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Dell Dimension 2200 Manual

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Dell™ Dimension™ 2200
Technical Overview
Controls and Lights
Solving Problems
System Codes and Messages
Technical Specifications
System Setup Program
Adding and Replacing Parts
Documentation
Hints, Notices, and Cautions
HINT:
A HINT indicates important information that helps you make better use of your computer.
NOTICE:
A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION:
A CAUTION indicates a potential for property damage, personal injury, or death.
Abbreviations and Acronyms
For a complete list of abbreviations and acronyms, see the
Information in this document is subject to change without notice.
© 2002 Dell Computer Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and Dimension are trademarks of Dell Computer Corporation; Intel and Celeron are registered trademarks of Intel Corporation;
Microsoft and Windows are registered trademarks of Microsoft Corporation; Adobe is a trademark of Adobe Systems Incorporated, which may be registered in certain jurisdictions.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation
disclaims any proprietary interest in trademarks and trade names other than its own.
This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision
Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited
viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.
September 2002 Rev. A02
Tell Me How
help file.

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  • Page 1 Microsoft and Windows are registered trademarks of Microsoft Corporation; Adobe is a trademark of Adobe Systems Incorporated, which may be registered in certain jurisdictions. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own.

  • Page 2: Diagnostic Codes

    If the power light is off, check the power supply. If the problem persists, see "Contacting Dell" in the Owner's Manual for instructions on obtaining technical assistance. "Safety Instructions,"...

  • Page 3: Post Beep Codes

      IDE bus failure has occurred. Reseat the drive cables. If the problem persists, see "Contacting Dell" in the Owner's Manual for instructions on obtaining technical assistance.   USB port or a device Disconnect the device from the connector. If the problem persists, see "Contacting Dell" in the connected to it has failed Owner's Manual for instructions on obtaining technical assistance.
  • Page 4 An error is occurring on the timer on the system See "Contacting Dell" in the Owner's Manual for instructions on obtaining CH-2 Timer Error board. technical assistance. The system configuration information in the system Enter the system setup program and verify the system configuration; then...

  • Page 5: Printed Documentation

    5.  Click OK when the installation is complete. 6.  Right-click the following link to the file: Dell Dimension 2200 Tell Me How (.chm) (1.0 MB). 7.  Click Save Target As in Microsoft Internet Explorer or Save Link As in Netscape Navigator, and specify a location on your hard drive.

  • Page 6: Adding And Replacing Parts

    Be sure that nothing rests on your computer cables and that the cables are not located where they can be stepped on or tripped over. Do not spill food or liquids on your computer. If the computer gets wet, contact Dell.

  • Page 7: Shutting Down The Computer

    1.  Turn off your computer and all devices. 2.  Ground yourself by touching an unpainted metal surface at the back of the computer before touching anything inside your computer. While you work, periodically touch an unpainted metal surface on the computer to dissipate any static electricity that might harm internal components. 3.

  • Page 8: Looking Inside Your Computer

    3.  Disconnect the computer power cable from the wall outlet, and then press the power button to ground the system board. 4.  Open the cover: a.  Face the front of the computer. b.  Place your left hand on the left side of the computer. c.

  • Page 9: Front Panel

     Shut down the computer. 2.  Turn off any attached devices and disconnect them from their electrical outlets. NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack. 3.  Disconnect the computer power cable from the wall outlet, and then press the power button to ground the system board.  Remove the computer cover.
  • Page 10 5.  While facing the front of the computer, press in the front-panel release tab at the top of the computer.   6.  Swing the front panel away from the computer, disengage the two retaining hooks at the bottom of the front panel, and carefully pull it away from the computer.

  • Page 11: Upper 3.5-Inch Drive

    7.  Rotate the insert toward you, and remove it from the front panel. If you permanently remove a drive from the drive cage, replace the front-panel insert by inserting its two tabs into the slot in the front panel and rotating the insert forward until it snaps into place.
  • Page 12 NOTICE: Dell does not recommend routing cables over cards because the cables can restrict airflow, cause cooling problems, and interfere with removing and replacing the computer cover. If you must route cables over cards, be extremely cautious when removing and replacing the computer cover.
  • Page 13  Replace the front panel. 15.  Make sure that no cable connections were loosened during the procedure. Arrange cables so that they will not interfere with replacing the power supply and computer cover.  Rotate the power supply back into place.  Replace the computer cover.

  • Page 14: Inch Drive

    10.  Remove the rails from each side of the existing drive, and install them on each side of the new drive. 11.  Slide the drive assembly into the drive bay. 12.  Connect the power and interface cables to the back of the floppy drive.  Replace the front panel.

  • Page 15: Hard Drive

    NOTICE: To connect a network cable, first plug the cable in to the network wall jack and then plug it in to the computer. 18.  See the drive's documentation for instructions on installing any software required for drive operation. Hard Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in "Safety...

