Kia EV9 2024 Manual

Introduction

USING THE QUICK GUIDE AND ACCESSING VIDEOS
The information contained in this guide is a brief overview of the operation and features of your new Kia vehicle.
You can also view the videos by visiting the following website: www.youtube.com/KiaFeatureVideos

QUICK TIPS
If you're having trouble scanning codes, check the following:

• The code should be centered and focused in your mobile device's camera screen
• Consider moving your device closer to or farther away from the code
• The code should be well lit, without significant shadow
• Avoid scanning from a significant angle
• Confirm that the device's app supports 2D QR Code scanning
• Try another QR Code Reader App; not all apps are created equal
• After scanning, you may experience a "connection error" message or a "connecting" message with no subsequent response. These messages typically indicate that your device is having trouble connecting to the Internet

QR CODES
Getting Started With Your New Kia Video

Your New Kia Important Care Tips Video

Vehicle Cameras Important Tips Video

INFOTAINMENT SYSTEM CONTROLS:
Quick Control Menus, New Features & Haptic Buttons Video

EV Features & Settings Video

Over the Air (OTA) Updates Video

Driving while distracted can result in a loss of vehicle control that may lead to an accident, severe personal injury or death. The driver's primary responsibility is in the safe and legal operation of a vehicle. Handheld devices, other equipment or vehicle systems which take the driver's eyes, attention and focus away from the safe operation of a vehicle, are not permissible by law, and should never be used during operation of the vehicle.

Bluetooth^® Wireless Technology

(Buttons located on the right side of the Steering Wheel).

1. Voice Recognition button: Press to activate voice recognition/ bring up menus with voice command prompts from the system. Press and hold to exit voice recognition; Press and hold to start voice recognition of a connected smartphone via phone projection (button operation may vary depending on smartphone specifications)
2. Volume button: Press up/down to raise/lower speaker volume
   Mute button: Push to mute the microphone during a call
3. Call/End button: Press to receive/place/end calls. In vehicles with navigation, if no phone is paired, press the button to pair a phone

QUICK TIPS

• Phone book transfer upload time varies by phone model and with number of phone book entries
• When using the voice command feature, wait for the system to BEEP before speaking the command
• Because of differences in phone quality, service providers and Bluetooth^® Wireless Technology chip programming, functionality may differ from one phone to another
• The system may register or pair multiple Bluetooth^® devices. See the Car Infotainment System's Quick Reference Guide for more information on setup and limitations

Pairing a Phone: For instructions on how to pair a phone, refer to the Car Infotainment System Quick Reference Guide or your Vehicle's Quick Start Guide.

QUICK TIP
During the pairing process, be sure to accept the connection requests on the phone for phone book download and to allow acceptance of all future Bluetooth^® connection requests.

How to Place a Call

When using the voice command feature, wait for the system to BEEP before speaking the command.
There are two options for placing a call using the Steering Wheel controls:

• Option 1: Press the Call/End Call button (system displays the call history with the most recent calls)
• Option 2: Press the Voice Recognition button . Then say the command "Call {name}" or "Dial {number}" followed by contact name or number

QUICK TIPS

• Bluetooth^® Music Streaming – If the Bluetooth ® music is inaudible or too low, you may need to turn up the volume on the connected phone
• When placing a call, speak in a natural, moderate tone, with clear pronunciation. The system may have trouble recognizing commands if you speak too softly or too loudly
• Always wait for the beep before speaking any commands
• Close windows and turn off A/C – Open windows, weather (wind/rain), or an A/C fan operating at higher speeds can interfere with Voice Recognition
• Press the talk button and say "Help" to get a list of available commands

REMINDER: Bluetooth^® Wireless Technology audio and calling functions are supported when connected to a Bluetooth^® enabled device.

Voice Recognition

Voice Recognition and Phone Contact Tips:
The system may have difficulty understanding some accents or uncommon names. Improve the performance by making a few simple changes to your phone contacts, listed below. To help optimize the Bluetooth^® Wireless Technology Voice Recognition system, see other tips and reminders under Quick Tips:

• Use full names (first and last names) vs. short or single-syllable names ("John Smith" vs. "Dad," "Smith Residence" vs. "Home")
• Avoid using special characters, emojis or hyphenated names (@, &, #, /, -, *, +, etc.)
• Avoid using acronyms ("In Case of Emergency" vs. "ICE") or words with all capital letters
• Spell words completely, no abbreviations ("Doctor Smith" vs. "Dr. Smith")

