FLIR FH Series Installation And User Manual

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Installation and

User Guide

FH-Series

Cameras

1.800.561.8187

427-0102-00-10 - Revision 150 - October 2024

This document does not contain any export-controlled inf ormation.

www.

.com

information@itm.com

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Summary of Contents for FLIR FH Series

Page 1 Installation and User Guide FH-Series Cameras 427-0102-00-10 - Revision 150 - October 2024 1.800.561.8187 information@itm.com This document does not contain any export-controlled inf ormation. www. .com...
Page 2 © 2024 Teledyne FLIR LLC All rights reserved worldwide. No parts of this manual, in whole or in part, may be copied, photocopied, translated, or transmitted to any electronic medium or machine readable form without the prior written permission of Teledyne FLIR LLC.
Page 3 April 2023 Advanced thermal sensor configuration; geotracking; pairing with supported FLIR Security PTZ cameras; camera web page media browser and recording settings; tampering alarm rule trigger November 2023 FH-Series R: Low Gain / High Temperature mode supports up to 380°C May 2024 Video analytics enhancements, including FLIR DNN and Fusion AI;...
Page 4 Product Registration and Warranty Information 427-0102-00-10 - Revision 150 - October 2024 1.800.561.8187 information@itm.com This document does not contain any export-controlled inf ormation. www. .com...
Page 5 Table of Contents 1. Camera Overview ......................1 Accessing Product Information from the Teledyne FLIR Website ........2 Camera Dimensions ....................4 Camera Specifications ....................5 2. Installation ........................11 Supplied Components ....................12 Site Preparation ......................12 Mount the PTU and the Camera - FH-Series R PTZ ............14 Mount the Camera - FH-Series ID and non-PTZ FH-Series R ..........
Page 6 Table of Contents 3.14 PTZ Page - FH-Series R PTZ ..................68 4. Configuration ........................70 Network Page ......................71 4.1.1 Settings ....................... 71 4.1.2 SNMP ......................72 Date & Time Page ..................... 73 Users Page ....................... 74 Alarm Page ....................... 75 4.4.1 Modifying or Defining Rule Triggers ..............
Page 7 (PTU). You can use the camera's web page to control and configure the PTU. · You can pair one or more FH-Series ID and non-PTZ FH-Series R cameras with a FLIR Security PTZ camera that supports geotracking. 1080p Visible...
Page 8 Camera Overview If help is needed during the installation process, contact the local Teledyne FLIR service representative. All installers and integrators are encouraged to take advantage of the training offered by Teledyne For safety, and to achieve the highest levels of performance from the camera system, always follow the warnings and cautions in this manual when handling and operating the camera.
Page 9 Camera Overview FH-Series ID Product Details Page 3. To see specifications and other resources, scroll down. 4. Open the camera’s support page. Click Go to Product Support. FH-Series ID Product Support Page 5. Select the relevant tab. For example, to download the DNA tool, open the Downloads tab. 6.
Page 10 Camera Overview Camera Dimensions With the sunshield attached, the camera dimensions are: FH-Series R PTZ PTU's dimensions (L x W x H): 227mm*246mm*347mm (8.94in*9.68in*13.66in). For further information, see the PTU manual. 427-0102-00-10 - Revision 150 - October 2024 1.800.561.8187 information@itm.com This document does not contain any export-controlled inf ormation.
Page 11 Camera Overview Camera Specifications FH-Series ID and non-PTZ FH-Series R FH-3xx models: 336x256 Sensor Resolution FH-6xx models: 640x512 Detector Type Long-life, uncooled VOx microbolometer Pixel Pitch 17 µm Frame Rate 30 Hz; <9Hz available Model Focal Length FH-369 69° × 56° 9 mm F1.4 FH-324...
Page 12 Camera Overview Measured at 25°C ambient temperature. Inaccuracy can be greater at extreme temperatures. Object Temperature High Gain Mode: 0°C to 160°C (32°F to 320°F) Range Low Gain Mode: 0°C to 380°C (32°F to 716°F) Video Type IP or analog H.264 / H.265 / MJPEG IP Video Compression Four independent streams;...
Page 13 Camera Overview Storage Temperature -55°C to 85°C Range Corrosion MIL-STD 810G, 1000hr salt spray Humidity 0-95% relative humidity Shock IEC 60068-2-27 Vibration IEC 60068-2-64 Vandalism IK10 (except windows) Surge Immunity on AC EN 50130-4 Power Lines Surge Immunity on EN 50130-4 Signal Lines Surge / Lightning TVS 6000V lightning protection, surge protection,...
