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Dell Inspiron 1200 Owner's Manual

Dell laptop owner's manual
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Dell™ Vostro™ 1200 Owner's Manual
Model PP16S
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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Summary of Contents for Dell Inspiron 1200

  • Page 1 Dell™ Vostro™ 1200 Owner’s Manual Model PP16S w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
  • Page 2 Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Vostro, and TravelLite are trademarks of Dell Inc.; Intel and Celeron are registered trademarks of Intel Corporation; Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.

  • Page 3: Table Of Contents

    Contents Finding Information About Your Computer Front View Left Side View Right Side View Back View Bottom View Using a Battery Battery Performance Checking the Battery Charge Microsoft Low-Battery Warning Conserving Battery Power Power Management Modes Standby and Sleep Mode Hibernate Mode Configuring Power Management Settings Accessing Power Options Properties...
  • Page 4 Charging the Battery Removing the Battery Storing a Battery Using the Keyboard Numeric Keypad Key Combinations System Functions Power Management Speaker Functions Microsoft Touch Pad Customizing the Touch Pad Using the Display Adjusting Brightness Using a Projector Making Images and Text Look Bigger or Sharper Microsoft Windows Vista™...
  • Page 5 Using Multimedia Playing CDs or DVDs Copying CDs and DVDs How to Copy a CD or DVD Using Blank CDs and DVDs Helpful Tips Adjusting the Volume Adjusting the Picture Setting Up and Using Networks Connecting a Network or Broadband Modem Cable Setting Up a Network in the Microsoft Operating System Setting Up a Network in the Microsoft Windows Vista™...
  • Page 6 Diagnostic Light Codes During POST System Messages Hardware Troubleshooter Dell Diagnostics When to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive Starting the Dell Diagnostics From the Drivers and Utilities Media Dell Diagnostics Main Menu Contents .
  • Page 7 Touch Pad or Mouse Problems Video and Monitor Problems Power Lights Dell Technical Update Service Dell Support Utility Accessing the Dell Support Utility Clicking the Dell Support Icon Double-Clicking the Dell Support Icon 12 System Setup Program Overview ......
  • Page 8 Identifying Drivers Reinstalling Drivers and Utilities Hardware and Software Problems Restoring Your Operating System Using Microsoft Windows System Restore Using Dell™ PC Restore and Dell Factory Image Restore Using the Operating System Media 14 Traveling With Your Computer Identifying Your Computer...
  • Page 9 Product Information Returning Items for Warranty Repair or Credit Before You Call Contacting Dell 16 Specifications 17 Appendix ......
  • Page 10 Contents...

  • Page 11: Finding Information

    106). Readme files may be included on your media to provide last-minute updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users. NOTE: Drivers and documentation updates can be found at support.dell.com. Finding Information...
  • Page 12 • End User License Agreement • How to set up my computer • How to set up my computer Finding Information Find It Here Dell™ Product Information Guide Setup Diagram NOTE: See the setup diagram that came with your computer.
  • Page 13 Service Tag number and an Express Service Code. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when contacting support. • Use the product key on the License Label if you need to reinstall your operating system.
  • Page 14 • Service and support — Service call status and support history, service contract, and online discussions with technical support • Dell Technical Update Service — Proactive e-mail notification of software and hardware updates for your computer • Reference — Computer documentation,...
  • Page 15 • How to transfer files and settings from another computer Find It Here Dell Support Utility The Dell Support Utility is an automated upgrade and notification system installed on your computer. This support provides real-time health scans of your computing environment, software updates, and relevant self-support information.
  • Page 16 What Are You Looking For? • How to use Microsoft Windows XP or Windows Vista™ • How to work with programs and files • How to personalize my desktop • How to reinstall my operating system Finding Information Find It Here Windows Help and Support Microsoft Windows XP: Click the Start button and click Help...
  • Page 17 What Are You Looking For? Find It Here After you reinstall your operating system, use the Drivers and Utilities media to reinstall drivers for the devices that came with your computer. Your operating system product key label is located on your computer. NOTE: The color of your CD varies based on the operating system you ordered.
  • Page 18 Finding Information...

  • Page 19: About Your Computer

    About Your Computer Front View left array microphone (optional with camera) camera (optional) About Your Computer...
  • Page 20 right array microphone (optional with camera) media control buttons keyboard touch pad speaker power button — The built-in microphone allows you to communicate without I C R O P H O N E connecting an external microphone. — The built-in camera features a 2.0 mega pixel CMOS web camera. A M E R A —...
  • Page 21 — To adjust the volume of the integrated speaker, press the volume control P E A K E R buttons, mute button, or volume-control keyboard shortcuts (see "Key Combinations" on page 40). ) — Helps to keep your Dell™ computer secure. About Your Computer...
  • Page 22 E V I C E T A T U S I G H T S Turns on when you turn on the computer and blinks when the computer is in a power management mode. Turns on steadily or blinks to indicate battery charge status. Turns on when the computer reads or writes data.

