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MUTOH XPJ-1682SR-P Operation Manual
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MUTOH XPJ-1682SR-P Operation Manual

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XPJ-1682SR-P
Operation Manual
Operations and Maintenance Methods
• Unauthorized copying or duplication of the whole or part of the contents of this manual is prohibited.
• Every care has been taken in writing the contents of this manual, but please contact MUTOH or the dealer you purchased the
product from if you find any unclear, erroneous or otherwise unsatisfactory content in the manual.
• Please be aware that MUTOH will not be liable in any way for failures or accidents that result from handling or operating the
printer according to any procedures other than those set forth in this manual.
• Company names and product names that appear in this manual are registered trademarks of the respective companies.

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Summary of Contents for MUTOH XPJ-1682SR-P

  • Page 1 • Please be aware that MUTOH will not be liable in any way for failures or accidents that result from handling or operating the printer according to any procedures other than those set forth in this manual.
  • Page 2 For Users in Europe The CE marking is a mandatory European marking for certain product groups to indicate conformity with the essential health and safety requirements set out in European Directives. By affixing the CE marking, the manufacturer, his authorized representative, or the person placing the product on the market or putting it into service ensures that the item meets all the essential requirements of all applicable EU directives and that the applicable conformity assessment procedures have been applied.
  • Page 3 Launching/Displaying/Exiting MUTOH Status Monitor (MSM) ........
  • Page 4 Menu 1: Setup ............. . 68 Setup 1: User Type .
  • Page 5 Sleep Mode 2: Start ..................116 Menu 7: Initial Settings .
  • Page 6 Cleaning the color sensor................153 Inside cleaning .
  • Page 7 System configurations of this product ......... . 14 Launching/Displaying/Exiting MUTOH Status Monitor (MSM) ....15 Printing area .
  • Page 9 Introduction Introduction Main components of your printer Front side Internal LED lights Front cover The lights allows you to Open this cover when loading a roll Media feed lever inspect inside of the printer media or removing a media jam. Push the lever to lower the or your print during It is normally closed.
  • Page 10 Rear side Media feed lever Exhaust fan Ink slots Hold down or release the Remove exhaust from inside the printer. Insert an ink bag case into media. This lever is interlocked the slot. with the media feed lever on the front side. 8 76 54321 Media guide Front side...
  • Page 11 Front panel        Status Bar Indicates the printer status by LED light. • Working normally: Solid green • Error/Alert state: Solid red (error) or flash red (alert) Display Displays the printer status, setting menu, errors and so on. [Home] key: Access to or exit the menu.
  • Page 12 Use a network port that supports Gigabit Ethernet, and an Ethernet cable that supports Category 6 Gigabit Ethernet or later. Note • The OS support period of MUTOH software follows the Microsoft support lifecycle policies. • When using RIP software, please also see the system requirements of your RIP software.
  • Page 13 Use the cable tie to secure the Ethernet cable to the printer. Connect the Gigabit Ethernet cable to the computer. Use the front panel on the printer to assign the IP address, subnet mask and gateway. "Initial Settings 4: IP Address" P. 118 "Initial Settings 5: Subnet Mask"...
  • Page 14 (printer information uploaded through MSM can be viewed) <Print Support Software> To get the best out of this product, use the MUTOH Status Monitor (MSM). You can download the latest version of MSM from the MUTOH Club Server. (To use MPS, specify the output port of RIP software to MPS.)
  • Page 15 Launching from the Start Menu of Windows • Windows 11 / Windows 10 From the [Start] menu, click [All Programs] (or [All Apps]) - [MUTOH] - [MUTOH Status Monitor]. Displaying MSM Double click the MSM icon in the task tray.
  • Page 16 Displaying remote panel The remote panel allows you to view the printer status or remotely operate your printer. Click [Remote Panel]. • The remote panel opens. Exiting MSM Right click the MSM icon in the task tray, and click [Exit]. Note While using your printer, do not exit MSM.
  • Page 17 Important! • The default head height is set to “Low1”. In the “Low1” setting, media up to 0.3 mm thick can be loaded on the printer. Note Contact your local MUTOH dealer about roll media recommended for your printer. Introduction...
  • Page 18 Cautions on handling media Note the following points when handling the media. • Use the media under an appropriate environment. The appropriate temperature and humidity for printing are as follows. Recommended Printing Temperature 22 to 30 °C Environment Humidity 40 to 60%, No condensation Change rate Temperature: No more than 2 °C per 1 hour Humidity: No more than 5% per 1 hour...
  • Page 19 • MUTOH strongly recommends to use genuine ink. This printer is designed to bring out the best performance when using with the MUTOH genuine ink. Non-MUTOH ink may cause print defects or damage to the printer.
  • Page 20 Powering ON / OFF Powering ON / OFF Turning the power ON Close the front cover. Long press the Power button. • The Power LED (above the Power button) lights up. • The printer will start mechanical initialization. Note Once the Power LED lights up, release the Power button. Turning the power OFF Make sure printing is done.
  • Page 21 Loading a roll media Loading a roll media Important! Depending on the size of media, two or more people are required. Load a roll media into the printer Attach flanges to the media Items Required: • Roll media • Media flange: ×2 (If you are using 2-inch core roll media) Remove the 3-inch adapters from the media flange.
  • Page 22 Twist the handle clockwise to lock the flange. Important! Check that the flange is firmly locked. If not, the media can be removed from the flanges, affecting the print quality. Enable torque on media holders If you want to apply torque to the media holders, follow the steps below. Twist the knob bolt on the right side of the media holder anticlockwise to loosen.
  • Page 23 (When looking from the rear side of the printer) Use the screwdriver to loosen four screws securing the roller shaft guide plate to the right media holder. Slide up the roller shaft guide plate as far as it will go and tighten the screws.
  • Page 24 Place the media onto the media holder Twist the knob bolt on the right side of the media holder anticlockwise to loosen. Place the roll media onto the left media holder. Carefully and gently place it on the holder. • Place the flange between the roller shaft guide plate and the media holder as shown in the illustration. Important! Do not drop or apply excessive impact while placing the media.
  • Page 25 Place the roll media onto the right media holder. Carefully and gently place it on the holder. •Slide the right side of the media holder to place the right side of the flange onto the holder. •Place the flange between the roller shaft guide plate and the media holder as shown in the illustration. Important! Do not drop or apply excessive impact while placing the media.
  • Page 26 Load the media into the printer Check that the printer is powered on. From the front side of the printer, pull the media feed lever towards you as much as possible to release the pressure rollers. You can access to the media feed lever from the rear side of the printer. •...
  • Page 27 While one person holds the front edge of the media, the other person turns the flange to slightly rewind the media onto the roll to remove warp or skew. Note If you remove your hands from the front edge of the media while rewinding, the media can be removed from the media slot. Check that the right-hand edge of the media is located at the left side of the media guide line.