Page 14 Camera Overview FH-Series R PTZ Sensor Resolution FH-6xx models: 640x512 Detector Type Long-life, uncooled VOx microbolometer Pixel Pitch 17 µm Frame Rate 30 Hz; <9Hz available Model Focal Length Thermal Sensor FH-669 R PTZ 69° × 56° 9 mm F1.4 &...
Page 15 Camera Overview Operating Temperature -35°C to 65°C (-31°F to 149°F) IP Rating (Dust & IP66 Water Ingress) Weight 18.1kg (41.4 lbs) Video Type IP or analog IP Video Compression H.264 / H.265 / MJPEG Four independent streams; two visible and two thermal Primary Stream Thermal: VGA (640x512) Visible: 1080p (1920x1080);...
Page 16 Camera Overview Vandalism FH R PTZ Camera only: IK10 (except windows) Surge Immunity on AC FH R PTZ Camera only: EN 50130-4 Power Lines Surge Immunity on FH R PTZ Camera only: EN 50130-4 Signal Lines Surge / Lightning FH R PTZ Camera only: TVS 6000V lightning protection, Protection surge protection, voltage transient protection PTU Unit: Power: 2000V (line to ground 2000V, line to...
Page 17 Supplying Power to the Camera · Additional Connections To install the camera, Teledyne FLIR recommends connecting the camera on a bench or in a lab and configuring it for networking before mounting and aiming it: Connect the Camera Configure for Networking...
Page 18 Installation Supplied Components Teledyne FLIR ships the cameras with watertight cable glands and seal plugs attached to the rear cable ingress holes. FH-Series ID and non-PTZ FH-Series R camera kit includes: · a T10 Torx wrench · two 10-pin connectors for I/O terminal blocks ·...
Page 19 (14 ft). The mount must support up to 30 lbs (15 kg). For the full list of mounting and other accessories available for the camera from Teledyne FLIR, see the FLIR Security Edge Devices Accessory Guide. If you are powering the camera with PoE 70W class 8 or 24V AC / DC, verify that the operating temperature is -40°C to 70°C (-40°F to 158°F) with cold start at -40°C (-40°F), 0-95% relative humidity.
Page 20 Installation Warning Before drilling into surfaces for camera mounting, verify that electrical or other utility service lines are not present. Serious injury or death may result from failure to heed this warning. For FH-Series R PTZ: FH-Series R PTZ cameras are designed to be mounted on medium-duty PTU, at an installation height of at least 4.3 m (14 ft).
Page 21 Installation Mount the Camera - FH-Series ID and non-PTZ FH-Series R Teledyne FLIR offers the following accessories for mounting an FH-Series ID camera or a non-PTZ FH- Series R camera and an external illuminator: Large pole Small pole Mount Wall...
Page 22 • • *Teledyne FLIR recommends using PoE 70W class 8 or 24V AC / DC. Other power sources limit low- temperature operation: **FH-Series R PTZ supports 24V DC ± 10%. In order to avoid overheating, make sure the power supply is capped correctly.
Page 23 Installation For FH-Series ID and non-PTZ FH-Series R: Cold start • • • • De-icing • • De-fogging • • • Fog prevention • • • • Important for FH-Series ID and non-PTZ FH-Series R: Using PoE to power the camera requires four-pair power. The Ethernet cable from the PoE switch or injector must support four-pair power.
Page 24 FLIR Security Edge Devices Accessory Guide. Connect the Camera Teledyne FLIR recommends connecting the camera on a bench or in a lab and configuring it for networking before mounting and aiming it. The camera's interfaces and connections are inside the camera body. A microSD card slot and reset / default button are located on a panel on the side of the camera.
Page 25 Recording Page. · You can also configure local recording or other storage on the edge (SoE) using FLIR UVMS, an approved third-party VMS, or another ONVIF-compliant client. To open the camera's top cover: 1. Through slots in the sunshield, use the Torx wrench supplied with the camera to loosen and remove the two screws that secure the camera's top cover that are closest to the hinges.
Page 26 Installation With the Sunshield Removed 2. Open the camera cover to expose the inside of the camera body and its connections. Camera Connections Connection Description 10-pin terminal block x 2 To the appropriate pins on the appropriate connector, connect wires from an external power supply;...