  • Page 23: Left Side View

    — Supports a floppy or an optical drive, second battery, second hard P T I C A L R I V E drive, or a Dell TravelLite™ module (see "Using Multimedia" on page 49). — Ejects media in the optical drive. J E C T U T T O N —...

  • Page 24: Right Side View

    Right Side View USB connector air vent security cable slot U S B C — Interfaces between the computer and add-on devices (such as O N N E C T O R audio players, joysticks, keyboards, telephones, scanners, and printers). U D I O O N N E C T O R S Attach headphones to the...

  • Page 25: Back View

    Do not block, push objects into, or allow dust to accumulate in the air vents. While it is running, do not store your Dell computer in a low-airflow environment, such as a closed briefcase. Restricting the airflow can damage the computer or cause a fire.The computer turns on the fan when the computer gets...
  • Page 26 The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned either on or off. CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage.
  • Page 27 (R J-4 5) E T W O R K O N N E C T O R Connects the computer to a network. The two lights next to the connector indicate status and activity for wired network connections. For information on using the network adapter, see the device user’s guide supplied with your computer.

  • Page 28: Bottom View

    Bottom View air vents battery C O V E R F O R O P T I O N A L I N T E R N A L C A R D W I T H — For more information, see the documentation that came with your T E C H N O L O G Y card.
  • Page 29 CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.
  • Page 30 About Your Computer...

  • Page 31: Using A Battery

    Using a Battery Battery Performance NOTE: For information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer. For optimal computer performance and to help preserve BIOS settings, operate your Dell™...

  • Page 32: Checking The Battery Charge

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

  • Page 33: Conserving Battery Power

    A pop-up window warns you when the battery charge is approximately 90 percent depleted. If two batteries are installed, the low-battery warning means that the combined charge of both batteries is approximately 90 percent depleted. The computer enters hibernate mode when the battery charge is at a critically low level.

  • Page 34: Hibernate Mode

    To enter standby mode in Windows XP , click the Start button, click Turn off computer, and then click Stand by. To enter sleep mode in Windows Vista, click the Windows Vista Start button , and then click Sleep. Depending on how you set the power management options in the Power Options Properties window, you may also use one of the following methods: •...

  • Page 35: Configuring Power Management Settings

    To exit hibernate mode, press the power button. The computer may take a short time to exit hibernate mode. You cannot make the computer exit hibernate mode by pressing a key or touching the touch pad. For more information on hibernate mode, see the documentation that came with your operating system.

  • Page 36: Removing The Battery

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer. Do not use a battery from other computers with your computer.

  • Page 37: Storing A Battery

    5 To replace the battery, follow the removal procedure in reverse order. Storing a Battery Remove the battery when you store your computer for an extended period of time. A battery discharges during prolonged storage. After a long storage period, recharge the battery fully (see "Charging the Battery" on page 35) before using it.
  • Page 38 Using a Battery...

  • Page 39: Using The Keyboard

    Using the Keyboard Numeric Keypad numeric keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys. To type a number or symbol, hold down <Fn>...

  • Page 40: Key Combinations

    Key Combinations System Functions <Ctrl><Shift><Esc> Power Management <Fn><Esc> Speaker Functions <Fn><Page Up> <Fn><Page Dn> <Fn><End> ® Microsoft Windows Windows logo key and <m> Windows logo key and <Shift><m> Windows logo key and <e> Using the Keyboard Opens the Task Manager window. Activates a power management mode.

  • Page 41: Touch Pad

    Windows logo key and <r> Windows logo key and <f> Windows logo key and <Ctrl><f> Windows logo key and <Pause> To adjust keyboard operation, such as the character repeat rate, open the Control Panel, click Printers and Other Hardware, and click Keyboard. For information about the Control Panel, see the Windows Help and Support Center.

  • Page 42: Customizing The Touch Pad

    • To select and move (or drag) an object, position the cursor on the object and tap twice on the touch pad. On the second tap, leave your finger on the touch pad and move the selected object by sliding your finger over the surface.

  • Page 43: Using The Display

    Using the Display Adjusting Brightness When a Dell™ computer is running on battery power, you can conserve power by setting the display brightness to the lowest comfortable setting by pressing <Fn> and the up- or down-arrow key on the keyboard.

  • Page 44: Making Images And Text Look Bigger Or Sharper

    NOTE: Use only the Dell-installed video drivers, which are designed to offer the best performance with your Dell-installed operating system. If you choose a resolution or color palette that is higher than the display supports, the settings adjust automatically to the closest supported values.