  • Page 28 After loading the media... From the front side of the printer, push the media feed lever to hold the media flat with pressure rollers. Note Using this lever, the holddown pressure can be changed between High and Normal. Normally push the lever until it clicks to apply normal pressure. "Changing holddown pressure using media feed lever"...
  • Page 29 Note The way to attach edge holders varies depending on type of roll media to be loaded. "Swapping left and right edge holders depending on the media type" P. 47 • Normally attach them as shown in the figure below so that the hole on the edge holder is located on the outside of the holder. This will hold down roll media lightly.
  • Page 30 Enter the side margin. At least 10 mm margin is required. Side Margin : • Use to enter the value. (5 - 25)      10 mm • Tap Enter) to confirm the setting. Note The side margin can be set between 5 mm and 25 mm. Close the front cover.
  • Page 31 Nozzle check and cleaning Nozzle check and cleaning Before you start daily printer operation, run a nozzle check. If nozzle clogging is found, perform cleaning. This printer offers the following 3 kinds of nozzle checks: • Nozzle Check: Print a nozzle check pattern selected from " Setup 20: Head Select"...
  • Page 32 Nozzle check Nozzle check F steps Load a roll media for Nozzle check. "Loading a roll media" P. 21 Enter) Nozzle Check F Start -> Enter • The printer will print the nozzle check pattern. Check the nozzle check print to see all nozzles are clear. •...
  • Page 33 Nozzle check steps Load a roll media for Nozzle check. "Loading a roll media" P. 21 (Home). • Use to choose the menu shown left. Menu 2 • Tap Test Print Test Print1 (Enter) • Tap       Nozzle Check Check the nozzle check print to see all nozzles are clear. •...
  • Page 34 Cleaning Cleaning steps to choose the cleaning mode. Clean Print Head? Enter) Short • The printer will start cleaning. Clean Print Head? Normal Clean Print Head? Long Run a nozzle check again. "Nozzle check" P. 32 • If the problem persists, repeat normal cleaning until all nozzles are clear. "Head cleaning"...
  • Page 35 Calibrating your printer Calibrating your printer Before printing an image on your printer for the first time, follow these steps to calibrate your printer to ensure accurate print quality. Head alignment You can print out the adjustment pattern in this menu to check the misalignment of the print head, and then adjust it. You can choose one of the following methods: The Standard option performs the head alignment for the print mode Adjust Head 1...
  • Page 36 Head alignment steps Turn the printer ON and load a roll media. "Loading a roll media" P. 21 Home) until the menu on the left appears. Menu 2 Test Print • Tap Enter). • Tap until the menu on the left appears. Test Print 6 •...
  • Page 37 Print quality calibration This menu calibrates the dot placement of bidirectional printing. Print the alignment pattern to see if dot placement is perfectly aligned. If misaligned, enter the alignment value to correct the accuracy of dot placement. You can choose one of the following methods: Perform the automatic adjustment using the embedded color sensor.
  • Page 38 Print quality calibration steps Turn the printer ON and load a roll media. "Loading a roll media" P. 21 Home) Menu 1 Setup Setup 1 User Type to choose the user type you want to use. User Type: Type 1 •...
  • Page 39 Note • In Standard print quality adjustment and Custom print quality adjustment, the names in the available patterns are different. For details, refer to the page below. "Adjust Print 1: Auto" P. 72 "Adjust Print 2: Standard" P. 72 "Adjust Print 3: Custom" P. 73 •...
  • Page 40 Media feed adjustment This adjustment must be performed when: • you use this product for the first time. • you use a new type of the media. • you have changed the holddown pressure on the pressure rollers. Other than above cases, move to "Nozzle check and cleaning"...
  • Page 41 Advanced settings Advanced setting Change your printer settings according to the type or condition of a roll media being loaded. • If you get a head strike and ink smears on the media "Printhead Height" P. 42 • To print on thin or soft media "Swapping left and right edge holders depending on the media type"...
  • Page 42 Printhead Height Normally choose the "Low1" or "Low2" head height option depending on the thickness of your media. The closer the gap between the media and the printhead, the better the consistency of the print quality. Important! Depending on the condition of a roll media or media cockling caused by the printer settings, you may get a head strike causing ink smears on the media.
  • Page 43 Important! • After you change the head height, make sure to perform the print quality calibration. • Do not open Front cover and change the head height during printing. Print quality cannot be guaranteed. • The type of cleaning wiper to be used varies by head height. When changing the head height, make sure to check the appropriate type of wiper for the selected head height and replace if needed.
  • Page 44 Changing the Head Height Open the front cover. Use the head height adjustment lever (orange) to change the head High height. Middle • High: The highest head height setting. • Middle: Use this option for media between 0.8 mm to 1.0 mm thick or when the head strikes occurs with Low2 setting.
  • Page 45 Replacing with an appropriate cleaning wiper for the head height Put the printer into the CR maintenance mode. "Putting the printer into the CR maintenance mode" P. 146 Open the front cover. Open the maintenance cover on the right side. Cover the platen with the paper you can get dirty.
  • Page 46 Close the maintenance cover. Close the front cover. (Enter). CR Maintenance -> Enter [10] (Home) to end the cleaning process. CR Maintenance Start -> Enter Advanced setting...
  • Page 47 Swapping left and right edge holders depending on the media type The way to attach edge holders varies depending on type of roll media to be loaded. To swap left and right edge holders, remove them from the platen, swap left and right, and attach them to the platen again. •...
  • Page 48 Important! If you swapped left and right edge holders, make sure to set the side margin correctly. "After loading the media..." P. 28 "Setup 3: Side Margin" P. 85 Changing holddown pressure using media feed lever If you want to change the holddown pressure applied across the entire width of media, use the media feed lever. Depending on the position of the lever, you can choose the pressure between Normal and High.
  • Page 49 Canceling or reducing pressure rollers individually When printing on thin media or media without stiffness, the media tends to cockle causing head strikes. By reducing pressure or disabling the pressure rollers individually, it helps to reduce the chance of head strike. Using the slide lock lever on the individual pressure roller, the holddown pressure can be changed between Normal, Low and Cancel.
  • Page 50 Push down the tab on the slider lock lever, then slide it to the front. • To reduce pressure, slide it to front until it clicks. • To cancel the pressure roller, fully slide it to the front until it clicks into place. Note First, try to reduce or cancel the rollers on both edges of the media.
  • Page 51 • To cancel the job, see the following section. "Canceling printing" P. 52 (Cancel) again to resume printing. Pausing Print Cancel Print -> Enter Important! MUTOH cannot guarantee the print quality when you resume the printing. Operating from Front panel...
