Dell Inspiron 6000 Owner's Manual

Dell inspiron owner's manual model pp12l.
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Dell™ Inspiron™ 6000
Owner's Manual
Model PP12L
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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   Summary of Contents for Dell Inspiron 6000

  • Page 1

    Dell™ Inspiron™ 6000 Owner’s Manual Model PP12L w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...

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    Intel Corporation; Microsoft, Outlook, and Windows are registered trademarks of Microsoft Corporation; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license; EMC is a registered trademark of EMC Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.

  • Page 3: Table Of Contents

    Battery Performance Checking the Battery Charge Dell QuickSet Battery Meter Microsoft Windows Power Meter ....... .

  • Page 4: Table Of Contents

    ....... . . Helpful Tips Using Dell MediaDirect Connecting Your Computer to a TV or Audio Device...

  • Page 5: Table Of Contents

    Dell Diagnostics When to Use the Dell Diagnostics ........

  • Page 6: Table Of Contents

    Reinstalling Drivers Restoring Your Operating System Using Microsoft Windows XP System Restore Using Dell PC Restore by Symantec Resolving Software and Hardware Incompatibilities Adding and Replacing Parts ....... . .

  • Page 7: Table Of Contents

    ........Returning a Hard Drive to Dell .

  • Page 8

    Contents...

  • Page 9: Finding Information

    • How to use standby mode and hibernate mode • How to change my display resolution • How to clean my computer Find It Here Dell™ Product Information Guide Setup Diagram ® Help File Click the Start button and click Help and Support.

  • Page 10

    Dell Support Website — support.dell.com NOTE: Select your region to view the appropriate support site. NOTE: Corporate, government, and education customers can also use the customized Dell Premier Support website at premier.support.dell.com. The website may not be available in all regions. your computer.

  • Page 11

    • Notebook System Software (NSS)— If you reinstall the operating system for your computer, you should also reinstall the NSS utility. NSS provides critical updates for your operating system and support for Dell™ 3.5-inch USB floppy drives, Intel processors, optical drives, and USB devices. NSS is necessary for correct operation of your Dell computer.

  • Page 12

    Finding Information...

  • Page 13: Front View

    D I S P L A Y L A T C H R E L E A S E — For more information about your display, see the Dell Inspiron Help file. To access the help file, D I S P L A Y see "Finding Information"...

  • Page 14

    P O W E R B U T T O N — Press the power button to turn on the computer or to enter or exit a power management mode. NOTICE: To avoid losing data when you turn off your computer, shut down your computer through the Start menu instead of pressing the power button.

  • Page 15

    T O U C H P A D B U T T O N S Mutes the sound. Turns the volume down. Turns the volume up. Play or pause. This button also launches Dell Media ® Experience or Microsoft Windows Edition.

  • Page 16

    K E Y B O A R D — The keyboard includes a numeric keypad as well as the Microsoft Windows logo key. For information on supported keyboard shortcuts, see "Key Combinations" on page 40. K E Y B O A R D S T A T U S L I G H T S The green lights located above the keyboard indicate the following: A Tour of Your Computer Turns on when the numeric keypad is enabled.

  • Page 17: Left Side View

    Left Side View air vent security cable slot A I R V E N T — The computer uses fans to create airflow through the vents, which prevents the computer from overheating. CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running.

  • Page 18: Right Side View

    O P T I C A L D R I V E T R A Y E J E C T B U T T O N You can install devices such as a DVD drive or other optical drive in the optical drive bay. O P T I C A L D R I V E —...

  • Page 19: Back View

    — Supports one PC Card, such as a modem or network adapter. The computer ships with a plastic P C C blank installed in the slot. For more information, see the Dell™ Inspiron™ Help file. To access the help file, see "Finding Information" on page 9.

  • Page 20

    V I D E O C O N N E C T O R Connects an external VGA-compatible monitor. For more information, see the Dell Inspiron Help file. To access the help file, see "Finding Information" on page 9. — Attaches an AC adapter to the computer.

