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Always read this manual first before attempting to install or use this fireplace. For your safety, always comply
Instructions contained in this manual to prevent personal injury or property damage.
ENGLISH
Instruction Manual
Signal 40/60/80
Important Safety Information
with all warnings and safety instructions.
Signal 40
Product
Information
by:
Signal 60
Product
Information
TM
Signal 80
Product
Information
November 2024
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Summary of Contents for European Home SUSTAINABLE HEARTH Signal 40
- Page 1 Instruction Manual Signal 40/60/80 Important Safety Information Always read this manual first before attempting to install or use this fireplace. For your safety, always comply with all warnings and safety instructions. Instructions contained in this manual to prevent personal injury or property damage. Signal 40 Signal 60 Signal 80...
- Page 3 TABLE OF CONTENTS Important Safety Information....................4 Pre-Installation Planning......................5 Cut Sheet............................7 General Information........................8 Installation...........................10 Electrical Information......................15 Finishing............................18 Operating Instructions......................20 Technical............................22 Maintenance..........................23 Replacement Parts........................26 Troubleshooting........................27 Warranty............................30 IMPORTANT: Ensure that the operating instructions for the unit are left with the customer. Signal Rev #11/30/24 Sustainable Hearth...
- Page 4 IMPORTANT SAFETY INFORMATION When using electric fireplaces, basic precautions should be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: • WARNING: If the fireplace is damaged, check immediately with your retailer before installation and operation. The heater must not be used if any part of it is damaged.
- Page 5 PRE-INSTALLATION PLANNING PRODUCT INSTALLATION RECORD Installer: Please complete this form. Customer: Please retain this information. Purchased From Date of Purchase Installed By Date of Installation Fireplace Serial Number General Instructions • Prior to plugging your fireplace into an electrical outlet, verify that the house circuit breakers for the outlet are on. •...
- Page 6 PRE-INSTALLATION PLANNING 8. The product should never be sealed into an opening with the use of silicones or adhesives as this can also alter the airflow and hinder any further servicing of the product. 9. For ventilation and normal function of the fireplace ensure a 1/2” [10mm] minimum gap exists between the back of the fireplace and the wall the fireplace is fixed to.
- Page 7 CUT SHEET SIGNAL 40/60/80 11/21/24 INCH [MILLIMETER] 39 1/2” 12” 40 1/2” 21” 4 3/4” 13 1/4” 4 1/4” 13 3/4” 4 3/8” Signal 40 [996] [305] [1027] [534] [120] [334] [107] [348] [110] 59 3/4” 12” 60 1/4” 21” 4 3/4”...
- Page 8 GENERAL INFORMATION Rating Plate Information Note: The rating plate must remain with the appliance at all times. It must not be removed. Signal Rev #11/30/24 Sustainable Hearth...
- Page 9 GENERAL INFORMATION WARNING • Risk of fire! The power cord must not be pinched against a sharp edge. Secure cord to avoid tripping or snagging to reduce the risk of fire, electric shock, or personal injury. Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or similar items.
- Page 10 INSTALLATION Installation - Option 1 - Single-Sided Single Sided Fireplace The fireplace comes standard as a single sided fireplace (see picture below). The conversion kit to change to a corner or 3-sided fireplace is attached to the fireplace. FRAMING Model 21 1/2”...
- Page 11 INSTALLATION Installation - Option 2 & 3 - Left or Right Corner Right or Left Corner Fireplace • Remove the 3 side trim pieces (top, vertical side and bottom). • Remove the blanking plate. • Reinstall the 3 trim pieces back into their original positions. Note: The side glass is already in place.
- Page 12 INSTALLATION Installation - Option 4 - Three-Sided 3-Sided Fireplace • Remove the 3 side trim pieces (top, vertical side and bottom) on both sides of the fireplace. • Remove the blanking plates on both sides of the fireplace. • Reinstall the 3 trim pieces back into their original position on both sides of the fireplace. Note: The side glass is already in place.
- Page 13 INSTALLATION Positioning Fireplace • Your new fireplace may be installed virtually anywhere in your home. Please follow instructions. • The positioning of the fireplace should ideally be fitted into/onto a flat wall of block/brick construction or an internal wooden frame plaster board wall. No mounting hardware are provided with your fireplace. Please seek advice from your retailer regarding mounting methods, based on your chosen installation position and your wall material.
- Page 14 INSTALLATION Signal Rev #11/30/24 Sustainable Hearth...
- Page 15 ELECTRICAL INFORMATION WARNING • Ensure the fireplace is fully assembled and the front glass with trim is installed before the fireplace is connected to main power Wiring Diagram Signal Rev #11/30/24 Sustainable Hearth...
- Page 16 ELECTRICAL INFORMATION WARNING • Turn off the fireplace completely and let cool before servicing. Only a qualified service person should service and repair this electric fireplace. 120V Hard Wire Connection Hard Wiring Connection If it is necessary to hard wire this fireplace, a qualified electrician must remove the cord connection, and wire the fireplace directly to the household wiring.
