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3D Systems ProJet MJP 5500X User Manual
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3D Systems ProJet MJP 5500X User Manual

3D Systems ProJet MJP 5500X User Manual

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8/11/22, 8:22 AM
User Guide
 
 
 
 
 
 
User Guide
Rev A 
Please refer back to
date User Guide
 
INTRODUCTION
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User Guide
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  • Page 1 8/11/22, 8:22 AM User Guide User Guide             User Guide Rev A  Please refer back to http://infocenter.3dsystems.com/projetmjp5500x/ for the most up-to- date User Guide   INTRODUCTION infocenter.3dsystems.com/projetmjp5500x/print/book/export/html/706 1/108...
  • Page 2 8/11/22, 8:22 AM User Guide The ProJet MJP 5500X 3D printer system is a Multi-Jet Printer (MJP) printer. The solid imaging 3D printer produces plastic prototype parts from 3D solid Computer-Aided Design (CAD) models and through the 3D printer system client software. The parts are generated in a rapid prototype (RP) environment.
  • Page 3 8/11/22, 8:22 AM User Guide IMPORTANT SAFETY INFORMATION Safety Symbols and De nitions UV RADIATION HAZARD: Invisible UV radiation is accessible in the vicinity of this sign or behind the panel. Radiation can cause eye injury or blindness, burn injury and/or re.
  • Page 4 Explain what to do in case of an emergency. Provide information about hazards of equipment and materials in the form of Global Health and Safety sheets. The Global Health and Safety sheets are provided with all materials supplied by 3D Systems.   General The 3D printer system is designed with built in safety features.
  • Page 5 3D printer system’s external panels. Panels should only be removed for service by trained and certi ed 3D Systems Technical Support personnel or your servicing reseller. To prevent electrical shock, the 3D printer system will not operate unless external panels are installed.
  • Page 6 3D Systems Technical Support Hot line. 3D Systems assumes no liability or responsibility for proper disposal of uncured part material. Proper disposal of uncured material is the sole responsibility of the user.
  • Page 7 8/11/22, 8:22 AM User Guide Caution:  Uncured 5500X VisiJet part material is a sensitizer. Skin or eye irritation could occur when exposed to the chemical composition of the material.  Any chemical may exert harmful effects if it contacts or enters the body.  VisiJet part material is a sensitizer and irritant. ...
  • Page 8 If leakage is observed, DO NOT open carton, contact 3D Systems Certi ed 3D Systems Service Provider. If no leakage is observed, store shipping carton until material is used.
  • Page 9 8/11/22, 8:22 AM User Guide In case of inhalation:  May cause respiratory irritation.  Move affected person to fresh air. If respiratory irritation occurs or if breathing becomes di cult, seek medical attention immediately. In case of skin contact: May cause irritation or sensitization by skin contact , including redness and/or swelling.
  • Page 10 8/11/22, 8:22 AM User Guide For assistance, contact 3D Systems Technical Support. Spilled VisiJet Material Spills of material are highly unlikely and should NOT occur in normal operation of the 3D printer system. The rst priority is to protect users from inadvertently touching material. Spills of support material can be cleaned without use of protective gear, and disposed of as o ce trash.
  • Page 11 8/11/22, 8:22 AM User Guide Open waste drawer. Remove the waste bag from the waste bag holder by lifting the waste bag straight up and out of the waste drawer. Seal bag and dispose according to your local regulatory guidelines. Replace new waste bag by reversing the previous process.
  • Page 12 8/11/22, 8:22 AM User Guide Do not load a damaged or leaking bottle. Dispose of them according to local regulations.     infocenter.3dsystems.com/projetmjp5500x/print/book/export/html/706 12/108...
  • Page 13 ProJet MJP 5500X PRINTER FEATURES Build Modes The ProJet MJP 5500X 3D Production System features ve build modes and improved print speed to deliver high delity prototypes for a variety of applications.  The build area in all modes is 517.78  x  380.75  x  294.39 mm,  (20.39  x  14.99  x  11.59 inches), (x,y,z).
  • Page 14 8/11/22, 8:22 AM User Guide The ProJet MJP 5500X provides the simultaneous use of two build materials along with a support material. The 3D printer system has a total of four material delivery modules, (MDM).  Each MDM holds two bottles of material.  This provides for a total of four bottles of support material and four bottles of part material.