  • Page 21: Bottom View

    CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage. NOTICE: When you disconnect the AC adapter cable from the computer, grasp the connector, not the cable itself, and pull firmly but gently to avoid damaging the cable.

  • Page 22

    H A R D D R I V E — Stores software and data. For more information, see "Hard Drive" on page 77 and "Hard drive problems" on page 54. M E M O R Y M O D E M C O V E R —...

  • Page 23: Connecting To The Internet, Setting Up Your Internet Connection

    Setting Up Your Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP), such as AOL or MSN. Your ISP will offer one or more of the following Internet connection options: •...

  • Page 24: Setting Up A Printer, Printer Cable, Connecting A Usb Printer

    4 In the next window, click the appropriate option: • If you do not have an ISP and want to select one, click Choose from a list of Internet service providers (ISPs). • If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually.

  • Page 25: Power Protection Devices, Surge Protectors

    Power Protection Devices Several devices are available to protect against power fluctuations and failures: • Surge protectors • Line conditioners • Uninterruptible power supplies (UPS) Surge Protectors Surge protectors and power strips equipped with surge protection help to prevent damage to your computer from voltage spikes that can occur during electrical storms or following power interruptions.

  • Page 26: Line Conditioners, Uninterruptible Power Supplies

    Line Conditioners NOTICE: Line conditioners do not protect against power interruptions. Line conditioners are designed to maintain AC voltage at a fairly constant level. Uninterruptible Power Supplies NOTICE: Loss of power while data is being saved to the hard drive may result in data loss or file damage. NOTE: To ensure maximum battery operating time, connect only your computer to a UPS.

  • Page 27: Battery Performance

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The lithium-ion battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

  • Page 28: Checking The Battery Charge, Dell Quickset Battery Meter, Microsoft Windows Power Meter, Charge Gauge

    Dell QuickSet Battery Meter If Dell QuickSet is installed, press <Fn><F3> to display the QuickSet Battery Meter. For more information about Dell QuickSet, see the Dell Inspiron Help file. To access the help file, see "Finding Information" on page 9.

  • Page 29: Low-battery Warning, Charging The Battery

    A pop-up window warns you when the battery charge is approximately 90 percent depleted. For more information about low-battery alarms, see "Power Management" in the Dell Inspiron Help file. To access the help file, see "Finding Information" on page 9.

  • Page 30: Removing A Battery, Installing A Battery, Storing A Battery

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The lithium-ion battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

  • Page 31: Using Cds And Dvds, Copying Cds And Dvds

    Using CDs, DVDs, and Other Multimedia Using CDs and DVDs For information about using CDs and DVDs in your computer, see the Dell™ Inspiron™ Help file. To access the help file, see "Finding Information" on page 9. Copying CDs and DVDs NOTE: Ensure that you follow all copyright laws when you create CDs or DVDs.

  • Page 32: Using Blank Cd-rs And Cd-rws, Helpful Tips

    3 Click Exact Copy. 4 To copy a CD or DVD: • If you have one CD or DVD drive, ensure that the settings are correct and click Copy. The computer reads your source CD or DVD and copies it to a temporary folder on your computer hard drive.

  • Page 33: Using Dell Mediadirect

    QuickSet, which is automatically installed and enabled on your computer, is necessary for Dell MediaDirect to function. Changing or disabling QuickSet’s default settings can limit Dell MediaDirect’s functionality. For more information about Dell QuickSet, see the Dell Inspiron Help file. To access the help file, see "Finding Information" on page 9.

  • Page 34: Connecting Your Computer To A Tv Or Audio Device, S-video Connection

    TV. For a TV with only a composite video-input connector, you must also use a composite TV-out adapter cable, which is available from Dell. The audio connector on the side of the computer enables you to connect the computer to your TV or audio device, using a commercially available audio cable.

