Problem Solving; Troubleshooting / Maintenance - Panasonic Panafax UF-6950 Facsimile Manual

If You Have Any of These Problems
Mode
During Transmission
or Making Copies
Transmission Copy
Quality or Copies
Quality
During Reception or
Making Copies
Communication
132

Problem Solving

Troubleshooting / Maintenance

Symptom
Document doesn't
feed/multiple feed
Does not stamp
(For Facsimile)
Stamp too light
(For Facsimile)
Vertical lines on the
transmitted/copied
document
No recording paper
Recording paper
misfed
Recording paper
doesn't advance into
machine
Recording paper
doesn't eject after
printing
Document auto
reduction doesn't work
Out of toner
No dial tone
No auto answer
Cannot transmit or
receive
Possible Cause / Action
1. Check that your document is free of staples and paper
clips, and that it is not greasy or torn.
2. Check that your document is the right type to send through
an ADF by consulting.
3. Check that the document is loaded properly.
Check Fax Parameter No. 04 and No. 28 settings.
Replace stamp or refill ink.
Check own copy quality. If copy is OK, your machine has no
problem, report to the receiving party that they have a problem.
If copy is NG, clean the Document Scanning Area.
Replenish the recording paper.
Remove the misfed paper.
Make sure that there is paper in the Paper Tray. Follow the
instructions for loading paper.
Check to see if the recording paper is jammed inside of the
machine.
Check Print Reduction settings.
Replace the Toner Cartridge.
1. Check the connection of the telephone line.
2. Check the telephone line.
1. Check the connection of the telephone line.
2. Check the Reception mode setting. (Fax Parameter No. 17)
3. If the Fax Parameter No. 13 (Auto Journal Print) is set to
"Valid" (default setting) and the machine is printing the
received document(s) from memory, which also happens to
be the 200th transaction, the machine will not automatically
answer until the Transaction Journal completes printing.
An information code will be shown on the display. Refer to the
information code table to find out the trouble and solution.
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