  • Page 52 Canceling printing (Cancel) while printing. • The printer will pause printing. Note To resume printing, tap [Cancel] again. (Enter) to cancel printing. (Once canceled, you cannot Pausing Print Cancel Print -> Enter resume the job again.) • The data sent to the printer will be deleted. Note You can also cancel the job from the remote panel on MSM.
  • Page 53 Cutting media Check that the job has been printed. • Tap (Cancel). (Enter). Cut Media? Start -> Enter • The printer will advance the media for the bottom margin and will cut it. Note • If the front edge of a new roll media is not straight, cut it before printing. •...
  • Page 54 Menus you can access while printing (Home) while one of the three messages on the left Receiving PG: Low1 W: 1625 mm appears on the touch panel. Printing PG: Low1 W: 1625 mm Converting PG: Low1 W: 1625 mm to choose the menu, then tap Menu 1 Temperature "Menu 1: Temperature"...
  • Page 55 Menu 1: Temperature You can check the temperature of the heater during printing. Menu 1 Temperature to choose the heater you want to check. Temperature 1 • It displays the current heater temperature and heater temperature setting in square brackets. Preheater: Temperature 2 Platen Heater:...
  • Page 56 Menu 3: Platen Heater You can change the platen heater temperature setting for the current print job. • See the following related sections of Panel Setting Menus: "**>5: Platen Heater" P. 82 Menu 3 Platen Heater to change the value. Platen Heater: (30 - 50) 50ºC...
  • Page 57 Menu 5: PF Micro Adjustment You can change the micro adjustment value to correct media feeding for the currently print job. • See the following related sections of Panel Setting Menus: "**>3: PF Adjust" P. 77 Menu 5 PF Micro Adjust to change the value.
  • Page 58 Menu 7: Job Status You can check the current status of the print job being printed. • See the following related sections of Panel Setting Menus: "Menu 8: Job Status" P. 120 Menu 7 Job Status to choose the information you want to check. Job Status •...
  • Page 59 Chapter 2 Advanced Operations Introduction ........... . 61 Operating the keys to use the menus .
  • Page 60 Menu 4: Menu Option ......... 112 Menu4: Menu Option .
  • Page 61 Introduction Introduction Using the panel setting menus, configure various kinds of settings for the printer. Operating the keys to use the menus To access to the setup menu, tap (Home). Note You cannot access to the setup menu while printing or receiving data (the power button is flashing). to go to the previous item or next item.
  • Page 62 to choose the option from the sub menu or enter the Test Print 1 value. Nozzle Check To confirm the value or execute the selected function, tap Test Print 2 (Enter). Nozzle Check F to return to the upper level menu. Test Print 3 (In the example on the left, the display will return to “Menu2: Test Mode Print...
  • Page 63 Panel setup menu Menu 1: Setup Configure printer settings. Menu 1 Setup Submenus Setup 1: User Type Setup1 User Type Setup 2: Spitting Setup 2 Spitting Setup 3: Side Margin Setup 3 Side Margin Setup 4: Media Initial Setup 4 Media Initial Setup 5: Media Width Setup 5...
  • Page 64 Setup 15: Auto Cleaning Setup 15 Auto Cleaning Setup 16: Exhaust Fan Setup 16 Exhaust Fan Setup 17: Longstore Setup 17 Longstore Setup 18: Initialization Setup 18 Initialization Setup 19: Header Dump Setup 19 Header Dump Setup 20: Head Select Setup 20 Head Select Setup 21: Select Nozzle...
  • Page 65 Menu 2: Test Print Run a test print to check for nozzle condition, current printer settings, printer Menu 2 configuration, color palette, and print head alignment. Test Print Submenus Test Print 1: Nozzle Check Test Print 1 Nozzle Check Test Print 2: Nozzle Check F Test Print 2 Nozzle Check F Test Print 3: Mode Print...
  • Page 66 Menu 6: Sleep Mode Choose the head cleaning mode and timer to be performed before entering to Menu 6 or while in sleep mode. Sleep Mode Submenus Sleep Mode 1: Cleaning Setting Sleep Mode 1 Cleaning Setting Sleep Mode 2: Start Sleep Mode 2 Start Menu 7: Initial Settings...
  • Page 67 Menu 10: Media Adjustment Automatically performs print quality calibration and media feed adjustment. Menu 10 Menu10: Media Adjustment Media Adjustment Menu 11: CR Maintenance Moves the carriage and peripheral components to the maintenance position. Menu 11 Menu11: CR Maintenance CR Maintenance Introduction...
  • Page 68 Menu 1: Setup Menu 1: Setup Setup 1: User Type You can have up to 15 groups of User Type, labeled “Type1” to “Type15”. When Setup1 User Type you select a User Type group (“Type”) and tap (Enter), that definition group will be set for the printer.
  • Page 69 Making media settings. User Type: Type 1 Submenus **>1: Print Mode Type ** : 1 Print Mode **>2: Adjust Print Type ** : 2 Adjust Print **>3: PF Adjust Type ** : 3 PF Adjust **>4: Preheater Type ** : 4 Preheater **>5: Platen Heater Type ** : 5...
  • Page 70 Details of print mode Print mode Default effect settings High Quality i-ScreenFine Quality i-ScreenFineX Production i-ScreenFine High Speed i-ScreenFine Effect Select an effect setting. ** : Mode : Set up this menu when you want to improve print quality by adjusting the set  ...
  • Page 71 **>2: Adjust Print Sets up when adjusting the printer for the optimum quality of image print. Type ** : 2 Before adjusting this setting, enter the thickness of the media. Adjust Print Submenus Perform an automatic calibration that the ** : Adjust Print 1 printer automatically prints and scans a Auto pattern with the embedded color sensor...
  • Page 72 Adjust Print 1: Auto Perform the automatic adjustment using the embedded color sensor. ** : Adjust Print 1 "Auto Adjustment Method" P. 74 Auto Submenus Perform automatic adjustment for all patterns **:Auto1 (A to F) using the color sensor.    ...
  • Page 73 Adjust Print 3: Custom Perform adjustment for all patterns (A to F). ** : Adjust Print 3   "Confirm pattern" P. 75 Custom   "Rough adjustment pattern" P. 76   "Fine adjustment pattern" P. 76 Submenus The test patterns of A to F will be printed ** : Custom 1 for Adjust print.
  • Page 74 Auto Adjustment Method Select the adjustment pattern from "ALL", "Standard", or any specific pattern between "Adjust Pattern A" and "Adjust Pattern F". • The selected adjustment pattern is printed. • The printer scans the print using the embedded color sensor, then automatically corrects the dot placement. Once successfully completed, the message “Auto Adjust Succeeded End->Enter”...
  • Page 75 Standard or Custom Adjustment Methods Print a confirm pattern and check it for printing errors. Print “Rough pattern” and look for a place that is properly adjusted in the printing results of print head 1. • If you selected “ ”, select “ALL”...