  • Page 45: Using Both A Monitor And Your Computer Display

    3 In the Display Settings window, under Resolution, slide the slide bar to the left/right to decrease/increase the screen resolution. 4 Click How do I get the best display? for further instructions. If the video resolution setting is higher than that supported by the display, the computer enters pan mode.

  • Page 46: Windows Vista

    7 Change Screen Area to the appropriate sizes for both displays and click Apply. 8 If prompted to restart the computer, click Apply the new color setting without restarting and click OK. 9 If prompted, click OK to resize your desktop. 10 If prompted, click Yes to keep the settings.

  • Page 47: Microsoft ® Windows ® Xp

    ® Microsoft Windows 1 Click the Start button and click Control Panel. 2 Under Pick a category, click Appearance and Themes. 3 Under Pick a task..., click the area you want to change, or under or pick a Control Panel icon, click Display. 4 Click the Settings tab→...
  • Page 48 Using the Display...

  • Page 49: Using Multimedia

    Using Multimedia Playing CDs or DVDs NOTICE: Do not press down on the CD/DVD tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer while playing CDs or DVDs. 1 Press the eject button on the front of the drive.
  • Page 50 NOTE: If you use a module that shipped with another computer, you need to install the drivers and software necessary to play DVDs or write data. For more information, see the Drivers and Utilities CD (the Drivers and Utilities CD is optional and may not be available for your computer or in certain countries).

  • Page 51: Copying Cds And Dvds

    CD-RW/DVD (combo) drive. NOTE: The types of CD or DVD drives offered by Dell may vary by country. The following instructions explain how to make an exact copy of a CD or DVD using Roxio Creator Plus - Dell Edition. You can also use Roxio Creator Plus for other purposes, such as creating music CDs from audio files stored on your computer or backing up important data.

  • Page 52: Using Blank Cds And Dvds

    3 To copy the CD or DVD: • If you have one CD/DVD drive, ensure that the settings are correct, and then click Disc Copy. The computer reads your source CD or DVD and copies the data to a temporary folder on your computer hard drive.

  • Page 53: Helpful Tips

    DVD-Writable Drives Media Type Read CD-R CD-RW DVD+R DVD-R DVD+RW DVD-RW DVD+R DL DVD-R DL Maybe DVD-RAM Maybe Helpful Tips ® • Use Microsoft Windows CD-RW only after you start Roxio Creator Plus and open a Creator project. • Use CD-Rs to burn music CDs that you want to play in regular stereos. CD-RWs may not play in many home or car stereos.

  • Page 54: Adjusting The Volume

    Adjusting the Volume NOTE: When the speakers are muted, you do not hear the CD or DVD playing. 1 Select Start→ Programs→ Accessories→ Entertainment→ Volume Control. 2 Click and drag the bar in the Volume Control column and slide it up or down to increase or decrease the volume.

  • Page 55: Setting Up And Using Networks

    Setting Up and Using Networks Setting up a computer network provides connectivity between your computer and the Internet, another computer, or a network. For example, with a network set up in a home or small office you can print to a shared printer, access drives and files on another computer, browse other networks, or access the Internet.

  • Page 56: Setting Up A Network In The Microsoft ® Windows ® Xp Operating System

    Setting Up a Network in the Microsoft ® Windows XP Operating System 1 Click Start→ All Programs→ Accessories→ Communications→ Network Setup Wizard→ Next→ Checklist for creating a network. NOTE: Selecting the connection method labeled This computer connects directly to the Internet enables the integrated firewall provided with Windows XP Service Pack 2 (SP2).

  • Page 57: Wireless Local Area Network (Wlan)

    2 Select an option under Choose a connection option. 3 Click Next, and then follow the instructions in the wizard. Wireless Local Area Network (WLAN) A WLAN is a series of interconnected computers that communicate with each other over the air waves rather than through a network cable connected to each computer.

  • Page 58: Setting Up A New Wlan Using A Wireless Router And A Broadband Modem

    In Microsoft Windows Vista, click computers and devices. If Wireless Network Connection does not appear under LAN or High-Speed Internet, you may not have a wireless network card. If Wireless Network Connection appears, you have a wireless network card. To view detailed information about the wireless network card: 1 Right-click Wireless Network Connection.

  • Page 59: Connecting To A Wlan

    7 Disconnect the AC adapter cable from your wireless router to ensure that there is no power connected to the router. NOTE: Wait for a minimum of 5 minutes after disconnecting your broadband modem before you continue with the network setup. 8 Insert a network cable into the network (RJ-45) connector on the unpowered broadband modem.
  • Page 60 If the software is removed or corrupted, follow the instructions in the user documentation for your wireless network card. Verify the type of wireless network card installed in your computer and then search for that name on the Dell™ Support website at support.dell.com. For information on the type of wireless network card that is installed in your computer, see "Checking Your Wireless Network Card"...