  • Page 16: Control Panel

    NOTICE: To connect a network cable, first plug the cable in to the network wall jack and then plug it in to the computer. 10.  See the drive's documentation for instructions on installing any software required for drive operation. Power Supply and Fan Assembly CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in "Safety...

  • Page 17: Adding Cards

    NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack. 3.  Disconnect the computer power cable from the wall outlet, and then press the power button to ground the system board.  Remove the computer cover.
  • Page 18 7.  Align the cutout on the bottom of the card with the crossbar in the system board connector. Gently rock the card into the connector until it is fully seated.   Make sure that the card is fully seated and that its bracket is within the card slot.  ...

  • Page 19: Removing Cards

    You can increase your computer memory by installing memory modules on the system board. For information on the type of memory supported by your computer, look under "Memory" in "Technical Specifications." HINT: Memory purchased from Dell is covered under your computer warranty.  Shut down the computer.

  • Page 20: Replacing The Battery

    8.  Align the notches on the bottom of the module with the crossbars in the connector. NOTICE: To avoid breaking the memory module, do not press near the middle of the module. 9.  Insert the module straight down into the connector, making sure that it fits into the vertical guides at each end of the connector. Press firmly on the ends of the module until it snaps into place.

  • Page 21: Replacing The Microprocessor

       Rotate the power supply back into place.  Replace the computer cover. NOTICE: To connect a network cable, first plug the cable in to the network wall jack and then plug it in to the computer. 11.  Plug your computer and devices into their electrical outlets, and turn them on. 12.
  • Page 22 NOTICE: Be careful not to bend any of the pins when you remove the microprocessor chip from its socket. Bending the pins can permanently damage the microprocessor chip. 10.  Remove the chip from the socket. Leave the release lever extended so that the socket is ready for the new microprocessor. NOTICE: Ground yourself by touching an unpainted metal surface on the back of the computer.

  • Page 23: Replacing The System Board

    c.  Press down on the top of the fan to snap the clip over the tab on the bottom edge of the microprocessor socket.  Connect the fan to the system board.  Rotate the power supply back into place.  Replace the computer cover.

  • Page 24: Replacing The Computer Cover

    13.  Carefully lift the system board out of the I/O gasket and remove the board from the computer. The I/O gasket is on the back of the computer where all of the input and output ports are located. 14.  Install the replacement board. When you install the replacement system board, angle the back of the board downward and carefully align the connectors on the back edge of the board with the cutouts in the I/O gasket.

  • Page 25: Solving Problems

    Check the Power Properties— See the Tell Me How help file or search for the keyword standby in the Help and Support Center (Help in Windows 2000). Start-Up Error Messages   Operating system not found— Call Dell for technical assistance. See "Contacting Dell" in the Dell™ Owner's Manual for the correct number to call.

  • Page 26: Video And Monitor Problems

    If another monitor is available, connect it to the computer. Check the back panel lights— If all four lights below the serial connector are not green, call Dell for technical assistance. See "Contacting Dell" in the Dell Owner's Manual for the correct number to call.

  • Page 27: Printer Problems

    "Resolving Software and Hardware Incompatibilities." Printer Problems HINT: If you need technical assistance for your printer, call the printer's manufacturer. Dell does not cover the printer's warranty. If you cannot print to a parallel port printer   Verify the printer cable connections—...

  • Page 28: Scanner Problems

    Scanner Problems HINT: If you need technical assistance for your scanner, call the scanner's manufacturer. Dell does not cover the scanner's warranty.   Check the power cable connection— Ensure that the scanner power cable is firmly connected to a working electrical power source and that the scanner is turned on.

  • Page 29: Keyboard Problems

    Windows XP 1.  Click the Start button, click Control Panel, and then click Printers and Other Hardware. 2.  Click Mouse. 3.  Try adjusting the settings. Windows 2000 1.  Click the Start button, point to Settings, and then click Control Panel. 2.

  • Page 30: Network Problems

    Adjust the Windows volume control— In Windows XP, click the speaker icon in the lower-right corner of your screen. In Windows 2000, double-click the speaker icon in the lower-right corner of your screen. Be sure that the volume is turned up and that the sound is not muted. Test the drive with another DVD—...

  • Page 31: General Program Problems

    General Program Problems A program crashes   See the software documentation— Many software manufacturers maintain websites with information that may help you to solve the problem. A program stops responding   End the program 1.  Simultaneously press <Ctrl><Shift><Esc>. 2.  Click Task Manager, click the Applications tab, and then select the program that is no longer responding. 3.

  • Page 32: E-Mail Problems

    Go to Dell | Support website for help with general usage, installation, and troubleshooting questions. E-mail Dell— Go to Dell | Support website and then click E-Mail Dell in the Communicate list. Send an e-mail message to Dell about your problem; you can expect to receive an e-mail message from Dell within hours.

