2N Sentrio Cabin User Manual
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2N Sentrio Cabin User Manual

2N Sentrio Cabin User Manual

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Summary of Contents for 2N Sentrio Cabin

  • Page 1 2N Sentrio Cabin User Manual...

  • Page 2: Table Of Contents

    Front ............................10 Mechanical Installation ........................12 Installation Conditions ........................12 Make sure that the following 2N Sentrio Cabin installation conditions are met....... 12 Switch and Frame Installation ......................13 Main Unit Installation ........................16 Electric Installation ......................... 17 Power Supply ..........................
  • Page 3 How To End Rescue Mode ......................73 2N Elevator Center – Lift company ....................74 2N Elevator Center for Call Center – Call Center company ..............75 How To Display and Manage Alarm Calls ..................76 How to Text Communicate ......................76 How To Set Preset Messages and Their Language Mutations ............

  • Page 4: Symbols And Terms Used

    Symbols and Terms Used Symbols and Terms Used The following symbols and pictograms are used in the manual: DANGER Always abide by this information to prevent persons from injury. WARNING Always abide by this information to prevent damage to the device. CAUTION Important information for system functionality.

  • Page 5: Product Description

    1 2N LiftGate ensures 4-hour operation for 2 elevators with battery backup power, i.e. for 2 2N Sentrio Cabin devices, 2 2N Cabin Switch units and 2 external cameras (if an Axis – P9106-V external camera is used).

  • Page 6: Product Versions

    Product Description Product Versions Part No. 91378901US 2N Sentrio Cabin Main Unit – US version There must be just one main cabin unit in one installation. The main unit installation requires a frame. Part No. 91378901E 2N Sentrio Cabin Main Unit – EU version There must be just one main cabin unit in one installation.

  • Page 7: Accessories

    Part No. 91378993 2N Sentrio Frame – EZ/US/AU version, buttonless Buttonless main unit frame. Part No. 91378904 2N Sentrio Switch – US/EU version, for frame with 3 buttons Switch with pre-prepared cabling for frame interconnection, with 3 but- tons. Part No. 913789041 2N Sentrio Switch –...
  • Page 8 Part No. 1120102 Axis Part No. 02660-001 2N IP Phone D7A Part No. 1120105 Axis Part No. 02659-001 2N IP Phone D7A – USB camera Part No. 5024101E 2N LiftGate IoT gateway providing elevator data connectivity and battery backup. Part No. 502460E 2N LiftGate Cabin Switch Switch for the 2N LiftGate main unit.

  • Page 9: Package Completeness Check

    Screw for fitting the device in the holder Antenna FXS cable Power source Quick Start manual AA size NiMH battery, 1.2 V / min. 2000 mAh 2-pin terminal 3-pin terminal Frame Package Completeness Check The package of frames for 2N Sentrio Cabin includes:...

  • Page 10: Component Layout

    Product Description Part. No. 913789051, 913789052, 91378993 M3 flat-head open steel rivet nut for 0.5–2 mm plates, with the maximum head height of 0.8 stainless steel lens-head 3 x 12 mm screw for 0.5–2 mm plates (with TufLok surface or using a lock washer with the maximum head height of 2.4 mm).
  • Page 11 Product Description Rear External induction loop output RESET Button 10–15 V DC power supply input 2N Sentrio Switch input connector Ethernet...

  • Page 12: Mechanical Installation

    This subsection provides the 2N Sentrio Cabin installation and connection instructions. Installation Conditions Make sure that the following 2N Sentrio Cabin installation conditions are met. • There must be enough space for the device installation. • Make sure that the dowel holes have the required diameter. If the diameters are too large, the dowels may get loose! Use the mounting glue to secure the dowels if necessary.