Page 27 Range Infra-Red illuminator models VAR2-i6-1, VAR2-i6- 24V AC / DC 7.2A 2, VAR2-i8-1, VAR2-i8-2, and VAR2-i16-1. For information about which Raytec illuminator each FH- Series model supports, see the FLIR Security Edge ILLUMINATION Devices Accessory Guide. POWER OUT 2 FH-Series R PTZ: supports the 10-pin terminal block connections and 24V AC the 24V AC power input connection;...
Page 28 Installation 10-Pin Terminal Blocks To use the camera's external IR illumination feature to turn illuminators on and off, connect them to ALARM OUT 2. Note The camera features zero downtime (ZDT) power switching: · If the camera is connected to PoE and to a 24V AC / DC power supply, the camera draws power from the 24V power supply.
Page 29 VMS automatically assigns the camera an IP address. · If the camera is managed by FLIR Latitude VMS or is on a network with static IP addressing, you can manually specify the camera’s IP address using the DNA tool or the camera's web page.
Page 30 Installation If the admin user password has been changed, you need to authenticate the camera. In the DNA Discover List, right-click the camera and select Login. In the DNA - Login window, type the password for the admin user. If you do not know the admin user password, contact the person who configured the camera's users and passwords.
Page 31 Caution Carefully following these instructions makes sure water does not enter the camera and ensures its long- term reliability. Teledyne FLIR is not responsible for damage to the camera due to not adhering to these instructions. Cables enter the camera body through liquid-tight 3/4" NPT compression glands, each with a seal insert.
Page 32 Installation · Allow enough space for cable egress through the gland. The typical cable bend radius is 50-75 mm (2-3 in). Observe the cable manufacturers' recommendations regarding bend radius. · According to the information in Connect the Camera, terminate the cables and then connect them.
Page 33 Installation 2.10 Aim the Camera - FH-Series ID and non-PTZ FH-Series R FH-Series ID and non-PTZ FH-Series R cameras are themselves stationary and do not provide physical aiming adjustment. For information about how to adjust mounting hardware to aim the camera, refer to the instructions for the mounting hardware.
Page 34 FH-Series ID / non-PTZ FH-Series R Pairing one or more FH-Series ID or non-PTZ FH-Series R camera: Default admin user / any user cameras with a FLIR Security PTZ camera that supports assigned the admin or expert role geotracking—see the...
Page 35 To log in to the camera's web page: 1. Do one of the following: In the FLIR Discovery Network Assistant (DNA) tool, double-click the camera in the Discover List. The DNA tool does not require a license to use and is a free download from Teledyne FLIR.
Page 36 Operation View Settings Home Page - FH-Series R - Users Assigned the Admin or Expert Role Visible Video - Default Settings System Settings Users assigned the admin or expert role can click System Settings to configure the camera. For more information, see Configuration.
Page 37 Saved settings—The settings you save as you operate and configure the camera. When the camera reboots, it restores these settings. Changes made to any page since saving changes are lost. Whenever possible, Teledyne FLIR recommends testing new settings before saving them because saving changes overwrites the previously saved settings.
Page 38 Operation If you try to navigate away from the page before saving changes, a confirmation message appears. To leave the page, discard changes, and restore previously saved settings, click Yes. To close the confirmation message and remain on the page — without discarding the changes or saving them —...
Page 39 With the MJPEG codec, you can set the Quality between 0-100. Setting a higher value can increase the video stream's bandwidth requirements. Teledyne FLIR recommends setting a value no higher than 80. If you experience video issues when using MJPEG and high-resolution video, try adjusting the Quality and the resolution settings.
Page 40 On the camera web page, the live video is not an actual video stream. Changes to stream settings might not affect the live video. Before saving changes, Teledyne FLIR recommends checking them using a FLIR UVMS, client program, or third-party ONVIF system.
Page 41 Operation Visible Page You can adjust the following visible video settings: · · Brightness Saturation · · Contrast (Max Gain) Sharpness · FH-Series R PTZ: Focus You can choose Manual or Auto focus. Manual can be used if the camera is not focused correctly, or if you want to focus on a different object in the field of view.