  • Page 35: Composite Video Connection

    4 Plug the single-connector end of the audio cable in to the headphone connector on your computer. 5 Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your TV or other audio device. 6 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer.

  • Page 36

    1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite TV-out adapter cable to the S-video TV-out connector on the computer. S-video TV-out connector 3 Plug one end of the composite video cable in to the composite video-input connector on the composite TV-out adapter cable.

  • Page 37: Enabling The Display Settings For A Tv

    5 Plug the single-connector end of the audio cable in to the headphone connector on the computer. 6 Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your TV or other audio device. 7 Turn on the TV and any audio device that you connected (if applicable), and then turn on the computer.

  • Page 38

    Integrated Video Controller NOTE: Ensure that you properly connect the TV before you enable the display settings. 1 Click the Start button and click Control Panel. 2 Double-click the Intel (R) GMA Driver for Mobile icon. 3 If you want to use only a TV without using the computer display or any other display options: In the Intel (R) Graphics Media Accelerator window, click TV.

  • Page 39: Numeric Keypad

    Using the Keyboard and Touch Pad Numeric Keypad numeric keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys.

  • Page 40: Key Combinations, System Functions, Battery, Display Functions

    CD or DVD Tray <Fn><F10> Ejects the tray out of the drive (if Dell QuickSet is installed). For more information about Dell QuickSet, see the Dell Inspiron Help file. To access the help file, see "Finding Information" on page 9.

  • Page 41: Speaker Functions

    To adjust keyboard operation, such as the character repeat rate, open the Control Panel, click Printers and Other Hardware, and click Keyboard. For information about the Control Panel, see the Dell Inspiron Help file. To access the help file, see "Finding Information" on page 9.

  • Page 42: Touch Pad, Customizing The Touch Pad

    You can use the Mouse Properties window to disable the touch pad or adjust their settings. 1 Open the Control Panel, click Printers and Other Hardware, and then click Mouse. For information about the Control Panel, see the Dell Inspiron Help file. To access the help file, see "Finding Information" on page 9.

  • Page 43: Pc Card Types, Pc Card Blanks, Extended Pc Cards, Installing A Pc Card

    Using PC Cards PC Card Types See "Specifications" on page 93 for information on supported PC Cards. NOTE: A PC Card is not a bootable device. The PC Card slot has one connector that supports a single Type I or Type II card. The PC Card slot supports CardBus technology and extended PC Cards.

  • Page 44

    To install a PC Card: 1 Hold the card with the top side of the card facing up. The latch may need to be in the "in" position before you insert the card. 2 Slide the card into the slot until the card is completely seated in its connector. If you encounter too much resistance, do not force the card.

  • Page 45: Removing A Pc Card Or Blank

    Removing a PC Card or Blank NOTICE: Use the PC Card configuration utility (click the functioning before you remove it from the computer. If you do not stop the card in the configuration utility, you could lose data. Do not attempt to eject a card by pulling its cable, if one is attached. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 46

    Using PC Cards...

  • Page 47: Connecting To A Network Adapter

    Setting Up a Home and Office Network Connecting to a Network Adapter Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable: 1 Connect the network cable to the network adapter connector on the back of your computer.

  • Page 48: Network Setup Wizard, Connecting To A Wireless Local Area Network, Determining Your Network Type

    An ad-hoc network does not use routers or access points and consists of computers that broadcast to one another. For additional assistance with setting up your wireless connection, go to support.dell.com and search for the keyword wireless setup. infrastructure network Setting Up a Home and Office Network ®...

  • Page 49

    If the software is removed or corrupted, follow the instructions included in the user's guide for your wireless network card. The user’s guide is available on the Dell Support website at support.dell.com. When you turn on your computer, a pop-up appears from the network icon in the notification area whenever a network is detected in the area for which your computer is not configured.

  • Page 50

    If you select a secure network (identified by a key when prompted. NOTE: Network security settings are unique to your network. Dell cannot provide this information. Your network is configured automatically. NOTE: Your computer can take up to 1 minute to connect to the network.

