Roland RS-70 Owner's Manual page 162

Troubleshooting
No sound
• Have you specified the MIDI data output destination in your
operating system?
On your computer, you will need to specify the RS-70 as the
output destination for MIDI data. For details on how to make
this setting, refer to "Settings and checking" (p. 148).
• Have you specified the audio data output destination for
your playback software?
Depending on your software, you may need to once again
specify the RS-70 as the MIDI data output destination. For
details on this setting, refer to the operation manual for your
application.
• Are you running multiple applications?
If multiple applications are running simultaneously, an error
message may be displayed. If this occurs, click [OK] and exit the
other applications.
Even if an application window is closed, it is still running if it
appears in the taskbar. Be sure to exit unneeded applications
displayed in the taskbar.
• Was the driver installed correctly?
In order for you to play back MIDI data via the RS-70, the driver
must be installed. For installation and settings, refer to
"Installing & setup the driver (Windows)" (p. 139).
• Is your audio playback equipment (e.g., stereo system)
connected correctly?
Make sure that the USB connector of your computer is connected
to the RS-70 by a USB cable. Make sure that the RS-70's OUTPUT
jacks are connected by audio cables to the input jacks of your
audio playback equipment. For details on connections, refer to p.
17.
• Is the power of your audio equipment turned on?
Make sure that the power is turned on for your audio equipment
(e.g., stereo) and the RS-70.
• Are the various volume settings of the RS-70 set
appropriately?
Use the [VOLUME] knob of the RS-70 to adjust the volume.
• Is your computer in Suspend or Sleep mode?
If so, get your computer to resume normal operation, then exit
all applications that are using the RS-70. Next, turn the RS-70's
power off, then switch it on again.
• Did you reconnect the USB cable or turn the power of the
RS-70 off and on?
Exit all applications that are using the RS-70, and turn the power
of the RS-70 off and then on once again.
• Has your computer been set to enter Sleep mode?
If your computer enters Sleep mode, exit the software you are
using, and then restart your computer. We recommend that you
set your computer to not use Sleep mode.
162
Problems related to the USB
driver (Macintosh)
Cannot install the driver correctly
• Is the CD-ROM correctly inserted into your CD-ROM drive?
Installation is not possible unless the CD-ROM included with the
RS-70 is inserted in your CD-ROM drive. Make sure that the CD-
ROM is correctly inserted into your CD-ROM drive.
• Is the CD-ROM or the lens of the CD-ROM dirty?
If the CD-ROM or the lens of the CD-ROM drive is dirty, the
installer may not work correctly. Clean the disc and/or lens
using a commercially-available CD cleaner or lens cleaner.
• Are you installing the software from a networked CD-ROM
drive?
The software cannot be installed from a networked CD-ROM
drive.
• Is there sufficient free space on your hard disk?
Delete unneeded files to increase the amount of free space. After
deleting the unneeded files, empty the recycling bin.
• Is the RS-70 connected correctly?
Make sure that the USB connector of your computer is connected
to the RS-70 by a USB cable.
• Is the power of the RS-70 turned on?
Make sure that the RS-70's [POWER] switch has been pressed
inward.
• Is OMS installed?
The RS-70 driver cannot be installed unless OMS is installed.
Please install OMS (p. 152).
RS-70 is not detected when making OMS
settings
• Is the RS-70 detected?
Turn the power of the RS-70 off, then on again.
Reconnect the USB cable.
If other USB devices are connected, connect only the RS-70.
It is possible that the Macintosh did not correctly detect and
initialize the RS-70. Leave the RS-70's USB cable connected, and
restart your Macintosh. If it is still not detected, shut down your
Macintosh, and then restart it.
The RS-70 will not be detected if it is connected to the USB
connector on the Macintosh keyboard. Please connect the RS-70
to a USB connector on the Macintosh itself.
No sound
• Have you specified the MIDI data output destination in your
operating system?
On your computer, you will need to specify the RS-70 as the
output destination for MIDI data. For details on how to make
this setting, refer to "OMS settings" (p. 153).
• Have you specified the audio data output destination for
your playback software?
Depending on your software, you may need to once again
specify the RS-70 as the MIDI data output destination. For
details on this setting, refer to the operation manual for your
application.