Eaton 9E Installation And Operation Manual

Eaton 9E Installation And Operation Manual

20–30 kva (208/220v)
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9E UPS
20–30 kVA (208/220V)
Installation and Operation Manual

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Summary of Contents for Eaton 9E

  • Page 1 ® Eaton 9E UPS 20–30 kVA (208/220V) Installation and Operation Manual...
  • Page 3 ® Eaton 9E UPS 20–30 kVA (208/220V) Installation and Operation Manual...
  • Page 4 Electrical Code and NEC are registered trademarks of National Fire Protection Association, Inc. All other trademarks are property of their respective companies. ©Copyright 2011 Eaton Corporation, Raleigh, NC, USA. All rights reserved. No part of this document may be reproduced in any way without the express written approval of Eaton Corporation.
  • Page 5: Table Of Contents

    External Power Wiring Installation............Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2...
  • Page 6 Building Alarm Monitoring..............Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2...
  • Page 7 WARRANTY....................Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2...
  • Page 8 Table of Contents This page intentionally left blank. Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 9 Eaton 9E UPS (20–30 kVA) ........
  • Page 10: List Of Figures

    List of Figures This page intentionally left blank. Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 11 Input/Output Ratings and External Wiring Requirements for the Eaton 9E–30/20 and 9E–30/30..Table 3-5. UPS External Power Cable Terminations for the Eaton 9E–30/20 and 9E–30/30 ..... Table 3-6.
  • Page 12: List Of Tables

    List of Tables This page intentionally left blank. viii Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 13: Introduction

    AC power to protect the customer's load from power failures. The Eaton 9E 20–30 kVA online power protection system is used to prevent loss of valuable electronic information, minimize equipment downtime, and minimize the adverse effect on production equipment due to unexpected power problems.
  • Page 14: Ups Standard Features

    The 9E Series UPS offers a High-Efficiency (HE) normal mode with double-conversion on demand that allows the UPS to operate in standby bypass mode. This mode allows the 9E UPS to achieve 98% efficiency while still protecting the load. High-efficiency mode is the default normal operating mode. See Chapter 6, “UPS Operating Instructions,”...
  • Page 15: Integrated Transformer Cabinet

    An single transformer Integrated Transformer Cabinet (ITC) provides three-phase 480 Vac input to three-phase 208Y/120 Vac output voltage transformation and isolation for input to the Eaton 9E UPS. An optional Dual transformer ITC adds three-phase 208 Vac input to three-phase 480Y/277 Vac output voltage transformation and isolation for output to the critical load.
  • Page 16: Basic System Configurations

    Power-off (REPO) control or Mini-Slot communication cards. Using This Manual This manual describes how to install and operate the Eaton 9E 20–30 kVA. Read and understand the procedures described in this manual to ensure trouble-free installation and operation. In particular, be thoroughly familiar with the REPO procedure (see paragraph 6.3.13).
  • Page 17: Symbols, Controls, And Indicators

    Installation instructions, including site preparation, planning for installation, wiring and safety information, and detailed illustrations of cabinets with dimensional and connection point drawings Refer to the Eaton 9E Integrated Accessory Cabinet-Tie and Bypass Installation and Operation Manual for the following additional information:...
  • Page 18: Getting Help

    A question this manual does not answer Please call the Help Desk at: United States: 1-800-843-9433 Canada: 1-800-461-9166 ext 260 All other countries: Call your local service representative Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 19: Safety Warnings

    DO NOT DISCONNECT the batteries while the UPS is in Battery mode. Replace batteries with the same number and type of batteries as originally installed with the UPS. Disconnect the charging source prior to connecting or disconnecting terminals. Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 20 Une mise au rebut réglementaire des batteries est obligatoire. Consulter les règlements en vigueur dans votre localité. Ne jamais jeter les batteries au feu. L'exposition aux flammes risque de les faire exploser. Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 21: Section 1 - Installation

    Section 1 Installation...
  • Page 23: Ups Installation Plan And Unpacking

    W-1 become void. This service is offered as part of the sales contract for the UPS. Contact an Eaton service representative in advance (usually a two-week notice is required) to reserve a preferred startup date.
  • Page 24: Table 3-1. Ups Cabinet Weights

