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The following are examples of symbols used on the UPS or accessories to show you the important information:
9E series UPS uses ON-LINE double conversion technology, resulting in the highest levels of reliability and maximum protection for critical loads.
Model | Power Ratings | PF | Voltage (Output) |
9E6Ki | 6kVA/4.8kW | 0.8 | 230V (220/240) |
9E10Ki | 10kVA/8kW Combo | 0.8 | 230V (220/240) |
9E10KiXL | 10kVA/8kW Combo | 0.8 | 230V (220/240) |
9E15Ki | 15kVA/12kW Combo | 0.8 | 230V (220/240) |
9E20Ki | 20kVA/16kW Combo | 0.8 | 230V (220/240) |
9E20KiXL | 20kVA/16kW Combo | 0.8 | 230V (220/240) |
9EEBM180 | For 9E6Ki | 180V | |
9EEBM240 | For 9E10Ki, 9E10KiXL | 240V |
"XL" Model: Model with internal supercharger, and without internal batteries. Other models with internal batteries
9E6Ki
9E10Ki, 9E10KiXL
9E15Ki, 9E20Ki, 9E20KiXL
NOTE: All parts of the packaging should be kept for future use.
After opening the packaging, it is first necessary to check the contents.
The package must contain:
Installation must be performed by qualified personnel. The first connection to perform is the protective conductor (earth cable), which must be connected to the screw marketed .
The UPS, when inserted in an installation, does not alter the existing neutral (system earthing) arrangements.
A differential switch upstream will also be triggered for a fault occurring downstream of the UPS. In calculating reactivity of this switch, account must be taken of the leakage current of the UPS (approx. 8 mA) plus that of the load which come together on the UPS's earth conductor.
UPS input | Differential switch |
Single-phase | Type B or Type A |
Three-phase | Type B |
The neutral arrangements are altered only if there is an isolating transformer or when the UPS operates with a neutral that is disconnected upstream.
In any case avoid connecting the output neutral with the input neutral or to the earth as this could damage the UPS.
Reminder: The UPS needs a neutral connection to work properly. Operation without Neutral may damage the unit.
For installation with change in system earthing arrangement or galvanic isolation see below schematic
Notice: It is required to install an external isolating device against current backfeed between Mains input and UPS. After the device is installed, it must add a warning label with the following wording or the equivalent on the external AC contactor: RISK OF VOLTAGE BACKFEED. Isolate the UPS before operating on this circuit, then check for hazardous voltage between all terminals. The current rating of T - AC contactor should be more than 1.3 times of UPS capacity
To make the mains power and load connections, follow the instructions below:
SINGLE-PHASE VERSION (9E6KI ONLY)
Output line
R.E.P.O.
SINGLE-PHASE CONNECTION
Output line
R.E.P.O.
THREE-PHASE CONNECTION
Output line
R.E.P.O.
R.E.P.O.
The terminal block on the back of the UPS also implements the R.E.P.O. (Remote Emergency Power Off) function that can be used to shut off the UPS remotely in case of an emergency.
For installation, connect to the device's normally open contact.
In case of an emergency, if the stop device is used, the REPO control is closed and the UPS goes into stand-by mode and the load is completely disconnected.
Attention: before restarting the UPS, reset the stop device.
The circuitry of the remote control terminal board is self-powered with SELV circuits. Therefore, an external voltage supply is not required. When a contact is closed, a maximum current of 15mA circulates.
All connections with the remote control terminal board are made through a cable which guarantees a double insulation connection.
If you would like to bring the R.E.P.O. control outside, unscrew the two screws securing the lower part of the backpanel cover and remove it (as indicated in the section "Connections"). Then, proceed as follows:
It is possible to connect more than one EBM in order to achieve any level of autonomy without mains power. Connect any Battery Boxes in a cascade as shown in the figure below:
Versions 9E6Ki, 9E10Ki, 9E10KiXL
Note: For 9E15Ki, 9E20Ki, 9E20KiXL EBM wiring connection, you should check the 9EEBM manual in EBM package.