  • Page 13: Switch And Frame Installation

    Mechanical Installation Switch and Frame Installation • 2N Sentrio Frame: Download the drilling template from 2N.com. • 2N Sentrio Switch: Download the drilling template from 2N.com.
  • Page 14 Mechanical Installation...
  • Page 15 Mechanical Installation Make the frame fitting holes and cut a central circular hole for the frame (2N Sentrio Frame) using the drilling template. The recommended diameter of the central hole is 106 mm and that of the rivet holes is 5.1 mm. Now make the switch (2N Sentrio Switch) fitting holes using the drilling template. The drilling template uses the 2 bottom frame fitting holes as reference points.

  • Page 16: Main Unit Installation

    Mechanical Installation Main Unit Installation First connect the main unit – switch interconnecting cable to the main unit (a). Then connect the power supply cable to the main unit (b, c). Slide the device into the frame so that it fits on the centering pins and use a hex key to fix it. Now the device is ready for basic operation.

  • Page 17: Electric Installation

    Electric Installation Power Supply The 2N Sentrio Cabin main unit can be fed using PoE 802.3af (PoE injector can be used) or an external adapter (10–15 V DC, the device is equipped with polarity reversal protection). The recommended power supply is interconnection with 2N LiftGate Cabin Switch via PoE 802.3af, which, thanks to 2N LiftGate, also provides data connectivity.

  • Page 18: Ethernet Cable Connector

    This device cannot be connected directly to telecom lines (or public wireless networks) of any telecom service providers (i.e. mobile providers, landline providers or Internet pro- viders). It is recommended that 2N LiftGate and 2N LiftGate Cabin Switch or a router, if necessary, are used for the product connection to the Internet.

  • Page 19: Main Unit Connectors

    Electric Installation Main Unit Connectors...

  • Page 20: Switch Connectors

    LAN Ethernet/PoE Switch Connectors 2N Sentrio Switch (Part No. 91378904), for 2N Sentrio Frame 3-button version, has connectors 1, 4–8 and 10–12 connected by factory default. 2N Sentrio Switch (Part No. 913789041), for 2N Sentrio Frame external button version, has connectors 1,...

  • Page 21: Connector Overview

    1 2N Sentrio Cabin Main Unit The switch is interconnected with the 2N Sentrio Cabin main unit with a 20 cm long eight-wire cable. The main unit feeds the switch using this cable. The main unit does not support more inputs, switch connectors 5–8 helps connect the inputs.
  • Page 22 When the connectors are connected, the CANCEL function is active, which allows for a delay of the ALARM1 button (from the 2N Sentrio Cabin main unit). If the elevator cabin door opens during the delay, the alarm call will be cancelled. The input is optional, need not be active.
  • Page 23 Electric Installation 9 Two 2N Voice Alarm Station Intercoms Pre-prepared inputs for connection of 2 2N Voice Alarm Station audio units installed above and below the cabin to the main unit. 10 Status Output – Relay1 Diagram of Status Output 10 and 11...

  • Page 24: Configuration Jumper Location

    Electric Installation 12 Configuration Jumper Location Jumper Location Jumper location defines the way of controlling in- puts 5–8. The inputs can be contact or voltage controlled, refer to the Table of Inputs 5–8 (p. 22). The jumpers must be mounted for contact con- trol.

  • Page 25: Brief Guidelines

    Device Configuration Interface Access 2N Sentrio Cabin is configured via the web configuration interface. You have to know the device IP address or the device domain name. Make sure that the device is connected to the local IP network and powered.

  • Page 26: Ip Address Retrieval Using 2N Network Scanner

    Brief Guidelines IP Address Retrieval Using 2N Network Scanner The application helps you find the IP addresses of all the 2N devices in the LAN. Download 2N Network Scanner from the 2N.com website. Make sure that Microsoft .NET Framework 2.0 is installed for successful app installation.

  • Page 27: Ip Address Retrieval Using Device Display

    Brief Guidelines It is recommended that a password is used that is difficult to break. It is not recommended that names, places or things, especially those closely related to the user, are used in the password. For increased password security, it is recommended that: •...