    Table 3-3. Air Conditioning or Ventilation Requirements During Full Load Operation Heat Rejection Model Rating Input/Output Voltage BTU/hr x1000 (kg-cal/hr) Eaton 9E–30/20 20 kVA 208/208 4.647 (1171) Eaton 9E–30/30 30 kVA 208/208 6.970 (1756) Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 25: Figure 3-1. Ups Cabinet Dimensions (Front And Right Side Views)

    UPS Installation Plan and Unpacking Back Dimensions are in millimeters [inches] Front Right Side Figure 3-1. UPS Cabinet Dimensions (Front and Right Side Views) Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 26: Figure 3-2. Ups Cabinet Dimensions (Top And Bottom Views)

    UPS Installation Plan and Unpacking Front Front Bottom Dimensions are in millimeters [inches] Figure 3-2. UPS Cabinet Dimensions (Top and Bottom Views) Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 27: Figure 3-3. Ups Cabinet Center Of Gravity

    477 [17.60] 259 [10.20] 399 [15.71] 476 (1049) Without Batteries 657 [25.87] 249 [9.80] 399 [15.71] 197 (434) Dimensions are in millimeters [inches] Figure 3-3. UPS Cabinet Center of Gravity Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 28: Ups System Power Wiring Preparation

    The bypass feed into this equipment uses four wires. The rectifier feed into this equipment uses four wires. The phases must be symmetrical about ground (from a Wye source) for proper equipment operation. Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 29: Table 3-4. Input/Output Ratings And External Wiring Requirements For The Eaton 9E-30/20 And 9E-30/30

    For external wiring requirements, including the minimum AWG size of external wiring, see Table 3-4. Wire sizes listed are for copper wiring only. Table 3-4. Input/Output Ratings and External Wiring Requirements for the Eaton 9E–30/20 and 9E–30/30 Units Rating 50/60 Hz...
  • Page 30: Table 3-5. Ups External Power Cable Terminations For The Eaton 9E-30/20 And 9E-30/30

    The power wiring terminals are pressure terminations, UL and CSA rated at 90°C. See Table 3-5 for external power cable terminations. Figure 4-7 and Figure 4-8 show the location of the UPS power cable terminals. Table 3-5. UPS External Power Cable Terminations for the Eaton 9E–30/20 and 9E–30/30 Number and Size of Pressure Termination...
  • Page 31: Table 3-6. Power Cable Conduit Requirements

    To reduce the risk of fire, connect only to a circuit provided with maximum input circuit breaker current ratings from Table 3-7 in accordance with the NEC, ANSI/NFPA 70. Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 32: Ups System Interface Wiring Preparation

    UPS. The REPO switch must be a latching-type switch not tied to any other circuits. 3-10 Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 33: Battery Type

    Carefully inspect the outer packaging for evidence of damage during transit. CAUTION Do not install a damaged cabinet. Report any damage to the carrier and contact an Eaton service representative immediately. NOTE For the following step, verify that the forklift or pallet jack is rated to handle the weight of the cabinet (see Table 3-1 for cabinet weight).
  • Page 34 Inspect the contents for any evidence of physical damage, and compare each item with the Bill of Lading. If damage has occurred or shortages are evident, contact an Eaton service representative immediately to determine the extent of the damage and its impact on further installation.
  • Page 35: Figure 3-5. Ups Cabinet As Shipped On Pallet (Wood Container Removed)

    UPS Installation Plan and Unpacking Figure 3-5. UPS Cabinet as Shipped on Pallet (wood container removed) Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality 3-13...
  • Page 36 UPS Installation Plan and Unpacking This page intentionally left blank. 3-14 Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 37: Ups System Installation

    Attach the ramp extension to the front of the ramp by inserting the tabs on the extension into the slots at the bottom of the ramp. If the leveling feet are not fully retracted, turn the leveling feet until they are retracted. Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 38: Figure 4-1. Removing The Front Shipping Bracket

