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Panasonic Toughbook CF-F9KWH011M Reference Manual

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Reference Manual

Model No.
Model No.
Model No.
We recommend that this Reference Manual be printed.
1
Personal Computer
CF-C1 Series
CF-F9 Series
CF-S9 Series

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   Summary of Contents for Panasonic Toughbook CF-F9KWH011M

  • Page 1: Reference Manual

    Reference Manual Personal Computer CF-C1 Series Model No. CF-F9 Series Model No. CF-S9 Series Model No. We recommend that this Reference Manual be printed.
  • Page 2: Read Me First

    Read Me First Illustrations and Terminology in this Reference Manual NOTE NOTE provides a useful fact or helpful information. CAUTION CAUTION indicates a condition that may result in minor or moderate injury. Enter This illustration means to press the Enter key. Fn+F5 This illustration means to press and hold the Fn key, then press the F5 key.
  • Page 3 Read Me First Windows 7 Sound and Video Sound (e.g. MP3, WMA) and video (e.g. MPG, WMV) recorded in PC Cards and SD Memory Cards may be interrupted during playback. If this happens, copy them to the hard disk drive and play back. Sound and video in AVI files may be interrupted or produce a time-lag during playback.
  • Page 4: Using The Touch Pad

    Using the Touch Pad In this section, illustrations of the CF-C1 Series are used as examples. Use the Touch Pad to move the cursor on the screen and perform computer operations. A. Work Surface (Touch Pad) B. Left Button C. Right Button Function Operation Moving the Cursor...
  • Page 5 Using the Touch Pad Function Operation Dragging Two quick taps, but on the second tap leaving your finger down (applying pressure) and moving it on the work surface. While holding down the button, moving your finger on the work surface. Scroll Trace a circle around the Touch Pad.
  • Page 6 [Settings]. When is not displayed: Click (Start)/ [start] - [All Programs] - [Panasonic] - [Touch Pad Utility settings]. Windows 7 Windows XP If a message appears indicating that the Touch Pad utility is not running, click (Start)/ [start] - [All Programs] - [Panasonic] - [Touch...
  • Page 7 Using the Touch Pad Remove your finger from the pad, then place your finger in the appropriate area to begin scrolling. The finger position on the Touch Pad can be changed using the Touch Pad utility. ( page 8) This explanation assumes in the default setting.
  • Page 8 Using the Touch Pad Vertical scroll Horizontal scroll Trace counter-clockwise To scroll up To scroll left When the horizontal scroll function has not been enabled, any scrolling will be vertical scrolling. The screen will not scroll if you trace toward the center of the Touch Pad. On screens that cannot be scrolled (e.g., desktop screen), if you scroll, the computer may try to scroll the screen, causing the cursor to freeze.
  • Page 9 Using the Touch Pad Click [OK]. NOTE Because the Touch Pad utility and the Virtual Scrolling function both offer scrolling functions that use the Touch Pad, these two features cannot be used simultaneously. If you try to use them at the same time, a message may be displayed asking you if you want to enable the Touch Pad utility.
  • Page 10 Using the Touch Pad Handling the Touch Pad By design, the Touch Pad is to be used with a fingertip only. Do not place any object on the work surface or press down forcefully with sharp-pointed objects (e.g., nails) or hard objects that can leave marks (e.g., pencils and ball point pens). Try to avoid having any harmful substances, such as oil, come in contact with the Touch Pad.
  • Page 11: Operation By Touching The Screen

    Screen Input Operation <Only for CF-C1 Series> The screen of your computer allows you to perform the same operations as the Touch Pad or mouse by touching its surface. <Only for model with digitizer> The computer supports, using the digitizer pen(included) and your fingers. <Only for model with touchscreen>...
  • Page 12 Screen Input Operation Functions Operation Double-clicking (Double-tapping) Two quick taps Dragging Touch and hold the object (i.e. file or icon), move the pen (included) on the surface (dragging the object to the desired location), then release the pen (included). To right-click You can choose either of the two ways below.
  • Page 13 Screen Input Operation Windows XP Touch the item you want to right-click and continue touching until is completely displayed. Move the pen (included) away from the surface of the display. Moving the pen (included) away from the surface of the display before has not completely displayed will result in a left click.
  • Page 14 Screen Input Operation Functions Operation Dragging Touch and hold the object (i.e. file or icon), move the finger on the surface (dragging the object to the desired location), then release the finger. The following operations may not be possible depending on the application program being used. Functions Operation Zoom in, zoom out...
  • Page 15: Calibrating The Screen

    Screen Input Operation CAUTION If a change is made to the display resolution, or the cursor cannot be pointed correctly with the pen (included), be sure to calibrate the screen. ( page When mouse drivers are installed (e.g., IntelliMouse), the screen function may not be used. When the operation of panning (only the internal LCD) is performed while the display resolution is set higher than the resolution of the internal LCD, the screen function will not work properly.
  • Page 16 Screen Input Operation If [User Account Control] is displayed, click [Yes]. Using the digitizer pen or finger, touch each of the “+” target marks one by one, and then click [Yes]. Calibration by a standard user NOTE Perform the following calibration for each user. Run [Tablet PC Settings].
  • Page 17 Screen Input Operation Click [OK] for the digitizer pen operation, or [Finished] for the finger operation. <Only for model with touchscreen> Windows 7 Calibration by an administrator NOTE At first, log on to Windows as an administrator, and perform this calibration. Rotate the display to primary landscape before performing the calibration.
  • Page 18 Screen Input Operation Windows XP Calibration by an administrator If an administrator performs calibration once, other administrators will not need to do even if multiple user accounts are cre- ated. This does not need to be performed two times or more for one computer. Click [start] - [Control Panel] - [Printers and Other Hardware] - [Tablet and Pen Settings].
  • Page 19 Screen Input Operation <Only for model with digitizer> The screen uses electromagnetic induction and may not work properly near strong electrical field or magnetic field such • Near AM radio base station or relay station antennas • Near CRT displays that generate strong electromagnetic field noise Move the screen away from such locations so it will work properly.
  • Page 20: Tablet Buttons

    Tablet Buttons <Only for CF-C1 Series> Button Function LCD Brightness : down : up Input Panel Tablet PC Input Panel on/off This button does not work on the Welcome screen. Rotation Rotates the display. ( page Do not press the button again until the display rotation is completed. Security Works as Ctrl + Alt + Del.
  • Page 21 Tablet Buttons To change the functions of the LCD Brightness buttons Open the Dashboard for CF-C1. Press (USER) button. Select a function in [Brightness buttons]. Brightness Up/Down: Use the buttons to adjust the LCD brightness (default setting) Page Up/Down: Use the buttons to control page up/down Up/Down Arrow keys: Use the buttons to move the cursor up/down Close the Dashboard for CF-C1.
  • Page 22 Display Rotation <Only for CF-C1 Series> After Windows is started up, you can rotate the display and perform the Touch Pad and screen operations in the rotated mode. Rotating the Display Press (Rotation) button. To select the angle and rotate the display When using the computer in the tablet mode Press (Rotation) button.
  • Page 23 Display Rotation Changing the Settings By using the Display Rotation Tool, you can change the settings of the display rotation. Click on the notification area and right-click Windows 7 Right-click on the notification area. Windows XP Click [Setting...]. Change the settings. A.
  • Page 24 Display Rotation NOTE If you shut down Windows when you rotate the display, the Touch Pad and screen do not match the display angle next time you start up Windows for a few seconds. The Touch Pad and the screen may not match the display angle if you change display properties or Intel(R) Graphics Media control panel when you rotate the display.
  • Page 25: Key Combinations