  • Page 51: Dell Diagnostics, When To Use The Dell Diagnostics

    If the Pre-boot System Assessment completes successfully, you receive the message Dell Diagnostic Utility Partition. Press any key to continue 5 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. Booting Solving Problems...

  • Page 52

    Errors Help Configuration Parameters 4 When the tests are complete, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. Solving Problems Function Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires no interaction on your part.

  • Page 53: Drive Problems, Dvd Drive Problems

    U R N O F F S T A N D B Y M O D E I N Dell Inspiron Help file or search for the keyword standby in the Windows Help and Support Center for information on power management modes. To access help, see "Finding Information" on page 9.

  • Page 54: Hard Drive Problems

    H A N G E T H E W R I T E S P E E D T O A S L O W E R R A T E E R I F Y T H A T T H E C O R R E C T M E D I A I S I N U S E CD-R or CD-RW, but when you use your DVD+RW drive to write to DVD media, be sure to use DVD+R or DVD+RW media only.

  • Page 55: E-mail, Modem, And Internet Problems

    E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to a digital telephone network.

  • Page 56: Error Messages

    Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware. Error Messages...

  • Page 57

    — Reinstall the hard drive. See page 77. If the problem persists, P E R A T I N G S YS T E M N O T F O U N D contact Dell. See "FCC Notices (U.S. Only)" on page 101. R E Q U I R E D F I L E W A S N O T F O U N D .

  • Page 58: Ieee 1394 Device Problems, Keyboard Problems, External Keyboard Problems

    F Y O U H A V E P R O B L E M S W I T H A N Contact Dell or the IEEE 1394 device manufacturer. See "FCC Notices (U.S. Only)" on page 101. Keyboard Problems...

  • Page 59: Unexpected Characters, Lockups And Software Problems, The Computer Does Not Start Up

    Type some characters on the external keyboard and verify that they appear on the display. If the characters appear now but did not with the external keyboard, you may have a defective external keyboard. Contact Dell. See "FCC Notices (U.S. Only)" on page 101. Unexpected characters I S A B L E T H E N U M E R I C K E Y P A D displayed instead of letters.

  • Page 60: The Computer Stops Responding, A Program Stops Responding, A Program Crashes Repeatedly

    The computer stops responding NOTICE: You might lose data if you are unable to perform an operating system shutdown. U R N T H E C O M P U T E R O F F — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off.

  • Page 61: Other Software Problems

    Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware. U N T H E...

  • Page 62: Memory Problems, Network Problems

    • Reseat the memory modules to ensure that your computer is successfully communicating with the memory. See page 79. • Ensure that you are following the memory installation guidelines. See "Memory" on page 79. • Run the Dell Diagnostics. See "Dell Diagnostics" on page 51. Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 63: Pc Card Problems, Power Problems

    Product Information Guide. NOTE: See the Dell Inspiron Help file for information on standby mode. To access the help file, see "Finding Information" on page 9. H E C K T H E P O W E R L I G H T —...

  • Page 64: Printer Problems

    If the battery status light rapidly flashes orange, the battery may be defective. Contact Dell. See "FCC Notices (U.S. Only)" on page 101.

  • Page 65: Scanner Problems

    N S U R E T H A T T H E P R I N T E R I S T U R N E D O N H E C K T H E P R I N T E R C A B L E C O N N E C T I O N S •...

  • Page 66: Sound And Speaker Problems, No Sound From Integrated Speakers, No Sound From External Speakers

    E R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y Click the Start button, click Control Panel, and then click Printers and Other Hardware. Click Scanners and Cameras.

  • Page 67: No Sound From Headphones, Touch Pad Or Mouse Problems

    E L L I A G N O S T I C S — See "When to Use the Dell Diagnostics" on page 51. No sound from headphones H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N into the headphone connector.