  • Page 28: Dhcp Switching

    DHCP server and the static IP address (DHCP OFF) has to be used. If DHCP OFF is set, the device static address is 192.168.1.100. Firmware Update We recommend that the firmware is also updated during the 2N Sentrio Cabin installation. Refer to 2N.com for the latest FW version.

  • Page 29: Restart Using Reset Button

    Basic Setting via Web Configuration Interface For the basic setting of 2N Sentrio Cabin, it is necessary to set the following parameters in the web configuration interface. Having changed or set the parameters, always press Save in the right-hand lower...
  • Page 30 Press Add user in the Directory section to add a user representing the phone contact to the Call Center to which 2N Sentrio Cabin is to be connected. For direct SIP calling enter the destination phone number in the format “sip:[user_id@]domain[:port]”.

  • Page 31: 2N Elevator Center Basic Configuration

    The Lift company can add devices, allow access of the Call Center company to selected devices in 2N Elevator Center. It is necessary to apply for access to the 2N Elevator Center cloud solution via the 2N business contact. Subsequently, the Company Admin account will be created for the company, which can create and manage accounts for the company.
  • Page 32 Brief Guidelines A box will be displayed for you to choose one Call Center company (you can choose multiple devices, but just 1 company). Press Assign devices for confirmation. Remove the added devices for the Call center company on the device card.

  • Page 33: Web Configuration Interface

    Web configuration interface Basic Orientation The start screen is displayed once you log into the 2N Sentrio Cabin web configuration interface. Use the button in the left-hand upper corner on each of the other web configuration interface pages to return to this screen anytime.

  • Page 34: Device Configuration Interface Access

    Device Configuration Interface Access 2N Sentrio Cabin is configured via the web configuration interface. You have to know the device IP address or the device domain name. Make sure that the device is connected to the local IP network and powered.

  • Page 35: State

    Web configuration interface It is recommended that a password is used that is difficult to break. It is not recommended that names, places or things, especially those closely related to the user, are used in the password. For increased password security, it is recommended that: •...

  • Page 36: Events

    Web configuration interface • called/calling user ID, • call date and time, • call duration and status (incoming, outgoing, missed, picked up elsewhere, doorbell button). The search box is used for fulltext search in the call name. The check box is used for selecting all records for bulk deletion.
  • Page 37 Web configuration interface Events Meaning ApiAccessRequested Generated whenever the request is sent to /api/accesspoint/grantac- cess with the "success" : true result. CallSessionStateChanged Event describing the call direction/state, address, session number and call sequence number. CallStateChanged Indicates the call direction (incoming, outgoing) and opponent / SIP account identification at a call state change (ringing, connected, termi- nated).

  • Page 38: Directory

    "“sip:\[user_id@\]domain\[:port\]”", e.g.: "“sip:200@192.168.22.15”" or "“sip:name@yourcompany”" for the so-called direct SIP calling. Enter “device:device_ID” for local calls and for calls to the 2N IP Mobile application. If you enter /1 or /2 behind the phone number SIP 1 or SIP 2 respectively shall be used for outgoing calls.

  • Page 39: Calling

    Confirmation Mode – define how the alarm call shall be received for the given number. Calling Calling is the basic function of 2N Sentrio Cabin – helps you establish connections with other IP network terminal devices. The device supports the extended SIP.

  • Page 40: Sip

    Web configuration interface 2N Sentrio Cabin allows two independent SIP accounts to be configured. Thus, the intercom can be registered under two phone numbers at the same time, with two different SIP exchanges, for example. Both the SIP accounts process incoming calls equivalently. Outgoing calls are primarily processed using account SIP1.
  • Page 41 Web configuration interface Advanced Settings SIP Transport Protocol – set the SIP communication protocol: UDP (default), TCP or TLS. Lowest Allowed TLS Version – set the lowest TLS version to be accepted for device connection. Enforce SIPS URI Scheme – SPS URI Scheme is enforced when the parameter is activated (sips is used in outgoing messages and incoming messages must contain sips).