    Key Combinations NOTE Do not repeatedly press the keys in quick succession. Do not use the key combinations together with Touch Pad (external mouse), screen or other key operations. Do not use the key combinations before you log on to Windows. Wait until the hard disk drive indicator turns off.
  • Page 26 Key Combinations Functions Pop-up Icon Fn+F3 Display switching ( page Windows 7 When an external display is connected you can change the operating mode. (The change you made may not be effective until Enter is pressed.) You can also change + P.
  • Page 27 Key Combinations Functions Pop-up Icon Fn+F4 Speaker on/off NOTE (MUTE) Beeps do not sound if you turn off the speaker sound. Fn+F5 Volume (Fn + F5= down / Fn + F6= up) Fn+F6 NOTE When fine-tuning the sound volume, press and hold Fn, and press F5 or F6 intermittently.
  • Page 28 When you press Fn, the key is locked (pressed-down) until you press another key. Use this when pressing difficult key combinations. • Pop-up icon on/off Start up the Hotkey Settings. Click (Start)/ [start] - [All Programs] - [Panasonic] - [Hotkey Settings]. Windows 7 Windows XP Make the settings. [Use Fn key lock] When using an Fn key combination Press Fn once.
  • Page 29: Software Keyboard

    Windows 7 Windows XP Alternatively, you can click Windows 7 (Start) / [start] - [All Programs] - [Panasonic] - [Software Windows XP Keyboard]. Touch the software keyboard. To use shortcut key Example : Ctrl + C Press Ctrl (turns blue) and then press C.
  • Page 30 Software Keyboard Software Keyboard Menu Click (A). Add a check mark to the function you want to use. [Auto Move] The software keyboard moves automatically to avoid overlapping the selected window. [Auto Restore] The software keyboard minimized on the notification area will be restored when you change the input mode. This may not work on some applications.
  • Page 31 [Start a program] / [Launch an application]. Windows 7 Windows XP Click [Browse…], and input the following. Windows 7 Windows 7 (32-bit) : c:\Program Files\Panasonic\MEISKB\Skblnch.exe Windows 7 (64-bit) : c:\Program Files (x86)\Panasonic\MEISKB\Skblnch.exe Windows XP c:\Program Files\Panasonic\MEISKB\MEISKB.exe Click [OK], and then [OK].
  • Page 32 Double-click on the notification area. Windows XP Alternatively you can click (Start) / [start] - [All Programs] - [Panasonic] - [Hand Writing Windows 7 Windows XP Utility]. NOTE Select the image size before handwriting by clicking [Option] - [Window size]. If you change the size after handwriting, the image quality will become lower.
  • Page 33 Dashboard for CF-C1 <Only for CF-C1 Series> You can perform the following operations easily by using the Dashboard for CF-C1. Open the Dashboard for CF-C1. Press (USER) button. Make the operation. [Battery 1] [Battery 2] Check the remaining battery charge for the battery pack 1 ([Battery 1]) and the battery pack 2 ([Battery 2]).
  • Page 34 Dashboard for CF-C1 Make changes on the screen that appears. Click [OK], and then [OK]. [Resolution] Set the screen resolution and screen orientation / color quality as follows. Windows 7 Windows XP Click [Change settings]. Make settings on the screen that appears. Click [OK].
  • Page 35 Dashboard for CF-C1 Using Dashboard for CF-C1 as an Application Launcher You can launch application programs easily by registering them to the Dashboard for CF-C1 screen. Log on to Windows as an administrator, and proceed as follows. Open the Dashboard for CF-C1. Press (USER) button.
  • Page 36 An administrator must click [Change settings that are currently unavailable] to use these functions. Log on to Windows as an administrator, and proceed as follows. Click (Start) / [start] - [All Programs] - [Panasonic] - [Dashboard for Windows 7 Windows XP CF-C1 settings].
  • Page 37: Battery Power

    Battery Power Checking the Battery Status Battery indicator(s) <CF-C1 Series> <CF-C1 Series> Battery pack 1 Battery pack 2 <CF-F9/CF-S9 Series> Battery Indicator Battery Status Not lit Battery pack is not connected or no charging. Orange light on / Charging in progress. If [Battery Charging Indicator] in the [Main] menu of the *1*2 flashing...
  • Page 38 Battery Power NOTE Once the battery is fully charged, the computer performs recharging only when the remaining battery power becomes less than approximately 95% (75% when the battery’s Economy Mode (ECO) is enabled), so overcharging is avoided. Checking the Remaining Battery Power There are three methods to check the remaining battery power.
  • Page 39 Battery Power <CF-F9/CF-S9 Series> Display Condition When the battery pack is inserted. (example) When the battery pack is not inserted. [ECO] is displayed when the battery’s Economy Mode (ECO) is enabled. To check the remaining battery power and remaining time using the Windows Battery Meter (Windows Power Meter) (After logging on to Windows) Click...
  • Page 40 Battery Power To check the remaining battery power using the battery indicator (When the power is off or in sleep or hibernation) <CF-C1 Series/CF-S9 Series> Close the display completely. <CF-F9 Series> Close the display and confirm that the latch is locked. Disconnect the AC adaptor.
  • Page 41 Battery Power <CF-C1 Series> Indicators Charging Status (Remaining Battery Charging Status (Remaining Battery Power) Power) • When the battery’s Economy • When the battery’s Economy Mode (ECO) ( page 45) is Mode (ECO) ( page 45) is disabled enabled orange/none/none 0 % - 49 % 0 % - 39 % green/none/none 50 % - 74 %...
  • Page 42 Battery Power <CF-C1 Series> To check the battery charging status using the indicators You can use the indicators illustrated below to easily and quickly check the battery charging status. Start up the Setup Utility ( page 148). Select [Main]. Set [Battery Charging LED Mode] to [Multiple]. Press , and then select [Yes] and press Enter...
  • Page 43 Battery Power When the battery charging status is checked by the indicators, you cannot check to see whether the battery’s Economy Mode is enabled or disabled. <CF-C1 Series> To check the remaining battery power using the Dashboard for CF-C1 The Dashboard for CF-C1 allows you to easily check the remaining battery power ( page 33).
  • Page 44 Close all the applications. Perform “Battery Recalibration”. Click (Start)/ [start] - [All Programs] - [Panasonic] - [Battery] - [Battery Recalibration]. Windows 7 Windows XP When the confirmation message appears, click [Start]. Frequent recalibration of the battery can degrade the battery. A caution message appears when the “Battery Recalibration”...
  • Page 45 You can also perform the “Battery Recalibration” with the following procedure. Restart the computer. Press and hold F9 while the [Panasonic] boot screen is displayed just after the computer starts the startup procedure. When the remaining battery power is displayed, press Enter.
  • Page 46 Click [Enabled] or [Disabled] in [The battery’s Economy Mode (ECO)]. Windows XP Right-click either (Disable) or (Enable) on the notification area. is not displayed, click [start] - [All Programs] - [Panasonic] - [Battery] - [Economy Mode(ECO) Setting Utility]. Click [Economy Mode(ECO) Enable] or [Economy Mode(ECO) Disable]. [Enabled]/ [Economy [Disabled]/...
  • Page 47 Battery Power NOTE After disconnecting the battery pack, if you connect it to a computer on which the battery’s Economy Mode (ECO) settings differ, the battery will either recharge or discharge until the next time the computer is turned on, giving priority to the battery pack setting on that computer.
  • Page 48 Battery Power To insert For CF-C1 Series: Slide the battery pack in parallel with the arrow direction until it clicks to the secured position. For CF-F9/CF-S9 Series: Slide the battery pack in parallel with the arrow direction and attach it so that the left and right projections on the new battery pack match the dents of the computer.
  • Page 49 Battery Power <CF-C1 Series> Adding the Second Battery Pack When using your computer with a battery pack, you can insert the second battery pack. Proceed as follows. Turn your computer over. Slide the latch corresponding to the battery compartment to which you are going to insert the second battery pack, and remove the battery bay weight saver.
  • Page 50 AC adaptor is used (except for the power saving function in Power Plan Extension screen). Switch the power plan to [Panasonic Power Management] ( page When you switch the power plan, ON/OFF for CD/DVD drive (for CF-F9/CF-S9 Series), brightness of the screen, rotation of the cooling fan, etc.
  • Page 51 Power consumption is increased or reduced when Balanced necessary. [Turning display off], [Setting the computer to Sleep], etc. are the same settings as for [Panasonic Power Management], but [Wireless Adaptor Settings], etc. in [Wireless Adaptor Settings] of [Change advanced power settings] differ. When you rarely use Lowered performance saves power.
  • Page 52 Panasonic’s unique power saving functions The power saving function designed by Windows and Panasonic’s unique power saving functions (Power Plan Extension Utility) are two different types of power saving functions constituting the power plan of this computer. The following explains Panasonic’s unique power saving functions (Power Plan Extension Utility) settings.
  • Page 53 Customizing the Power Setting Item Power saving contents Fan control mode You can switch the rotation of the cooling fan to: Adjust according to the computer temperature (Standard)/Reduce heat generation by faster rotation (High speed)/Reduce the fan noise by slower rotation (Low speed). NOTE You can also switch according to the procedure of [Extension setting manual temporary switching].
  • Page 54 Customizing the Power Setting Item Power saving contents The battery’s Economy Mode Switching the full-charging capacity of the battery to 80% (Enabled)/100% (Disabled) (ECO) When [Enabled] is selected, the battery operation time becomes shorter, but the battery deterioration due to full-charging (100%) is alleviated. Consequently, the battery life becomes longer.
  • Page 55 Customizing the Power Setting Switching Power Plan Extension Utility manually You can manually switch the fan control mode, the optical disc drive’s power (for CF-F9/CF-S9 Series), and the battery’s Eco Mode (ECO). NOTE The contents set by [Extension setting manual temporary switching] are not associated with the power plan. The settings become disabled if the power plan is switched.
  • Page 56 Customizing the Power Setting Click on the notification area and click Click [Extension setting - Edit]. Click [Editing the power plan]. Select [New], [Edit], [Copying and adding], [Setting to active], [Delete] or [Restoring the power plan set at the factory]. Make the settings according to the screen instructions as necessary.
  • Page 57 Disable Wake Up from wired LAN function when it is not needed. This reduces power consumption in Standby/ Hibernation. To confirm current settings, click [start] - [All Programs] - [Panasonic] - [Power Saving Utility] to view [Wired LAN standby power saving function].
  • Page 58 Customizing the Power Setting When using this computer with the battery pack only We recommend against using applications that place a significant load on the CPU. Some screen saver place a large burden on the CPU even when you are not operating the computer. We recommend that you do not use a screen saver.
  • Page 59 Customizing the Power Setting Setup Click [start] - [All Programs] - [Panasonic] - [Power Saving Utility]. Click [Enable] for each function. Click [OK] in the confirmation screen that appears. To enable “Intel video driver power saving function” Select [Enable], and slide the slide bar to the “Maximum Battery”...
  • Page 60 Sleep/Standby or Hibernation Functions Starting Up Your Computer Quickly sleep/ standby or hibernation functions allow you to shut off the computer without closing Windows 7 Windows XP programs and documents. You can quickly return to the programs and documents that you were working on before sleep or hibernation.
  • Page 61 Windows XP Failing the password input while resuming from hibernation: • At the next resume, Panasonic boot screen will appear. At this time, do not start the Setup Utility and do not change settings. Otherwise, resume may not operate correctly.
  • Page 62 Sleep/Standby or Hibernation Functions Do not enter sleep/ standby or hibernation in the conditions below, otherwise the data or file may Windows 7 Windows XP be corrupted, sleep or hibernation may not work, or malfunction may occur in the computer or the peripheral devices. •...
  • Page 63 Sleep/Standby or Hibernation Functions Windows XP To enter standby, click [start] - [Turn Off Computer] - [Stand By]. To enter hibernation, click [start] - [Turn Off Computer], then press and hold Shift and click [Hibernate]. CAUTION While the computer is entering sleep/ standby or hibernation Windows 7...
  • Page 64 Sleep/Standby or Hibernation Functions To resume from sleep/standby or hibernation Open the display, or slide the power switch (A). <CF-S9 Series> <CF-C1 Series> <CF-F9 Series> In the default setting, the Windows password will be requested to resume. CAUTION Do not perform the following operations until resuming is complete. After the display is resumed, wait approximately 15 seconds (normally) or 60 seconds (when the computer is on a network).
  • Page 65: Security Measures