Page 42 (chroma) noise. 2D NR and 3D NR settings reduce luminance noise: dots of varying brightness levels (black, white, and gray). Teledyne FLIR recommends against completely eliminating luminance noise, because it can result in unnatural images. Teledyne FLIR also recommends configuring the Color Noise Reduction setting before configuring the 2D Noise Reduction and 3D Noise Reduction settings.
Page 43 Operation o Color Noise Reduction—Controls the noise appearing as red, green and blue dots between light and dark areas. Four settings are available: Off, Low, Mid, High. High maximizes the blending of the color noise with the image, effectively removing the dots, while Low minimizes the blending. o 2D Noise Reduction—Analyzes each individual frame pixel by pixel to eliminate environmental noise.
Page 44 Minimum Shutter Speed—Specify the slowest shutter speed based on the amount of light in the scene, speed of moving objects, and noise. If Auto Shutter Exposure the scene includes fast-moving objects, Teledyne FLIR recommends Mode Settings specifying a minimum shutter speed faster than 1/25 or 1/30 seconds.
Page 45 Be aware that, when conditions change, you might need to adjust the parameters again. Teledyne FLIR recommends knowing how to restore the factory default settings (see Firmware &...
Page 46 Operation AGC ROI By default, Show AGC ROI is selected. The AGC ROI (region of interest) overlay appears in the live video on the camera web page. In video streams, the overlay does not appear. By default, the ROI is full screen; the AGC algorithm considers the entire image.
Page 47 PTZ). If no radiometric items have been configured, the camera remains in High Gain / Low Temperature mode. Teledyne FLIR recommends Auto Gain Mode. o Low—Camera remains in Low Gain / High Temperature (up to 380°C) Mode. Because it allocates 256 shades over a wider temperature range than in High Gain / Low Temperature Mode, the image can appear to be washed out compared to High Gain Mode.
Page 48 Filter Control value according to scene content. · Spatial Control Mode—Automatic (default) or Manual. For all users and applications, Teledyne FLIR recommends Automatic, also known as Dynamic DDE. Teledyne FLIR strongly recommends not using Manual.
Page 49 The camera’s onboard VA operates on the video signals from the thermal and visible imagers. When isotherm is enabled and the camera is using an isotherm-specific color palette for the thermal video, VA is unable to function. Therefore, when enabling isotherm, Teledyne FLIR recommends disabling analytics on the thermal video.
Page 50 Operation external infrared illumination. You can specify the visible camera's Night Mode setting and adjust the night- to-day and day-to-night thresholds on the Visible Page. You can set the external infrared illumination to Off. Doing so does not affect the visible camera's Night Mode setting.
Page 51 FH-Series ID and non-PTZ FH-Series R The camera's advanced onboard VA: · Incorporates 3D optimized AI model that combines DNN and advanced motion detection to offer FLIR Fusion AI intrusion detection video analytics. · Classifies detected objects as human or vehicle. Vehicle detection applies to cars, vans, small trucks and vehicles up to the size of 15m.
Page 52 Operation Intrusion Video Type Instructions Detection Setting To choose Fusion AI: 1. Go to Advanced Settings. 2. Under Fuse DNN Area, Thermal and choose Yes. Fusion AI Visual To choose DNN AI for the Thermal video: 1. Under the Thermal tab, click on an area or tripwire region.
Page 53 Operation Configure the VA: 2. On the Georeference Page, specify the camera's installation height, tilt angle, and roll angle. 3. Enable the a. Click on Overly Settings. The overlay menu VA overlay. opens. b. Under Overlay Enable, choose Yes. 4. Enable VA. Under Enable, choose Yes.
Page 54 Width / Height b. Slide the scale to choose the correct value. (Fusion AI and DNN AI o Use the Teledyne FLIR recommended only). minimum width and height of 0.3 meters to filter out small animals, such as birds, cats, or rabbits.
Page 55 Operation Configure the VA: Animal filter setting (Object size) FH-Series non-PTZ models Width (meters) Height (meters) Bird, Rabbit, Small Cat (Default setting) Large Birds (Stock, Swan), Hare, Dog, Wild Cat, Fox, Wolf Large animals 10. Specify the a. In Advanced Settings, go to Stopped Track Maximum Filter.
Page 56 Operation Click on Overlay Settings. You can enable or disable the 15. Enable and configure the VA tracking following: overlay. Setting Description Comments Globally enable or disable the VA Enable one or more Enable overlay. individual video streams. Show intrusion regions, loitering Regions regions, and tripwires.