The following tables shows the buttons, LCD indicator and LED indicator status and description:
Table 4-1 Control Buttons Functions
The Button | Function | Illustration |
![]() | Turn on | If the UPS is in standby or bypass mode, press >2s, the buzzer will beep once, then the UPS system will be turned on. |
Turn off | If the UPS is in line, battery, HE or battery test mode, press >3s, the buzzer will beep once, then the UPS will be turned off. | |
Transfer | If the UPS is in fault mode, and the fault cause has disappeared, press >2s, the buzzer will beep once, fault will be cleared and UPS will turn to standby mode. | |
![]() | Function key | Battery test on line mode, Press the button >2s |
Mute: Press the button >2s | ||
Down to next page: Press the button<200ms |
Table 4-2 LED indicator
LED name | Colour | Description |
Line | Green | It indicates the utility is normal |
Battery | Yellow | It indicates the input is connected with battery, and the input power is supplied from the battery. |
Bypass | Yellow | It indicates the UPS is in bypass mode, the load current is directly supplied from the utility power |
Inverter | Green | It indicates that the inverter is OK and the load is supplied from the inverter. |
Note: After UPS power on, all LEDs will be lightened for 2 seconds, and then turn to normal status. When UPS is turning on, 4 LEDs will be lightened one by one until the UPS is turned on successfully.
LED | Line | Battery | Bypass | Inverter |
No Output mode | ![]() | |||
Bypass mode | ● | ● | ||
Line mode | ● | ● | ||
Battery mode | ● | ● | ||
Battery test mode | ★ | ● | ||
Fault mode | □ | ◇ | ||
Warning | □ | □ | □ | □ |
⊙: Utility is normal
●: Lightened constantly
★: Flashing every 4s
◇: Depended on the fault status
□: Depend on the original display
Table 4-3 Buzzer
Priority | UPS condition | Buzzer |
1 | UPS fault and failure | Continuous |
2 | Normal mode | No beep |
3 | Battery/battery test mode | One beep per 4 sec (One beep per 1s when battery low) |
4 | Bypass mode | One beep per 2 minutes |
5 | Overload | One beep per 500ms |
6 | Other alarm | One beep per 1s |
7 | Manual bypass | One beep per 1s |
Note: buzzer alarm can be enable/disable by function button, if buzzer alarm is disabled, all present alarm is muted except that the button press still has a tick beep. Buzzer alarm will be enabled automatically once new alarm arises.
Interface
In order to make sure all segments are OK, LCD begins to do self-test after power on. During self-test, all the segments will be lighted for 2 seconds, then the LCD will turn to normal display status.
Icon | Icon name | Description |
![]() | Measurements | Display values, eg: voltage, frequency, load percentage, etc. |
![]() | DC Voltage | Battery voltage |
![]() | Percentage | The percentage, eg: Load percentage and battery capacity percentage |
![]() | Output | It indicates information for output. |
![]() | Input | It indicates information for input. |
![]() | Load | It indicates information for load. |
![]() | Battery | It indicates information for battery. |
![]() | Load level | It indicates the load level. Load border will flash if the load is overload. |
![]() | Battery level | It indicates the battery capacity. Battery border will flash if the battery is low. |
![]() | Warning/Fault | It indicates warnings or UPS Fault. If it is a warning, the icon will flash; if it is a fault, the icon will be lighted constantly. |
Notice: Please switch off the connected loads first before turning on the UPS, and switch on the loads one by one after the UPS is turned on. Switch off all of the connected loads before turning off the UPS.
Notice: Power on for the first time
Check that all connections are correct. Check the breaker of external battery pack is in "ON" position.
Set input breaker in "ON" position. At this time the fan begins to rotate. By pressing button continuously for more than 2 second, the buzzer will beep once, UPS starts to turn on.
A few seconds later, the UPS turns into Line mode. If the mains power is abnormal, the UPS will transfer to Battery mode without output interruption of the UPS.
Check that all connections are correct. Check the breaker of external battery pack is in "ON" position.
By pressing button continuously for more than 2s, the buzzer will beep once, UPS starts to turn on.
A few seconds later, the UPS turns into Battery mode. If the mains power comes back, the UPS will transfer to Line mode without output interruption of the UPS.
To turn off the inverter of UPS press button continuously for more than 3s and the buzzer beep once. The UPS will turn into standby mode.
Cut off the mains power supply.
A few seconds later, LCD display shuts down.
To power off the UPS press button continuously for more than 3s, and the buzzer beep once. The UPS will cut off the output.
A few seconds later, LCD shuts down and no voltage is available from the UPS output.
To transfer the UPS in internal bypass mode, press on/off button and test button at the same time for more than 4 seconds.
To transfer the UPS back to normal mode, press on/off button and test button at the same time for more than 4 seconds.