  • Page 15 AT A GLANCE The ProJet MJP 5500X Printer The ProJet MJP 5500X is a multi-jet 3D printing system. The solid imaging 3D printer system produces plastic prototype parts from 3D solid Computer-Aided Design (CAD) models.  The primary components are the touchscreen, build chamber, material delivery modules (MDMs), and waste drawers. ...
  • Page 16 8/11/22, 8:22 AM User Guide   Material Delivery Modules (MDM) and Waste Drawers infocenter.3dsystems.com/projetmjp5500x/print/book/export/html/706 16/108...
  • Page 17   Build Chamber The gure below shows the ProJet MJP 5500X with the build chamber door open.  The user will access the build chamber to install a print platform before each build and to remove the completed parts at the completion of a build.  The build chamber door is equipped with an infocenter.3dsystems.com/projetmjp5500x/print/book/export/html/706...
  • Page 18 UV curing lamps     ProJet MJP 5500X Software Print3D software is a windows applications that allows you to control the ProJet MJP 5500X from your computer.  Print3D provides all of the same control and functionality that is provided at the touchscreen located on the 3D printer system itself.
  • Page 19 3DSPRINT is a software package that is used to manipulate the .STL les that are subsequently sent to the ProJet MJP 5500X as print jobs.  Print jobs cannot be submitted locally, (at the 3D printer system itself) and must be submitted through 3DSPRINT..
  • Page 20 8/11/22, 8:22 AM User Guide Throughout this document, the touchscreen control panel will be referred to as the “touchscreen”. The top portion of the touchscreen displays the name, the 3D printer system type, the current date and time. Depending on the tool selected, the midsection of the touchscreen will display various screens in relation to the selected tool.
  • Page 21 8/11/22, 8:22 AM User Guide Move Up  Select a print job and press this key to move the print job “up” one position in the print queue. Move Down  Select a print job and press this key to move the print job “down”...
  • Page 22 8/11/22, 8:22 AM User Guide To enter the name, press the data eld adjacent to Printer Name.  The keypad is displayed.  Enter the text needed and press the Enter key. To enter the IP Address, press the data eld adjacent to “IP Address”. The keypad is displayed.
  • Page 23 8/11/22, 8:22 AM User Guide   STATUS SCREEN Print Name: Name of the current print job. Print Mode: Current print job mode Print sender: Computer name of the client that sent the print job. Estimate: Print Time: Time estimate in hours, minutes, seconds or how long the job will take to print Print Start: Time stamp when the print started (below the print start, a sub line with show the...
  • Page 24 8/11/22, 8:22 AM User Guide   Settings Screen The settings screen allows you to select the 3D printer system you want to use, con gure the network settings for that 3D printer system, con gure the user interface that is presented and con gure the recipients and type of alerts that will be issued.
  • Page 25 8/11/22, 8:22 AM User Guide   Select Printer: The user can select from the list of 3D printer systems that are presented on the touchscreen.  After selecting a 3D printer system, press the button.  After communication with the selected 3D printer system is established, the 3D printer system name is displayed in the Current Printer eld.
  • Page 26 8/11/22, 8:22 AM User Guide   Network: This screen displays the network set up of the selected 3D printer system and also allows the settings to be changed.  The network settings for a 3D printer system should only be changed by the IT department. infocenter.3dsystems.com/projetmjp5500x/print/book/export/html/706 26/108...
  • Page 27 8/11/22, 8:22 AM User Guide   User Interface: Displays the font size, language and the color scheme of the touchscreen. infocenter.3dsystems.com/projetmjp5500x/print/book/export/html/706 27/108...
  • Page 28 8/11/22, 8:22 AM User Guide   Alerts:  press “Alerts” to display e-mail alerts, machine e-mail  and administrator e-mail.   E-mail Alert:  You can control e-mail alerts by sliding the “On” button to receive alerts or sliding to “Off” to stop alerts.  Machine E-mail: Provides the e-mail server set up of the 3D printer system that is currently being used.
  • Page 29 8/11/22, 8:22 AM User Guide   Print Screen Print Queue: When you press Prints on the Menu Bar, the touchscreen presents the Print Queue window.  All print jobs that have been submitted to the 3D printer system are listed.   This window displays all the build les by name and mode.
  • Page 30 8/11/22, 8:22 AM User Guide   Print Queue - Edit Mode: Press the Edit key to access the edit icons.   Select a print job and the edit keys allow you to delete, copy and change the order of the print jobs.  ...