Page 57 Operation Verification of the calibration is important for distinguishing between human and non-human intrusions. Detection human boxes represent the typical height of a human. Verify at different distances (closest and farthest of area or FOV). To verify the calibration, click on the Display Target button. Checking Calibration - Visible Video 1.
Page 58 Operation · Apply to flat surface terrains with no tall grass or slopes. · Use Masking Level 2 or 3. · Do not apply Fusion AI to road facing scenes with dynamic activity, such as frequent vehicle traffic. Detection Distance for VA Configuration Maximum Higher Maximum DNN AI...
Page 59 Operation Tripwires and Regions Tab & Mode Live Visible Thermal Video Create / Modify Labels Create / Modify Labels Visible Visible Thermal Visible Thermal Thermal Visible Thermal Separate VA regions can be created for the visible and thermal videos, which allows you to define separate regions according to the time of day.
Page 60 Operation 6. To modify the settings for or to delete an existing region, click the region either in the region list or in the live video image. o To move or adjust the region points, tripwires, or an entire region, click on a point, line, or border, and drag.
Page 61 Operation To configure Tripwires: 1. Click on the newly created tripwire name. Options for Direction and Classification appear. 2. Choose bidirectional (default) or unidirectional (left or right). a. The direction selection arrows refer to the direction of movement over the tripwire as seen from the first tripwire point created.
Page 62 Operation When the VA overlay is enabled for the Video Analytics page live video, tripwires and VA regions are labeled according to: · Region type—T = tripwire, A = intrusion detection area, or L = loitering · Unique region ID number ·...
Page 63 Note: Georeference can be used for all cameras but functions for geotracking can only be used on FH- Series ID or non-PTZ FH-Series R cameras. Pairing an FH-Series ID or a non-PTZ FH-Series R camera with a FLIR Security PTZ camera that supports geotracking requires proper and accurate georeference configuration.
Page 64 Operation one or more FH-Series ID or non-PTZ FH-Series R cameras with a FLIR Security PTZ camera that supports geotracking, see the FLIR Security PTZ Pairing Configuration Guide. · Latitude, in degrees North or South · Longitude, in degrees East or West Retrieve the camera’s latitude and longitude coordinates by:...
Page 65 On the Geotracking View Settings page, you can enable (Arm), configure, and disable (Disarm) geotracking. You can pair one or more FH-Series ID or non-PTZ FH-Series R cameras with a FLIR Security PTZ camera that supports geotracking. When the cameras are paired, the PTZ camera engages the geotracks from the FH-Series ID or non-PTZ FH-Series R cameras.
Page 66 You can specify a geotracking alarm region as the trigger for a camera alarm. When the camera is paired with a FLIR Security PTZ camera that supports geotracking, you can specify that the PTZ camera only engages geotracking alarm tracks.
Page 67 Teledyne FLIR recommends training. The Infrared Training Center offers training (including online training) and certification in all aspects of thermography.
Page 68 Operation To configure the Radiometry page: 1. Enable the Under Enable, click Yes. camera's radiometry features 2. Select the unit of a. Under Units, click the temperature dropdown menu. b. Select Celsius, Kelvin, or Farenheit. 3. Decide whether a. Under Overlay Enable, choose to enable Overlay Yes or No.
Page 69 Operation When enabled, an overlay with temperature data from defined radiometric items appears in the live thermal video on the camera web page and in the thermal video streams. 4. Decide whether Under Display Extreme Pixels, to Display choose Yes or No. Extreme Pixels ·...
Page 70 Operation For each item, you can enable and disable temperature measurement and alarms, and specify the alarm condition and threshold. Users assigned the admin or expert role can create and configure alarm rules and actions triggered by these alarm conditions. For more information about creating and configuring alarms, Alarm Page.
Page 71 Operation the threshold value you entered. f. Specify Hysteresis Value (ºC), the number of degrees above or below the threshold, depending on which classification was chosen, that the temperature must reach before the alarm turns off. g. Specify Hysteresis Time (seconds), after conditions are met, this is the allotted time that passes before an alarm is...
Page 72 Operation 12. Configure a a. Click on the polygon or box polygon or box item number under item to trigger an Radiometric Items to configure alarm an alarm. A menu for the item appears. b. Under Enable, choose Yes. c. Under Alarm Enable, choose Yes.