  • Page 68: Video And Display Problems, If The Display Is Blank

    O V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E M O U S E Shut down the computer. Disconnect the mouse. Turn on the computer.

  • Page 69: If The Display Is Difficult To Read, If Only Part Of The Display Is Readable

    Shut down your computer and connect an external monitor to the computer. Turn on the computer and the monitor and adjust the monitor brightness and contrast controls. If the external monitor works, the computer display or video controller may be defective. Contact Dell. See "FCC Notices (U.S. Only)" on page 101.

  • Page 70: Identifying Drivers, Reinstalling Drivers

    Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed. Many drivers, such as the keyboard driver, come with your Microsoft may need to install drivers if you: • Upgrade your operating system.

  • Page 71: Restoring Your Operating System, Using Microsoft Windows Xp System Restore

    • Dell PC Restore by Symantec restores your hard drive to the operating state it was in when you purchased the computer. Dell PC Restore permanently deletes all data on the hard drive and removes any applications installed after you received the computer.

  • Page 72

    Creating a Restore Point 1 Click the Start button and click Help and Support. 2 Click System Restore. 3 Follow the instructions on the screen. Restoring the Computer to an Earlier Operating State If problems occur after you install a device driver, use Device Driver Rollback (see page 70) to resolve the problem.

  • Page 73: Using Dell Pc Restore By Symantec

    Dell PC Restore is available only on computers purchased in certain regions. Use Dell PC Restore by Symantec only as the last method to restore your operating system. PC Restore restores your hard drive to the operating state it was in when you purchased the computer. Any programs or files added since you received your computer—including data files—are permanently deleted from the hard...

  • Page 74: Resolving Software And Hardware Incompatibilities

    6 When prompted, click Yes. The computer restarts. Because the computer is restored to its original operating state, the screens that appear, such as the End User License Agreement, are the same ones that appeared the first time the computer was turned on. 7 Click Next.

  • Page 75: Before You Begin, Recommended Tools, Turning Off Your Computer

    You have performed the steps in "Turning Off Your Computer" (see this page) and "Before Working Inside Your Computer" (see page 76). • You have read the safety information in your Dell™ Product Information Guide. • A component can be replaced—or if purchased separately—installed by performing the removal procedure in reverse order.

  • Page 76: Before Working Inside Your Computer

    NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself.

  • Page 77: Hard Drive

    Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. NOTE: If you are installing a hard drive from a source other than Dell, you need to install an operating system, drivers, and utilities on the new hard drive.

  • Page 78

    To replace the hard drive in the hard drive bay: 1 Follow the procedures in "Before You Begin" on page 75. 2 Turn the computer over, and remove the hard drive screws. screws (2) NOTICE: When the hard drive is not in the computer, store it in protective antistatic packaging. See "Protecting Against Electrostatic Discharge"...

  • Page 79: Returning A Hard Drive To Dell, Memory

    Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or comparable foam packaging. Otherwise, the hard drive may be damaged in transit. foam packaging Memory You can increase your computer memory by installing memory modules on the system board.

  • Page 80

    3 Turn the computer over, loosen the captive screws on the memory module cover, and then remove the memory module cover. NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory-module securing clips. 4 If you are replacing a memory module, remove the existing module: Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up.

  • Page 81

    NOTICE: If you need to install memory modules in two connectors, install a memory module in the connector labeled “DIMMA” before you install a module in the connector labeled “DIMMB.” Insert memory modules at a 45-degree angle to avoid damaging the connector. NOTE: If the memory module is not installed properly, the computer may not boot properly.

  • Page 82: Modem

    7 Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet. 8 Reinstall the hard drive. See "Hard Drive" on page 77. 9 Turn on the computer. As the computer boots, it detects the additional memory and automatically updates the system configuration information.

  • Page 83

    3 Remove the existing modem: Remove the screw securing the modem to the system board, and set it aside. Pull straight up on the attached pull-tab to lift the modem out of its connector on the system board, and disconnect the modem cable. screw modem cable pull-tab...