  • Page 31 8/11/22, 8:22 AM User Guide         Print History: Press the History key and the touchscreen will show all print jobs that have been submitted to the 3D printer system. When selecting the arrow beside the print name, a window will open displaying print name, print mode, estimated/actual print time, estimated/actual part material use, estimated/actual support material use.
  • Page 32 8/11/22, 8:22 AM User Guide   Materials Screen The material screen represents the 3D printer system’s four Material Delivery Modules, (MDM) and provides information for each material bottle position within the MDM.  Touch the screen to select a particular bottle and Information for that bottle is displayed in the support material or part material message boxes.
  • Page 33 8/11/22, 8:22 AM User Guide   Tools Screen This screen will provide diagnostic information about the 3D printer system. infocenter.3dsystems.com/projetmjp5500x/print/book/export/html/706 33/108...
  • Page 34 8/11/22, 8:22 AM User Guide   Print Diagnostics: Allows you to select the build mode, test a print and perform a demo print. infocenter.3dsystems.com/projetmjp5500x/print/book/export/html/706 34/108...
  • Page 35 8/11/22, 8:22 AM User Guide   Printer Info: Provides information about the control software version, Print3D software version, 3D printer system type and its address. infocenter.3dsystems.com/projetmjp5500x/print/book/export/html/706 35/108...
  • Page 36 8/11/22, 8:22 AM User Guide   Printer Usage: Provides 3D printer system usage information in hours, minutes, and seconds.  Also indicates the amount of part and build material that have been used. infocenter.3dsystems.com/projetmjp5500x/print/book/export/html/706 36/108...
  • Page 37 8/11/22, 8:22 AM User Guide   Material Changeout Wizard: If a material swap is needed, the Material Changeover Wizard purges the old material out of the 3D printer system. infocenter.3dsystems.com/projetmjp5500x/print/book/export/html/706 37/108...
  • Page 38 8/11/22, 8:22 AM User Guide   Printer Shutdown: Click on the arrow key to shutdown the 3D printer system.  Click the arrow keys to reboot the 3D printer system or to restart the 3D printer system software. infocenter.3dsystems.com/projetmjp5500x/print/book/export/html/706 38/108...
  • Page 39 8/11/22, 8:22 AM User Guide       infocenter.3dsystems.com/projetmjp5500x/print/book/export/html/706 39/108...
  • Page 40 Completion of this process will familiarize you with all of the “basic” 3D printer system operations needed to build parts on the ProJet MJP 5500X and provides a functional “shakedown” for a new installation.  It is strongly recommenced that you complete this section before moving on to larger more sophisticated builds.
  • Page 41 8/11/22, 8:22 AM User Guide Material Delivery Modules (MDM) and Material Bottles The 3D printer system has a total of four material delivery modules (MDM).  Each MDM holds two bottles of material.  This provides for a total of four bottles of support material and four bottles of part material.
  • Page 42 8/11/22, 8:22 AM User Guide 3. Press and release the upper right material delivery module to open it.  Install two bottles of part material into the MDM.  Press on the top of the material bottle until you hear a click to make certain the bottles are fully seated.
  • Page 43 8/11/22, 8:22 AM User Guide Install Print Platform 1. Clean the platform (both front and back), using 91% isopropyl alcohol before installing the platform into the 3D printer system. 2. Open the chamber door. 3. The  view below shows the bottom of the print platform.  The recessed area on the bottom of the platform is placed toward the front of the 3D printer system.
  • Page 44 8/11/22, 8:22 AM User Guide 5. Slide the platform toward the rear of the 3D printer system until it is rmly pressed against the rear brackets.  Press down on the platform at the points indicated  to make certain the platform is “seated” onto the Z-carriage.  .
  • Page 45 8/11/22, 8:22 AM User Guide 3. Press Demo Print. 4. Select Upper Lower for a single material demo print. 5. Select Multi for a multi-material demo print . Select the mode for the Demo Print. For a single material demo print, the available modes are only.
  • Page 46 8/11/22, 8:22 AM User Guide 10. The 3D printer system starts the demo print job.   11. The demo print will take approximately three hours.   Remove Print Platform When the touchscreen shows DONE: <job_name>, you can remove the print platform. 1.