  • Page 33: Resolving Software And Hardware Incompatibilities

    attempt to return your operating system to its previous operating state before the new device driver installation: 1.  Click the Start button, and then right-click My Computer. 2.  Click Properties. 3.  Click the Hardware tab, and then click Device Manager. 4.

  • Page 34: Using System Restore

    4.  Click the System Restore tab. 5.  Make sure that Turn off System Restore is unchecked. Before proceeding with any System Restore function, Dell recommends that you thoroughly read Microsoft's information about using System Restore. To access this information: 1.  Click the Start button, point to All Programs—> Accessories—> System Tools, and then click System Restore.

  • Page 35: Undoing The Last System Restore

    The Operating System CD provides options for reinstalling your Windows XP operating system. The options can potentially overwrite files installed by Dell and possibly affect programs installed on your hard drive. Therefore, Dell does not recommend that you reinstall your operating system unless instructed to do so by a Dell technical support representative.

  • Page 36: Reinstalling Windows 2000

    The Operating System CD provides options for reinstalling your Windows 2000 operating system. The options can potentially overwrite files installed by Dell and possibly affect programs installed on your hard drive. Therefore, Dell does not recommend that you reinstall your operating system unless instructed to do so by a Dell technical support representative.

  • Page 37: Technical Specifications

    Back to Contents Page Technical Specifications Dell™ Dimension™ 2200   Microprocessor   Video   System Information   Audio   Expansion Bus   Controls and Lights   Memory   Power   Drives   Physical   Ports and Connectors   Environmental   Microprocessor Microprocessor type Intel® Celeron® microprocessor that runs at 1.20, 1.30, or 1.40 GHz internally and 100 MHz externally NOTE: Microprocessor offerings vary by country.
  • Page 38 Mouse 6-pin mini-DIN connector or USB connector four USB-compliant connectors three miniature connectors for line-in, line-out, and Audio microphone Internally accessible: Primary EIDE channel 40-pin connector on PCI local bus Secondary EIDE channel 40-pin connector on PCI local bus Floppy drive 34-pin connector Present only on computers with integrated audio capabilities.
  • Page 39 Back to Contents Page      ...

  • Page 40: Viewing Settings

      Viewing Settings 1.  Turn on (or restart) your computer. 2.  When the blue DELL™ logo appears, press <F2> immediately.  If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again. System Setup Program Screens The system setup program screens display the current configuration information for your computer.
  • Page 41 Computer data – Two boxes below the title that display the system processor, L2 cache, service tag, and the version number of the system setup program. Options – A scrollable box listing options that define the configuration of your computer (including installed hardware, power conservation, and security features).

  • Page 42: Clearing Forgotten Passwords

    Video DAC Snoop Turns the video DAC Snoop off and on. The default is Off. The following table shows System Security option information.   Option Function Password Locks and unlocks the password option. The default is Unlocked. Status System Enables and disables the system password. The default is Disabled. Password Setup Password Enables and disables the setup password.

  • Page 43: Technical Overview

    Back to Contents Page Technical Overview Dell™ Dimension™ 2200   Internal View   System Board Connectors and Sockets   Power Supply   DC Power Connectors Internal View CAUTION: Before you begin any of the procedures in this section, read "Safety Instructions." NOTICE: Be careful when removing the computer cover to ensure that you do not inadvertently disconnect cables from the system board.

  • Page 44: Power Supply Dc Connector Pin Assignments

    Power Supply The 145-W power supply can operate from an AC power source of 115 VAC at 60 Hz or 230 VAC at 50 Hz. The power supply provides the DC operating voltages and currents listed in the following table.  ...

  • Page 45: Dc Power Connector P1

    DC Power Connector P1     Pin Number Signal name 18-AWG Wire +3.3 VDC Orange +3.3 VDC Orange Black +5 VDC Black +5 VDC Black Gray +5 VFP Purple +12 VDC Yellow Orange/brown +3.3 VDC –12 VDC Blue Black PS ON Green Black Black...
  • Page 46     Pin Number Signal Name 22-AWG Wire +5 VDC Black Black +12 VDC Yellow DC Power Connectors P4, P5, and P6     Pin Number Signal Name 18-AWG Wire +12 VDC Yellow Black Black +5 VDC Back to Contents Page  ...

  • Page 47: Controls And Lights

    Back to Contents Page Controls and Lights Dell™ Dimension™ 2200   Front View   Back View Front View   CD Activity Light The CD activity light is on when the computer reads data from the CD drive. CD Drive Eject Button Press this button to eject your CD from the CD drive.

  • Page 48: Back View

    5.  Uncheck the Enable digital CD audio for this CD-ROM device box. Back View   Power Connector Plug one end of your computer power cable into the power connector, and plug the other end into an electrical outlet. Diagnostic Lights These lights display codes that help you troubleshoot a problem with the computer.

  • Page 49: Serial Connector

    Serial Connector Connect a serial device, like a handheld device, to the serial connector. Voltage Selection Switch "Safety Instructions" for voltage setting information. Back to Contents Page      ...

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