a dark room when the night vision feature is activated. This is normal.
Why do I get glare or blurry display on my screen when viewing my baby at night?	During night-time or in a dark room, the surroundings and other interfering factors, like lightings, objects, colors and backgrounds may affect the image quality on your parent unit screen. Adjust the baby unit's angle or place the baby unit at a higher level to prevent glare and blurry display.
Why does the baby monitor produce a high-pitched noise?	The parent unit and baby units may be too close to each other. Move the parent unit away from the baby units until the noise stops; OR Turn down the volume of your parent unit.
Why does the parent unit beep?	The baby units may be out of range. Move the parent unit closer to the baby units (but not less than 3 feet or 1 metre).
	The parent unit may not have enough charge for the parent unit to perform normally. Charge the battery in the parent unit for up to 11 hours.
	The temperature of your baby's room may be too high or too low.
Why don't I hear a sound/ Why can't I hear my baby cry?	The parent unit speaker volume may be too low. Press VOL to increase the volume, or use the parent unit menu to change sound sensitivity level to the highest level (level 5).
Why can't I establish a connection? Why is the connection lost every now and then? Why are there sound interruptions?	The baby units may be out of range. Move the parent unit closer to the baby units (but not less than 3 feet or 1 metre).
	Other electronic and wireless products may cause interference with your baby monitor. Try installing your baby monitor as far away from these devices as possible.
	If you power on only one baby unit, your parent unit may display and the POWER LED light flashes. Switch to the baby unit you have powered on via menu.

Customer service and product warranty

To keep an online record of your warranty, please register your product online at www.vtech.co.uk/warranty

Vtech Electronics EU PLC, c/o XPO Logistics, Warehouse 350, Cat & Fiddle Lane, West Hallam, DE7 6HE

THIS WARRANTY IS OFFERED AS AN EXTRA BENEFIT AND DOES NOT AFFECT CONSUMERS' STATUTORY RIGHTS.

This warranty is valid for the UK and Eire only. For products purchased outside the UK and Eire, please contact your local distributor or place of purchase.

Technical specifications

For pluggable equipment, the socket-outlet (power adaptor) shall be installed near the equipment and shall be easily accessible.

Specifications are subject to change without notice.