  • Page 47 8/11/22, 8:22 AM User Guide Remove Part from Print platform To remove your part from the print platform: Place the platform in a freezer for ten to fteen minutes. As the parts and platform cool, they contract at different rates and separate. Alternatively, the parts can be mechanically separated from the print platform by force using a tool with a stiff thin blade such as a putty knife.
  • Page 48 3D printer system to warm up from Standby or Conserve mode than it does from full shutdown/power off, (see table below). To increase or decrease wait time before the 3D printer system enters Standby mode or Conserve mode, contact 3D Systems Technical Support  ...
  • Page 49 8/11/22, 8:22 AM User Guide 3D printer system Shutdown and Power Off   NOTE: Before shutdown and power off, verify that there is no need to build parts again soon.   CAUTION: Switching off or disconnecting the 3D printer system power without performing the following shutdown procedure can damage the 3D printer system.
  • Page 50 8/11/22, 8:22 AM User Guide 3DSPRINT SOFTWARE 3DSPRINT™ is a client application that is offered for your printer.  Please review the "help" section that covers the entire application and will also help you to fully utilize the power of 3DSPRINT. If you are using this application for the rst time, please read the "Help" document thoroughly  to get a basic understanding about the application and its uses.
  • Page 51 8/11/22, 8:22 AM User Guide TOUCHPAD OPERATION Pause a Print job To pause an active print job, press the Pause key.    The message bar will display PAUSE ACKNOWLEDGED. The 3D printer system state indicator will change to yellow. infocenter.3dsystems.com/projetmjp5500x/print/book/export/html/706 51/108...
  • Page 52 8/11/22, 8:22 AM User Guide The message bar will continue to display PAUSE ACKNOWLEDGED until the 3D printer system has completed printing the current layer.   After the current layer is complete, the message bar will display PRINT PAUSED. The message bar will also display AUTO RESUME: 05:00, indicating that the 3D printer system will automatically resume printing in ve minutes. ...
  • Page 53 8/11/22, 8:22 AM User Guide   Abort a Print job 1. To abort an active print job, press the Abort key.   2. Press Yes to the message, ABORT JOB? Y/N. infocenter.3dsystems.com/projetmjp5500x/print/book/export/html/706 53/108...
  • Page 54 8/11/22, 8:22 AM User Guide 3. The Start key and the Abort key will “gray-out” and the message bar will display ABORT ACKNOWLEDGE.  4. The Start key will return to green and the Abort key will return to red.  The message bar will display FINISHING PRINT. ...
  • Page 55 8/11/22, 8:22 AM User Guide 5. The 3D printer system will continue multiple curing cycles so the user will not be exposed to uncured material when removing the print.  The 3D printer system will continue to display FINISHING PRINT during the curing cycles. .
  • Page 56 8/11/22, 8:22 AM User Guide 2. The Print Queue screen is displayed. 3. On the Print Queue screen, press Edit.  4. Select the print job you want to copy.  A check mark will appear beside the print job. infocenter.3dsystems.com/projetmjp5500x/print/book/export/html/706 56/108...
  • Page 57 8/11/22, 8:22 AM User Guide 5. Press the copy icon.  . Press to the displayed message,  Copy selected job? 7. The print job is placed at the end of the print queue with  -Copy as a designator. infocenter.3dsystems.com/projetmjp5500x/print/book/export/html/706 57/108...
  • Page 58 8/11/22, 8:22 AM User Guide If you need to position the copied print job to a different position in the print queue: . Press Edit. 9. Select the print job. 10. Use the arrow keys to move the print job to a different position in the print queue. infocenter.3dsystems.com/projetmjp5500x/print/book/export/html/706 58/108...
  • Page 59 8/11/22, 8:22 AM User Guide   Delete a Print Job 1. From the Status screen tool bar, press Prints. 2. The Print Queue screen is displayed. 3. On the Print Queue screen press Edit.  infocenter.3dsystems.com/projetmjp5500x/print/book/export/html/706 59/108...
  • Page 60 8/11/22, 8:22 AM User Guide 4. On the Print Queue screen press Edit.  5. Press the delete icon.  . Press to the displayed message,  Delete selected job? infocenter.3dsystems.com/projetmjp5500x/print/book/export/html/706 60/108...
  • Page 61 8/11/22, 8:22 AM User Guide 7. The print job is deleted from the print queue.   infocenter.3dsystems.com/projetmjp5500x/print/book/export/html/706 61/108...