    Security Measures You can set the password and/or enable/disable some functions for security purpose. Another security measure <Only for model that supports TPM> • Embedded Security (TPM) ( page 155): For further information, refer to the Installation Manual of “Trusted Platform Module (TPM)”.
  • Page 66 Security Measures Preventing Your Computer from Unauthorized Use You can set a start-up password to prevent your computer from unauthorized use. Set the password ( page 65), and select [Enabled] in [Password On Boot] in the [Security] menu of the Setup Utility ( page 155).
  • Page 67 CD/DVD Drive <CF-F9/CF-S9 Series> NOTE Connect the AC adaptor if writing operation takes a long time. If the remaining battery power becomes low and the power is not supplied, writing operation may not be completed. Use Windows features or writing software to write to discs (e.g. “Using Roxio Creator LJB” page 82).
  • Page 68 CD/DVD Drive When opening/closing the disc cover <CF-F9 Series> When the computer is on, use the drive power/open switch. ( page When closing the disc cover, press down the center of the disc cover (<CF-F9 series>position indicated “CLOSE”, <CF-S9 series>position of the arrow.) to ensure that the cover is locked.
  • Page 69 If discs get very dirty, wipe with a moist, soft cloth from the center toward the edge, then wipe again with a dry cloth to take up remaining moisture. <For recordable/rewritable discs> It is recommended to use the Panasonic disc cleaner. Do not use a cloth.
  • Page 70 CD/DVD Drive How to hold a disc Turning On/Off the CD/DVD Drive When you are not using the CD/DVD drive, you can turn the drive power off to minimize power consumption. When you want to minimize power consumption (example) Set [Optical Drive Power] in the Setup Utility to [Off]. ( page 150) The drive power remains off when the computer is started up.
  • Page 71 CD/DVD Drive Turning on or off immediately There are two methods, as follows. Slide the drive power/open switch (A) to the left. <CF-F9 Series> • Each time you slide the switch, you will hear a beep and the drive power will turn on or off.
  • Page 72 To turn the power on again after it has turned off: See “Turning on or off immediately” ( page To restart this utility after selecting [Exit], click [start] - [All Programs] - [Panasonic] - [Opti- cal Disc Drive Power-Saving Utility], or restart the computer.
  • Page 73 CD/DVD Drive Disc Information You can read from/write to the following discs. CD-R CD-RW Recordable *2*3*4 *4*5 *4*5*6 *4*5 *4*5 DVD-RAM DVD-R DVD-RW You can read from the following discs. CD-ROM CD DIGITAL CD TEXT CD-EXTRA Video CD Photo CD AUDIO VIDEO CD *5*8...
  • Page 74 When playing back videos recorded over both layers of a one-sided, dual-layer disc, videos or sounds are interrupted at the point where the recording layers change. Recommended discs for writing Visit the following web site: http://pc-dl.panasonic.co.jp/itn/support/disk/diskinfo.html Using DVD Discs To play DVD-Video or MPEG2 files, you need to use DVD playback software such as WinDVD ( page 79).
  • Page 75 CD/DVD Drive Inserting/Removing a Disc Turn on the computer. Slide the drive power/open switch (A) to the right. If the CD/DVD drive indicator is off (drive power is off), it will take some time for the drive power to turn on, and for the disc cover to open.
  • Page 76 CD/DVD Drive Insert/Remove a disc. To insert With the title side of the disc (B) facing up, insert the disc under the keyboard. Push down on the center of the disc until it clicks in place. To remove Press on the center spindle (C) and carefully lift up the edge of the disc. <CF-F9 Series>...
  • Page 77 CD/DVD Drive NOTE To remove a disc when the disc cover cannot be opened or when the computer is powered off: • Insert a pointed object (e.g., the bent-out tip of a paper clip, or the tip of a ballpoint pen) into the emergency hole (A), and move in the direction of the arrow.
  • Page 78 Confirm whether the CD/DVD drive power is on. If the drive power is off, turn it on. Click [start] - [All Programs] - [Panasonic] - [Optical Disc Drive Letter-Setting Utility]. Click in [New drive letter], click the drive letter, and click [OK].
  • Page 79 [start] - [All Programs] - [InterVideo WinDVD] - [InterVideo Windows 7 Windows XP WinDVD for Panasonic]. Use WinDVD as administrator. If the AutoPlay screen is displayed after a disc is set in the CD/DVD drive, click [Play DVD movie-using InterVideoWinDVD].
  • Page 80 WinDVD Do not install another player software together with WinDVD. Doing so may interfere with smooth playback. Some DVD-Video discs contain the player software and start installing. In this case, cancel the installation as soon as possible. If you accidentally installed another player software and find a problem in playback, try either of the following procedures.
  • Page 81 WinDVD Windows XP Log on to Windows as an administrator. Input [c:\util\windvd\setup.exe] in [start] - [Run] and click [OK]. Follow the on-screen instructions and install WinDVD. When the [License Agreement] screen appears, click [Yes] if you agree to the terms. Refer to “LIMITED USE LICENSE AGREEMENT”...
  • Page 82: Writing To Cd/dvd