    Secure the UPS cabinet in position by lowering the leveling feet until the cabinet is not resting on the casters and the cabinet is level. Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 39: Figure 4-2. Attaching The Ramp To The Pallet

    Ramp Bracket and M10 bolt (2 places) Metal Tab (2 places) Pallet Ramp (top panel from wood container) Ramp Extension Figure 4-2. Attaching the Ramp to the Pallet Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 40: Figure 4-3. Removing The Rear Shipping Bracket

    UPS System Installation Shipping Bracket Bolts Pallet Shipping Bracket Rear Shipping Bracket Bolts Figure 4-3. Removing the Rear Shipping Bracket Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 41: Figure 4-4. Rolling The Cabinet Down The Ramp

    UPS System Installation Figure 4-4. Rolling the Cabinet Down the Ramp Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 42: Installing Power Terminal Cover Base

    Conduit Landing for AC Input, Output, and Bypass, DC Input, and REPO. Wire Hooks (Install conduit to bottom of plate.) Base (Inside View) Figure 4-5. UPS Power Terminal Cover Parts Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 43: External Battery Cabinet Installation

    Figure 4-6. UPS Power Terminal Cover Base Installation and Conduit Landing Wire Entry Locations External Battery Cabinet Installation If installing External Battery Cabinets (EBCs), refer to the Eaton 9E External Battery Cabinet Installation Manual listed in paragraph 1.8 for installation instructions.
  • Page 44: Integrated Accessory Cabinet-Bypass Installation

    UPS System Installation Integrated Accessory Cabinet-Bypass Installation If installing an Integrated Accessory Cabinet-Bypass (IAC-B), refer to the Eaton 9E Integrated Accessory Cabinet-Tie and Bypass Installation and Operation Manual listed in paragraph 1.8 for installation instructions. After the IAC-B is installed, proceed to paragraph 4.7 if installing Integrated Accessory Cabinet-Distribution;...
  • Page 45: Figure 4-7. Power Terminal Locations

    AC Input to UPS Rectifier (A, B, C, N) (A, B, C, N) (Optional) (See Figure 4-8 for detail) (See Figure 4-8 for detail) Figure 4-7. Power Terminal Locations Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 46: Figure 4-8. Power Terminal Detail

    Phase C (L3) AC Input to UPS Rectifier Phase C (L3) Phase B (L2) UPS Bypass Neutral (N) Phase A (L1) Figure 4-8. Power Terminal Detail 4-10 Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 47: Figure 4-9. Power Terminal Cover Top Installation

    UPS System Installation Power Terminal Cover Right Side Installed Power Terminal Cover Power Terminal Cover Top Installed Left Side Installed Back Figure 4-9. Power Terminal Cover Top Installation Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality 4-11...
  • Page 48: Installing Interface Connections

    3.2.3, Table 4-1, Figure 4-10, Figure 4-11, and Figure 4-12. Mini-Slot Communication Bays Interface Terminals (See Figure 4-11 for detail) (See Figure 4-11 for detail) Top Rear Panel Back Figure 4-10. Interface Terminal Locations 4-12 Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 49: Figure 4-11. Interface Terminal Detail (Terminal Cover Removed)

    If not already removed, remove the power terminal cover top. Retain the cover top and hardware for later use. Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality 4-13...
  • Page 50 Install the power terminal cover top using the provided hardware (see Figure 4-9). Install the power terminal cover right and left sides using the provided hardware. Proceed to paragraph 4.11. 4-14 Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 51: Figure 4-13. Interface Terminal Cover

    UPS System Installation Interface Terminal Cover Installed Interface Terminal Cover Figure 4-13. Interface Terminal Cover Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality 4-15...
  • Page 52: Figure 4-14. Interface Conduit Landing And Wiring Channel

    Zip Tie Mounting Clips (4 places) Interface conduit landing area Power Terminal Cover Base Figure 4-14. Interface Conduit Landing and Wiring Channel Wiring Access Figure 4-15. Interface Wiring Access 4-16 Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 53: Installing Mini-Slot Interface Connections