  • Page 61: Microsoft ® Windows ® Firewall

    NOTE: If you select a secure network, you must enter a WEP or WPA key when prompted. Network security settings are unique to your network. Dell cannot provide this information. NOTE: Your computer can take up to 1 minute to connect to the network.
  • Page 62 Setting Up and Using Networks...

  • Page 63: Using Cards

    Using Cards ExpressCards ExpressCards provide additional memory, wired and wireless communications, multimedia and security features. ExpressCards support two form factors: • ExpressCard/54 (54 mm wide in an L-shape with a 34 mm connector) The 54 mm card only fits into a 54 mm card slot. See "Specifications"...

  • Page 64: Expresscard Blanks

    ExpressCard Blanks Your computer shipped with a plastic blank installed in the ExpressCard slot. Blanks protect unused slots from dust and other particles. Save the blank for use when no ExpressCard is installed in the slot; blanks from other computers may not fit your computer.

  • Page 65: Removing An Expresscard Or Blank

    slot ExpressCard The computer recognizes the ExpressCard and automatically loads the appropriate device driver. If the configuration program tells you to load the manufacturer's drivers, use the floppy disk or CD that came with the ExpressCard. Removing an ExpressCard or Blank CAUTION: Before you begin any of the procedures in this section, follow the Product Information Guide...
  • Page 66 slot ExpressCard Using Cards...

  • Page 67: Securing Your Computer

    Your computer does not ship with a security cable lock. A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your Dell™ computer. For more information, see the instructions included with the device.

  • Page 68: Using A Primary (Or System) Password

    • Ensure that people are not watching you when you type your password(s). If you forget any of your passwords, contact Dell (see "Contacting Dell" on page 129). For your protection, Dell technical support staff will ask you for proof of your identity to ensure that only an authorized person can use the computer.

  • Page 69: Using An Administrator Password

    If you forget the primary password and do not have an administrator password assigned, or if you have both a primary and an administrator password assigned but forget them both, contact your system administrator or contact Dell (see "Contacting Dell" on page 129). Securing Your Computer...

  • Page 70: Computer Tracking Software

    Computer tracking software may enable you to locate your computer if it is lost or stolen. The software is optional and may be purchased when you order your Dell™ computer, or you can contact your Dell sales representative for information about this security feature.
  • Page 71 Dell for technical assistance and gives your Service Tag, the computer is identified automatically as missing or stolen. The representative will attempt to get the phone number and address of the caller. Dell will then contact the law enforcement agency to which you reported the missing computer.
  • Page 72 Securing Your Computer...

  • Page 73: Troubleshooting Tools

    FWH/ROM, this code persists. Product Information Guide , Off , or Flashing Suggested Resolution • Reseat the processor (see your Service Manual). • If the problem persists, contact Dell (see "Contacting Dell" on page 129). Troubleshooting Tools...

  • Page 74: System Messages

    Suggested Resolution • If available, install working memory of the same type into your computer (see your Service Manual). • If the problem persists, contact Dell (see "Contacting Dell" on page 129). Contact Dell (see "Contacting Dell" on page 129).
  • Page 75 — Enter System Setup and ensure that — D I S K D R I V E Run the Dell Diagnostics (see "Dell — Replace the floppy disk with one that has — Insert a bootable floppy disk and restart your...
  • Page 76 • If memory was not removed or installed, memory module or system board failure may have occurred. Contact Dell for assistance (see "Contacting Dell" on page 129). N S U P P O R T E D M E M O R Y memory you are using is supported by your computer (see your Service Manual).
  • Page 77 A N D R E P L A C E Y O U R H A R D D R I V E B Y C A L L I N G Y O U R S U P P O R T D E S K O R Contact Dell for assistance (see "Contacting Dell" on page 129).

  • Page 78: Hardware Troubleshooter

    C I R C U I T T R I P P E D M E S S A G E S T R I K E T H E Run the Dell Diagnostics (see "Dell Diagnostics" on page 79). . — C O N T I N U E...

  • Page 79: Dell Diagnostics

    2 Press and hold the <Fn> key or the mute button then turn on your computer. NOTE: Alternatively, you can select Diagnostics from the one-time boot menu at startup to boot to the diagnostic utility partition and run the Dell Diagnostics (see "Changing the Boot Sequence" on page 102). Product Information Guide Troubleshooting Tools...
  • Page 80 Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen. 6 After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu. 7 Close the Main Menu window to exit the Dell Diagnostics and restart the computer.