  • Page 42: Audio Codecs

    Web configuration interface Do Not Play Incoming Early Media – disable playing of the incoming audio stream before the call sent by some PBXs or other devices is picked up (early media). A standard local ringtone is played instead. QoS DSCP Value – set the SIP packet priority in the network. The set value is sent in the TOS (Type of Service) field in the IP packet header.

  • Page 43: Test Alarm

    Web configuration interface Alarm Call Alarm Call Basic Settings Press Time for Activation – set the minimum press time in milliseconds for the ALARM1 button to initiate an alarm call. Delayed Call – set that the alarm call shall be delayed (the same sound message is played in the cabin during the delay as it is during call setup).

  • Page 44: Operational Call

    Web configuration interface Operational Call Destination The Destination block helps you select a user to which the connection will be directed during the operational call. Repetition Count – set the count of call cycles in case the call is not confirmed/picked up. The default cycle count is 3, the maximum value is 9.

  • Page 45: Video Parameters

    Web configuration interface Video Stream Enabled – enable offering video streaming while the connection with the RTSP server is being established. Local Stream URL – generate the stream local URL using Generate Local RTSP Stream URL • Video Codec – select the stream video codec. •...

  • Page 46: E-Mail

    Deliver in – set the time limit for delivering an e-mail to an inaccessible SMTP server. Automation 2N devices provide very flexible setting options according to various user requirements. There are situations when the usual range of settings (eg setting the behavior of switches or calls) is not enough, and for these...

  • Page 47: Http Api

    HTTP API HTTP API is an application interface designed for the control of selected device functions via HTTP. It enables the 2N devices to be integrated easily with third party products, such as home automation, security and monitoring systems, etc.

  • Page 48: User Sounds

    Account 1–5 The 2N device allows you to manage up to five user accounts dedicated to access to the HTTP API services. A user account includes the user name and password and a table of the user access rights to each of the HTTP API services.

  • Page 49: User Sounds

    DTMF during a call or via the display if this function is supported. It may contain digits only (16), 6 digits should be used at least. User Sounds 2N Sentrio Cabin signals variable operational statuses with a sequence of tones. If the standard signaling tones do not meet your requirements, you can modify them. Sound Mapping Sound Message Language –...

  • Page 50: Web Server

    (locally on your PC). Web Server 2N Sentrio Cabin can be configured using a common browser that approaches the web server integrated in the device. The HTTPS protocol is used for the browser - device communication.

  • Page 51: Weather

    Last Test Result – display the result of the last-performed test. Weather The Weather service displays the current weather information for the selected location on the 2N Sentrio Cabin home screen. Settings Show Weather – allow the device to display the current weather information.

  • Page 52: Display

    Web configuration interface Display The Display menu helps you set the display appearance and functionality parameters. Basic Settings Set the basic display parameters in this block. Language – set the language for the texts to be displayed. Choose one of the pre-defined languages. Language Selection –...

  • Page 53: External Camera

    System Network 2N Sentrio Cabin is connected to the LAN and has to be assigned a valid IP address or obtain the IP address from the LAN DCHP server. The Network section helps you configure the IP address and DHCP.

  • Page 54: Network Identification

    Web configuration interface Offered Modes – select the modes to be advertised in autonegotiation. Current Port State – current LAN port state: Half or Full Duplex – 10 Mbps or 100 Mbps. Network Identification Hostname – set the device LAN identification. Vendor Class Identifier –...

  • Page 55: Current Time

    Web configuration interface CAUTION It is recommended that the Use time from Internet function is enabled for a maximum accuracy and reliability. The device time error can be up to ±2 minutes per month under normal operation conditions. NOTE The device does not need the current date and time values for its basic function. . Current Time Use time from Internet –...

  • Page 56: Certificates

    MS Teams, refer to ???. Certificates Some 2N Sentrio Cabin LAN services use the secure TLS protocol for communication with the other LAN devices. This protocol prevents third parties from eavesdropping on or modifying call contents. TLS is based on one/two-sided authentication, which requires certificates and private keys.