To transfer the UPS in maintenance bypass mode, switch on the maintenance switch. And then the UPS will transfer to maintenance bypass mode. Switch off the input and output switch before doing maintenance on the UPS.
To transfer the UPS back to normal mode, switch on the input and output switch and then switch off the maintenance switch. Then turn on the UPS following "Turning on UPS" steps.
On the back of the UPS (see UPS Views), the following communication ports are present: RS232 connector, USB connector, Slot for optional connectivity cards
RS232 or USB communication ports
The RS232 and USB communication ports cannot operate simultaneously.
The UPS can now communicate with EATON power management software
Connectivity Cards
The UPS is equipped with an expansion slot for optional Connectivity Cards.
It is not necessary to shutdown the UPS before installing a communication card.
Connectivity cards allow the UPS to communicate in a variety of networking environments and with different types of devices.
Each 9E UPS ships with Eaton Intelligent Power Software suite. To begin installing, see the instructions accompanying the Software suite CD.
Eaton Software suite provides up-to-date graphics of UPS power and system data and power flow. It also gives you a complete record of critical power events, and it notifies you of important UPS or power information.
If there is a power outage and the 9E UPS battery power becomes low, Eaton Software suite can automatically shut down your computer system to protect your data before the UPS shutdown occurs.
PROBLEM | POSSIBLE CAUSE | SOLUTION |
THE DISPLAY DOES NOT LIGHT UP | INPUT SWITCH OPEN | Close the input switch located on the back of the UPS. |
MAIN CONNECTION CABLE MISSING | Check that the power cable is connected correctly. | |
NO MAINS VOLTAGE (BLACKOUT) | Check that the power reaches the UPS | |
UPSTREAM THERMAL PROTECTION TRIP | Reset the thermal protection. Check that there is no output overload to the UPS. | |
THE DISPLAY IS ON BUT THE LOAD IS NOT POWERED | THE UPS IS IN Standby mode | Press the "ON" button on the front panel to power the loads. |
THE UPS IS OPERATING FROM THE BATTERY DESPITE THE PRESENCE OF MAINS VOLTAGE | THE INPUT VOLTAGE IS OUTSIDE THE PERMITTED TOLERANCE RANGE FOR MAINS OPERATION | Problem with the mains. Wait until the input mains voltage returns within the tolerance range. The UPS will automatically return to mains operation. |
THE BUZZER SOUNDS CONTINUOUSLY AND THE DISPLAY SHOWS ONE OF THE FOLLOWING CODES: A80E, A810, F808 | THE LOAD APPLIED TO THE UPS IS TOO HIGH | Reduce the load to within the threshold of 100% (or user threshold in the case of code A80E). If the display shows an Fault: remove the load and switch the UPS off and back on again. |
THE DISPLAY SHOWS THE FOLLOW CODE: A60D | BATTERIES MISSING OR BATTERY BOX MISSING OR NOT CONNECTED | Check that the Battery Box is inserted and connected to the UPS correctly. |
THE BUZZER SOUNDS CONTINUOUSLY AND THE DISPLAY SHOWS ONE OF THE FOLLOWING CODES: A004 F004 | THE TEMPERATURE INSIDE THE UPS IS TOO HIGH | Check that the temperature of the environment in which the UPS is located does not exceed 40°C. |
THE BUZZER SOUNDS CONTINUOUSLY AND THE DISPLAY SHOWS ONE OF THE FOLLOWING CODES: F805 | THERE IS A FAULT ON ONE OR MORE OF THE LOADS POWERED BY THE UPS | Disconnect all the utilities, switch the UPS off and back on again, reconnect the utilities one at a time to identify which one is faulty. |
THE BUZZER SOUNDS CONTINUOUSLY AND THE DISPLAY SHOWS ONE OF THE FOLLOWING CODES: F704, F70D,F70C,F302, F303,F305,F300,F301,F3 04, F002 | THE UPS IS MALFUNCTIONING | If possible, disconnect the power to the load, switch the UPS off and back on again; if the problem occurs again, call the support centre. |
THE DISPLAY SHOWS THE CODE: A900 | THE MAINTENANCE BYPASS FUNCTION IS ACTIVE | To take the UPS out of the maintenance bypass function, open the manual bypass switch on the back of the UPS. |
Using a sophisticated self-diagnosis system, the UPS is able to check its own status and any anomalies and/or faults which may occur during normal operation and display them on the display panel. If there is a problem, the UPS signals the event by showing the code and the type of active alarm on the display.