  • Page 81: Starting The Dell Diagnostics From The Drivers And Utilities Media

    6 Type 1 to Run the 32 Bit Dell Diagnostics. 7 At the Dell Diagnostics Menu, type 1 to select Dell 32-bit Diagnostics for Resource CD (graphical user interface). 8 Press <Tab> to select Test System and then press <Enter>.

  • Page 82: Dell Diagnostics Main Menu

    Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen. 10 After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu. 11 Close the Main Menu window to exit the Dell Diagnostics and restart the computer.
  • Page 83 Write down the error code and problem description exactly as it appears and follow the instructions on the screen. If you cannot resolve the problem, contact Dell (see “Contacting Dell” on page 112).
  • Page 84 Parameters Troubleshooting Tools Function Displays the hardware configuration for the selected device. The Dell Diagnostics obtains configuration information for all devices from System Setup, memory, and various internal tests, and displays the information in the device list in the left pane of the screen.

  • Page 85: Troubleshooting

    If an error message occurs in a program, see the program’s documentation. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Battery Problems...
  • Page 86 H E C K T H E I C R O S O F T open your e-mail attachments: 1 In Outlook Express, click Tools→ Options→ Security. 2 Click Do not allow attachments to remove the checkmark, as needed. H E C K T H E T E L E P H O N E L I N E C O N N E C T I O N H E C K T H E T E L E P H O N E J A C K O N N E C T T H E M O D E M D I R E C T L Y T O T H E T E L E P H O N E W A L L J A C K S E A D I F F E R E N T T E L E P H O N E L I N E...

  • Page 87: Error Messages

    2 Click the COM port for your modem→ Properties→ Diagnostics→ Query Modem to verify that the modem is communicating with Windows. If all commands receive responses, the modem is operating properly. Windows Vista: → Control Panel→ Hardware and Sound→ Phone and 1 Click Start Modem Options→...

  • Page 88: Lockups And Software Problems

    — Remove the floppy disk from the floppy drive and L O S E S O M E P R O G R A M S A N D T R Y Contact Dell (see "Contacting Dell" on — Product Information Guide If you are unable to get a response by pressing a —...
  • Page 89 3 Click to select the program that is no longer responding. 4 Click End Task. A program crashes repeatedly NOTE: Most software includes installation instructions in its documentation or on a floppy disk, CD, or DVD. H E C K T H E S O F T W A R E D O C U M E N T A T I O N reinstall the program.

  • Page 90: Memory Problems

    • Run the Dell Diagnostics (see "Dell Diagnostics" on page 79). F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S •...

  • Page 91: Network Problems

    Service Manual. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 79). Network Problems CAUTION: Before you begin any of the procedures in this section, follow the...

  • Page 92: Printer Problems

    • Bypass power strips, power extension cables, and other power protection devices to verify that the computer turns on properly. • Ensure that any power strips being used are plugged into an electrical outlet and are turned on. • Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

  • Page 93: Scanner Problems

    E S T T H E E L E C T R I C A L O U T L E T testing it with another device, such as a lamp. E R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y Windows XP: 1 Click Start→...

  • Page 94: Sound And Speaker Problems

    E R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y Windows XP: 1 Click Start→ Control Panel→ Printers and Other Hardware→ Scanners and Cameras.

  • Page 95: Touch Pad Or Mouse Problems

    L I M I N A T E P O S S I B L E I N T E R F E R E N C E or halogen lamps to check for interference. U N T H E S P E A K E R D I A G N O S T I C S E I N S T A L L T H E S O U N D D R I V E R U N T H E A R D W A R E...

  • Page 96: Video And Monitor Problems

    E S T T H E M O U S E C O N T R O L L E R pointer movement) and the operation of the touch pad or mouse buttons, run the Mouse test in the Pointing Devices test group in the Dell Diagnostics (see "Dell Diagnostics" on page 79).

  • Page 97: Power Lights

    2 Turn on the computer and the monitor and adjust the monitor brightness and contrast controls. If the external monitor works, the computer display or video controller may be defective. Contact Dell (see "Contacting Dell" on page 129). Power Lights CAUTION:...

  • Page 98: Dell Technical Update Service

    To enroll for the Dell Technical Update service, go to support.dell.com/technicalupdate. Dell Support Utility The Dell Support Utility is installed on your computer and available from the Dell Support, , icon on the taskbar or from the Start button. Use this support utility for self-support information, software updates, and health scans of your computing environment.

  • Page 99: Accessing The Dell Support Utility

    2 Ensure that the Show icon on the taskbar option is checked. NOTE: If the Dell Support Utility is not available from the Start menu, go to support.dell.com and download the software. The Dell Support Utility is customized for your computing environment.
  • Page 100 Troubleshooting...

