Panasonic Toughbook CF-F9KWH011M Reference Manual page 165

Troubleshooting (Advanced)
Problems with Cursor
The cursor cannot be controlled properly
Make sure [Touch Pad] is set to [Enabled] on the [Main] menu of the Setup Utility. (
With the following procedure, check that no external mouse driver is installed. If it is installed, it may not possible to use
the Touch Pad.
Windows 7
A
Click (Start) - [Computer] - [System properties] - [Device Manager].
Windows XP
Click [Start] - [Control Panel] - [Performance and Maintenance] - [System] - [Hardware] - [Device Manager].
Double-click [Mice and other pointing devices].
B
If a name other than [Synaptics PS/2...] is displayed, then an external mouse driver is installed. Delete it, then
restart the computer.
Restart the computer by using the keyboard.
Windows 7
Press and press
Windows XP
, U, and select [Restart] with
Press
If the computer does not respond to keyboard commands, read "No response". (
The cursor moves randomly
Check that no external mouse driver is installed. Refer to steps
properly". (above)
Do not press the area around the display. The cursor may move to the edges of the screen.
The cursor cannot be moved with a connected mouse
Check that the mouse is correctly connected.
Install the driver for the connected mouse.
For details of the mouse driver, consult the mouse manufacturer.
(In some cases, later versions may be available.)
If operation is not correct even after installing the driver, set [Touch Pad] to [Disabled] in the [Main] menu of the Setup
Utility. ( page 150)
to select [Restart] and press Enter.
twice, and press

, then press Enter.
and under "The cursor cannot be controlled
A B
165
page 150)
page 163)