- Page 17 ELECTRICAL INFORMATION INCH [MILLIMETER] 39 1/2” 12” 40 1/2” 21” 4 3/4” 13 1/4” 4 1/4” 13 3/4” 4 3/8” Signal 40 WARNING [996] [305] [1027] [534] [120] [334] [107] [348] [110] 59 3/4” 12” 60 1/4” 21” 4 3/4” 13 1/4”...
- Page 18 FINISHING Media Installation Black Glass - 2 bags, 4 lbs each Logs - 2 boxes, 10 logs per box Twigs - 2 bags, 2 oz each Spread the Black Glass. Spread 1/2 of the Twigs. Add the Logs. Add the remaining Twigs. A.
- Page 19 FINISHING Front Glass Installation / Removal WARNING • Before the front trim or glass is removed or installed, turn off the appliance and wait until it is cool to the touch. • Trim can be heavy and fragile. Handle with care Magnet Tool Place the tool at the end of the cover and slowly lift up 1.
- Page 20 OPERATING INSTRUCTIONS Remote Control POWER BUTTON FLAME BRIGHTNESS Three Flame Brightness Settings: F1 - Smallest Flame F2 - Medium F3 - Brightest COLOR OF FLAME 1 - Red 2 - Yellow 3 - Blue 4 - Orange/Yellow 5 - Yellow/Blue 6 -Yellow/Orange/Blue TOP LIGHT L0 - Off...
- Page 21 OPERATING INSTRUCTIONS TIMER 30 - 30 minutes 1H - 1 hour 2H - 2 hours 3H - 3 hours 4H - 4 hours 5H - 5 hours 6H - 6 hours 7H - 7 hours 8H - 8 hours 00 is a timed shut down TEMPERATURE SETTING Sets desired temperature.
- Page 22 TECHNICAL Technical Parameters Information requirements for electric local space heaters. MODEL Signal 40 Signal 60 Signal 80 WEIGHT Pounds [Kilograms] [36.3] [43.5] [52.2] VOLTAGE 120V 120V 120V 750/1500W 750/1500W 750/1500W REMOTE BATTERY AAA (x2) AAA (x2) AAA (x2) Note: Weights are of the unit only, not including packaging. OPEN WINDOWS DEVICE FUNCTION To ensure minimum energy wastage, this fireplace will turn off the heaters when the door is opened Or the window is detected.
- Page 23 MAINTENANCE Remote Control Battery Replacement When the remote batteries are low they must be changed immediately. Install correct replacements and dispose of the old batteries carefully. Battery information 1. Slide open the battery cover on the back of the remote control. 2.
- Page 24 MAINTENANCE Cleaning Outlets • Ensure the fireplace is shut off. • Clean the air inlet grilles regularly with a soft cloth or the nozzle of a vacuum cleaner. • Dust build-up can inhibit efficient performance of the fan and cause the heating function to turn off. •...
- Page 25 MAINTENANCE Maintenance of Motors The motors used on the fan and flame effect are pre-lubricated for extended bearing life and require no further lubrication. However, periodic cleaning/ vacuum of the fan/heater unit is recommended Correct Disposal of this Product This marking indicates that this product should not be disposed with other household wastes throughout North America.
- Page 26 REPLACEMENT PARTS No. Part # Name Model SH-CP-FGA-SIG-40 Face glass Signal 40 SH-CP-CG-SIG-40 Curtain glass Signal 40 SH-CP-FGA-SIG-60 Face glass Signal 60 SH-CP-CG-SIG-60 Curtain glass Signal 60 SH-CP-FGA-SIG-80 Face glass Signal 80 SH-CP-CG-SIG-80 Curtain glass Signal 80 SH-CP-SG-SIG-UNI Side Glass - Universal Signal 40/60/80 SH-ES-SM-SIG-UNI Stepper Motor - Universal...
- Page 27 TROUBLESHOOTING Troubleshooting WARNING Turn off the appliance completely and let cool before servicing. Only a qualified service person should service and repair this electric appliance. Symptom Problem Solution Appliance will not House circuit breaker has Reset house circuit breaker. come on when tripped.
- Page 28 TROUBLESHOOTING Fire Sounds *Your fire will make some sounds during normal operation. There are four sources of sound: 1. Switch/thermostat - During operation they will make quiet clicking sounds and will occur when your heater fan and heating elements are switched on or off. 2.
- Page 29 TWO (2) YEARS from the date of original retail purchase. If a defect exists, European Home will, at its option, either (1) provide needed components using new or refurbished replacement parts or (2) exchange the product with one which is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product.
- Page 30 NOTES Signal Rev #11/30/24 Sustainable Hearth...
- Page 32 INSTRUCTIONS MUST BE KEPT AFTER INSTALLATION FOR FUTURE MAINTENANCE European Home 30 Log Bridge Road Building 300, Suite 303 Middleton, MA 01949 United States...
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