  • Page 62 8/11/22, 8:22 AM User Guide MAINTENANCE Material Change (Material Changeout Wizard) Before Beginning this Procedure Check the Software Version.  The printer must be running software version 6.0.6494 or later.  Install new software if needed. Pre-Existing Service Issues.  If the printer has any pre-existing service issues, do not attempt to perform this procedure.
  • Page 63 8/11/22, 8:22 AM User Guide   Check the Message Bar on the user interface.  If the message displayed is STANDBY NOT PRINTING  or CONSERVE NOT PRINTING,  the printer will need time to warm up before beginning this procedure.  The amount of warm up time for each mode is: Standby  ...
  • Page 64 8/11/22, 8:22 AM User Guide If you see either of the adjacent messages (outlined in red), proceed as follows: 1. Press the Start key.  2. Cancel any prompts that appear. 3. Wait the time speci ed above for the printer to warm up. When the Message Bar displays READY TO PRINT, you may proceed to the next page to...
  • Page 65 8/11/22, 8:22 AM User Guide 3. On the touchscreen, select Tools -> Material Change Wizard. 4. Press the Start key  to start the material change process. 5. You will be prompted with the adjacent dialog box. infocenter.3dsystems.com/projetmjp5500x/print/book/export/html/706 65/108...
  • Page 66 8/11/22, 8:22 AM User Guide . Select to continue. Pressing will terminate the material change process. 7. The system will allow you to select the upper lower MDM.  For this example we will select the lower MDM. infocenter.3dsystems.com/projetmjp5500x/print/book/export/html/706 66/108...
  • Page 67 8/11/22, 8:22 AM User Guide . Open the lower MDM. 9. Remove both material cartridges from the lower MDM. 10. Close the lower MDM. 11. Select to continue. Pressing will terminate the material change process. infocenter.3dsystems.com/projetmjp5500x/print/book/export/html/706 67/108...
  • Page 68 8/11/22, 8:22 AM User Guide 12. Make certain the HMS waste bag is empty. 13. Select to continue. Pressing will terminate the material change process. 14. Make certain the platform is empty. infocenter.3dsystems.com/projetmjp5500x/print/book/export/html/706 68/108...
  • Page 69 8/11/22, 8:22 AM User Guide 15. Select to continue. Pressing will terminate the material change process. 1 . Make certain the waste reservoir bag (right waste bag), is empty. 17. Select to continue.  Pressing will terminate the material change process. infocenter.3dsystems.com/projetmjp5500x/print/book/export/html/706 69/108...
  • Page 70 8/11/22, 8:22 AM User Guide 1 . The printhead will move over the station. 19. The system will begin pumping the existing material out of the and the printhead.   20. This process of pumping out the existing material will take approximately 20 minutes. 21.
  • Page 71 8/11/22, 8:22 AM User Guide 22. When the adjacent dialog box is displayed,  open the lower MDM. 23. Use a lint free cloth to wipe out the MDM holders to remove any residual material. WARNING: THE MDM HOLDER AND MOLTEN MATERIAL WILL BE HOT; AVOID TOUCHING THE SIDES OF THE HOLDER DURING THE CLEANING PROCESS.
  • Page 72 8/11/22, 8:22 AM User Guide 24. Install two cartridges of MCO Cleaner 5500, into the lower MDM. 25. Close the lower MDM.   2 . The dialog box provides the option for an Extended ush or a Single ush.  The materials you are using determine the type of ush to perform.
  • Page 73 8/11/22, 8:22 AM User Guide 27. For example, if changing from CE-BK to CR-WT, the chart indicates that an Extended ush required. 2 . To continue, press for an Extended ush or press No for a Single ush. Extended ush will take approximately minutes.
  • Page 74 8/11/22, 8:22 AM User Guide 33. The system will display the adjacent status screen during the ushing process. This may take up to minutes, please wait. 35. The adjacent screen will indicate a pause (for cartridge removal) in the MCO Cleaner cycle.
  • Page 75 8/11/22, 8:22 AM User Guide 40. The system will pump the remaining cleaner out of the system and into the HMS waste bag.   41. This may take up to minutes, please wait. 42. The second screen will indicate the of the cleaner cycle.