  • Page 101: System Setup Program

    System Setup Program Overview NOTE: Your operating system may automatically configure most of the options available in the system setup program, thus overriding options that you set through the system setup program. (An exception is the External Hot Key option, which you can disable or enable only through the system setup program.) For more information on configuring features for your operating system, access the Help and Support Center.

  • Page 102: Viewing The System Setup Screens

    NOTE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup settings. Certain changes might make your computer work incorrectly. Viewing the System Setup Screens 1 Turn on (or restart) your computer.
  • Page 103 Performing a One-Time Boot You can set a one-time-only boot sequence without entering the system setup program. (You can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive.) 1 Shut down the computer through the Start menu.

  • Page 104: Enabling The Infrared Sensor

    5 When the boot device list appears, highlight the device from which you want to boot and press <Enter>. The computer boots to the selected device. The next time you reboot the computer, the previous boot order is restored. Enabling the Infrared Sensor 1 Press <Alt><p>...

  • Page 105: Reinstalling Software

    A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes. Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed. NOTICE: The Drivers and Utilities media may contain drivers for operating systems that are not on your computer.

  • Page 106: Reinstalling Drivers And Utilities

    Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows Device Driver Rollback...
  • Page 107 3 When the InstallShield Wizard Complete window appears, remove the Resource media and click Finish to restart the computer. 4 When you see the Windows desktop, reinsert the Resource media. 5 At the Welcome Dell System Owner screen, click Next. NOTE: Drivers and Utilities media came installed in your computer.
  • Page 108 6 Click the driver that you want to reinstall and follow the instructions on the screen. If a particular driver is not listed, then that driver is not required by your operating system. Using the Drivers and Utilities Media If using Device Driver Rollback or System Restore (see "Restoring Your Operating System"...
  • Page 109 If instructed to navigate to the driver files, click the CD/DVD directory on the driver information window to display the files associated with that driver. Manually Reinstalling Drivers After extracting the driver files to your hard drive as described in the previous section: Windows XP: 1 Click Start→...

  • Page 110: Hardware And Software Problems

    • Dell PC Restore by Symantec (available in Windows XP) and Dell Factory Image Restore (available in Windows Vista) returns your hard drive to the operating state it was in when you purchased the computer. Both Reinstalling Software , and click Help and Support.

  • Page 111: Using Microsoft Windows System Restore

    NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Starting System Restore Windows XP:...
  • Page 112 Windows Vista: 1 Click Start 2 In the Start Search box, type System Restore and press <Enter>. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 3 Click Next and follow the remaining prompts on the screen.

  • Page 113: Using Dell™ Pc Restore And Dell Factory Image Restore

    If possible, back up the data before using these options. Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your operating system problem.
  • Page 114 NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer. After you have removed Dell PC Restore, you will not be able to use it to restore your computer operating system. Dell PC Restore enables you to restore your hard drive to the operating state it was in when you purchased your computer.
  • Page 115 7 Click Finish to close the PC Restore Removal window and restart the computer. Windows Vista: Dell Factory Image Restore 1 Turn on the computer. When the Dell logo appears, press <F8> several times to access the Vista Advanced Boot Options Window. 2 Select Repair Your Computer.

  • Page 116: Using The Operating System Media

    The Operating System media provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs that are installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so.
  • Page 117 NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft computer and try again. NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program.
  • Page 118 Reinstalling Software...

  • Page 119: Traveling With Your Computer

    • Remove any extraneous items, such as paper clips, pens, and paper, from the keyboard and palm rest and close the display. • Use the optional Dell™ carrying case to pack the computer and its accessories together safely. ® ®...

  • Page 120: Travel Tips

    • Avoid packing the computer with items such as shaving cream, colognes, perfumes, or food. NOTICE: If the computer has been exposed to extreme temperatures, allow it to acclimate to room temperature for one hour before turning it on. • Protect the computer, the batteries, and the hard drive from hazards such as extreme temperatures and overexposure to sunlight, dirt, dust, or liquids.
  • Page 121 • Prior to entering the airplane, verify that using a computer is permitted. Some airlines forbid the use of electronic devices during flight. All airlines forbid the use of electronic devices during takeoff and landing. Traveling With Your Computer...
  • Page 122 Traveling With Your Computer...

  • Page 123: Getting Help

    1 See "Troubleshooting" on page 85 for information and procedures that pertain to the problem your computer is experiencing. 2 See "Dell Diagnostics" on page 79 for procedures on how to run Dell Diagnostics. 3 Fill out the "Diagnostics Checklist" on page 128.

  • Page 124: Technical Support And Customer Service

    Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers. To contact Dell's support service, see "Before You Call" on page 127, and then see the contact information for your region or go to support.dell.com. DellConnect...