QR CODE
Voice Recognition Tips Video

QUICK TIPS

• When placing a call, speak in a natural, moderate tone, with clear pronunciation. The system may have trouble recognizing commands if you speak too softly or too loudly
• Always wait for the system to BEEP before speaking any commands
• Opened Windows/Sunroof, weather (wind/rain), or an A/C operating at higher speeds can interfere with Voice Recognition. Closing Windows/Sunroof and turning off the A/C may help Voice Recognition register your voice
• Press the talk button and say "Help" to get a list of available commands

EV Power Button/Gear Shift

To start the vehicle:

1. Depress the brake pedal
2. Press the POWER button while Gear Shift is in Park or Neutral

To turn the vehicle power OFF, press the POWER button. To use the POWER button, you must have the Smart Key fob on your person.

Power Button positions:

• OFF - The vehicle is off
• ACC (Accessory) - The vehicle is in accessory position. Limited functions are available
• ON - Some vehicle functions are on. Warning lights can be checked
• START/RUN - The READY indicator will illuminate and the vehicle is ready to drive

Gear positions:
P: Park - Press to place in Park . To move out of Park, rotate stalk to R, D or N
R: Reverse
N: Neutral
D: Drive
REMINDER: The vehicle is equipped with a shift-by-wire system and a shift-lock system that prevents you from shifting gears without depressing the brake pedal.

QR CODE
EV Power Button/Gear Shift Video

Kia Connect Activation

Follow these steps to activate your Kia Connect system:

1. From your Infotainment System's home screen, swipe left to all menus
   1. Press SETUP
   2. Press VEHICLE
   3. Press DATA/NETWORK
   4. Press ACTIVATE SERVICE
2. Read and agree to the Terms of Service and Privacy Policy, and press NEXT
3. Enter your phone number or email address to receive a verification code. Press OK, then SUBMIT
4. A link will be sent to your phone via text message or email.
   1. Click on the link and a page will open requesting you to create an account
   2. Provide the information needed and select SAVE to create the account
   3. A page will open displaying your verification code. Enter this code on the infotainment system screen
   4. Press OK and SUBMIT. Press OK again
   5. On your phone, select I HAVE ENTERED MY VERIFICATION CODE and a link will be provided to download the Kia Access App. After installing the app, log in and enjoy

QUICK TIP
If you have already have a Kia Owners Portal account (owners.kia.com), you can use the same phone number or email that's registered to that account. You will just need to enter the password prior to receiving the verification code.
REMINDER: This vehicle is equipped with over-the-air system updates. To download map updates for the navigation system, go to update.kia.com to check for updates that are generally available twice a year.

QR CODES
Kia Connect Activation Video

Kia Connect & Kia Access app Video

For further Kia Connect information, refer to the Car Infotainment System Quick Reference Guide.
Kia Connect is currently unavailable for model year 2022 and later vehicles sold or purchased in Massachusetts. See Kia Connect Terms of Service at owners.kia.com for more information on its availability.
Driving while distracted can result in a loss of vehicle control that may lead to an accident, severe bodily injury, and death. The driver's primary responsibility is in the safe and legal operation of a vehicle, and any handheld devices, other equipment, or vehicle systems which take the driver's eyes, attention and focus away from the safe operation of a vehicle or which are not permissible by law should never be used during operation of the vehicle.

Kia Access App Download

Go to an app marketplace to download the new Kia Access App. Once downloaded, make sure you register your vehicle and set up an account (refer to Kia Connect Activation). Get to know your new Kia and the available convenient features on the app.

QR CODES
Download the Kia Access App by clicking this dynamic QR code. Some phone's operating systems may need to be updated to scan dynamic QR codes.

Kia Access App Features Guide. Click this dynamic QR code to access the guide. Some phone's operating systems may need to be updated to scan dynamic QR codes.