    NOTE LAN drop for use with Mini-Slot cards must be provided by the customer. For installation and setup of an Mini-Slot card, contact an Eaton service representative (see paragraph 1.8) To install wiring: If not already installed, install the LAN drop.
  • Page 54: Figure 4-16. Repo Switch

    Remove the screws securing the top rear panel (see Figure 4-10). Supporting the panel, tilt the panel away from the cabinet and disconnect the fan connector from the wiring harness. Remove the panel. Retain the panel and hardware for later use. 4-18 Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 55: Table 4-3. Normally-Open Repo Wire Terminations

    (Either Block) on Back of UPS Cabinet Wire Size Tightening Torque 3 NO Twisted Wires (2) 7 lb in 1422 AWG (0.8 Nm) 4 NO (0.754.0 mm Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality 4-19...
  • Page 56: Figure 4-18. Normally-Open Repo Switch Wiring

    REPO switch rating is 24 Vdc, 1A minimum. NOTE The REPO switch must be a latching-type switch not tied to any other circuits. Figure 4-19. Normally-Closed REPO Switch Wiring 4-20 Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 57: Connecting Internal Battery Strings

    Repeat Step 3 through Step 5 for each battery shelf (see Figure 4-21) to complete the battery string connections. Reinstall the internal safety shield panel removed in Step 2. Close the outside door and secure the latch. Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality 4-21...
  • Page 58: Figure 4-20. Battery Location

    UPS System Installation Bottom Internal Safety Shield Panel (Batteries are located behind safety shield.) Figure 4-20. Battery Location 4-22 Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 59: Figure 4-21. Battery Section

    Battery Trays Battery Shelf Battery Section Battery Strings Figure 4-21. Battery Section Black Connector Red Connector White Flags Black Connectors Connectors Figure 4-22. Battery String Connections Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality 4-23...
  • Page 60: Initial Startup

    Eaton Customer Service Engineer, or the warranty terms specified on page W-1 become void. This service is offered as part of the sales contract for the UPS. Contact an Eaton service representative in advance (usually a two-week notice is required) to reserve a preferred startup date.
  • Page 61: Installation Checklist

    Accessories are mounted in installed locations and wiring is terminated inside the UPS cabinet. (Optional) Air conditioning equipment is installed and operating correctly. The area around the installed UPS system is clean and dust-free. (Eaton recommends that the UPS be installed on a level floor suitable for computer or electronic equipment.) Adequate workspace exists around the UPS and other cabinets.
  • Page 62 UPS System Installation Notes 4-26 Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 63: Section 2 - Operation

    Section 2 Operation...
  • Page 65: Understanding Ups Operation

    Understanding UPS Operation UPS System Overview The Eaton 9E UPS is a continuous-duty, solid-state, transformerless, three-phase, true online system that provides conditioned and uninterruptible AC power to the UPS system's output and critical load. The basic system consists of a rectifier, battery converter, inverter, monitoring/operation control panel, integrated communication server, and digital signal processor (DSP) logic.
  • Page 66: Single Ups

    5.2.1 Modes The Eaton 9EUPS supports a critical load in four different modes of operation: In High-Efficiency (HE) Normal mode, commercial AC power is supplied directly to the critical load through the internal bypass and transfers automatically to Standard Normal mode (double-conversion on demand) if an abnormal condition is detected.
  • Page 67: Figure 5-2. Path Of Current Through The Ups In Standard Normal Mode

    If the UPS suffers an internal failure, it switches automatically to Bypass mode and remains in that mode until the failure is corrected and the UPS is back in service. Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 68: Bypass Mode

    Battery Converter Main Power Flow Battery Breakers Relays Relay Trickle Current Closed Energized Open De-Energized Battery Figure 5-3. Path of Current Through the UPS in Bypass Mode Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 69: Battery Mode

    Normal mode. Depending on the total load and the duration of the battery discharge, battery current limit alarms may be seen for a short time due to the current required to recharge the battery. Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 70: Single Ups Unit System Oneline Configurations