  • Page 125: Autotech Service

    "Contacting Dell" on page 129. Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order.

  • Page 126: Product Information

    If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see "Contacting Dell"...

  • Page 127: Before You Call

    Service Tag (located on the back or bottom of your computer). Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 128). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be...
  • Page 128 Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No...

  • Page 129: Contacting Dell

    NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
  • Page 130 Getting Help...

  • Page 131: Specifications

    Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start→ Help and Support and select the option to view information about your computer. Processor Processor type L2 cache External bus frequency System Information System chipset Memory Memory module capacities...
  • Page 132 (continued) Ports and Connectors PCIe ExpressCard 3-in-1 Card Reader Communications Modem Type: Network adapter Wireless Video Video type Data bus Video controller Video memory LCD interface Audio Audio type Audio controller Stereo conversion Interfaces: Internal External Specifications 54 mm PCI ExpressCard Supports SD, MMC, MS, MS Pro, MS Duo including SDHC internal MDC 1.5 solution...
  • Page 133 (continued) Audio Speaker Internal speaker amplifier Volume controls Display Type (active-matrix TFT) Dimensions: Diagonal Maximum resolutions: WXGA Response time (typical) Refresh rate Operating angle Viewing angles: Horizontal Vertical WXGA Controls Keyboard Number of keys Layout one 4-ohm speakers 1.5 W channel into 4 ohms keyboard shortcuts, program menus WXGA 307.34 mm (12.1 inches)
  • Page 134 Touch Pad X/Y position resolution (graphics table mode) Size: Width Height Battery Type Weight Voltage Charge time (approximate) Computer off Operating time Life span (approximate) Temperature range: Operating Storage AC Adapter Input voltage Input current (maximum) Input frequency Specifications 240 cpi 64.88 mm (2.55-inch) sensor-active area 48.88-mm (1.92-inch) rectangle 4-cell “smart”...
  • Page 135 (continued) AC Adapter Output current Output power Rated output voltage Drives Optical Disk Drive Height Supports Type Hard Disk Drive Height Capacity Physical Height Width Depth Weight: With 4-cell battery and 12.1 WXGA screen Environmental Temperature range: Operating Storage 3.9 A (maximum at 4-second pulse) 3.34 A (continuous) 19.5 +/–...
  • Page 136 (continued) Environmental Relative humidity (maximum): Operating Storage Maximum vibration (using a random-vibration spectrum that simulates user environment): Operating Storage Maximum shock (measured with hard drive in head-parked position and a 2-ms half-sine pulse): Operating Storage Altitude (maximum): Operating Storage Airborne contaminant level Specifications 10% to 90% (noncondensing) 5% to 95% (noncondensing)

  • Page 137: Appendix

    NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment. These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.

  • Page 138: Cleaning Your Computer

    The following information is provided on the device or devices covered in this document in compliance with the FCC regulations: • Product name: Dell™ Vostro™ 1200 • Model number: PP16S • Company name: Dell Inc. Worldwide Regulatory Compliance & Environmental Affairs...

  • Page 139: Mouse (Non-Optical)

    Mouse (Non-Optical) 1 Turn the retainer ring on the underside of your mouse counterclockwise, and then remove the ball. 2 Wipe the ball with a clean, lint-free cloth. 3 Blow carefully into the ball cage to dislodge dust and lint. 4 Clean the rollers inside the ball cage with a cotton swab moistened lightly with isopropyl alcohol.
  • Page 140 2 With a soft, lint-free cloth, gently wipe the bottom of the disc (the unlabeled side) in a straight line from the center to the outer edge of the disc. For stubborn dirt, try using water or a diluted solution of water and mild soap.

