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Snom D862 Short User Manual
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Snom D862 Short User Manual

Snom D862 Short User Manual

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Connecting your business
D862
Short User Manual
V: 12/19/2024 - 1

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Summary of Contents for Snom D862

  • Page 1 Connecting your business D862 Short User Manual V: 12/19/2024 - 1...
  • Page 2 Footstand Ethernet cable: 1.5 m Documentation (2) Get t ing t o know t he D862 component s The hardware components of the D862 can be summarized as follows: Audio devices → 1 - 4 Display and indicators → 5 - 6 Hard keys →...
  • Page 3 (PoE), IEEE 802.3af, class 3, IEEE 802.3az EHS adapter: RJ12-6P6C socket Corded handset: RJ9-4P4C socket Headset: RJ9-4P4C socket Wireless interfaces −/− If PoE is not available Not included in delivery Optional Optional via software V: 12/19/2024 - 1 © 2024 Snom Technology GmbH 3/23...
  • Page 4 Ethernet connection line. Snom phones are plug-and-play. Once the phone is connected to your network, it will begin to initialize. If your local network or VoIP provider supports Snom's auto provisioning features , the phone will start up automatically without interruption.
  • Page 5 Short User Manual Getting to know the display and controls Display (see → Getting started → Getting to know the D862 components → 5) This display presents the following information: In idle mode: Inf o bar/st at us line Outgoing SIP identity (see →...
  • Page 6 Short User Manual Getting started → Getting to know the D862 components Call indicat or (see → → 6) The bright-red LED situated on the top right corner of the phone indicates incoming, ongoing, held, and missed calls. LED status indications: Blinking rapidly when a call is coming in.
  • Page 7 Field Voicemail Transfer Next page Conference Extension Received Call Parking Hold Status Missed Calls calls Automatic Server Redial Call Action URL Directory Definition Distribution Multicast Voicemail Multicast Intercom Zones Info identities V: 12/19/2024 - 1 © 2024 Snom Technology GmbH 7/23...
  • Page 8 Alphanumeric keypad (see → Getting started → Getting to know the D862 components → 9) 1 alphanumeric keypad consisting of 12 hard keys, located in the center of the lower device part. In edit ing mode: Press (1) for one second to change input mode (numerals >...
  • Page 9 Dedicat ed, cust omizable f unct ion keys (see → Getting started → Getting to know the D862 components → 11) 4 preprogrammed, variably programmable function keys have their factory settings printed on the key. Other functionalities can also be programmed onto them.
  • Page 10 Short User Manual Getting started → Navigat ion, conf irmat ion, and cancel keys (see → Getting to know the D862 components → 12) On idle screen: call features menu Accepting calls on speakerphone and in headset mode Confirming, saving actions & input, and returning to previous screen...
  • Page 11 Phone Manager. Enter the IP address into the browser's address bar on a computer in the same network as the phone. The page Snom Phone Manager opens. You will be prompted to select a language.
  • Page 12 Internet service provider or your network Apply administrator - normally the The page Your device is ready phone or ext ension number, opens. the password, and the regist rar (SIP domain). V: 12/19/2024 - 1 © 2024 Snom Technology GmbH 12/23...
  • Page 13 Manager) from a comput er wit h web browser. Not e: Snom phones can be operated in administrator or user mode. In administrator mode, all settings are accessible and can be modified; in user mode, a number of settings are not accessible. → Def ault set t ing:...
  • Page 14 (3) Terminat ing calls When using the handset: place the handset in the Press cradle or When using speakerphone or a headset: Cancel End call V: 12/19/2024 - 1 © 2024 Snom Technology GmbH 14/23...
  • Page 15 It can be resumed, terminated, or selected for conference setup. When a held call is on-screen, press to connect to it and put the currently connected call on hold. Hold Resume V: 12/19/2024 - 1 © 2024 Snom Technology GmbH 15/23...
  • Page 16 You can now: Put the conference on hold. Press to terminate Press the conference. Cancel End call Hold Hold Press The page Det ails opens. Press Details Hold Resume to restart the conference. V: 12/19/2024 - 1 © 2024 Snom Technology GmbH 16/23...
  • Page 17 This will also external participants (B, terminate the conference. Unmute 101) and (C, 102) → 1 active call (B, 101) to mute/unmute the continue talking. selected call (C, 102) during the conference. V: 12/19/2024 - 1 © 2024 Snom Technology GmbH 17/23...
  • Page 18 → You may briefly see screen message Call ended B 101 indicating that the transfer was completed. B (101) is in a call Transfer with C (102) now. V: 12/19/2024 - 1 © 2024 Snom Technology GmbH 18/23...
  • Page 19 → B (101) is in a call with C (102) now. → The remaining call on hold or the first of the remaining calls on Transfer hold will then appear on-screen (D, 103). V: 12/19/2024 - 1 © 2024 Snom Technology GmbH 19/23...
  • Page 20 3. Enter the number manually or to complete the deflection. select a number from the phone's → C (102) is ringing D (103) now. call lists. Press → Your active call (B, 101) reappears on-screen. Forward V: 12/19/2024 - 1 © 2024 Snom Technology GmbH 20/23...
  • Page 21 (left/right). On each list, the latest call is Navigation key at the top of the list. Scroll through the list using the navigation key (up/down). The icons indicate the type of call. V: 12/19/2024 - 1 © 2024 Snom Technology GmbH 21/23...
  • Page 22 Short User Manual Software update Manual updat e Go to Snom's Firmware Update Center and find the latest firmware version for your D862. 2. Please read the instructions and release notes before downloading the firmware. 3. Right -click the download link in the Firmware files table and copy t he link.
  • Page 23 Snom therefore disclaims all warranties and liability for the accurateness, completeness, and currentness of the information published, except in the case of intention or gross negligence on the part of Snom or where liability arises due to binding legal provisions.