  • Page 76 Rough adjustment pattern • Tap (Enter) to carry out printing. • For Head 1, check the print results and select the number that looks most aligned between 1 and 21. • Pattern names such as “Pattern D1: 11” are shown on the display. Use to enter the number of the best-adjusted pattern, and tap (Enter).
  • Page 77 **>3: PF Adjust Sets up various settings on the Media feed correction. Type ** : 3 When the following defects are found in printing results, they may improve by PF Adjust conducting a media feed correction. • Images are overlapping. •...
  • Page 78 Manual PF adjustment method using adjustment print. You will need a ruler to perform this adjustment. Select “ ”. PF Adjust 2: Initial Print • “Feed Length: 250 mm” is displayed on the front panel. After the initial adjustment printing, cut the media. •...
  • Page 79 PF Adjust 1: Auto ** : PF Adjust 1 When the menu on the left appears, tap (Enter). Auto The printer will automatically perform a PF adjustment. Note • After automatic PF adjustment is performed, the micro change value will be automatically updated. "PF Adjust 6: Micro Change"...
  • Page 80 PF Adjust 3: Initial Change ** : PF Adjust 3 to enter the adjustment value, and tap (Enter). Initial Change Setting values You can set a value that is between +50 ** : Initial Change : mm and -50 mm of the feed length Init.
  • Page 81 PF Adjust 5: Micro Print Performs Micro adjustment Print. ** : PF Adjust 5 Enter the appropriate micro adjustment value according to the print result. Micro Print • Observe the pattern and verify the micro adjustment value. In the pattern, look for a place that has least white lines or overlapping in images.
  • Page 82 **>4: Preheater Sets up Preheater. Type ** : 4 Preheater to enter the value, and tap (Enter). Setting values Off / <30°C> to 50 °C ** : Preheater : <> indicates the initial value. (30 - 50) 30 C **>5: Platen Heater Sets up Platen Heater.
  • Page 83 **>7: Vacuum Fan Selects the vacuum level. Type ** : 7 Vacuum Fan to select the value, and tap (Enter). • If you are using a thin or delicate media and there is risk of it wrinkling due to the fan, set a lower value for the fan.
  • Page 84 Setup 2: Spitting Sets up the spitting operation while printing. Setup 2 The display will shift to setting of the pass count only if “On” is set for “Spitting”. Spitting Setting values Perform the spitting operation on Spitting Spitting: box located on the origin side for every shuttle.
  • Page 85 <Example of spitting operation> Spitting setting Pass Count setting Operation 1 cnt Perform the spitting operation on Spitting box every time Print head returns to the origin position. Spitting operation is not performed over the media. 5 cnt Performs the spitting operation on Spitting box on the origin side every five times Print head returns to the origin position.
  • Page 86 Setup 4: Media Initial Sets whether to detect the media width while initializing the media. Setup 4 Media Initial Setting values The media will not be detected. Media Initial: Detect the media width and edge while Media Initial: initializing the media. Top&Width Detect the media width while initializing Media Initial:...
  • Page 87 Setup 6: Output Mode Sets how the media is handled after printing. Setup 6 Output Mode Setting values The Take-up Unit will not be used. Output Mode: This is the initially set value. Set when using the Take-up Unit. Output Mode: Take Up Set when cutting the media Output Mode:...
  • Page 88 Setup 7: Method of Cut Sets the media cutting operation after printing. Setup 7 Method of Cut Setting values Cut with fewer steps than “Single Cut - 3 Method of Cut: steps”. Single Cut - 2 steps Suitable for media with narrow width. Normal cutting method.
  • Page 89 Setup 8: Origin • Sets the print start position (origin) on the media. Setup 8 If you want to change the print start position to print an image on the blank Origin space of the media, use this menu. ： Change the print start position (origin) in the PF (media feeding) direction. •...
  • Page 90 Setup 9: Prevent Stick menu Sets up to prevent media from sticking when printing starts. Setup 9 Prevent Stick Setting values The stick-prevent operation is not Prevent Stick: performed. This is the initially set value. The stick-prevent operation is performed. Prevent Stick: Feed the media back and forth to prevent from sticking.
  • Page 91 Setup 12: Multi Strike Sets up the overwrite count per line. Setup 12 Multi Strike to enter the value, and tap (Enter). Setting values <1 cnt> to 9 cnt Multi Strike: <> indicates the initial value. (1 - 9) 1 cnt Setup 13: Strike Wait Sets up the waiting time while overwrite printing.
  • Page 92 Setup 15: Auto Cleaning Configure the settings for the auto cleaning operation. Setup 15 Auto Cleaning Submenus Standby Mode menu Auto Cleaning 1 Standby Mode While Printing menu Auto Cleaning 2 While Printing Before Print menu Auto Cleaning 3 Before Print Standby Mode menu Choose the auto cleaning mode and timer to be performed while in standby Auto Cleaning 1...
  • Page 93 While Printing menu Choose the auto cleaning mode and timer to be performed while printing. Auto Cleaning 2 While Printing Setting values <Off> / Short / Normal / Long Cleaning Type: <> indicates the initial value. When the cleaning type is set to other than Off If the cleaning type is set to Short, Normal, or Long, the display goes to the Cleaning Cleaning Type: Interval setting to set the timer for auto cleaning while in printing.
  • Page 94 Setup 17: Longstore Wash Print head with the cleaning fluid. Setup 17 Longstore Submenu Wash Print head with the cleaning fluid. Longstore Tap [Enter] to perform head cleaning. Start -> Enter "Long-term storage" P. 165 Important! Be sure to use the designated cleaning bag. Setup 18: Initialization Restore the printer settings to the factory default.
  • Page 95 Setup 19: Header Dump Sets whether to print the following information when printing. Setup 19 • Data header Header Dump • Data dot number (printed only when Header damp setting is “On”) • Printing date and time • Printer serial number •...
  • Page 96 Even Important! In case of any problems with the print heads, contact your local MUTOH dealer. Note • The following test printing or adjustment pattern printing is performed with all nozzle lines even when Nozzle Line is set to "Odd" or "Even":...
  • Page 97 Setup 21: Select Nozzle If missing lines still persist after several attempts of cleaning, you can check the Setup 21 nozzle conditions by printing the nozzle area select patterns and choose only Select Nozzle good nozzles for printing. Setting values "Confirm pattern" P. 98 Select Nozzle1  ...
  • Page 98 Confirm pattern • Tap (Enter) to carry out printing. • Look at the print and find the pattern that all the lines appear clean. • In the example here, the pattern A, pattern B, pattern D and pattern E do not have missing lines. Note The pattern shown above is an example when printed with 4-color configuration.