    Writing to CD/DVD <CF-F9/CF-S9 Series> Applicable Media Refer to the Disc Information ( page 73). Refer to the software’s online manual (below). About Copies When writing to discs, make sure that you are not infringing upon any copyrights. It is illegal to copy audio CDs for non-personal use.
  • Page 83 Writing to CD/DVD Usage Precautions When an external CD/DVD drive has been connected Do not turn the CD/DVD drive power off on this computer when writing to a disc in an external CD/DVD drive. Turning the power off may result in a malfunction, such as an interruption in the external CD/DVD drive operation. Windows 7 Using DVD-RAM for Windows 7 Formatting must be executed to write a file to a DVD-RAM.
  • Page 84 Writing to CD/DVD Formatting method When formatting is executed, data recorded on the disc is erased. Back up data as required. Set a DVD-RAM in the CD/DVD drive. Close all applications that use DVD-RAM. Click (Start) - [Computer], right-click the CD/DVD drive and click [Format]. Select the settings and click [Start].
  • Page 85 Writing to CD/DVD Logical format method Formatting software and drivers required to conduct each type of formatting have been installed on this computer. When formatting is executed, data recorded on the disc is erased. Back up data as required. Log on to Windows with the administrator authority. Set a disc in the CD/DVD drive.
  • Page 86 Writing to CD/DVD Notes During Use If you have uninstalled Roxio Creator LJB accidentally Reinstall it by following the steps below. Windows 7 (Start) and input [c:\util\sonic\emc] in [Search programs and files], and press Enter. Click Right-click [setup] in [emc] folder and click [Run as administrator]. If there are two or more “setup”...
  • Page 87 PC Card You can insert the PC Card Type I (3.3 mm) or II (5.0 mm) to the PC Card slot. NOTE The following types of card are not supported: PC Card Type III, ZV card, SRAM card, FLASH ROM card (excluding ATA interface type), and other cards that require 12V of operating voltage.
  • Page 88 PC Card To remove the card Disable the card function. Windows 7 Click on the notification area and then click Select the card. Windows XP Double-click on the notification area and select the card, then click [Stop]. Follow the on-screen instructions. This step is not necessary when removing the card after turning off the computer.
  • Page 89 PC Card When a card is inserted, power consumption increases. Remove the card when it is not in use, especially when operating by battery power. To connect peripheral devices (SCSI, IEEE1394, etc.) using a PC Card, follow the steps below (one example). Connect the peripheral device to the card.
  • Page 90: Smart Card

    Smart Card <Only for CF-C1 Series with Smart Card slot> You need software to use a Smart Card. CAUTION Do not: • Hit, bend, or drop the card. • Touch the contact part with fingers or metal object. • Place the card in very hot location for a long time. •...
  • Page 91 Note that Panasonic assumes absolutely no liability for any loss of data recorded by the user, or any other damages, directly or indirectly.
  • Page 92 SD/SDHC Memory Card To remove the card Preparation Save the data and close all applications. Confirm the SD Memory Card indicator is off. When SD Memory Card security function is enabled, it may be possible to remove the card even when is blinking.
  • Page 93: Expanding Memory

    Expanding Memory Use RAM modules that comply with the specifications below. Using any other module may cause malfunction or result in computer failure. RAM module specifications: DDR3 SDRAM, 204 pins, SO-DIMM, 1.5 V, PC3-6400 CAUTION Use recommended RAM module products. Do not use non-recommended RAM modules. Non-recommended RAM modules may not operate properly, and may cause damage to your computer.
  • Page 94 Expanding Memory Preparation Turn off your computer. • Do not use the sleep ( ) / standby ( ) or hibernation. Windows 7 Windows XP • Make sure no foreign objects are under the computer. Disconnect the AC adaptor and remove the battery pack. Remove the screw (A) and the cover on the bottom of the computer.
  • Page 95 Expanding Memory Inserting the RAM Module Place the RAM module lightly in parallel with the RAM module slot so that the notch (B) of the RAM module and the protrusion (C) of the RAM module slot is in the same direction. The gold terminals are visible at this point.
  • Page 96 Expanding Memory Insert the RAM module parallel to the slot firmly until the gold terminals are invisible. If it is hard to insert the RAM module, do not try forcibly but check the module’s direction. <CF-C1 Series> <CF-F9 Series> <CF-S9 Series> Press the RAM module down until the right and left hooks (D) lock into place.
  • Page 97 Expanding Memory Removing the RAM Module Carefully open the left and right hooks (E). The RAM module will be raised. <CF-C1 Series> <CF-F9 Series> <CF-S9 Series> Carefully remove the RAM module from the slot. <CF-C1 Series> <CF-F9 Series> <CF-S9 Series> Set the cover and battery pack back.
  • Page 98: Port Replicator

    Port Replicator <CF-C1/CF-F9 Series> You can use the following optional port replicator. This device frees you from being bothered by a lot of cable connections when you carry the computer. It also allows you to connect various peripherals. <CF-C1 Series> Desktop port replicator CF-VEBC11 <CF-F9 Series>...
  • Page 99: External Display

    External Display You can switch the output destination to an external display. Connect the external display to the external display port (A). <CF-S9 Series> You can also switch the output destination to an external HDMI display. Connect the HDMI display to the HDMI port (B). <CF-C1 Series>...
  • Page 100 External Display Using Graphics Driver Right-click the desktop, and click [Graphics Properties]. Click [Multiple Displays]. Select the display in [Operating Mode]. To display the image only on the internal LCD, select [Single Display] and select [Built-in Display] for [Primary Display]. To display the same image on both the internal LCD and an external display, select [Clone Displays].
  • Page 101 External Display NOTE After resuming from sleep/ standby or hibernation, or restarting the computer, the output Windows 7 Windows XP destination may not be the same as the one selected in the previous status. When you change the display after Windows starts up, do not press any key until switching is complete. + P or Fn + F3 / Fn + F3 may not work when you use the Display switching by pressing...
  • Page 102 External Display CAUTION + P or Fn + F3 / Before disconnecting the external display, switch to the internal LCD by pressing Windows 7 Fn + F3. Otherwise the displayed image quality may become different after disconnection (e.g., wrong Windows XP + P or Fn + F3 / Fn + F3 to reset the image quality.
  • Page 103 External Display When there is no display after the position of the extended display is changed: The application running is displayed at the position of the extended display before the change. Return the position of the extended display to the condition before the change. Move the application to the internal LCD, and then correct the position of the extended display.
  • Page 104: Usb Devices

    USB Devices Connecting/Removing USB Devices To connect the device Connect the USB device to one of the USB ports (A). <CF-C1 Series> <CF-F9 Series> <CF-S9 Series> For further information, refer to the instruction manual of the USB device. To remove the device Disable the USB device.
  • Page 105 USB Devices CAUTION Do not remove a USB device while your computer is in the sleep/ standby or hibernation. Windows 7 Windows XP Save important data and close all applications. NOTE You may need to install the driver for the USB device. Follow the instruction manual of the USB device. You may need to install the driver again when connecting the device to another port.
  • Page 106: Fingerprint Reader