  • Page 84: Wireless Mini Pci Card

    Wireless Mini PCI Card If you ordered a Mini PCI card with your computer, the card is already installed. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 Follow the procedures in "Before You Begin" on page 75. 2 Remove the hinge cover.

  • Page 85

    5 Install the replacement Mini PCI card: Align the Mini PCI card with the connector at a 45-degree angle, and press the Mini PCI card into the connector until it clicks. NOTICE: To avoid damaging the Mini PCI card, never place cables under the card. Connect the antenna cables to the Mini PCI card.

  • Page 86: Coin-cell Battery

    Coin-Cell Battery CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). NOTICE: To avoid damaging the system board, you must remove the main battery before you begin working inside the computer.

  • Page 87: Display

    Display CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). NOTICE: To avoid damaging the system board, you must remove the main battery before you begin working inside the computer.

  • Page 88: Optical Drive

    When you replace the display, ensure that the display cable is lying flat in the display cable trough and securely tucked underneath the tabs. Also, ensure that the antenna cables are not twisted and that they are lying flat in the antenna cable clip. Optical Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the...

  • Page 89: Hinge Cover

    Hinge Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). NOTICE: To avoid damaging the system board, you must remove the main battery before you begin working inside the computer.

  • Page 90: Keyboard

    Keyboard CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). NOTICE: To avoid damaging the system board, you must remove the main battery before you begin working inside the computer.

  • Page 91

    NOTICE: To avoid scratching the palm rest when replacing the keyboard, hook the five tabs along the front edge of the keyboard into the palm rest, and then secure the keyboard in place. Internal Card With Bluetooth CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 92

    Adding and Replacing Parts...

  • Page 93: Specifications

    Appendix Specifications Processor Processor type L1 cache L2 cache External bus frequency System Information System chip set Data bus width DRAM bus width Processor address bus width Flash EPROM Graphics Bus PCI bus PC Card CardBus controller PC Card connector Cards supported PC Card connector size Data width (maximum)

  • Page 94

    Memory (continued) Memory type Minimum memory Maximum memory Ports and Connectors Audio IEEE 1394a Mini PCI Modem Network adapter S-video TV-out Video SDI/O Communications Modem: Type Controller Interface Network adapter Wireless Video Video type: Data bus Video controller Video memory LCD interface TV support Appendix...

  • Page 95

    Video (continued) Video type: Data bus Video controller Video memory LCD interface TV support Audio Audio type Audio controller Stereo conversion Interfaces: Internal External Speaker Internal speaker amplifier Volume controls Audio controller Display Type (active-matrix TFT) Dimensions: Height Width Diagonal Maximum resolutions: WXGA WSXGA+...

  • Page 96

    Display (continued) Refresh rate Operating angle Viewing angles: Horizontal Vertical Pixel pitch: WXGA WSXGA+ WUXGA Power consumption (panel with backlight) (typical) Controls Keyboard Number of keys Layout Touch Pad X/Y position resolution (graphics table mode) Size: Width Height Battery Type Dimensions: Depth Height...

  • Page 97

    Battery (continued) Weight Voltage Charge time (approximate) Computer off Operating time Life span (approximate) Temperature range: Operating Storage Coin-cell battery AC Adapter Input voltage Input current (maximum) Input frequency Output current Output power Rated output voltage Dimensions: Height Width Depth Weight (with cables) Temperature range: Operating...

  • Page 98

    Physical Height Width Depth Weight (with 6-cell battery): Configurable to less than Environmental Temperature range: Operating Storage Relative humidity (maximum): Operating Storage Maximum vibration (using a random-vibration spectrum that simulates user environment): Operating Storage Maximum shock (measured with hard drive in head-parked position and a 2-ms half-sine pulse): Operating Storage...