  • Page 57: Auto Provisioning

    P-256) and secp384r1 (aka NIST P-384) curves only. Auto Provisioning My2N The My2N cloud platform is used for remote administration and configuration of the 2N IP devices and helps you remotely connect to the device web interface. My2N Enabled – enable connection to My2N.
  • Page 58 DHCP (Option 66/150) Address – check the server address retrieved via the DHCP Option 66 or 150. Path to File – set the path to the folder with the firmware files. Enter “/” to search the server root directory. The 2N devices search for the configuration files named “model-common.xml” or “model-macaddr.xml”, where:...

  • Page 59: Configuration Security

    Web configuration interface • model – represents the identifier dependent on the device: • 2N Access Unit – au • 2N Access Unit 2.0 – aug2 • 2N Access Unit M – aum • 2N Access Unit QR – auqr •...

  • Page 60: General Settings

    Web configuration interface General Settings Active Profile – select one of the pre-defined profiles (ACS), or choose a setting of your own and configure the ACS connection manually. Next Synchronization in – display the time period in which the device shall contact a remote ACS. Connection State –...

  • Page 61: Packet Capture

    Syslog 2N Sentrio Cabin allows you to send system messages to the Syslog server including relevant information on the device states and processes for recording and subsequent analysis and audit. It is unnecessary to configure this service for common operations.

  • Page 62: Usage Statistics

    The login password is saved in the configuration file. If the password is not encoded in the file or 2n is the default password, the valid configuration part will only be uploaded. This means that the configuration is uploaded, but the password remains the same, not assuming the value given in the file.
  • Page 63 Web configuration interface This information helps 2N TELEKOMUNIKACE a.s. improve the software quality, reliability and performance. You can participate in this voluntarily and cancel your statistic data deliveries any time.

  • Page 64: Used Ports

    Web configuration interface Used Ports Service Port Proto- Direc- On by Config- Settings tion default urable 802.1x – – In/Out × × – DHCP In/Out ✓ × – ✓ TCP/UD In/Out × – Echo (device dis- 8002 In/Out ✓ × –...
  • Page 65 Web configuration interface Service Port Proto- Direc- On by Config- Settings tion default urable Unitchannel 8011 In/Out ✓ × – ✓ Sitechannel (ICU 8004 In/Out × – protocol) ✓ 3478 × Auto Provi- CWMP Stun sioning (p.

  • Page 66: Device Control

    • using display – the display touch function is active by default 2N Sentrio Cabin is equipped with a touch display for intuitive control. Device Buttons It is recommended that 2N Sentrio Cabin is combined with the 2N Sentrio Frame 3-button version used for: • – EU/US alarm button Press the button for the predefined period of time to start emergency communication –...

  • Page 67: Home Screen

    Device Control Home Screen The Home screen helps you start alarm calls and EU version US version change the device language. Also, the Home screen shows the current time (set the format in the web configuration interface), temperature and location (if available). The Home screen allows you to display the back- EU version US version...

  • Page 68: Language Selection

    Device Control Language Selection Touch the device to open the language selection menu. The menu is also opened whenever an alarm call is initialized. Set the required languages for the device in Hardware > Display. Language defines the basic language of the device.

  • Page 69: Alarm Call

    Call Center is contacted and its operators can receive the alarm call. During the alarm call, a voice call between 2N Sentrio Cabin and the Call Center, external IP camera transmission (camera transmission from the Call Center to 2N Sentrio Cabin is also possible) and text communication intended primarily for the deaf people are initialized.
  • Page 70 Device Control • Alarm call initialization • Alarm call in progress • Text communication during alarm call • Home screen after alarm call end...
  • Page 71 • using Yes/No questions The el- evator user can answer as fol- lows: • using the buttons of 2N Sentrio Frame • using the external buttons of the elevator panel, which substitute the frame buttons • using the device display but-...