  • Page 76 8/11/22, 8:22 AM User Guide 43. When you are prompted by this screen, open lower MDM. WARNING: THE MDM HOLDER AND MOLTEN MATERIAL WILL BE HOT; AVOID TOUCHING THE SIDES OF THE HOLDER DURING THE CLEANING PROCESS. WEAR PROTECTIVE HEAT RESISTANT GLOVES, PROTECTIVE SLEEVES AND GOGGLES. DISPOSE OF THE MATERIAL ACCORDING TO ALL LOCAL, STATE AND FEDERAL REGULATORY GUIDELINES.
  • Page 77 8/11/22, 8:22 AM User Guide 50. The adjacent screen is displayed when the process of lling the system with new material is complete. 51. Open and close the chamber door and press OK. infocenter.3dsystems.com/projetmjp5500x/print/book/export/html/706 77/108...
  • Page 78 8/11/22, 8:22 AM User Guide   Changing the Carbon Filter The carbon lter will need to be replaced every 90 days to ensure the 3D printer system will perform at it’s optimal level.  The part number for the carbon lter is 318587-00. WARNING: YOU MUST WEAR NITRILE GLOVES AND PROTECTIVE SLEEVES WHEN PERFORMING THIS PROCEDURE.
  • Page 79 8/11/22, 8:22 AM User Guide 5. Use a at bit screwdriver to loosen the screws on the bracket and remove bracket. Remove carbon lter. Install carbon lter. Install bracket to secure lter and tighten screws. 9. Replace the cover panel. Close the build chamber...
  • Page 80 Cleaning 3D printer system Surfaces NOTE: Do not remove any outer panels when cleaning the 3D printer system. Panels must only be removed by quali ed 3D Systems Technical Support Representatives. infocenter.3dsystems.com/projetmjp5500x/print/book/export/html/706 80/108...
  • Page 81 8/11/22, 8:22 AM User Guide   WARNING: You must wear nitrile gloves and protective sleeves when performing this procedure.   Remove dust from outer surfaces of the 3D printer system by wiping with a clean dry, lint-free cloth. Dust clean the outside surfaces only.
  • Page 82 8/11/22, 8:22 AM User Guide . Gently scrape material stuck onto interior surface waste drawer bin. Use a exible plastic scraper to avoid damaging the paint. Vacuum inside waste drawer to remove scraping. Wipe inside surfaces of waste drawer using a clean cloth.  ...
  • Page 83 8/11/22, 8:22 AM User Guide ERROR MESSAGES There are three primary types of error messages which could appear on the touchscreen of your 3D printer system. The primary types of error messages found will be Build, Material, and Status and Message Lines. Build Messages Use these messages to help you manage print jobs before, during, and after printing.
  • Page 84 8/11/22, 8:22 AM User Guide #X PART NONE The current number of modeling material bottle in the right material delivery system. The current number of support material bottle in the NONE SUPPORT left material delivery systems The maximum number of model material bottles in the Add model PART right material delivery system is four (4) bottles.
  • Page 85 TO CONTINUE The 3D printer system system. If the error message cannot recover from it occurs again, contact your Certi ed and must be switched 3D Systems Service Provider off. DONE REMOVE The 3D printer system Remove the platform BUILD completed building the current job.
  • Page 86 8/11/22, 8:22 AM User Guide HOMING The 3D printer system is NONE PRINTHEAD initializing the Z-axis prior to building.    NONE   HOMING X - Y The 3D printer system is NONE initializing the X-axis and Y-axis prior to building. INSTALL The 3D printer system Install a clean platform.
  • Page 87 8/11/22, 8:22 AM User Guide BUILDING The 3D printer system is Allow the print job to continue or currently building. press PAUSE ABORT to stop building. RAISING The 3D printer system is NONE PLATFORM raising the printhead so you can remove the platform.
  • Page 88 8/11/22, 8:22 AM User Guide WAITING FOR The 3D printer system is Submit a print job to the 3D printer online, but there is no system. print job in it’s queue. The 3D printer system is ready to build as soon as it receives a job.
  • Page 89 If problems occur with the 3D printer system, error messages appear on the touchscreen. Refer to the appropriate troubleshooting table for assistance. There may be times when an unrecoverable error message will appear and will require a call to your Certi ed 3D Systems Service Provider. ...
  • Page 90 If error message feed 1 (or cycle or the printhead sensors did occurs again, contact your 2) can’t ll not detect the required material Certi ed 3D Systems Service head level. Provider. THERMAL SHUTDOWN MESSAGE CAUSE...