    Fingerprint Reader <Only for model with Fingerprint Reader> <CF-C1 Series> <CF-F9 Series> <CF-S9 Series> Fingerprint Reader NOTE Enrollment and authentication is unavailable to an extremely minority of people including those whose fingerprints give little data for personal identification. How to Use the Fingerprint Reader This section explains how your fingerprints are enrolled and authenticated.
  • Page 107 Fingerprint Reader NOTE It is strongly recommended to enroll at least two fingers. CAUTION We shall not be liable for any loss or damage whatsoever resulting from your Fingerprint device or neglect of Fingerprint device use, or any data loss resulting from such developments as Fingerprint authentication device malfunctioning. <CF-C1 Series>...
  • Page 108: Security Functions

    Fingerprint Reader To access the online manual This manual describes Step 2, and the initial part of Step 4. For further steps, refer to the Protector Suite Help menu. Click (Start) / [Start] - [All Programs] - [Protector Suite] - [Control Center] - [Help] - [Help]. Windows 7 Windows XP Precautions...
  • Page 109 Fingerprint Reader Windows XP Click [start] - [Run] and input “c:\util\drivers\fngprint\install\32-bit\Setup.exe”, and click [OK]. Click [Next]. Installation starts. Follow the on-screen instructions. When the “Protector Suite *.* has been successfully installed.” message appears, click [Finish]. At the confirmation message, click [Yes]. The computer restarts.
  • Page 110 Fingerprint Reader NOTE The numbers of fingers to register for the fingerprint sensor may vary depending on the characteristics of fingers. • Enrollment to the hard disk All enrolled fingerprints are stored on the hard disk. There are no limits for the numbers of fingers to register, although there is a limit for the numbers of those for Power-on Security.
  • Page 111 Fingerprint Reader More Advanced Security You can increase your computer’s security level by setting the BIOS level described in this section. There is [Fingerprint Security] in [Security] menu in the Setup Utility. Can be changed only when [Set Supervisor Password] is set.
  • Page 112 Fingerprint Reader Useful Information Backup The file described below is necessary for recovering the Fingerprint authentication data. Back up this file periodically in a safe location such as removable disk to avoid data loss resulting from some accidents. We recommend you to store the file in a removable disk or network drive because the benefit of Fingerprint authentication security can be reduced if you keep the file in the internal hard disk drive.
  • Page 113 Fingerprint Reader Limitations in Use Password Bank limitations: The following web pages cannot be supported. Web pages which are created by the following technologies: • Web forms created on the fly using JavaScript. • Web forms which looks as one form (e.g. login field, password field), but internally created with two independent forms. •...
  • Page 114 Fingerprint Reader NOTE The data enrolled in the fingerprint sensor is not image data. You cannot restore fingerprint image data from the data enrolled in the fingerprint sensor. Disable Power-on Security. Log on to Windows as an Administrator. Click (Start) / [start] - [All Programs] - [Protector Suite] - [Control Center].
  • Page 115 Fingerprint Reader • If the confirmation message appears, click [Yes]. • The computer restarts. Starting Over If the specific solutions for your problem in Fingerprint Reader ( page 177) do not work, you can use these instructions as the last measure and start over. However, please note that you can lose your data - passwords, secret keys and fingerprints. Log on to Windows as an Administrator.
  • Page 116: Web Camera

    Web Camera <Only for CF-C1 Series with Web Camera> Description of Parts Web Camera NOTE To use the Web Camera, the software corresponding to the Web Camera is needed. When the computer is moved from hot and humid environment to low temperature environment, dew condensation may mist up inside the lens.
  • Page 117 Starting up Camera Utility Start up the Camera Utility to take pictures and videos. Click (Start) [start] - [All Programs] - [Panasonic] - [Camera Utility]. Windows 7 Windows XP NOTE If you use this utility and other multi-media software at the same time, an error may occur. Close all multi-media software including this utility and restart this utility.
  • Page 118: Taking Pictures

    Web Camera Taking Pictures Taking Pictures Take photo page 119) Burst shooting page 119) Recording page 121) Zoom in below) Photo library Video library Zoom In To enlarge or reduce the camera image. Click or click [Control] - [Zoom] and select [x 1.0], [x 1.5], [x 2.0], [x 2.5], or [x 3.0]. You can assign the Zoom In function to the tablet button.
  • Page 119 Web Camera Mirrorring You can change mirror the camera. Click [Control] - [Mirror] - [ON] or [OFF]. Take Photo You can record the camera image as a picture. Adjust the direction of camera, zoom ( page 118), picture quality ( page 120), etc.
  • Page 120: Changing The Settings For Taking Pictures

    Web Camera Changing the Settings for Taking Pictures Click [Photos] - [Settings...] Change to preferred settings and click [OK] When the following boxes are checked, • Box (A) only: Select to save or cancel, after the photo is taken Save ( ) and delete icons ( ) will appear after the photo is taken.
  • Page 121 Web Camera Recording Video Recording Video Click or click [Video] - [Start Recording] While recording, the icon changes to Click or click [Video] - [Stop Recording] NOTE You cannot zoom, mirror or display the date/time stamp while recording. When the distance between the camera and subject is too close, the image may be out of focus. If you specify an externally connected storage device as the save destination, the camera software may operate slowly.
  • Page 122 Web Camera Changing the Settings for Recording Video Click [Video] - [Settings...] Change to preferred settings and click [OK] When the following boxes are checked, • Box (A) only: Select to save or cancel, after the video is recorded Save ( ) and delete icons ( ) will appear after the video is taken.
  • Page 123 Web Camera Settings Setting Audio Set your sound preferences on the [Audio Control] screen. Click [Settings] - [Audio Control] NOTE To set sound preference, please attach an external microphone. Some items cannot be set depending on the device. Setting Image Quality Set your image quality preferences on the [Image Control] screen.
  • Page 124 Windows XP Click [Browse…], and input the following. <When assigning the “Zoom in” function> ( page 118) c:\Program Files \panasonic\PCam\pcam.exe /zoom_in <When assigning the “Take photo” function> ( page 119) c:\Program Files \panasonic\PCam\pcam.exe /shutter <When assigning the “Take photo” function by specifying the file name> (...
  • Page 125 Web Camera Click [OK], and then [OK]. NOTE When the Camera Utility is not running, and if you press the buttons to which the “Zoom in” function, “Take photo” function, etc. are assigned, the Camera Utility is activated. If you operate the Utility after assigning the “Take photo” function, the same operation will be performed as the one when the check marks both for (A) and (B) are not added in “Changing the Settings for Taking Pictures”.
  • Page 126 Modem <Only for model with internal modem> Connecting the Internal Modem with a Telephone Jack CAUTION You cannot connect the modem to the following lines. • Interphone • Intercoms • ISDN Be sure to connect the telephone cable into the modem port, not into the LAN port. Use a surge protector since the modem may be damaged by a sudden high voltage surge that may occur in the event of a lightning strike.
  • Page 127 Modem Windows XP Click [start] - [Control Panel] - [Printers and Other Hardware] - [Phone and Modem Options] and change the settings as necessary. NOTE Do not enter sleep/ standby or hibernation during communications. Windows 7 Windows XP To remove the cable, press and hold the lever and pull out. Ring Resume Function The computer automatically resumes from Windows 7...
  • Page 128 Modem Windows XP Click [start] - [Printers and Faxes]. Click [Set up faxing] in the [Printer Tasks] area on the left. This operation is not necessary next time. Right-click the fax icon and then click [Properties]. Click [Devices] - [Properties]. Click [Receive], and then add the check mark for [Enable device to receive] and click [OK].
  • Page 129 Modem NOTE This function does not work when the computer is off or is in hibernation. Connect the AC adaptor. The screen remains dark after the computer resumes from sleep/ standby. The previous Windows 7 Windows XP screen display will be restored when you touch the keyboard, Touch Pad or screen. The computer cannot resume if the telephone is not connected to the internal modem (e.g., you cannot use a PC Card modem).
  • Page 130: Turn On The Computer