  • Page 99: Using The System Setup Program, Overview, Viewing The System Setup Screen, System Setup Screen

    Wireless control settings NOTICE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup settings. Certain changes might make your computer work incorrectly. Viewing the System Setup Screen 1 Turn on (or restart) your computer.

  • Page 100

    2 Connect the computer to an electrical outlet. 3 Turn on the computer. When the DELL logo appears, press <F2> immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.

  • Page 101: Dell Technical Support Policy (u.s. Only), Definition Of "dell-installed" Software And Peripherals

    Dell, as well as the verification of appropriate functionality of the computer and all Dell-installed hardware. In addition to this technician-assisted technical support, online technical support is available at support.dell.com.

  • Page 102: Fcc Identification Information

    FCC Identification Information The following information is provided on the device or devices covered in this document in compliance with FCC regulations: • Model number: PP12L • Company name: Dell Inc. One Dell Way Round Rock, Texas 78682 USA 512-338-4400 Appendix...

  • Page 103: Macrovision Product Notice, Contacting Dell

    In certain countries, technical support specific to Dell XPS portable computers is available at a separate telephone number listed for participating countries. If you do not see a telephone number listed that is specific for XPS portable computers, you may contact Dell through the technical support number listed and your call will be routed appropriately.

  • Page 104

    When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator. Country (City) International Access Code...

  • Page 105

    International Access Code: 00 E-mail for French-speaking Customers: support.euro.dell.com/be/fr/emaildell/ Country Code: 32 Technical Support for XPS portable computers only City Code: 2 Technical Support for all other Dell computers Technical Support Fax Customer Care Corporate Sales Switchboard Bermuda General Support...

  • Page 106

    Customer Technical Support (Penang, Malaysia) Country Code: 673 Customer Care (Penang, Malaysia) Transaction Sales (Penang, Malaysia) Canada (North York, Ontario) Online Order Status: www.dell.ca/ostatus International Access Code: 011 AutoTech (automated technical support) Customer Care (Home Sales/Small Business) Customer Care (med./large business, government) Technical Support (Home Sales/Small Business) Technical Support (med./large bus., government)

  • Page 107

    Country Code: 86 Technical Support E-mail: cn_support@dell.com City Code: 592 Customer Care E-mail: customer_cn@dell.com Technical Support Fax Technical Support (Dell™ Dimension™ and Inspiron) Technical Support (OptiPlex™, Latitude™, and Dell Precision™) Technical Support (servers and storage) Technical Support (projectors, PDAs, switches,...

  • Page 108

    Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/dk/da/emaildell/ Country Code: 45 Technical Support for XPS portable computers only Technical Support for all other Dell computers Customer Care (Relational) Home/Small Business Customer Care Switchboard (Relational) Switchboard Fax (Relational) Switchboard (Home/Small Business)

  • Page 109

    E-mail: support.euro.dell.com/fr/fr/emaildell/ Country Code: 33 Home and Small Business City Codes: (1) (4) Technical Support for XPS portable computers only Technical Support for all other Dell computers Customer Care Switchboard Switchboard (calls from outside of France) Sales Fax (calls from outside of France)

  • Page 110

    Hong Kong Website: support.ap.dell.com International Access Code: 001 Technical Support E-mail: apsupport@dell.com Country Code: 852 Technical Support (Dimension and Inspiron) Technical Support (OptiPlex, Latitude, and Dell Precision) Technical Support (PowerApp™, PowerEdge™, PowerConnect™, and PowerVault™) Customer Care Large Corporate Accounts Global Customer Programs...

  • Page 111

    E-mail: dell_direct_support@dell.com Country Code: 353 Technical Support for XPS portable computers only City Code: 1 Technical Support for all other Dell computers U.K. Technical Support (dial within U.K. only) Home User Customer Care Small Business Customer Care U.K. Customer Care (dial within U.K. only) Corporate Customer Care Corporate Customer Care (dial within U.K.