Page 73 Operation 14. Decide whether Under Vehicle Detection Filter, to enable the choose Yes or No. Vehicle Detection Filter* (only for non-PTZ FH-Series R) After the VA detects and classifies an object as a vehicle, and that vehicle stays in the loitering region for the specified loitering time, a radiometric alarm is not triggered.
Page 74 Operation · Hysteresis—Specify the number of degrees above or below the Threshold within which the camera does not clear the alarm. For example, the Condition is set to Above, the Threshold is set to 30°C, and the hysteresis is set at 2°C. When the detected temperature rises above 30°C, the camera triggers an alarm until the detected temperature drops below 28°C.
Page 75 Operation Preset positions are relative to the camera's orientation, which is defined on the Georeference Page. If the camera's orientation changes and presets have been defined, redefine them with the new orientation setting. · Move the camera to a preset position, edit a preset name, or delete a preset: Under Preset Position, click Presets.
Page 76 Configuration Configuration Users assigned the admin or expert role can click System Settings on the View Settings Home Page access the following configuration pages: · · Settings Cyber Page · · Date & Time Page ONVIF Page · · Users Page Map Page ·...
Page 77 Configuration Network Page The Network page provides networking SNMP settings. If you do not know how to configure these settings, contact your network administrator. 4.1.1 Settings The DHCP (default) and Static buttons at the top of the page specify the IP addressing mode. If the IP addressing mode is set to DHCP but a DHCP server is not available on the network, the camera's IP address defaults to 192.168.0.250.
Page 78 Configuration o Name Server 2—A secondary domain name server that backs up the primary DNS. You can also specify the: · MTU—Maximum transmission unit, the largest amount of data that can be transferred in one physical frame on the network. For Ethernet, the MTU is 1500 bytes (the default setting). For PPPoE, the MTU is 1492.
Page 79 Configuration SNMP v3 SNMP v3 provides security features including: · Confidentiality—Packet encryption prevents snooping by unauthorized sources. · Message Integrity—Ensures that packets have not been tampered with in transit, including an optional packet replay protection mechanism. · Authentication—Verifies the message is from a valid source. After enabling SNMP v3, specify: ·...
Page 80 Configuration 2. Specify the time zone and whether it is currently daylight saving time. 3. Copy the local PC's time or specify the hour, minute, second, AM or PM, and date. Email notifications and other camera features require configuring the camera’s system time to be the current time.
Page 81 Configuration Add User Edit User To keep the existing password, leave the password fields empty. Delete User Alarm Page You can define camera alarms to be triggered by the following: · The camera's onboard VA (FH-Series ID and non-PTZ FH-Series R) ·...
Page 82 Configuration On FH-Series ID and non-PTZ FH-Series R cameras, the following default rules are defined and disabled: · 0. Video analytics trigger email—The camera's VA triggers a notification email. Set up and configure the messaging settings on the Messaging Page. ·...
Page 83 Configuration Local Triggers thermal sensor of the camera for one minute triggers this rule's action. a. On the Radiometry Page - FH-Series R and FH-Series R Radiometry This camera's PTZ, make sure at least one measurement item has been (FH-Series R radiometry triggers this defined.
Page 84 Configuration Remote Triggers item has been defined. camera or other device a. Select one or more radiometric items that trigger this triggers an alarm. rule's action. a. On the remote geotracking device, make sure detection is enabled and that at least one alarm area, tripwire, or other A remote geotracking Geotracking area has been defined.
Page 85 Configuration Action Type a. On the Page, make sure local I/O connectors have been properly configured. b. For each trigger defined for the alarm rule, select the local output pin that changes. Keep in mind that, when external illumination is installed and enabled, Illumination setting controls Out2.
Page 86 Configuration Audio In When audio is On, the following audio input settings appear: · Gain—You can adjust the audio input gain from 0-100 percent. The default is 90 percent. · Encoding—G.711. · Bit Rate—The camera supports an audio input bit rate of 64 kilobits per second (kbps).
Page 87 Configuration For each pin, the following information appears and you can configure: · I/O pin number · Type—Input or Output · State—the pin's current state: Open or Closed · Idle State—Normally Open or Normally Closed · Alarm Auto Ack—Yes or No ·...
Page 88 Configuration 4.7.1 Email Mail Server Configuration Specify the settings for the SMTP server in the appropriate fields. Settings include the SMTP server's IP address; port (the default port is 587); user name and password for the account on the mail server; whether the mail server requires authentication or TLS authentication;...