    CAUTION To ensure proper network operations, use a twisted pair cable (category 5 or higher) less than 100 m in length. Do not use the sleep/ standby or hibernation during communications (except when the Wake Windows 7 Windows XP up from wired LAN function is in use), as this may cause an error in data transmission or reception. The timeout function may engage even during data transmissions, causing the computer to automatically go into sleep/ Windows 7...
  • Page 131 Power On by LAN/Wake Up from Wired LAN NOTE Even when a password is set in the Setup Utility and [Password on boot] is set to [Enabled], entering the password is unnecessary for turning on or resuming the computer. Connect the AC adaptor. The Power On by LAN function is off under the following conditions: •...
  • Page 132: Enabling/disabling The Wake Up From Wired Lan Function

    Enabling/Disabling the Wake Up from wired LAN function When the Wake Up from wired LAN function is enabled, the computer automatically resumes from sleep or hibernation when the computer is accessed from the network server via the internal LAN port. (Default setting) The Wake Up from wired LAN function can be switched to enable/disable by performing the following procedure.
  • Page 133 Disabling/Enabling Wireless Communication <Only for model with wireless LAN, Bluetooth, and/or wireless WAN> The wireless switch on the front of the computer (below) Wireless Switch Utility ( page 134) Settings in the Network and Sharing Center ( page 138) Windows 7 Settings in the [Advanced] menu of the Setup Utility ( page 151)
  • Page 134 Disabling/Enabling Wireless Communication Wireless Switch Utility This utility allows you to control the function of the wireless switch. This utility also allows you to enable or disable wireless devices from a pop-up menu in the notification area. In the default setting, all wireless devices are enabled. The Wireless Switch Utility icon The icon appears when click ( when click...
  • Page 135 Disabling/Enabling Wireless Communication Select the setting you want to assign to the wireless switch. [Selects the device for which to turn the device status on each time with the dialog box.] Display a dialog each time you set the Wireless switch to ON so you can choose which wireless device to enable. [Turns on the following device.] Only selected devices are enabled when you set the Wireless switch to ON.
  • Page 136: Checking The Status Of The Wireless Connection

    Disabling/Enabling Wireless Communication Click [start] - [Run] and input [c:\util\wdisable\setup.exe], and click [OK]. Follow the on-screen instructions to install the Wireless Connection Disable Utility. Checking the status of the Wireless Connection NOTE The Wireless Switch Utility should also be installed so that the Wireless Connection Disable Utility works. The utility does not automatically disable the Bluetooth connection.
  • Page 137: Wireless Lan

    Wireless LAN <Only for model with wireless LAN> CAUTION Do not use wireless LAN on airplanes, in hospitals, or in other locations where wireless LAN signals may affect devices. Follow the instructions of airline companies and hospitals. If you use the computer in these locations, turn off the wireless LAN.
  • Page 138 Wireless LAN Using the Wireless LAN Function Before using a wireless LAN, turn the wireless LAN communication on. Turning on/off the wireless LAN communication Slide the wireless switch to turn on/off wireless LAN. ( page 133) When turning on wireless LAN If you cannot turn on wireless LAN using the wireless switch, confirm the Wireless Switch Utility setting ( page 134).
  • Page 139 Wireless LAN Windows XP Setting the profiles Preparation Follow the instruction manual of the wireless LAN access point to make settings for the access point to recognize the computer. Slide the wireless switch to the right to turn on the wireless LAN. Double-click on the notification area.
  • Page 140: Setting The Wireless Lan Access Point

    Wireless LAN Windows 7 Setting the wireless LAN access point Preparation Follow the instruction manual of the wireless LAN access point to make settings for the access point to recognize the computer. Turn the wireless LAN on. Click on the notification area. Select an access point, and click [Connect].
  • Page 141 Wireless LAN Setting the Wireless LAN Standard IEEE802.11a (802.11a) Click on the notification area and click Windows 7 Click on the notification area. Windows XP Click [802.11a Enabled] or [802.11a Disabled]. NOTE In some countries, communication using IEEE802.11a (5 GHz wireless LAN) standard is restricted by law. The Wireless Switch Utility icon ( ) indicates the on/off status of wireless LAN and/or wireless WAN, not the setting of IEEE802.11a.
  • Page 142 Bluetooth <Only for model with Bluetooth> NOTE Communication is established through the Bluetooth antenna (A). Do not block the antenna area with your hand. <CF-C1 Series> <CF-F9 Series> <CF-S9 Series> When Bluetooth is installed, [Bluetooth] is displayed in the [Advanced] menu of Setup Utility. To use Bluetooth, set [Bluetooth] to [Enabled] (default) in the [Advanced] menu of the Setup Utility.
  • Page 143 Bluetooth Fast User Switching Function When switching to a different user with the Fast User Switching function, Bluetooth may not be used. In this case, log off all users without using Fast User Switching function and perform the operation once more. If the problem persists, restart the computer.
  • Page 144: Hard Disk Drive

    Hard Disk Drive <CF-C1 Series> Inserting/Removing the Hard Disk Drive To change your hard disk drive, contact your technical support office. CAUTION Back up all the important data before removing the hard disk drive. If you need to read the hard disk data on another computer for repair or any other purpose, set [Hard Disk Lock] to [Disabled] in the [Security] menu of the Setup Utility ( page 155) before removing the hard disk drive.
  • Page 145 Hard Disk Drive To insert Insert the hard disk drive until it securely fits in the slot. CAUTION Confirm that the latch is surely locked so that the hard disk does not fall when you carry the computer. NOTE You can erase the data before changing the hard disk drive ( page 191).
  • Page 146 Flash Memory Drive <Only for models with Flash Memory Drive> Some of the models contain the flash memory drive instead of a hard disk drive. (A hard disk drive is not mounted.) Replace “hard disk” and “hard disk drive” mentioned in the other chapter of this manual with “flash memory” and “flash mem- ory drive”.
  • Page 147 Flash Memory Drive Windows XP Disabling auto-defragment Windows automatically processes “defragment” to speed up in accessing files, etc. However, this process is not always necessary because you can access files at high speed even if they are decentrally-saved in the flash memory. Also, we recommend disabling auto-defragment because reducing the number of writing times is effec- tive to use the flash memory for a long period of time.
  • Page 148: Setup Utility

    Starting the Setup Utility Turn on or restart the computer. Press while [Panasonic] boot screen is displayed soon after the computer starts the startup procedure. When [Enter Password] is displayed, enter your password. When you start the Setup Utility with Supervisor Password You can make the settings of all items of the Setup Utility.
  • Page 149 Setup Utility Information Menu Underlined items are the factory presets. Language English Japanese Product Information Model No. Computer information (cannot be changed.) Serial No. System Information Processor Type Computer information (cannot be changed.) Processor Speed Memory Size Available Memory Hard Disk BIOS Information BIOS Computer information...
  • Page 150 Setup Utility Main Menu Underlined items are the factory presets. System Date [xxx xx/xx/xxxx] • Day of the Week/Month/Day/Year. • You can use Tab to move the cursor. System Time [xx:xx:xx] • 24-hr. style. • You can use Tab to move the cursor. Main Configuration Touch Pad Disabled...
  • Page 151 Setup Utility Battery Charging LED Mode Single • Only for CF-C1 Series Multiple • You can use the LED indicators on the front of the computer to check the battery charging status page 42). When [Single] is selected, the battery charging status is indicated by the single LED. When [Multiple] is selected, the battery charging status is indicated by multiple LEDs when the computer power is off and the display is closed.
  • Page 152 Setup Utility Bluetooth Disabled • Only for model with Bluetooth Enabled Modem Disabled • Only for model with internal modem Enabled PC Card Slot Disabled Enabled Setting Standard • Set the PC Card Slot operation mode. Compatible Normally select [Standard]. SD Slot Disabled Enabled...
  • Page 153: Table Of Contents

    Setup Utility Boot Menu Boot Mode Fast Normal Boot Option Priorities <CF-C1 Series> <Default order> Boot Option #1 USB Floppy Disk Boot Option #2 Hard Disk Boot Option #3 CD/DVD Drive Boot Option #4 Boot Option #5 USB Hard Disk Boot Option #6 USB CD/DVD Drive Boot Option #7...
  • Page 154: Usb Floppy Disk *1