QUICK TIPS

• The smartphone and vehicle need to be connected to a cellular network with a good wireless signal strength in order to use Kia Connect. If these conditions are not met, voice commands may fail or will take a long time to execute
• To use Remote Start or Remote Start with Climate Control feature, all doors, hood and trunk/liftgate must be closed and locked
• Activate Remote Start or Remote Start with Climate Control feature at least 10 minutes before getting into the vehicle, which will allow vehicle interior to reach a desired temperature. If the driver does not enter the vehicle within the 10 minutes, the Remote Start will turn off the engine
• The quickest way to obtain accurate vehicle status through the app is by pressing the refresh button on the app or refreshing the web page when using the customer web portal
• In order to preserve the vehicle battery, Kia Connect will not turn on the vehicle if it has been seven days since the last time the ignition was manually cycled. You will need to restart the vehicle with a key fob in order to use Kia Connect again

Kia Access App Features Guide

The Kia Access App Features Guide is a guide to help you utilize the app to its full potential by detailing each feature and how to adjust various settings. Below are some of the topics included:

• Remote Commands
• Set Climate
• Schedule Remote Start/Climate
• Schedule Charge
• Schedule Service
• Dealer Settings
• Manage Vehicles and Profiles

Vehicle Settings - Infotainment System

To enter the Vehicle Settings mode in the Infotainment System, press the SETUP key or the onscreen SETUP button, when the vehicle is at a standstill, Gear Shift in Park, and while the Power button is in the ON position. Then select VEHICLE to enter the Vehicle Settings menu.

Type 1 Vehicle Settings*:
Driver Assistance:

• Driving Convenience
• Speed Limit
• Warning Method
• Driver Attention Warning
• Driving Safety
• Parking Safety

Digital Keys:

• Smartphone Key
• NFC Card Key
• Digital Key Information

Drive Mode:

• MY DRIVE MODE
• Brake Mode
• Driving Mode Change Alert
• Climate Control ECO Mode

Active Sound Design*:

• Largest, Moderate, Smallest, Change/Off

Climate:

• Recirculate Air
• Automatic Ventilation
• Defog/Defrost Options
• Climate Features

Seats:

• Seating Easy Access
• Seat Position Change Alert
• Smart Support
• Ergo-motion Seat

Lights:

• Ambient Lighting
• One Touch Turn Signal
• Welcome Mirror/Light
• Headlight Delay
• Lighting Patterns
• High Beam Assist
• Interior Lights always on

Door:

• Automatically Lock
• Automatically Unlock
• Approach Unlock
• 2 Press Unlock
• Power Liftgate
• Power Liftgate Opening Speed
• Power Liftgate Opening Height
• Smart Liftgate
• Remote Window Control

Convenience:

• Rear Occupant Alert*
• Service Interval
• Wireless Charging System for Mobile Devices
• Auto Rear Wiper (in R)

QR CODES
EV Features & Settings Video

Driving while distracted is dangerous and should be avoided. Do not attempt to change vehicle system settings while driving.
Actual vehicle settings may vary by model. For more information, refer to the Car Infotainment System Quick Reference Guide.

Wireless Smartphone Charging System

Charge a compatible Qi certified smartphone wirelessly by placing it on the charging pad at the front of the console while the ignition is on.

1. Enable Wireless Charging in the Vehicle Settings in the Infotainment System. Press the SETUP button, then VEHICLE to enter Vehicle Settings, then CONVENIENCE. Select WIRELESS CHARGING SYSTEM FOR MOBILE DEVICES
2. Place a compatible smartphone on the center of the charging pad
3. Indicator light may change to amber once the wireless charging begins
4. Once charging is complete, the amber light may change to green

QUICK TIPS

• The smartphone must be a compatible phone with Qi function available
• Wireless charging must be enabled in Vehicle Settings
• If wireless charging does not work, move smartphone around the pad until the charging indicator turns amber. Avoid placing other metal items in the bin while charging so as not to impede the charging area
• For wireless charging to occur, all doors (excluding rear hatch) must be closed and the Smart Key Fob must be detected inside the vehicle

REMINDERS:

• Some smartphone models are not Qi certified, which may effect the speed or performance of the wireless charging
• Wireless charging technology allows for a device to be charged using inductive charging. See your Owner's Manual for more detailed information and the back page for legal disclaimers
• The wireless charger uses inductive charging, which is less efficient than conventional charging through a cable
• Charging Performance - Device position on the wireless charging system can affect charging performance. Other factors that may affect the charging rate includes foreign objects, such as coins or pens, and phone case thickness
• If driver door is opened, charging will be disabled

QR CODE
Wireless Smartphone Charging Video

Smart Key with Remote Start/Remote Smart Parking Assist (RSPA)

1. Press to lock All Doors. Press twice within 2 seconds to sound the horn
2. Press to unlock Driver's Door. Press twice in 4 seconds to unlock All Doors
3. Press and hold for more than 1 second to unlock Liftgate
   Manual liftgate: Lift the Liftgate handle to manually open Liftgate

REMINDER: The Liftgate unlocks when the Smart Key fob is within close proximity of the vehicle Liftgate.