  • Page 91 8/11/22, 8:22 AM User Guide Support 3D printer system is out of material The build will abort if it (or build) bottles, a bottle mis-fed, or the material needs to use the material identi cation system is faulty. questionable bottle to bottles not nish the build.
  • Page 92 8/11/22, 8:22 AM User Guide Support A material bottle was inserted into the The build will abort if it (or build) wrong feed slot needs to use the material questionable bottle to bottle nish the build. incorrect Follow discard type instructions posted to touchscreen.
  • Page 93 MESSAGE CAUSE ACTON RT_ERROR: Cycle power to the 3D printer system. If error message UV Lamp sensor occurs again, contact your Certi ed 3D Systems Power Too detected Service Provider. possible   CAUTION:  To prevent skin exposure to fault. uncured part material, do not handle parts in a build without wearing gloves and full protective sleeves if a UV lamp problem occurred during the build.
  • Page 94 8/11/22, 8:22 AM User Guide Power Outage If you are present during a power outage, or discover the main power OFF, complete the following steps: 1. Switch power on 3D printer system’s rear panel so it does not automatically start when power is restored.
  • Page 95 8/11/22, 8:22 AM User Guide FINISHING When the build is complete, refer to the ProJet MJP 5500X Post-Processing Guide for information on how to detach parts from print platform, remove support material from parts and clean parts. infocenter.3dsystems.com/projetmjp5500x/print/book/export/html/706 95/108...
  • Page 96 International: +1 803-326-3930 General ProJet® MJP 5500 service procedures must be performed only by a 3D Systems-certi ed service technician unless this guide explicitly states otherwise. If your 3D printer system needs service, contact 3D Systems Technical Support at the following numbers:...
  • Page 97 “Licensed User”) does not have the right to copy, reproduce, or translate this document in any way or to any media without the prior written consent of 3D Systems, Inc. No copies of the document may be sold or given to any person or other entity. ProJet, VisiJet, Geomagic, 3D Systems and the 3D Systems logo are registered trademarks of 3D Systems, Inc.
  • Page 98 Note: Changes or modi cations to this equipment not speci cally approved by 3D Systems may void the user’s authority to operate this equipment.
  • Page 99 Changes or modi cations to this equipment not approved by 3D Systems can void the authority of the user to operate this equipment.
  • Page 100 8/11/22, 8:22 AM User Guide Changes or modi cations to this equipment not approved by 3D Systems can void the authority of the user to operate this equipment. infocenter.3dsystems.com/projetmjp5500x/print/book/export/html/706 100/108...
  • Page 101 8/11/22, 8:22 AM User Guide   infocenter.3dsystems.com/projetmjp5500x/print/book/export/html/706 101/108...
  • Page 102 8/11/22, 8:22 AM User Guide GLOSSARY Build Material - is a paste-like acrylic compound that is an ultraviolet (UV) curable material. Print platform - this part is used by the 3D printer system to build parts. Support structures link the print to the print platform and must be removed from the 3D printer system once complete.
  • Page 103 8/11/22, 8:22 AM User Guide Y-Axis - is the orientation of the part from left to right on the print platform. Z-Axis - is the orientation of the part height on the print platform.   infocenter.3dsystems.com/projetmjp5500x/print/book/export/html/706 103/108...
  • Page 104 How does 3D Printing t into the design process? For a growing segment of designers using 3D CAD drawing, the ProJet MJP 5500X is quickly becoming an essential extension of overall CAD systems and a critical part of the...
  • Page 105 VisiJet material GHS documentation. Is post-processing required? Yes, upon removing the part from the ProJet MJP 5500X printer you will need to remove the support material from VisiJet parts. The parts nisher makes removing bulk support material from VisiJet parts e cient and easy. Forced air ow and precision temperature control deliver faster, shorter, and more predictable VisiJet part nishing times.
  • Page 106 The client software will tell you how many bottles of material are required to complete the build. How do I order parts for the 3D printer system? To order replacement parts you will need to contact 3D Systems’ Customer Support.   infocenter.3dsystems.com/projetmjp5500x/print/book/export/html/706...
  • Page 107 8/11/22, 8:22 AM User Guide EC DECLARATION OF CONFORMITY infocenter.3dsystems.com/projetmjp5500x/print/book/export/html/706 107/108...
  • Page 108 8/11/22, 8:22 AM User Guide infocenter.3dsystems.com/projetmjp5500x/print/book/export/html/706 108/108...