    • When you select [Disabled] in the following menu, the disabled [Boot Option] is ignored and the boot device in the next [Boot Option] operates. Hard Disk CD/DVD Drive USB Floppy Disk USB Hard Disk USB CD/DVD Drive Disabled The operation is confirmed by Panasonic USB floppy disk drive (optional: CF-VFDU03U). For CF-C1 Series: [Boot Option (#1 to #7)]...
  • Page 155 • When [Setup Utility Prompt] is set to [Disabled], the message “Press F2 for Setup / F12 for LAN” Enabled is not displayed on [Panasonic] boot screen. However, F2 and F12 will work even if the message is not displayed.
  • Page 156 Setup Utility Exit Menu Save Values and Reboot To reboot the system after saving the changes. Reboot Without Saving Changes To reboot the system without saving the changes. Save Options Save Current Values To save the changes for all Setup options. Load Previous Values To load previous values for all Setup options.
  • Page 157 Outlook Express. Some characters of website and e-mail may not be enlarged. Preparation Close all of the applications before using “Icon Enlarger”. Click [start] - [All Programs] - [Panasonic] - [Icon Enlarger]. Select the size. Click [OK]. The screen will be displayed in the selected size.
  • Page 158 You can magnify the specific part of the screen. Activating the Loupe Utility Click (Start)/ [start] - [All Programs] - Windows 7 Windows XP [Panasonic] - [Loupe Utility]. Click [OK]. appears on the notification area. If does not appear, click on the notification area. Windows 7...
  • Page 159 Loupe Utility The magnified text or image in the loupe window is fixed at the moment that the part is magnified (e.g., at the moment you press and hold Alt and right-click). To reflect the change you made on the original screen to the loupe window, click the loupe window.
  • Page 160 Cannot boot from a floppy disk Depending on the floppy disk you are using, the computer may not boot properly. The operation is confirmed by Panasonic USB floppy disk drive (optional: CF-VFDU03U) when the computer boots from the floppy disk.
  • Page 161 Troubleshooting (Advanced) The computer does not enter sleep/standby or hibernation If a peripheral is connected, first remove the peripheral, and then enter Windows 7 sleep/ standby or Windows XP hibernation. If the computer still fails to enter sleep/ standby or hibernation, restart the computer. Windows 7 Windows XP It may take a minute or two to enter...
  • Page 162: Cannot Scroll With The Touch Pad

    Troubleshooting (Advanced) Check a disk error using the following procedure: Remove all peripheral devices (including an external display). Windows 7 Click (Start) - [Computer], right-click [Local Disk (C:)] and click [Properties]. Windows XP Click [Start] - [My Computer], right-click [Local Disk(C:)] and click [Properties]. Click [Tools] - [Check Now].
  • Page 163 Troubleshooting (Advanced) Some applications may not work properly When switching to a different user with the Fast User Switching function, the following problems may occur: • Some applications may not work properly. • Key combination with the Fn may not work. •...
  • Page 164 Troubleshooting (Advanced) Problems with Battery The battery indicator lights red The remaining battery power is very low (the charge is approx. 9% or less). Connect the AC adaptor. You can use the computer when the battery indicator light is orange. If you do not have an AC adaptor, save your data and power off your computer.
  • Page 165 Troubleshooting (Advanced) Problems with Cursor The cursor cannot be controlled properly Make sure [Touch Pad] is set to [Enabled] on the [Main] menu of the Setup Utility. ( page 150) With the following procedure, check that no external mouse driver is installed. If it is installed, it may not possible to use the Touch Pad.
  • Page 166 Troubleshooting (Advanced) Problems with Display Screen is too dark or too bright Press Fn + F2 or push (LCD Brightness Up) button (For CF-C1 Series) (becomes brighter). Press Fn + F1 or push (LCD Brightness Down) button (For CF-C1 Series) (becomes darker). If the screen becomes darker after disconnecting the AC adaptor: The computer has different set brightness levels for when the AC adaptor is connected and for when it is not connected.
  • Page 167 Troubleshooting (Advanced) Nothing is displayed on the screen Check if the power-saving mode is active. • If the power indicator is lit: The display is turned off. Press a key with no independent effect, such as Ctrl or Shift. Do not use a key that may make a selection (Enter, Space, Esc, Y, N, numeric keys, and so on). •...
  • Page 168 When more than one power plan is displayed, click [Change plan settings] for the power plan you want to delete and click [Delete this plan]. The [Panasonic] boot screen is not displayed on the external display As soon as the computer starts up, press F2 or Del several times and start the Setup Utility.
  • Page 169 Troubleshooting (Advanced) Problems with Input Pressing a letter key produces a number The computer may be in ten-key mode. lights up, press NumLk, to disable the ten-key mode, and then input. If NumLk indicator Only capital letters are being input The computer may be in Caps Lock mode.
  • Page 170: Cd/dvd Drive

    Troubleshooting (Advanced) <CF-C1 Series> When you want to use the input panel Windows 7 Touch the screen, Input Panel (a part of) may appears at left side on display. Windows XP Click on the taskbar. For information about how to use it, click on the input panel and click [Help Topics] or [Tutorial].
  • Page 171 Troubleshooting (Advanced) <CF-F9/CF-S9 Series> Cannot play back TV programs recorded on a commercial DVD recorder In order to play media other than DVD-RAM, they must be finalized using the DVD recorder. Check whether the DVD is supported in this computer. ( page <CF-F9/CF-S9 Series>...
  • Page 172 Troubleshooting (Advanced) <CF-F9/CF-S9 Series> When a disc is inserted, it is not played automatically Remove the disc and reinsert it. • If an AutoPlay CD does not start after the computer resumes from the sleep or hibernation, remove the disc from the drive, then reinsert the disc again after a 15 second wait.
  • Page 173 Troubleshooting (Advanced) Windows XP In the following cases, it is not possible to turn off using [Manual Switching] of the Optical Disc Drive Power-Saving Utility: • When WinDVD is running • During writing or reading of a disc • When the drive is being used by an application such as Roxio Creator LJB <CF-F9/CF-S9 Series>...
  • Page 174 Troubleshooting (Advanced) <CF-C1 Series> A clacking sound is heard while operating the screen with the pen (included) The built-in microphone is picking up the pen operation sounds. Mute the microphone. The audio is distorted During audio playback, operating a key with Fn may cause distortion of the sound. Stop playing and start again. Windows 7 The sound function is not working.
  • Page 175 Troubleshooting (Advanced) Depending on the device connected, the computer may not recognize when the device is connected or disconnected, or the device may not operate properly. Use the following procedure: Windows 7 Click (Start) - [Computer] - [System properties] - [Device Manager]. Windows XP Click [Start] - [Control Panel] - [Performance and Maintenance] - [System] - [Hardware] - [Device Manager].
  • Page 176 Troubleshooting (Advanced) Windows XP Click [Start] - [Control Panel] - [Performance and Maintenance] - [System] - [Hardware] - [Device Manager]. Double-click [PCMCIA adapters], and double-click the relevant device. In [Resources], if [Conflicting device list] shows [No conflicts], there is no conflict. Read the instructions supplied with the PC Card, or consult the PC Card manufacturer.
  • Page 177 [Battery (Windows XP Standard)] in [CPU Idle Setting], and return [Power schemes] in [Power Options] to [Panasonic Power Management]. As a result of the LAN communications speed being extremely low, or a wireless LAN connection being lost, if the CPU power-saving setting is set, then when the LAN or whatever is not used, it is recommended to return to the above settings.
  • Page 178 Troubleshooting (Advanced) Some limited functions (e.g. deleting passport) are available without a functional sensor. In case of deleted operation, it is necessary to cancel the fingerprint verification operation to get to the password dialog. User cannot use enrolled finger. (e.g. injury) It is strongly recommended to enroll at least two fingers to avoid this problem.
  • Page 179 Troubleshooting (Advanced) Replacing sensor If you need to replace a non-functioning fingerprint reader, follow this procedure. Enrollment to the hard disk: If enrollment to hard disk is used, “Protector Suite” has not stored any data on the device and therefore has no problem to continue after you replaced the sensor.
  • Page 180 Troubleshooting (Advanced) Removing data from the reader When enrollment to the device is used, passport data is stored to the device. To remove it, go to the [Delete user data] passport wizard and delete existing passports. “Lift Finger” is displayed during operation You can temporarily disable the fingerprint sensor with the following procedure.
  • Page 181 Troubleshooting (Advanced) Click (Start)/ [start] - [All Programs] - [Accessories] - [Command Prompt]. Windows 7 Windows XP Input [getmac /fo list /v], and press Enter. Windows 7 Insert a space between “fo” and “list”, and between “list” and “/v”. Input [ipconfig /all], and press Enter. Windows XP Wireless LAN’s MAC address: Make a note of the 12-digit string of alphanumerics displayed on the wireless LAN’s “Physical Address”...
  • Page 182 Troubleshooting (Advanced) Cannot communicate with the access point Using the following procedure, confirm whether the computer’s protocol settings are correct (only when using TCP/IP). Windows 7 Click or on the notification area, and click [Open Network and Sharing Center]. Click [Change adapter settings]. Right-click [Wireless Network Connection] and click [Properties].
  • Page 183 Troubleshooting (Advanced) When using a wireless LAN in an environment that combines both IEEE802.11g and IEEE802.11b, communication speed when using IEEE802.11g may decrease. If you use a best-effort type service for internet connection, the communication speed may become slower than the nominal speed depending on the operating conditions.
  • Page 184: Lan