4. Press and hold more than 0.5 seconds (half a second) for Panic Alarm. To turn off Alarm, press any button

Emergency Key :

• Use to lock/unlock Driver's Door by turning once left, or all doors by turning twice left (if 2 Press Unlock is enabled)
• Use to unlatch rear center seatbelt lower anchor

Remote Start*: Lock the doors by pressing the door lock button within 32 feet distance from the vehicle. Within four (4) seconds of pressing the door lock button, press and hold the Remote Start button for more than two (2) seconds to start the vehicle. To stop the Remote Start operation, press the button again. If the driver does not enter vehicle within three (3) minutes of starting the vehicle, the vehicle will automatically turn off.
Remote Smart Parking Assist (RSPA)* - To park or exit a parking space remotely press and hold as needed. For full operation see instructions in the Owner's Manual.

QUICK TIPS

• If the Smart Key battery is weak or not working properly, hold the Smart Key fob up to the POWER button (Lock button side closest) and press to start vehicle
• The Smart Key's signal can be blocked by the normal operation of a cell phone or smartphone. To help prevent this, store each device separately

REMINDERS:

• Remote button configuration may vary depending on vehicle options
• One/two button turn logic can be changed in Vehicle Settings
• When reinserting the mechanical key, make sure it is pushed all the way in until there is a click sound

QR CODE
Smart Key with Remote Start/Remote Smart Parking Assist (RSPA)

Smart Power Liftgate

The Smart Power Liftgate can be operated from several controls to either open, close or lock the Liftgate. The Smart Power Liftgate will close the Liftgate, lock all doors and Liftgate and then activate the security system.

Opening/Closing from Inside the Vehicle: Press and hold the Smart Power Liftgate Open/Close button* to automatically open/close the Liftgate.
Opening/Closing from Outside the Vehicle: To open the Smart Power Liftgate* automatically, press the Liftgate Release button on the exterior of the Liftgate. Automatically close by pressing the Smart Power Liftgate Close button* located inside the Liftgate lid.

QUICK TIP

• To cancel the Smart Power Liftgate while automatically opening or closing, press any button on the Smart Key fob.

User Settings: The Smart Power Liftgate is OFF by default. To adjust the settings for Opening Height and Opening Speed, press the SETUP key/ button on the Infotainment System. Select the onscreen VEHICLE button to enter the Vehicle Settings. Go to DOOR, SMART LIFTGATE.

• Opening Height: Opening Height: Select POWER LIFTGATE OPENING HEIGHT and choose one of the options. Optional steps to manually program the Opening Height:
  • Open Liftgate and manually position the Liftgate to your preferred opening height
  • Depress and hold the close button on the Liftgate for three (3) seconds or more
  • Once the system sounds the alert that the programming is complete, manually close the Liftgate
• Opening Speed: Select POWER LIFTGATE SPEED and choose FAST or NORMAL

Approach Unlock (Opening with no-touch activation):
When the Smart Key fob is on your person and you are near the back of the vehicle, within close proximity, the hazard lights will blink and a chime will sound for about three (3) seconds as an alert that the Smart Power Liftgate is about to open.
Then the alert system will blink and chime two (2) additional times before opening the Smart Power Liftgate.

QUICK TIPS

• The liftgate must be unlocked before it can be opened by the liftgate Release button
• The liftgate unlocks automatically and then can be opened manually when the Smart Key is within close proximity to the vehicle
• The Smart Key Liftgate button must be held to close the liftgate. Releasing these buttons mid operation will cause the liftgate to halt its motion and sound a warning chime. This is normal operation

REMINDERS:

• Smart Power Liftgate may be damaged if attempting to open or close manually
• If going through a car wash, remind the attendant to keep the vehicle in Neutral and keep the engine running. Also, disable the Smart Power Liftgate lid control using the button inside the glove compartment, turn off the auto rain-sensing wipers and fold in the mirrors
• Ensure all obstacles are out of the way of the liftgate lid when operating the Smart Power Liftgate
• The default liftgate opening/closing speed is set to fast
• The liftgate opening/closing speed setting cannot be changed when the Power Liftgate function is turned off or if the liftgate is not completely closed

QR CODES
Smart Liftgate Operation, Opening Height & Speed Adjustment Video

Images are for illustrative purposes only and may not reflect actual feature or operation.
*IF EQUIPPED

www.kia.com
Customer/Roadside Assistance:
1 -800-333-4KIA
(800-333-4542)