  • Page 99 Setup 22: Heater Control Choose the appropriate heater mode for your media being loaded. Setup 22 If the media cockling is visible on the print, you can reduce it by selecting the Heater Control appropriate heater mode. Setting values If you are using the non-heat sensitive Heater Control: media, choose the Normal mode.
  • Page 100 Setup 24: Internal LED Lights Selects the internal LED lights settings. Setup 24 The lights help to inspect inside of the printer or your print during printing. LED Light Submenus The LED lights automatically turn on while LED Light: printing, front cover open, initializing media,  ...
  • Page 101 • To use the Auto Nozzle Check function, make sure to set the head height to "Low1", "Low2" or "Middle" and attach a black cleaning wiper (normal type). This function does not work with the head height "High" setting. Also, Mutoh does not guarantee this function to use with a grey wiper (for head height High) attached.
  • Page 102 When "Auto Nozzle Check" is set to "On" Specify the auto nozzle check settings. Auto Nozzle Check:       Submenus "Set the number of print jobs" P. 102 Auto Nozzle Check1 Number of print job "Set the Select Nozzle" P. 102 Auto Nozzle Check2 Select Nozzle Set the number of print jobs You can specify the auto nozzle check cycle by the number of print jobs performed.
  • Page 103 "Nozzle check" P. "Cleaning" P. 34 Mutoh recommends that you recover the clogged nozzles and then print your job again. • Tapping (Enter) key will clear the message and will continue printing while nozzles are still clogged.
  • Page 104 Menu 2 : Test Print Menu 2: Test Print Test Print 1: Nozzle Check Use this menu to check that the print head and print nozzles you selected can Test Print 1 properly print without nozzle clogging and missing or too light lines. Nozzle Check "Nozzle check steps"...
  • Page 105 Test Print 2: Nozzle Check F Use this menu to check that the print head and print nozzles you selected can Test Print 2 properly print without nozzle clogging and missing or too light lines. Nozzle Check F This menu will print a nozzle check pattern using all of the nozzles on the print head.
  • Page 106 Setup list printing is performed. Test Print 4 Use this to check the current setting contents and the User Type. Setup List Setup List Setup List ＜Information＞ 2022/01/01 0:00 Serial No. = ********** Model = XPJ-1682SR-P Firmware M = V X.XX Firmware C = V X.XX Memory Size = 384MB ＜Menu Setup＞ Head Height:Low     Cleaning Mode:Normal ［Number］ ［ Select］  Menu  ＝ Setup ［Number］...
  • Page 107 Test Print 6: Adjust Head This menu calibrates the dot placement between two print heads installed on Test Print 6 this printer. Adjust Head to open the submenu. Align the heads in the following cases: • If the image quality does not improve after you have used the “Adjust Print” menu. •...
  • Page 108 When “Adjust Head 2 Custom” is selected You can select the adjustment method.Tap to open the submenu. Adjust Head 2 When selecting “Fine Pattern X (A to F)”, select the option that corresponds to the Custom print mode used for printing. If the resolution, pass and the printing direction of the RIP print mode differ from the print mode for the User Type, select the fine pattern that is suitable for the RIP.
  • Page 109 Head adjustment pattern • Press the (Enter) key to carry out printing. For the Head adjustment pattern, the same patterns will be printed on both sides and center of the media. • Check the print results and select the number that looks most aligned between 1 and 7. •...
  • Page 110 Auto Adjustment Method Select the adjustment pattern from "ALL", "Standard", or any specific pattern between "Adjust Pattern A" and "Adjust Pattern F". • The selected adjustment pattern is printed. • The printer scans the print using the embedded color sensor, then automatically corrects the dot placement. Once successfully completed, the message “Auto Adjust Succeeded End->Enter”...
  • Page 111 Menu 3 : Cleaning Menu 3: Cleaning Menu3: Cleaning Tap [Enter] to select the print heads you wish to clean. Menu 3 If nozzle clogging is occurred in specific print head, select the print head that you Cleaning want to perform cleaning. In this way, you can reduce ink waste. Setting values Select this setting to clean all the print Select Print Head...
  • Page 112 Menu 4 : Menu Option Menu 4: Menu Option Menu4: Menu Option You can choose whether to display the menus in “Menu 1: Setup”. Choose whether you wish to display a menu by tapping (Enter). [*]= the item will be displayed [ ]= the item will not be displayed Displays the “User Type menu”.
  • Page 113 Menu 5 : System Info. Menu 5: System Info. Display the system information on your printer. Menu 5 System Info. Displays firmware versions that are Version currently installed on your printer. Ver. M / C X.XX / X.XX Displays the model name of your printer. Printer Model  ...
  • Page 114 • The part should be replaced when all of the asterisks have disappeared and “Change” is displayed. Contact your local MUTOH dealer to ask for replacing parts. • After “Change” appears, “Life Times [Pump]” or a similar message will be displayed when you are not in this menu.
  • Page 115 Menu 6 : Sleep Mode Menu 6: Sleep Mode Start Sleep Mode and set the head cleaning interval during Sleep Mode. Menu 6 Sleep Mode Submenu Sleep Mode 1: Cleaning Setting Sleep Mode 1 Cleaning Setting Sleep Mode 2: Start Sleep Mode 2 Start Sleep Mode 1: Cleaning Setting...
  • Page 116 Sleep Mode 2: Start Put the printer into sleep mode. Sleep Mode 2 • Start • “Sleep Mode Start -> Enter” is displayed. (Enter). • “In Sleep Mode Wake up -> Enter” is displayed. The sleep mode will start. • To exit the sleep mode, tap (Enter).
  • Page 117 Menu 7 : Initial Settings Menu 7: Initial Settings Initial Settings 1: Language Choose the language of the front panel from the following selection. Initial Settings1 Language Setting values Default setting. Language: English Language: Dutch Language: Spanish Language: French Language: Italian Language: Portuguese...
  • Page 118 Initial Settings 3: Length Choose the unit of the length displayed on the front panel. Initial Settings3 Length Setting values Displays the length in millimeters (mm). Length: This is the initially set value. Displays the length in inches (inch). Length: inch Initial Settings 4: IP Address Set the IP address of the printer.
  • Page 119 Initial Settings 6: Gateway Set the gateway. Initial Settings6 • Use to increase a setting value. Gateway • Use to decrease a setting value. • Use to move the cursor to the previous digit. • Use to move the cursor to the next digit. (Enter) after entering each digit.
  • Page 120 Menu 8 : Job Status Menu 8: Job Status Various information of previous print will be displayed. Menu 8 Job Status Displays if thec print is completed. Job Status • When the print is completed: [Completed] Status: Completed • When the print is canceled: [Canceled] The total length of print data (media Job Status feeding direction) will be displayed.
