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XPD-924D
Startup Guide
Unpacking and Initial Setup
Site Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Assembling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Connecting Power and Network . . . . . . . . . . . . . . . 14
Printer Initial Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Test printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Installing MUTOH Status Monitor . . . . . . . . . . . . . . 37
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
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Summary of Contents for MUTOH STS INKS XPD-924D
- Page 1 Test printing ....... . . 26 Installing MUTOH Status Monitor ....37...
- Page 2 2019 Site Preparation Site Preparation Choose the location which satisfies the requirements below. Installation Location Requirements • The floor must be level. • Avoid vibration from the neighboring devices. • Low humidity and free from dust. • Less chance of temperature and humidity changes. •...
- Page 3 The installation site must meet the power specification and environmental requirements below. Power Specification • Printer: Input voltage: AC 100V to 120V±10% / AC 200V to 240V±10% Input frequency: 50 / 60Hz ±1Hz Input load current: 9 A (AC 100V - 120V), 6 A (AC 200V - 240V) •...
- Page 4 Unpacking Unpacking Before unpacking, read the instructions below and prepare the necessary items. Unpacking Preparation • Minimum 4 people are required for unpacking, assembling and installation. • The items listed below are required for installation and initial setup. *1,*2 Gigabit Computer : 1 Roll media : 1 Ethernet cable: 1...
- Page 5 Unpack the product. Unpacking the printer • Minimum four people are required for unpacking and moving this product. CAUTION • When taking out the product from the packing box, remove the plastic sheet wrapped around the product, then take out the product. Failure to do so may cause slip and damage to the product. •...
- Page 6 Check that the following items are included. Request for User Printer : 1 Stand box: 1 Startup Guide : Registration & Download : Japanese/English (each) Japanese/English (each) Cable tie : 1 Waste ink tank : 1 Cleaning wiper : 2 Cleaning stick : 10 Paper towel : 5 Tweezers : 1 Flushing box sponge : 5 Media flange : 2...
- Page 7 Unpacking Stand Open the packing box and take out the items listed below. Foot (x2) Leg (Right) Brace Leg (Left) Stand box Check that the following items are included. Leg (Left) : 1 Brace : 1 Foot: 2 Leg (Right): 1 Round head screw: 12 Spring washer: 8 Hex head bolt : 8...
- Page 8 Assembling Assembling Follow the steps below to assemble the stand. Assembling Stand Minimum two people are required for assembling the stand. CAUTION Attach the left leg and right leg to the brace. • Face the screw hole face (face with notch) on the brace toward the rear side of the printer and attach it to both legs. •...
- Page 9 Use the round head screws (×4) to attach the waste ink tank holder to the right leg. Leg (right) Screws Waste ink tank holder × 4 Shake the stand to make sure that each part is firmly attached. Turn the leveling adjusters (×4) as shown on the left until the stand Stand does not move.
- Page 10 (If you do not have lifting bars) Lift the printer with at least four people and mount it on the stand. • Use the handholds at the front bottom of the printer. Use the wing bolts (×8) and attach the printer to the stand. ×...
- Page 11 Remove two screws (M3 x 12) to remove front cover locks. × 2 Important! Make sure to remove two front cover locks before opening the front cover. Otherwise it will cause damage to the cover. Open the front cover and remove two screws (M4x8) to remove front cover lock plates. ×...
- Page 12 Remove the protective tape, then remove the protective material at the back inside of the printer. Remove the tape, and move the edge holders to the left and the right edge. Important! Keep the front cover locks, front cover lock plates, shipping bracket and screws for next use. 12 Assembling...
- Page 13 Attach the waste ink tank to the printer. Attaching Waste Ink Tank Place the waste ink tank on the waste ink tank holder. Put the waste ink tube in the mouth of the waste ink tank. Connect the waste ink sensor cable to the waste ink sensor connector. Important! •...
- Page 14 Connecting Power and Network Connecting Power and Network Follow the steps below to connect the power cords and Ethernet cable. Connect Power Cords and Ethernet Cable Check that the front cover is closed. Connect two power cords and a Ethernet cable to the printer. Make sure to plug two power cords into the wall outlets with the same voltage.
- Page 15 Insert the tip of the cable tie into the hole on the printer to attach it. Use the cable tie to secure the Ethernet cable to the printer. Plug two power cords into the wall outlets respectively. Important! To plug into one wall outlet with two or more jacks, check that the total current does not exceed the maximum capacity of the wall outlet.
- Page 16 Run a nozzle check print and perform cleaning until all nozzles are clear. Connect the printer to your computer Enter the IP address from the touch panel. Install MUTOH Status Monitor (MSM) and configure the initial setup on MSM. Initial setup is now complete! Front panel The printer has a touch-screen panel located on the front right of the printer.
- Page 17 Power on the printer and configure the initial settings on the front panel. Step 1 Powering on - Initial settings on the front panel Check that the front cover is closed. Long press the Power button on the front panel. •...
- Page 18 Sets the gateway. Gateway : • key: Increase the number. 192. 168. • key: Decrease the number. • key: Move the cursor to the previous digit. • key: Move the cursor to the next digit. (Enter) after entering each digit. The printer will start mechanical initialization.
- Page 19 Move the cursor to the next digit. (Enter) after entering each digit. Note To obtain the activation code, please contact your local MUTOH dealer to send it by email. When the message on the left appears, long press the Power button Activation Succeeded to power off the printer.
- Page 20 Before performing the initial ink charging, the cleaning wiper must be installed on the printer. Step 3 Installing the cleaning wiper The message on the left appears on the front panel. Install Wiper • Tap (Enter). then Tap Enter The message on the left appears. Installed Wiper? Open the front cover.