  • Page 141: Glossary

    Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet. ACPI —...
  • Page 142 Blu-ray Disc™ (BD)— An optical storage technology offering storage capacity of up to 50 GB, full 1080p video resolution (HDTV required), and as many as 7.1 channels of native, uncompressed surround sound. ® Bluetooth wireless technology — A wireless technology standard for short-range (9 m [29 feet]) networking devices that allows for enabled devices to automatically recognize each other.
  • Page 143 Consumer IR Port— A port on the front of the computer that allows certain software applications to be controlled by the Dell Travel Remote in some systems. In other systems, this port allows you to transfer data between the computer and infrared- compatible devices without using a cable connection.
  • Page 144 device driver — See driver. DIMM — dual in-line memory module — A circuit board with memory chips that connects to a memory module on the system board. DIN connector — A round, six-pin connector that conforms to DIN (Deutsche Industrie-Norm) standards;...
  • Page 145 ExpressCards. ExpressCards support both the PCI Express and USB 2.0 standard. Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance. Express Service Code service may not be available in some countries.
  • Page 146 Fahrenheit — A temperature measurement scale where 32° is the freezing point and 212° is the boiling point of water. FBD — fully-buffered DIMM — A DIMM with DDR2 DRAM chips and an Advanced Memory Buffer (AMB) that speeds communication between the DDR2 SDRAM chips and the system.
  • Page 147 hard drive — A drive that reads and writes data on a hard disk. The terms hard drive and hard disk are often used interchangeably. heat sink — A metal plate on some processors that helps dissipate heat. hibernate mode — A power management mode that saves everything in memory to a reserved space on the hard drive and then turns off the computer.
  • Page 148 I/O address — An address in RAM that is associated with a specific device (such as a serial connector, parallel connector, or expansion slot) and allows the processor to communicate with that device. IrDA — Infrared Data Association — The organization that creates international standards for infrared communications.
  • Page 149 — A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite™ module. memory — A temporary data storage area inside your computer. Because the data in...
  • Page 150 network adapter — A chip that provides network capabilities. A computer may include a network adapter on its system board, or it may contain a PC Card with an adapter on it. A network adapter is also referred to as a NIC (network interface controller).
  • Page 151 PCMCIA — Personal Computer Memory Card International Association — The organization that establishes standards for PC Cards. PIO — programmed input/output — A method of transferring data between two devices through the processor as part of the data path. pixel — A single point on a display screen. Pixels are arranged in rows and columns to create an image.
  • Page 152 read-only — Data and/or files you can view but cannot edit or delete. A file can have read-only status if: • It resides on a physically write-protected floppy disk, CD, or DVD. • It is located on a network in a directory and the system administrator has assigned rights only to specific individuals.
  • Page 153 Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support.
  • Page 154 The number of colors and resolution that a program displays depends on the capabilities of the monitor, the video controller and its drivers, and the amount of video memory installed in the computer. S-video TV-out — A connector used to attach a TV or digital audio device to the computer.
  • Page 155 systems typically provide surge suppression and may also provide voltage regulation. Small UPS systems provide battery power for a few minutes to enable you to shut down your computer. USB — universal serial bus — A hardware interface for a low-speed device such as a USB-compatible keyboard, mouse, joystick, scanner, set of speakers, printer, broadband devices (DSL and cable modems), imaging devices, or storage devices.
  • Page 156 expecting to find the operating system. If the computer is infected, the boot virus may replicate itself onto all the floppy disks that are read or written in that computer until the virus is eradicated. V — volt — The measurement of electric potential or electromotive force. One V appears across a resistance of 1 ohm when a current of 1 ampere flows through that resistance.
  • Page 157 Zip — A popular data compression format. Files that have been compressed with the Zip format are called Zip files and usually have a filename extension of .zip. A special kind of zipped file is a self-extracting file, which has a filename extension of .exe. You can unzip a self-extracting file by double-clicking it.
  • Page 158 Glossary...

  • Page 159: Index

    Mobile Broadband network, 61 contacting Dell, 129 copying CDs general information, 51 helpful tips, 53 how to, 51 copying DVDs general information, 51 helpful tips, 53 how to, 51 Dell contacting, 129 Dell support site, 14 DellConnect, 124 device latch release Index...
  • Page 160 description, 29 device status lights description, 22 diagnostic lights, 73 diagnostics lights, 73 display adjusting brightness, 43 description, 20 dual display operation, 45 primary and secondary, 46 switching the video image, 43 documentation End User License Agreement, 12 ergonomics, 12 online, 14 Product Information Guide, 12 regulatory, 12...
  • Page 161 Internet problems, 85 Internet Connection Firewall, 61 IRQ conflicts, 78, 110 keyboard numeric keypad, 39 shortcuts, 40 keyboard status lights description, 20 keypad numeric, 39 labels Microsoft Windows, 13 Service Tag, 13 lights back of computer, 73 diagnostic, 73 lost computer, 70 memory problems, 90 messages...
  • Page 162 PC Restore, 113 phone numbers, 129 playing CDs, 49 playing DVDs, 49 power hibernate mode, 34 problems, 91 standby mode, 33 power button description, 22 power light, 97 conditions, 91 printer problems, 92 problems battery, 85 blue screen, 89 computer crashes, 88-89 computer stops responding, 88 conflicts, 78, 110 diagnostic lights, 73...
  • Page 163 Starting the Dell Diagnostics From the Drivers and Utilities CD, 81 stolen computer, 70 support contacting Dell, 129 support website, 14 System Restore, 110-111 system setup program commonly used options, 102 purpose, 101 screens, 102 viewing, 102 telephone numbers, 129...
  • Page 164 Index...

This manual is also suitable for:

Vostro 1200

Table of Contents