Page 89 Configuration You can specify the device name and ID that appears in the notifications, or click Default to use the default device values (the device name defined on the Firmware & Info Page and the device ID). Notification List To test the generic XML notification settings, click Send. Notes ·...
Page 90 Configuration Custom Fixed Generic Events Notification Specify the IP address and the TCP port for the remote listening server or application. If you do not know this information, contact your system administrator. Notification List To test the custom fixed generic events notification settings, click Send. Note If a failure message appears immediately after clicking Send, the specified TCP port could be incorrect or the server is not listening.
Page 91 Configuration Select the units of temperature that appear on the page: Celsius, Fahrenheit, or Kelvin. On FH-Series R and FH-Series R PTZ cameras, note that this setting is independent of the Units setting on the Radiometry Page - FH-Series R and FH-Series R PTZ.
Page 92 Configuration · Heaters—Status of the camera's heaters (On or Off) · Fans—Status of the camera's cooling fan (On or Off) Cyber Page For FH-Series ID FH-Series R and FH-Series R PTZ The Cyber page provides security configuration settings for: · ·...
Page 93 Configuration To upload a self-signed or third-party CA signed certificate for TLS/HTTPS or for 802.1X: 1. In the Certification area, click TLS/HTTPS and then select Upload Certificates, or click 802.1X. To Upload a Certificate for 802.1X To Upload a Certificate for TLS/HTTPS 2.
Page 94 If you do not know how to configure these settings, contact your network administrator. 4.9.4 Services You can enable or disable: · Digest authentication for the FLIR CGI control interface. · RTSP authentication. When disabled, accessing the camera's video streams does not require authentication. The default setting for both settings is On (enabled).
Page 95 Configuration If you do not know how to configure these settings, contact your network administrator. 4.9.5 IP Filter The camera's IP filter can deny or allow access according to specific IPv4 addresses that you define. By default, the IP filter is disabled (Off). To define specific IP addresses that can access the camera, click Allow.
Page 96 Configuration · filter the list by: o specific times o media type (Snapshot , Video , or All) o video source (Thermal, Visible, or All) When you select a single file, a preview of the file appears, except for video files encoded using H.265. Previews of video files do not appear at the full recorded frame rate.
Page 97 Configuration Note Index numbering starts with 0 (zero). In the ONVIF Device Manager, index numbering starts with 1 (one). 4.12 Map Page On the Map page, you can upload and calibrate a reference map image for georeference and geotracking. You can also: ·...
Page 98 Configuration Tips · When you take the screenshot, make sure that north is straight up in the map image and that the map is flat (2D). · Use a large, high-resolution screen or display in its native resolution with no zoom. You might get better results taking the screenshot with the map source in full screen (in Google Chrome, press F11).
Page 99 When using the Auto boresight feature, the images on the Boresight page are not live video images; they are snapshots. To monitor Auto boresight changes in real-time, view the live video streams on a FLIR UVMS, client program, or third-party ONVIF system.
Page 100 Configuration 3. Hover over a point in one of the images that you want in the field of view. Right-click, and then click Add Point. The calibration point appears in the image. 4. To move a point, hover over it, click it, and drag it.
Page 101 Configuration Important - FH-Series ID and non-PTZ FH-Series R For accurate VA, the VFOVs must be properly aligned. Teledyne FLIR recommends setting the vertical FOV of visible image slightly wider than the thermal image vertical FOV of thermal. To restore the camera's boresight settings to their factory defaults, click Factory Settings.
Page 102 Configuration Advanced Settings - (for FH-Series ID, FH-Series R, and FH-Series R PTZ) On each FH-Series model, the visible imager lens has a different optical zoom and default field of view. For information about the optical zoom and default field of view for each model, see Camera Specifications.
Page 103 Records live video snapshots according to settings configured on the Recording Video Snapshots Page, and, if supported, according to settings configured by using FLIR UVMS, an approved third-party VMS, or another ONVIF-compliant client. Send Status Sends an email with information about the camera's status, according to the...
Page 104 Configuration Predefined Actions Select whether the task disables (off) or enables (on) radiometry. Switch Radiometry (FH-Series R and FH-Series R PTZ) 6. Click Next. The task schedule settings appear. 7. From the drop-down list, select the first schedule for the task. Schedule Define the task interval in days, hours, minutes, and seconds.