  • Page 121 Menu 9 : Roll Length Manage Menu9: Roll Length Manage Before replacing with another roll media, you can print the remaining roll length Menu 9 information on the roll media. Roll Length Manage This information can be printed with a code that your printer can read. The next time when the roll media is loaded, your printer will read the code and will automatically specify the Roll Length settings.
  • Page 122 Roll Length Manage1: Print Print the remaining length management information with text and code on the roll media. • Roll Length Manage1 • “Do you want to cut?” is displayed. Print to choose "Yes" or "No". • Tap (Enter). Note •...
  • Page 123 Roll Length Manage3: Scan Your printer can scan the remaining length management code that was printed on a roll media with " Roll Length Manage1: ". Print Load a roll media that the remaining length management code has been printed on it. "Load a roll media into the printer"...
  • Page 124 Roll Length Manage4: Roll Length Sets up the media length. Roll Length Manage4 Roll Length Setting values Roll Length is not used. Roll Kind: This is the initially set value. Sets up the media length. Roll Kind: The set values of the media length can be Roll * set as “Roll1”...
  • Page 125 Near End menu Sets whether or not to display “Roll Near End: *m” (* is replaced with a number Print Stop: between 1 and 10) before the length of the media that is counted inside the printer becomes 0. Setting values “Near end”...
  • Page 126 Roll Length Manage6: Auto Print The ON setting will prompt the confirmation message when you perform media Roll Length Manage6 cutting, asking you whether to print a remaining length management Auto Print information on a roll media. This option helps you to shorten the steps to print a remaining length management code.
  • Page 127 Menu 10 : Media Adjustment Menu10: Media Adjustment Automatically performs print quality calibration and media feed adjustment. Menu 10 Media Adjustment Setting values Select a user type. User Type: You can select from Type 1 to Type 15. Type 1 to enter the value, and tap (Enter), to enter the setting and move on to the media thickness setting.
  • Page 128 • If adjustment failed, re-try media adjustment or use the standard or custom adjustment printing to perform adjustment. "Print quality calibration" P. 37 Note • If failed in the middle of the calibration, the adjustment value for the pattern which has been successfully calibrated will be saved in the printer, but the adjustment value for the pattern which has been failed to calibrate or has not been calibrated yet will not be saved in the printer.
  • Page 129 Menu 11 : CR Maintenance Menu11: CR Maintenance Performs maintenance. Used in the following cases. Menu 11 • Cleaning and replacing of cleaning wiper CR Maintenance • Cleaning of print head circumference • Cleaning the color sensor • Cleaning around the capping unit •...
  • Page 130 Menu chart Menu chart Setting menu 1 Menu 1 To Setting menu 2 Setup Menu 2 Test Print 1 Test Print Nozzle Check Test Print 2 Nozzle Check F Test Print 3 Mode Print Printing Test Print 4 Setup List Test Print 5 Adjust Head 1 Palette...
  • Page 131 Setting menu 2 From Setting menu 1 Setup 1 User Type: Type **: 1 ** : Mode: User Type Type * Print Mode Production **: Effect: Setup 2 Spitting: i-ScreenFineX Spitting Type **: 2 Thickness: Setup 3 Adjust Print (80 - 1300) 170 um Side Margin Pass Count:...
  • Page 132 Setting menu 3 From Setting menu 2 Setup 16 Exhaust Fan Setup 17 Longstore Setup 18 Initialization Setup 19 Header Dump Setup 20 Head Select Setup 21 Select Nozzle1 Select Nozzle Print Setup 22 Select Nozzle2 Heater Control Nozzle Area Select Setup 23 Start Feed Setup 24...
  • Page 133 Menu during printing Menu 1 Temperature Temperature Preheater: Temperature Platen Heater: 30 C [50 C] Temperature Dryer: 23 C [30 C] Menu 2 Preheater: Preheater Menu 3 Platen Heater: Platen Heater Menu 4 Dryer: Dryer Menu 5 PF Micro Adjust: PF Micro Adjust (-5 - 5) 5.00%...
  • Page 134 Menu chart...
  • Page 135 Chapter 3 Maintenance Maintenance........... 136 Checking ink and replacing ink bag.
  • Page 136 "Long-term storage" P. 165 Important! Since a service technician has to handle following cases, please contact your local MUTOH dealer. • Error requiring restart is happening repeatedly. • The message to notify the life of print head, pump and various motors is displayed.
  • Page 137 Checking ink and replacing ink bag Checking ink and replacing ink bag Checking ink level (Home). until the menu on the left appears. Menu 5 • Tap System Info. until the menu on the left appears. Ink Status (Enter) • Enter The ink level is displayed from 0% to 100%.
  • Page 138 When it becomes time to replace ink bag When the ink level becomes low, the error LED of the front panel flashes and a buzzer sounds. (Enter). [1] S / C Ink Low PG: Low1 W: 1625 m • The buzzer stops. •...
  • Page 139 Removing the ink bag case (Enter). [1] Ink End • The buzzer stops. • In the figure to the left, the slot 1 ink bag must be replaced. Remove the ink bag case and S/C card that you need to replace from each slot. Unlock four latches and open the ink bag case.
  • Page 140 Put the ink bag into the case. Gusset-type pack Important! If using 1 L packs with the ink pack case (1,000 ml / 2,200 ml) • If using a gusset-type pack, lock the divider plate. • If using a flat-type pack, unlock the divider plate. Gusset-type pack Flat-type pack Close the ink bag case.
  • Page 141 Emptying waste ink tank Emptying waste ink tank Emptying waste ink tank In the following cases, drain waste ink in the waste ink tank into a container to empty the tank. • When the waste ink tank is more than half full. •...
  • Page 142 Open the waste ink valve and drain waste ink into the container. Important! To avoid ink splash, move the container closer to the waste ink valve while draining waste ink. Once you empty the tank, close the waste ink valve securely. •...
  • Page 143 Cleaning Cleaning To maintain your printer in the best condition, cleaning must be performed as instructed. Head cleaning If you find missing or thin lines on your print or nozzle check print, perform head cleaning. Following cleaning modes are available: Short cleaning Consumes less ink than Normal cleaning.
  • Page 144 Performing Head cleaning to choose the cleaning mode. Clean Print Head? (Enter). Short • The printer will start cleaning. Clean Print Head? Normal Clean Print Head? Long Run a nozzle check. Performing Nozzle check Load a roll media to print the nozzle check pattern. "Loading a roll media"...
  • Page 145 Check the print result. • If you find missing or thin lines on the print, go to "Performing Head cleaning" P. 144. • If all lines are clearly printed, you can start printing. Note • The pattern shown above is an example when printed with 4-color configuration. •...