    Hardware Diagnostics If the hardware installed in this computer is not operating properly, you can use the PC-Diagnostic Utility to determine whether or not there is a problem. If the utility discovers a problem in the hardware, contact your technical support office. Hardware that can be checked using the PC-Diagnostic Utility Hardware below can be checked using this utility.
  • Page 185 During the diagnostic check, do not remove the AC adaptor, or attach any peripheral devices. Turn on or restart the computer, and press while [Panasonic] boot screen is displayed. The Setup Utility starts up. If the password is requested, enter the Supervisor Password.
  • Page 186 Enter Press At the confirmation message, select [Yes] and press Enter. The computer will restart. While [Panasonic] boot screen is displayed, press and hold until “Please Wait” Ctrl appears at the bottom of the display. When the PC-Diagnostic Utility starts up, it will automatically begin the diagnostic check for all hardware components.
  • Page 187: The Computer

    Hardware Diagnostics Click the icon for the hardware that is not to be checked, so that the icon is displayed in gray (B). e.g. hard disk When running a check on the memory or the hard disk, clicking the icon once will turn on the extended diagnostic check (“FULL”...
  • Page 188 [Backup and Restore Center] and [System Recovery Options] allow you create a backup of the entire hard disk data, which can be used to recover from hardware failure. Panasonic Corporation will bear no responsibility for any damage suffered (including loss of data) as a result of the use of this function.
  • Page 189 <CF-C1 Series> Turn off the computer and connect CD-DVD drive or port replicator to the computer. Turn on the computer, and press F2 or Del while [Panasonic] boot screen is displayed. • The Setup Utility starts up. • If the password is requested, enter the Supervisor Password.
  • Page 190 • At the confirmation message, select [Yes] and press Enter. • The computer will restart. Press F2 or Del while [Panasonic] boot screen is displayed. • The Setup Utility starts up. • If the password is requested, enter the Supervisor Password.
  • Page 191: Hard Disk Data Erase Utility

    If you need to erase highly confidential data, we recommend that you contact a company that specializes in this process. Panasonic Corporation will bear no responsibility for losses or damages suffered as a result of the use of this utility.
  • Page 192 At the confirmation message, select [Yes] and press Enter. The computer will restart. Press while [Panasonic] boot screen is displayed. The Setup Utility starts up. If the password is requested, enter the Supervisor Password. Set the Product Recovery DVD-ROM Windows 7 into the CD/DVD drive.
  • Page 193 Error Message Follow the instructions below when an error code or message appears. If the problem persists or if the error code/message displayed is not shown here, contact your technical support office. Error Message Solution Bad System CMOS An error has occurred in the memory of system settings. This occurs when the memory content is changed by an unexpected program operation, etc.
  • Page 194 The following procedures are example. It is different according to your environment. Contact your technical support office. Press Ctrl + P when [Press <CTRL - P> to enter Intel(R) ME Setup] is shown after the [Panasonic] boot screen disappears. Press 1.
  • Page 195 ® Intel Active Management Technology Select [Intel(R) ME General Settings] and press Enter. Select [Activate Network Access] and press Enter. Press Y on the [Caution] screen. Select [Previous Menu] and press Enter. Select [Intel(R) AMT Configuration] and press Enter. Press Enter. Select [SOL/IDER] and press Enter.
  • Page 196: Installing The Driver

    ® Intel Active Management Technology When an unintended character is entered, we recommend that you make a memo of the key you pressed and the character that was entered. Keyboard used Difference examples Intended character “ £ Entered character ¦ “...
  • Page 197 Active Management Technology Release AMT configuration Turn on the computer, and press while [Panasonic] boot screen is displayed. The Setup Utility starts up. If the password is requested, enter the Supervisor Password. If the Supervisor Password is not set, select the [Security] menu, then set Supervisor Password.
  • Page 198 Depending on your network environment, it may take about 1 minute to start up PC Information Viewer. Running PC Information Viewer Click (Start)/ [start] - [All Programs] - [Panasonic] - [PC Information Viewer] - [PC Windows 7 Windows XP Information Viewer].
  • Page 199 You can also save a copy of the screen to a file using the following procedure: Click (Start)/ [start] - [All Programs] - [Panasonic] - [PC Information Viewer] - [Screen Copy]. Windows 7 Windows XP At the time of purchase, the computer is set so that a copy of the screen can be saved to a file by pressing Ctrl + Alt + F7.
  • Page 200: Confirm The Information On How To Use The Hard Disk

    When you log on to Windows for the first time, the screen to enable the automatic display function of PC Information Popup appears. Perform the following steps. Click [1 Notification From Panasonic]. Click [Yes] on the confirmation screen. The function is enabled and automatically inform you of the information on how to use the hard disk.
  • Page 201: Confirm Information On How To Use The Hard Disk

    Hard Disk Handling can be displayed with the following steps as well. Click (Start)/ [start] - [All Programs] - [Panasonic] - [On-Line Manuals] - [Hard Disk Handling]. Windows 7 Windows XP Confirm information on how to use the hard disk Right-click PC Information Popup icon on the notification area and click [Check for information now].
  • Page 202 PC Information Popup NOTE When the icon is not displayed, click (Start)/ [start] - [All Programs] - [Panasonic] - [PC Windows 7 Windows XP Information Viewer] - [PC Information Popup].
  • Page 203: Protecting Your Computer From Viruses

    Protecting Your Computer from Viruses A computer virus propagates through infections from one computer to another. Some viruses are highly malicious, destroying computer data, or preventing the computer from starting up properly. When “Check your computer security” is displayed Click (red icon) on the notification area and make the appropriate settings.
  • Page 204: Technical Information

    Technical Information Network Connections and Communications Software Close the communications software before using the power saving function. If the power saving function (sleep or hibernation) is activated while communications software is used, the network connection may be interrupted, or the performance may be adversely affected. In this case, restart the computer. In a network environment: Set [Never] for [Put the computer to sleep:] and [Hibernate after].
  • Page 205 ® is a registered trademark of Absolute Software Corp. • Computrace • Bluetooth™ is a trademark owned by Bluetooth SIG, Inc., U.S.A. and licensed to Panasonic Corporation. ® • PS/2 is a registered trademark of International Business Machines Corporation. • Corel, InterVideo, WinDVD™, the InterVideo logo and the Corel logo are trademarks or registered trademarks of Corel Corporation and/or its subsidiaries in Canada, the United States and/or other countries.

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