A Program Crashes Repeatedly; A Program Is Designed For An Earlier Windows Operating System; A Solid Blue Screen Appears; Other Software Problems - Dell Inspiron PP10S Owner's Manual

A program crashes repeatedly

NOTE:
Software usually includes installation instructions in its documentation or on a floppy disk or CD.
C H E C K T H E S O F T W A R E D O C U M E N T A T I O N

A program is designed for an earlier Windows operating system

U N T H E R O G R A M
R P
program so it runs in an environment similar to non-Windows XP operating system environments.
1
Click the Start button, point to All Programs, point to Accessories, and then click
Program Compatibility Wizard.
2
In the welcome screen, click Next.
3
Follow the instructions on the screen.

A solid blue screen appears

U R N T H E C O M P U T E R O F F
T
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.

Other software problems

C H E C K T H E S O F T W A R E D O C U M E N T A T I O N O R C O N T A C T T H E S O F T W A R E M A N U F A C T U R E R F O R
T R O U B L E S H O O T I N G I N F O R M A T I O N
• Ensure that the program is compatible with the operating system installed on your computer.
• Ensure that your computer meets the minimum hardware requirements needed to run the software.
See the software documentation for information.
• Ensure that the program is installed and configured properly.
• Verify that the device drivers do not conflict with the program.
• If necessary, uninstall and then reinstall the program.
B A C K U P Y O U R F I L E S I M M E D I A T E L Y
S E A V I R U S
U
60
Solving Problems
O M P A T I B I L I T Y
C W
— If you are unable to get a response by pressing a key on your keyboard or
—
.
S C A N N I N G P R O G R A M T O C H E C K T H E H A R D D R I V E
-
— If necessary, uninstall and then reinstall the program.
I Z A R D — The Program Compatibility Wizard configures a
F L O P P Y D I S K S
,
O R S
, C D .