  • Page 146 Cleaning of cleaning wiper Cleaning period: • Weekly • When print blurring and dot missing remain after head cleaning is done. Preparation: • Cleaning stick Important! During cleaning, please note the followings. • If it is hard to remove the stain, perform “Short” Head cleaning, and then clean again. •...
  • Page 147 Cleaning the cleaning wiper Open the front cover. Open the maintenance cover on the right side. Wipe the cleaning wiper with a cleaning stick. • Wipe the left side of the wiper back and forth. Important! If it is hard to remove the stain, perform “Short” Head cleaning, and then clean again.
  • Page 148 Close the front cover. (Enter). CR Maintenance -> Enter (Home) to en CR Maintenance d the cleaning process. Start -> Enter Note Used cleaning stick should be put in a plastic bag, etc, and dispose of it in compliance with local ordinance and instructions of local authorities. Cleaning...
  • Page 149 Cleaning around the capping unit Cleaning period: • Weekly Preparation: • Cleaning stick Important! During cleaning, please note the followings. • Use a dry cleaning stick. A damp stick can cause damage to the print head. • Do not touch the tip of a cleaning stick with fingers. Skin oil will damage the print head. •...
  • Page 150 Close the maintenance cover. Close the front cover. (Enter). CR Maintenance -> Enter (Home) to end the cleaning process. CR Maintenance Start -> Enter Note Used cleaning stick should be put in a plastic bag, etc, and dispose of it in compliance with local ordinance and instructions of local authorities. Cleaning...
  • Page 151 Cleaning around the print head Cleaning period: • When print blurring and dot missing remain after head cleaning is done. • When smears partially appears on the prints. Preparation: • Cleaning stick Important! During cleaning, please note the followings. • Use a dry cleaning stick. A damp stick can cause damage to the print head. •...
  • Page 152 Use the cleaning stick to remove the ink deposits or dust on the bottom of the carriage. Clean this part (grey) DO NOT touch the surface of a print head (yellow) • Surface around print head ※Clean the space between the print head and print head guide. Clean the left and right sides of the print head as well.
  • Page 153 Cleaning the color sensor Cleaning period: • If you repeatedly failed to perform an auto head alignment (“Adjust Head 3: Auto”) or auto print quality calibration (“Adjust Print 1: Auto”). Preparation: • Cleaning stick • Ethanol (commercially available item: Use one with a concentration of 50% or higher.) Important! During cleaning, please note the followings.
  • Page 154 -> Enter Important! If the problem still persists, contact your local MUTOH dealer or MUTOH customer support. Note Used cleaning stick should be put in a plastic bag, etc, and dispose of it in compliance with local ordinance and instructions of local authorities.
  • Page 155 Inside cleaning Cleaning period: • Monthly • When dust or ink stains are visible Preparation: • Soft brush • Paper towel or Soft cloth • Ethanol (commercially available item: Use one with a concentration of 50% or higher.) • Gloves CAUTION Unplug the power cable with the power OFF, before cleaning the inside of the printer.
  • Page 156 Replacing consumable parts Replacing consumable parts Replacing absorption material for the flushing box The flushing box is a part that keeps receiving ink discharged from the print head. Please replace the absorption material for the flushing box periodically. If used without replacing, it can cause damage to the print head. Replacing period: •...
  • Page 157 Replacing steps Open the front cover. Open the maintenance cover on the right side. Cover the platen with the paper you can get dirty. Important! Ink may drip from the absorption material for the flushing box. We recommend covering the floor with paper as well. Pull the tab up of the absorption material for the flushing box, and release the hook.
  • Page 158 Replacing Cutter Replacing period: • When the media is not cut smoothly • When the cut surface is feathered, etc Preparation: • Cutter replacement blade CAUTION • Do not push the knob of cutter or release suddenly. Because there is a spring under the cutter, the cutter can jump out. •...
  • Page 159 Remove the Cutter. Note Used Cutter should be put in a plastic bag, etc, and dispose of it in compliance with local ordinance and instructions of local authorities. Attach a new cutter. Press the cutter cap lightly, return Cutter holder to its initial position. Close the maintenance cover.
  • Page 160 Replacing the cleaning wiper The cleaning wiper is an essential part to make printing consistent. Please replace it periodically. Replacing period: • Approx. every twelve months Preparation • Polyethylene gloves, glasses, mask • Absorption material for the flushing box • Paper you can get dirty (paper which ink will not bleed through) CAUTION Wear the protective gloves ･...
  • Page 161 Steps Put the printer into the CR maintenance mode. "Putting the printer into the CR maintenance mode" P. 146 Open the front cover. Open the maintenance cover on the right side. Cover the platen with the paper you can get dirty. Important! Ink may drip from the cleaning wiper.
  • Page 162 Close the maintenance cover. Close the front cover. (Enter). CR Maintenance -> Enter [10] (Home) to end the cleaning process. CR Maintenance Start -> Enter Replacing consumable parts...
  • Page 163 Moving or transporting the printer Moving or transporting the printer This section describes how to move or transport the printer. Moving the printer This section describes how to move the printer. Important! • When moving the printer, make sure to maintain a horizontal position. •...
  • Page 164 When transporting the printer, make sure to pack it in the same condition as purchased, using protective and packing materials to protect the printer from vibration and shocks. Important! When transporting the printer, consult the MUTOH product dealer at your point of purchase. Moving or transporting the printer...
  • Page 165 Long-term storage If not using the printer for a long time, execute [Longstore]. Preparation: • Cleaning bag: 8 Empty the waste ink tank. "Emptying waste ink tank" P. 141 (Home). Menu 1 Setup until the menu on the left appears. Setup 17 •...
  • Page 166 Remove all ink bag cases and S/C cards. • Store the ink bag together with the corresponding S/C card. The message on the left will appear. Discharging • Ink discharging begins. When the discharge is complete, the message to the left is displayed. Insert Cleaning Bags Unlock four latches and open the ink bag case.
  • Page 167 Close the ink bag case. Important! Make sure the spout of cleaning bag is properly fitted into the groove in the case. If not fitted, the printer cannot correctly detect cleaning bag. Close all the latches (×4) of the case properly. Important! Check that all the latches (×4) are closed.
  • Page 168 [11] Remove all ink bag cases and S/C cards. The message on the left will appear. Washing Head • Cleaner discharging begins. When the discharge is complete, the message to the left is displayed. Insert Cleaning Bags [12] Insert the ink bag cases with cleaning bags and S/C cards into each slot. •...
  • Page 169 [13] Remove all ink bag cases and S/C cards. The message on the left will appear. Washing Head • Cleaner discharging begins. When discharging is complete, the message to the left is displayed. [ALL] Discharged [14] Long press the Power button. •...
  • Page 170 Performing initial charging after head cleaning Long press the Power button. • The Power LED (above the Power button) lights up. • This product starts its initialization operations. Note Once the Power LED lights up, release the Power button. When the message to the left is displayed, tap (Enter).