    See Figure 5-5 9E–30/20 208/220 208/220 Single Reverse Transfer UPS with Internal Battery 9E–30/30 See Figure 5-6 9E–30/20 208/220 208/220 Single Reverse Transfer UPS with External Battery 9E–30/30 Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 71: Figure 5-5. Ups System Oneline - Internal Battery

    Battery Converter Battery Relay Fuse UPM 1 CABINET NOTE Callout letters A, B, and D map to Table 3-4. Figure 5-5. UPS System Oneline – Internal Battery Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 72: Figure 5-6. Ups System Oneline - External Battery

    EXTERNAL BATTERY CABINET NOTE Callout letters A, B, C, and D map to Table 3-4. (Not supplied with the UPS) Figure 5-6. UPS System Oneline – External Battery Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 73: Ups Operating Instructions

    The controls and indicators identified and described in this section are used to control and monitor UPS operation. Figure 6-1 shows the controls and indicators and Figure 6-2 shows the UPS breakers. Control Panel Door Latch Figure 6-1. UPS Controls and Indicators Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 74: Control Panel

    Maintenance Bypass Switch – The optional Maintenance Bypass switch can be used to partially isolate the UPS so that a limited number of components can be serviced without interrupting power to critical systems. Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 75: Using The Control Panel

    The following paragraphs describe using the UPS control panel to monitor the UPS. See paragraph 6.3 for use of the operational controls. When the unit powers up, the screen displays the Eaton logo as shown in Figure 6-3. To advance to the Main Menu and Mimic screen, press any control panel pushbutton once.
  • Page 76: System Events

    This message is also written to the Events Log and may be added to the History Log. The messages are divided into four categories: alarms, notices, status, and commands. Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 77: Using The Lcd And Pushbuttons

    Figure 6-4. Parts of the LCD The UPS status area automatically scrolls between the Eaton model number, current date and time, active alarms, UPS status, load percent, and battery runtime for the UPS. The top line of display blinks while scrolling when the system needs attention.
  • Page 78: Using The Menu

    Eaton Eaton 9E 9E 9E 9E Series Eaton Eaton Series Series UPS Series Figure 6-5. Main Menu and Mimic Screen Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 79: Display Menu Operation

    DOWN arrow pushbutton to highlight the desired format, then press the RETURN pushbutton to display the Set Date and Time screen. To return to the System Setup screen, press the ESC pushbutton. Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 80 LEFT or RIGHT arrow pushbutton to select the password character position. Use the UP or DOWN arrow pushbutton to change the password character. Once the password is entered, select CHANGE and then press the RETURN pushbutton Controls See paragraph 6.2.7 for details. Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 81: System Controls

    Table 6-5 lists the typical System Status Screen Messages that are displayed during UPS operation. For detailed information about using the System Controls, see paragraph 6.3. Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 82: Table 6-4. Command Menu Operation

    Turns the battery charger off. Table 6-5. Typical System Status Messages Function Message Load Off; Bypass; Online, HE Bypass Off; On; Available Charger Charger Resting; Charger 6-10 Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 83: Single Ups Operation

    UPS Operating Instructions Single UPS Operation NOTE 1 If an External Battery Cabinet (EBC) is installed, refer to the Eaton 9E External Battery Cabinet Installation Manual listed in paragraph 1.8 for EBC battery breaker location. NOTE 2 If an Integrated Transformer Cabinet (ITC) is installed, refer to the Eaton 9E Integrated Transformer Cabinet Installation Manual listed in paragraph 1.8 for...
  • Page 84: Starting The Ups In Bypass Mode

    17 . If an ITC with an input and output transformer is installed, close the output breaker. The critical load is immediately supplied by the bypass source, in Bypass mode. 6-12 Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 85: Transfer From Normal To Bypass Mode

    On the UPS System Control screen, select the HE command, then press the RETURN pushbutton. The UPS transfers to Normal mode. The NORMAL status indicator is illuminated. Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality 6-13...
  • Page 86 Turn the maintenance bypass switch to the UPS position. Reinstall the cover over the maintenance bypass switch. Transfer the load to normal by performing the procedure in paragraph or 6.3.4. 6-14 Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 87: Ups And Critical Load Shutdown