"Minor" problems which reduce performance or prevent certain functions from being used.
CODE | DESCRIPTION |
A007 | Fans blocked |
A107 | Cable connection error |
A10A | Unbalanced input voltages (three-phase input) |
A806 | E.P.O control active |
A80E | Overload: load > 105% |
A810 | Load percentage greater than the user threshold set |
A60D | Batteries missing or Battery Box missing or not connected |
A802 | Low battery |
Faults are normally preceded by an alarm signal and their scale leads to the power-off of the inverter and the load being powered by the bypass line.
CODE | DESCRIPTION |
F002 | UPS Fault |
F004 | Dissipator over temperature |
F302 F303 | Capacitor bank undervoltage |
F300 F301 | Capacitor bank overvoltage |
F304 | Unbalanced capacitor bank |
F305 | Failed capacitor bank soft start |
F70D | Inverter overvoltage |
F805 | Short circuit |
F704 | Failed inverter soft start |
F70C | Inverter undervoltage |
F808 | Output overload fault |
F811 | Negative output power |
UPS MODELS | 9E6Ki | 9E10Ki, 9E10KiXL | 9E15Ki | 9E20Ki, 9E20KiXL | ||
INPUT | ||||||
Nominal voltage | [Vac] | 220 - 230 - 240 | 220 - 230 – 240/380 – 400 - 415 | |||
Maximum operating voltage | [Vac] | 276 | 276/478 | |||
Nominal frequency | [Hz] | 50 - 60 | ||||
Nominal current | [A] | 26 | 41/16 (42/20,5 XL) | 62/22 | 82/28 (83/29,5 XL) | |
BATTERY | ||||||
Recharge time (standard versions) | [h] | < 8h for 90% of the charge | ||||
Expandability and nominal voltage of the Battery Box | 180Vdc | 240Vdc | 240 + 240Vdc | 240 + 240Vdc | ||
Charging current (for XL versions only) | Not applicable | 4,4A | 5A | 5A | ||
OUTPUT | ||||||
Nominal voltage | [Vac] | Selectable: 220/230/240 | ||||
Frequency | [Hz] | Selectable: 50, 60 or auto sensing | ||||
Nominal power | [VA] | 6000 | 10000 | 15000 | 20000 | |
Nominal power | [W] | 4800 | 8000 | 12000 | 16000 | |
Overload: 105% < load < 110% | Bypass line available: | activates the bypass after 5 min, then continues to work | ||||
Bypass line not available: | locks after 5 min | |||||
Overload: 110% < load < 130% | Bypass line available: | activates the bypass after 1 min, then locks after 1 min | ||||
Bypass line not available: | locks after 1 min | |||||
Overload: 130% < load < 150% | Bypass line available: | activates the bypass after 10 s, then locks after 10 s | ||||
Bypass line not available: | locks after 10 s | |||||
Overload load > 150% | Bypass line available: | activates the bypass after 100 ms, then locks after 1 s | ||||
Bypass line not available: | locks after 1 s | |||||
OTHER | ||||||
Leakage current to earth | [mA] | < 8mA | ||||
Ambient temperature | [°C] | 0 – 40 | ||||
Humidity | < 95% without condensation | |||||
Protection devices | Batteries deep discharge - overcurrent - short circuit - overvoltage - undervoltage - circuit breaker | |||||
Dimensions W x D x H | [mm] | 262 x 613x 709 | 350 x 706 x 818 | |||
Weight | [kg] | 65 | 85 (34 XL) | 142 | 153 (48 XL) | |
Operating Temperature | 0°C to 40°C | |||||
Operating humidity | 0-95% no condensing | |||||
Altitude | Up to 1,000 meters above sea level with 10% derating per 1000m | |||||
Storage temperature | -15oC to 60oC without batteries 0~35°C with batteries | |||||
EBM | 180VDC 9Ah | 240VDC 9Ah | ||||
Nominal battery voltage | [Vdc] | 180Vdc | 240Vdc | |||
Dimensions W x D x H | [mm] | 262 x 580 x 709 | ||||
Weight | [kg] | 130 | 148 |
powerquality.eaton.com
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Download Eaton 9E6Ki, 9E10Ki, 9E10KiXL, 9E15Ki, 9E Series Manual
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