  • Page 112

    Technical Support (Dimension and Inspiron) Technical Support outside of Japan (Dimension and Inspiron) Technical Support (Dell Precision, OptiPlex, and Latitude) Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) Technical Support (PDAs, projectors, printers, routers) Technical Support outside of Japan (PDAs,...

  • Page 113

    Country Code: 853 Customer Service (Xiamen, China) Transaction Sales (Xiamen, China) Malaysia (Penang) Website: support.ap.dell.com International Access Code: 00 Technical Support (Dell Precision, OptiPlex, and Latitude) Country Code: 60 Technical Support (Dimension, Inspiron, and City Code: 4 Electronics and Accessories)

  • Page 114

    Netherlands (Amsterdam) Website: support.euro.dell.com International Access Code: 00 Technical Support for XPS portable computers only Country Code: 31 Technical Support for all other Dell computers City Code: 20 Technical Support Fax Home/Small Business Customer Care Relational Customer Care Home/Small Business Sales...

  • Page 115

    Norway (Lysaker) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/no/no/emaildell/ Country Code: 47 Technical Support for XPS portable computers only Technical Support for all other Dell products Relational Customer Care Home/Small Business Customer Care Switchboard Fax Switchboard Panama General Support...

  • Page 116

    St. Vincent and the Grenadines General Support Singapore (Singapore) Website: support.ap.dell.com International Access Code: 005 Technical Support (Dimension, Inspiron, and Electronics and Accessories) Country Code: 65 Technical Support (OptiPlex, Latitude, and Dell Precision) Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Customer Care Transaction Sales Corporate Sales Slovakia (Prague) Website: support.euro.dell.com...

  • Page 117

    Country (City) International Access Code Country Code City Code South Africa (Johannesburg) Website: support.euro.dell.com International Access Code: E-mail: dell_za_support@dell.com 09/091 Gold Queue Country Code: 27 Technical Support City Code: 11 Customer Care Sales Switchboard Southeast Asian and Pacific Customer Technical Support, Customer Service,...

  • Page 118

    International Access Code: 00 E-mail: support.euro.dell.com/se/sv/emaildell/ Country Code: 46 Technical Support for XPS portable computers only City Code: 8 Technical Support for all other Dell products Relational Customer Care Home/Small Business Customer Care Employee Purchase Program (EPP) Support Technical Support Fax...

  • Page 119

    Country (City) International Access Code Country Code City Code Thailand Website: support.ap.dell.com International Access Code: 001 Technical Support (OptiPlex, Latitude, and Dell Precision) Country Code: 66 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Customer Care Corporate Sales Transaction Sales Trinidad/Tobago...

  • Page 120

    Employee Purchase Program (EPP) Customers Dell Sales Dell Outlet Store (Dell refurbished computers) Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired U.S. Virgin Islands General Support Venezuela General Support...

  • Page 121: Index

    DVDs helpful tips, 32 how to, 31 Dell contacting, 101 support policy, 101 support site, 10 Dell Diagnostics, 51 Dell MediaDirect, 15, 33 Dell Premier Support website, 9-10 device status lights, 14 diagnostics Dell, 51 display description, 13-14 removing, 87...

  • Page 122

    9 floppy drive connecting to a USB connector, 18 hard drive description, 22 problems, 54 replacing, 77 returning to Dell, 79 hardware conflicts, 74 Hardware Troubleshooter, 74 Index Help and Support Center, 11 help file, 9 hinge cover removing, 89...

  • Page 123

    60 computer does not start up, 59 computer stops responding, 60 conditions indicated by power light, 63 conflicts, 74 Dell Diagnostics, 51 drives, 53 DVD drive, 53 error messages, 56 hard drive, 54 IEEE 1394, 58 keyboard, 58...

  • Page 124

    93 spyware, 56, 61 support contacting Dell, 101 policy, 101 S-video TV-out connector connecting a TV, 34 description, 20 System Restore, 71 system setup program commonly used options, 99 purpose, 99 screens, 99 viewing, 99 technical support policy, 101...

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