- Page 21 Follow the steps below to perform initial cleaning and initial ink charging. Step 4 Initial Cleaning - Initial Ink Charging Items Required: • Cleaning Cartridges: ×6 • Ink Cartridges: ×6 : Black, Cyan, Magenta, Yellow, White ×2 Shake the white Perform initial cleaning When the message on the left appears, tap (Enter).
- Page 22 Perform initial ink charging • To finish initial cleaning, use to choose “Wash Retry? No”. Wash Retry? • Tap (Enter). Note Wash Retry? To perform cleaning again, choose “Wash Retry? Yes”. although this is not needed The message on the left will appear. Insert InkCartridges Prepare the new ink Cartridges by removing them from packaging and inserting them into the printer...
- Page 23 Depending on the ink configuration you will use, apply an appropriate ink slot label to the recess on each ink slot. The label placement location and order of ink colors from left to right are shown in the illustration below. Important! •...
- Page 24 Test printing Test printing Follow the steps below to load a media into the printer. Important! Depending on the size of media, two or more people are required. Load a roll media into the printer Items Required: • Roll media •...
- Page 25 Twist the handle clockwise to lock the flange. Important! Check that the flange is firmly locked. If not, the media can be removed from the flanges, affecting the print quality. Enable torque on media holders If you want to apply torque to the media holders, follow the steps below. Twist the knob bolt on the right side of the media holder anticlockwise to loosen.
- Page 26 (When looking from the rear side of the printer) Use the screwdriver to loosen two screws securing the roller shaft guide plate to the right media holder. Slide up the roller shaft guide plate as far as it will go and tighten the screws.
- Page 27 Place the media onto the media holder Twist the knob bolt on the right side of the media holder anticlockwise to loosen. Place the roll media onto the left media holder. Carefully and gently place it on the holder. (If torque is enabled) ...
- Page 28 Slide the right side of the media holder to place the right side of the flange onto the holder. Place the roll media onto the right media holder. Carefully and gently place it on the holder. (If torque is enabled) ...
- Page 29 Load the media into the printer Check that the printer is powered on. From the front side of the printer, fully pull the media feed lever towards you to release the pressure rollers. You can access to the media feed lever from the rear side of the printer. •...
- Page 30 While one person holds the front edge of the media, the other person turns the flange to slightly rewind the media onto the roll to remove warp or skew. Note If you remove your hands from the front edge of the media while rewinding, the media can be removed from the media slot. Check that the right-hand edge of the media is located at the left side of the media guide line.
- Page 31 After loading the media... From the front side of the printer, push the media feed lever to hold the media flat with pressure rollers. Note Using this lever, the pressure applied to the rollers can be changed between High and Normal.
- Page 32 Menu 1 Setup until the menu on the left appears. Setup3 • Tap Side Margin Set the side margin to 10 mm minimum. Side Margin : • Use to choose the alignment method. (5 - 25) 10 mm • Tap (Enter). Note • The side margin can be set between 5 mm and 25 mm. Close the front cover.
- Page 33 In such cases, follow the instructions on the operation manual “Menu 3: Cleaning” to perform “Little Charge” . If it does not help to solve the problem, leave the printer for one hour or more, then perform cleaning or “Little Charge” again. If the problem still persists, contact your local MUTOH dealer. Test printing 35...
- Page 34 Perform cleaning to choose the cleaning mode. Clean Print Head? (Enter). Short • The printer will start cleaning. Clean Print Head? Normal Clean Print Head? Long Run a nozzle check print again. "Run a nozzle check F print" P. 35 •...
- Page 35 Installing MUTOH Status Monitor Installing MUTOH Status Monitor Before you start printing an image, MUTOH Status Monitor (MSM) must be installed on your computer. After installing MSM, follow the instructions on the MSM operation manual to configure MSM initial setup, printer registration.
- Page 36 Safety Precautions Safety Precautions Important Notice For Users in Europe The CE marking is a mandatory European marking for certain product groups to indicate conformity with the essential health and safety requirements set out in European Directives. By affixing the CE marking, the manufacturer, his authorized representative, or the person placing the product on the market or putting it into service ensures that the item meets all the essential requirements of all applicable EU directives and that the applicable conformity assessment procedures have been applied.
- Page 37 Immediately power off the printer and disconnect the • Use the power cords which meet the safety standard, power plug from the outlet. Then contact the MUTOH voltage and plug shape of the country to use this customer support.
- Page 38 DO NOT tilt or turn the product upside down. Keep this product level when moving. The ink inside the printer may spill. MUTOH cannot guarantee that the printer can run properly. Minimum four people are required for unpacking or Before taking out the printer from the packing box, moving this product.
- Page 39 Product Handling (continued) Keep the work area well-ventilated. DO NOT use volatile chemicals such as thinner, Failure to do so may cause nausea from ink odor or fire benzine or alcohol for cleaning. hazard. This will damage the paint on the printer. DO NOT touch the media guide while printing or the The media guide can be very hot immediately after heater is on.
- Page 40 Warning labels are applied onto the product where special attention is required. Read the messages on the labels and always follows the instructions. If the labels are peeled off or become dirty, contact your local MUTOH dealer to get new one.
- Page 41 Protective equipment label (Mask • Glasses • Gloves • Protective clothing) Wear protective equipment when handling ink. Rating plate ”~” on the rating plate represents AC voltage. This device has two power systems. There is a risk of electric shock unless the two power cables are unplugged during the maintenance.
- Page 42 Instruction Labels The following instructions labels are applied onto the printer to ensure the proper use. AC Inlet Label (MAIN) HEATER HEATER AC Inlet Label (HEATER) 44 Safety Precautions...
- Page 43 XPD-924D...
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