  • Page 72: Device User Settings

    Device Control Alarm call stages EU version US version to make more alarm calls within one Rescue mode. The time during which an alter- • – signaling of rescue native wording mode in progress The symbol of the status disappears after the message men- Rescue mode is ended tioning another...

  • Page 73: How To End Rescue Mode

    • by entering password – you can enter the password in the Secret menu: Hold your finger for approximately 5 seconds in the middle of the 2N Sentrio Cabin main unit screen on the upper edge. The Secret menu will open.

  • Page 74: 2N Elevator Center - Lift Company

    The Lift company can add devices, allow access of the Call Center company to selected devices in 2N Elevator Center. Refer to the 2N Elevator Center Basic Configuration (p. 31) subsection for the basic configuration. Beyond the scope of the basic configuration, Lift company can use the following sections of 2N Elevator Center: •...

  • Page 75: 2N Elevator Center For Call Center - Call Center Company

    2N Elevator Center for Call Center – Call Center company 2N Elevator Center for Call Center – Call Center company It displays the list of all the companies that have assigned a device to the Call Center company. The devices are assigned to nodes. The devices are displayed in Devices according to the selected node.

  • Page 76: How To Display And Manage Alarm Calls

    Complete the message text in the selected language mutations. The message length limit is 80 charac- ters. If you exceed the limit, the whole message will not be displayed on 2N Sentrio Cabin (see the red-marked letters in the black frame preview).
  • Page 77 2N Elevator Center for Call Center – Call Center company You can move the messages within the list and between the sections using and remove them using You can also back up the messages in the .csv format by clicking Download all messages .

  • Page 78: Maintenance - Cleaning

    Maintenance - Cleaning Maintenance - Cleaning 2N Sentrio Cabin contains no environmentally harmful components. Dispose of the device in accordance with the applicable legal regulations. If used frequently, the device surface gets dirty. Use a piece of soft cloth moistened with clean water to clean the device.

  • Page 79: Troubleshooting

    Troubleshooting Troubleshooting Refer to https://www.2n.com/faqs for the most frequently solved problems.

  • Page 80: Technical Parameters

    Technical Parameters Technical Parameters Supply type Consumption Polarity reversal Power Consump- protection tion in idle PoE, IEEE 802.3af (recommen- 12 W ✓ 2.9 W ded) ✓ 10–15 V DC adapter At relax: 4 W Call: 4.3 W User interface Controls capacitive touch panel Display 7'' with 1024 ×...
  • Page 81 Technical Parameters Audio stream Protocols Codecs G.729, G.722, L16/16kHz Video stream Protocols MJPEG, RTP, RTSP, HTTP Codecs H.264 Video Resolution 1280 x 720 px Frame rate up to 30 frames per s Interface 10/100BaseT, RJ-45; Cat5e or higher...
  • Page 82 Technical Parameters Mechanical Parameters Device dimensions (W x H x D) 193 × 157 × 50 mm Flush installation dimensions (above surface) 200.6 x 162.8 x 30 mm Weight Main unit 555 g Main unit with frame and 950 g buttons Main unit with frame without 830 g...

  • Page 83: General Instructions And Cautions

    Directives, Laws and Regulations 2N LiftGate meets the cybernetic security requirements of the IEC 62443-4-1 standard. In combination with 2N LiftGate (see the wiring diagram), 2N Sentrio Cabin represents a safe solution complying with the said legislation. 2N Sentrio Cabin conforms to the following directives and regulations:...

  • Page 84: Industry Canada

    General Instructions and Cautions 2N Sentrio Cabin meets the EN81-28 and EN81-70 (integrated button version) requirements. • 2012/19/EU on waste electrical and electronic equipment • 2014/30/EU for electromagnetic compatibility • 2014/33/EU on lifts and safety components for lifts • 2014/35/EU for electrical equipment designed for use within certain voltage limits •...
  • Page 85 2N Sentrio Cabin – User Manual © 2N Telekomunikace a. s., 2025 2N.com...

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