Page 105 Configuration Note When you click Done, new tasks and changes to tasks immediately take effect. Unless you have made other changes on the Alarm page, clicking Save is not necessary. Enable or disable a task by clicking Enabled or Disabled. To delete a task, click the corresponding trash icon 4.15 Recording Page...
Page 106 Configuration You can also manually start and stop recording the selected source / stream. However, manual recording of an H.265 source is not supported. The current source and video stream settings appear to the right of the recording source settings. Example: Source 1 - Visible 1 is Currently Recording 4.16 SD Card Page...
Page 107 Configuration microSD Card Installed and Formatted The following information appears on the SD Card page: · Status o OK—a microSD card has been properly installed and formatted o Error o Formatting o Done o No SD Card · Capacity—The card’s overall capacity, in GB. ·...
Page 108 Configuration 4.17 Firmware & Info Page For FH-Series ID, FH-Series R, and FH-Series R PTZ On the Firmware & Info page, you can: · See the currently installed firmware version and other information about the camera · Specify a unique name for the camera ·...
Page 109 Configuration 3. On your computer or network, browse to and select the firmware file. Caution Only upgrade with firmware developed for FH-Series cameras. 4. Click Upgrade. · The camera uploads and installs the firmware, which takes a minute or two. After installing firmware, the camera requires a reboot.
Page 110 Configuration Set the logging detail up to four levels; higher log levels increase the size of the log file. Configuration Backup You can back up the camera's saved settings or upload a configuration backup file; for example, when you replace a camera. To upload a configuration backup file: 1.
Page 111 Maintenance and Troubleshooting Tips If help is needed during installation, operation, or configuration, contact the local Teledyne FLIR representative.Teledyne FLIR LLC offers a comprehensive selection of training courses to help get the best performance and value from the thermal imaging camera.
Page 112 First check to ensure the physical connections are intact and that the camera is powered on. By default, the camera broadcasts a discovery packet twice per second. Use the FLIR Discovery Network Assistant (DNA) tool or a packet sniffer utility such as Wireshark and confirm the packets are being received by the PC from the camera.
Page 113 If a fuse was used, be sure the fuse is not blown. If the camera still does not produce an image, contact the Teledyne FLIR dealer or reseller who provided the camera, or contact Teledyne FLIR directly.
Page 114 Maintenance and Troubleshooting Tips the sun. The longer the exposure, the longer the recovery time needed. Nonetheless, it does not permanently damage the imager. At the same time, in back-lit scenes, the thermal imager often provides a considerable advantage over a visible imager. Camera Pointing the Sun Visible Imager Thermal Imager...
Page 115 FH-Series ID and non-PTZ FH-Series R cameras can hand-off detection events to a supported PTZ camera using an ioi PTZ Tracker (trk-101-P). Hand-off requires using the PTZ Tracker's web page or FLIR UVMS to bind the FH-Series camera to the PTZ tracker. When the FH-Series camera detects an event, the camera communicates the object's location to the trk-101-P, which then controls and moves the PTZ camera to track and zoom in on the object.
Page 116 Appendix 5. On the Camera > Type & Model screen, make sure that the Camera Type selected is Pan/Tilt/Zoom (PTZ). 427-0102-00-10 - Revision 150 - October 2024 1.800.561.8187 information@itm.com This document does not contain any export-controlled inf ormation. www. .com...
Page 117 Appendix 6. Click Start PTZ Setup. The Detection and Tracking screen appears. 7. Select Detection from another camera with Automatic PTZ tracking. Click Next. The Calibration screen appears. 427-0102-00-10 - Revision 150 - October 2024 1.800.561.8187 information@itm.com This document does not contain any export-controlled inf ormation. www.
Page 118 Appendix 8. Follow the on-screen instructions. When the PTZ camera has been calibrated, click Next. The PTZ Synchronization screen appears. 9. On the PTZ Synchronization screen, perform Step 3: PTZ Synchronization with Fixed Cameras of Using the PTZ Camera Definition Wizard in the ioi HTML Edition Units User Guide. 10.
Page 119 Teledyne FLIR LLC Antennv ägen 6 PO Box 7376, SE-187 15 Täby Stockholm County , 187 66 Sweden Support: https://support.f lir.com/ Document: 427-0102-00-10 Rev ision: 150 Date: October 2024 1.800.561.8187 information@itm.com This document does not contain any export-controlled inf ormation.

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