  • Page 171 Put the ink bag into the case. Important! Gusset-type pack If using 1 L packs with the ink pack case (1,000 ml / 2,200 ml) • If using a gusset-type pack, lock the divider plate. • If using a flat-type pack, unlock the divider plate. Gusset-type pack Flat-type pack Close the ink bag case.
  • Page 172 If there is no improvement in the print result even after performing “Little Charge” , leave the printer unused for an hour or more. Then perform “Little Charge” again and check the print result. If there is still no improvement, contact your local MUTOH dealer. Moving or transporting the printer...
  • Page 173 Chapter 4 Appendix Messages and Error Messages ........174 Status messages .
  • Page 174 Messages and Error Messages Messages and Error Messages This section describes messages displayed during normal printer operation or when errors occur, and solutions to the messages. Status messages This section describes messages displayed during printer normal operation. When the product is operating correctly, each operation status is displayed on the front panel as below. Display Description Ready to Print...
  • Page 175 Life Times [Pump*] The operational life of the pump motor has almost expired. (Continues operation) OK -> Enter Contact your local MUTOH dealer. Life Times [CR Motor] The operation life CR motor has almost expired. (Continues operation) OK -> Enter Contact your local MUTOH dealer.
  • Page 176 Error message display and remedies This section describes error messages and remedies. Error messages are displayed when certain failures occur during printer operation. If an error that can be displayed occurs, the printer may display the following error messages on the front panel and stop operation.
  • Page 177 Insert ink bag cases correctly again. [*******] S/C Ink Err The ink bag cannot be used for this printer. Contact your local MUTOH dealer. [*******] S/C CodeErr Inserted ink bag is not a proper one. Contact your local MUTOH dealer.
  • Page 178 Display Description Auto Nozzle Check When the optional drop sensor unit is installed: The printer run an auto cleaning cycle to recover blocked nozzles that an Nozzle Clog Present auto nozzle check detected, but the nozzles are still clogged. "Setup 26: Auto Nozzle Check (Requiring the optional drop sensor unit)"...
  • Page 179 Smartchip recovery When the following message is prompted on the operation panel, a smartchip error such as broken chip may have occurred in the S/C card. Check that the correct color is inserted in the cartridge slot and perform smartchip recovery. This will allow you to continue to print.
  • Page 180 For an error requiring restart, operation will return to normal after removing the cause of the error and restarting the printer. If the same error continues to be displayed, contact the your local MUTOH dealer. Be sure to tell us the code no. of the error message when you contact us.
  • Page 181 • Make sure to use the latest version of MSM. To check the latest available version, go to Help > Version > Check for updates on MSM. If old version is installed in your computer, download the latest version from MUTOH Club. MUTOH Status Monitor Operation Manual...
  • Page 182 Description Possible cause and Remedy Is Ethernet cable connected correctly? • Securely connect the Ethernet cable to the Ethernet Port. Are the network settings configured correctly? • Configure the network settings correctly. MSM or RIP cannot access tothe printer. Do the printer’s network settings match the computer’s settings? •...
  • Page 183 Media-related troubleshooting Symptom Possible cause and Remedy Is the media loaded correctly? • Load the media correctly. "Loading a roll media" P. 21 Are there any foreign materials such as torn paper attached to Pressure rollers? • Clean Pressure rollers. "Inside cleaning"...
  • Page 184 Symptom Possible cause and Remedy Do you use the printer within recommended environmental conditions? • Make sure to use the printer within the specification range. “Ensuring a suitable place for installation” of the “Startup Guide” Are any curls or warps present on your media? Media jams frequently occur.
  • Page 185 Use a network port that supports Gigabit Ethernet, and an Ethernet cable that supports Category 6 Gigabit Ethernet or later. Note • The OS support period of MUTOH software follows the Microsoft support lifecycle policies. • When using RIP software, please also see the system requirements of your RIP software.
  • Page 186 Symptom Possible cause and Remedy Are any curls or warps present on your media? • Set the edge holder at both edges of the media. • Check that you select the appropriate vacuum fan setting. "After loading the media..." P. 28 "**>7: Vacuum Fan"...
  • Page 187 Symptom Possible cause and Remedy Is the media loaded correctly? • Load the media correctly. "Loading a roll media" P. 21 Does the media contain moisture or are you using the creased or wrinkled media? • Replace it with the new media. Are Nozzles in good condition? White or black lines appearon printed •...
  • Page 188 Symptom Possible cause and Remedy Is there any ink stains or deposits on the cleaning wiper or circumference of the print head? • Clean the cleaning wiper and circumference of the print head. "Cleaning of cleaning wiper" P. 146 "Cleaning around the print head" P.
  • Page 189 Slide the edge holder to the right to remove it from the media. Important! If any deformation is found on the media holder, stop using it and contact your local MUTOH dealer. From the front side of the printer, pull the media feed lever towards you to release the pressure rollers.
  • Page 190 Pull the media towards you and use a cutter to cut the torn part of the media along the groove. Rewind the media a little by rolling Flange on the media holder. If paper dust or pieces of paper remain inside the printer, remove them. Turn the printer ON.
  • Page 191 Note Troubleshooting...
  • Page 192 Specifications of this product Specifications of this product List of specifications Model Name XPJ-1682SR-P Print method On demand piezo method Drive method Firmware servo/DC motor drive Media feed method Multipoint pressurizing Grid roller system Media hold down system Pressure roller down system by manual lever...
  • Page 193 Environmental conditions Printer Operation Temperature 20 to 32 °C Environment Humidity 40 to 60%, No condensation Recommended Printing Temperature 22 to 30 °C Environment Humidity 40 to 60%, No condensation Change rate Temperature: No more than 2 °C per 1 hour Humidity: No more than 5% per 1 hour Printer Storage Environment Storage without ink charging: up to 6 months...
  • Page 194 Power consumption Power off Printer: AC 100V to 120V 1.0 W or below AC 200V to 240V 3.8 W or below Heater: AC 100V to 120V 0.1 W or below AC 200V to 240V 0.2 W or below Standby (Heater: OFF) 45 W or below (Heater: ON) 1,200 W or below...
  • Page 195 Important! MUTOH strongly recommends to use genuine ink bags. This printer is designed to bring out the best performance when using with the MUTOH genuine ink. Non-MUTOH ink may cause print defects or damage to the printer. Options / Supply list...
  • Page 196 Revision History Revision History Date Version Manual code Supported Firmware 2022.11 XPJ1682SRPE-A-00 V.1.01 2022.12 XPJ1682SRPE-A-01 V.1.01 2024.6 XPJ1682SRPE-A-02 V.1.04 or later Revision History...
  • Page 197 Revision History...
  • Page 198 XPJ1682SRPE-A-02...