    Open the UPS input circuit breaker. If the UPS contains a bypass breaker, open the bypass breaker. Open the UPS input and bypass feeder circuit breakers. Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality 6-15...
  • Page 88: 6.3.10 Charger Control

    All power to the critical load is lost when the LOAD OFF is selected in the following step. You should use this feature only when you want to de-energize the critical load. 6-16 Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 89: 6.3.13 Using The Remote Emergency Power-Off Switch

    (see Figure 6-9). To remove the key, rotate the key back to the vertical position. Restart the UPS by following the procedure in paragraph 6.3.1 or 6.3.2. Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality 6-17...
  • Page 90: Figure 6-9. Repo Operation

    Power is present inside the UPS cabinet after the upstream input feeder circuit breakers are opened because of the installed internal batteries. Activated Deactivated Pushbutton locked into place Unlock pushbutton to release Figure 6-9. REPO Operation 6-18 Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 91: Communication

    Chapter 7 Communication This chapter describes the communication features of the Eaton 9E UPS. For terminal wiring information, see paragraph 3.2.3 and paragraph 4.9. For location of the customer interface panel and terminals, see Figure 4-10 and Figure 4-11. Mini-Slot Cards The Eaton 9E UPS has two standard, factory-installed Mini-Slot communication bays.
  • Page 92 Communication This page intentionally left blank. Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 93: Ups Maintenance

    Each battery string is an energy source in itself. DO NOT ATTEMPT TO ACCESS ANY INTERNAL AREA OF THE BATTERY STRING YOURSELF. VOLTAGES ARE ALWAYS PRESENT IN THE BATTERY STRING. If you suspect that a battery string needs service, contact an Eaton service representative. If the string requires service contact an Eaton service representative.
  • Page 94: Performing Preventive Maintenance

    Check the UPS air filters (located behind the front door) and wash or replace as necessary. See Figure 8-1 for filter location. The filter size is 16.5" x 45.5" × 0.25". Contact an Eaton service representative for replacement filters. To remove the filters: CAUTION Verify washed filter is thoroughly dry before reinstalling.
  • Page 95: Periodic Maintenance

    8.2.4 ANNUAL Maintenance Annual preventive maintenance should be performed only by authorized service personnel familiar with maintenance and servicing of the UPS system. Contact an Eaton service representative for more information about service offerings. 8.2.5 BATTERY Maintenance Contact an Eaton service representative for battery maintenance.
  • Page 96: Installing Batteries

    Maintenance Training A basic training course, available from Eaton Corporation, gives you a competent working knowledge of the UPS system operation and teaches you how to perform first level corrective maintenance. For more information about training and other services, contact the Help Desk (see paragraph 1.8).
  • Page 97: Product Specifications

    4 kV OC, 3 kA SC per ANSI 62.41 and IEC 8014 Battery Voltage 216 Vdc Battery Charging Capacity 12A maximum at any load up to100% load Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 98: Ups Output

    Electrostatic Discharge (ESD) Meets IEC 61000-4-5 Level 4 specifications. Withstands up to 4 kV pulse Immunity without damage and with no disturbance or adverse effect to the critical load. Eaton 9E UPS (20–30 kVA, 208/220V) Installation and Operation Manual 164202124—Rev 2 www.eaton.com/powerquality...
  • Page 99: Warranty

    For Product installed (and currently located) outside the fifty (50) United States and the District of Columbia, if, in the opinion of Eaton, a Warranted Item is defective, Eaton's sole obligation, at the option of Eaton, will be to refurbish or replace such defective Warranted Item (not including the costs of labor coverage). The defective Warranted Item will be refurbished or replaced onsite at the End-User's location or such other location as determined by Eaton.
  • Page 100 Eaton shall not be responsible for failure to provide service or parts due to causes beyond Eaton's reasonable control. In no case will Eaton's liability under this Warranty exceed the replacement value of the Warranted Items.
  • Page 102 *164202124 2* 164202124 2...

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