Page 1 DS-800WN/DS-900WN User's Guide...
Page 3: Table Of Contents
Contents DS-800WN/DS-900WN User's Guide ......................13 Product Basics ............................14 Product Features..........................14 Available Software ..........................16 Product Parts Locations ........................18 Product Parts - Front ........................19 Product Parts - Inside ........................20 Product Parts - Back........................21 Paper Alignment Plate........................21 Attaching the Paper Alignment Plate .....................
Page 4 Connecting to a Mobile Device ...................... 49 Modifying the Wi-Fi Direct (Simple AP) Settings................49 Setting Up Wireless Scanning from a Smart Device Using Epson Smart Panel ......50 Wi-Fi Protected Setup (WPS)......................52 Using WPS to Connect to a Network ..................... 52 Using WPS PIN Mode to Connect to a Network ................
Page 5 Adding and Assigning Scan Jobs with Document Capture Pro - Windows ........122 Adding and Assigning Scan Jobs with Document Capture - Mac ..........125 Starting a Scan Using the Epson Scan 2 Icon ................126 Starting a Scan from a Scanning Program................... 128 Starting a Scan from a Smartphone or Tablet................
Page 6 Additional Scanning Settings - Main Settings Tab..............141 Additional Scanning Settings - Advanced Settings Tab ............142 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2....... 143 Scanning Settings for Special Documents ................144 Image Format Options ......................145 Scan Resolution Guidelines....................
Page 7 Connecting to a Wired Network ....................210 Accessing the Web Config Utility...................... 210 Changing the Administrator Password in Web Config ..............212 Using Epson Device Admin Configuration Software................. 212 Registering an Email Server......................213 Email Server Settings ........................213 Checking an Email Server Connection ..................214 Mail Server Connection Test Messages ..................
Page 8 Managing the Network Connection....................221 Restricting Application Access ....................222 Enabling Program Verification on Start Up .................. 222 Updating Firmware Using Web Config ..................222 Restoring Default Product Settings....................223 Importing and Exporting Product Settings ..................223 Exporting Settings Using Web Config..................223 Importing Settings Using Web Config ..................
Page 9 Configuring an IEEE 802.1X Network ..................248 IEEE 802.1X Network Settings ....................248 Configuring a Certificate for an IEEE 802.1X Network ............249 Epson Open Platform Overview ....................250 Configuring Epson Open Platform ..................250 Validating Epson Open Platform ..................... 251 Connecting an Authentication Device..................
Page 10 Scanned Image is Cropped ......................277 Cannot Solve Problems in the Scanned Image ................278 Updating Applications and Firmware....................278 Resetting the Epson Scan 2 Settings ....................280 Uninstall Your Product Software....................... 281 Uninstalling Product Software - Windows ..................281 Uninstalling Product Software - Mac....................
Page 11 Default Delay Times for Power Management for Epson Products............ 301 Binding Arbitration and Class Waiver ....................302 Trademarks ............................305 Copyright Notice..........................305 libTIFF Software Acknowledgment....................306 A Note Concerning Responsible Use of Copyrighted Materials........... 306 Copyright Attribution ........................307...
Page 13: Ds-800Wn/Ds-900Wn User's Guide
DS-800WN/DS-900WN User's Guide Welcome to the DS-800WN/DS-900WN User's Guide. For a printable PDF copy of this guide, click here. Note: Illustrations used in this guide are for reference only. Although they may differ slightly from the actual product, the operating methods are the same. Availability of products in this guide varies by country.
Page 14: Product Basics
(Epson Print Admin Serverless). Note: A license key is required to use Epson Print Admin and Epson Print Admin Serverless. Contact your Epson dealer for more information. • Document Protection...
Page 15 Low or Off. • Double-feed Detection You can set the timing to stop operations when a double feed is detected (Epson Scan 2 Utility > Scanner Setting tab > Double Feed Stop Timing). Select Immediate to stop scanning immediately after any double feed is detected. Select After Eject to stop scanning the next document.
Page 16: Available Software
• Mobile Scanning using Epson Smart Panel You can use the Epson Smart Panel app to scan from your iOS or Android device over a direct Wi-Fi connection. You can save the scanned data to your smart device, upload it to a cloud service, or send it by email.
Page 17 Note: An Internet connection is required to obtain the product software. Please note that some options, such as Epson Print Admin and Epson Print Admin Server, require the purchase of a license and are only available through your Epson dealer.
Page 18: Product Parts Locations
Note: A license key is required to use Epson Print Admin and EPA Advanced Workflows. Contact your Epson dealer for more information. Epson Print Admin Serverless Allows you to use the product's built-in authentication function to perform authenticated scanning without the need for a server.
Page 19: Product Parts - Front
Product Parts - Front Control panel Edge guides Input tray Input tray extension ADF (Automatic Document Feeder) Output tray Output tray extension Stopper Parent topic: Product Parts Locations...
Page 20: Product Parts - Inside
Product Parts - Inside Scanner cover Pickup roller Separation roller Parent topic: Product Parts Locations...
Page 21: Product Parts - Back
Product Parts - Back Security slot USB port External interface USB port (for connecting an external USB or authentication device) LAN port DC inlet Parent topic: Product Parts Locations Paper Alignment Plate The paper alignment plate serves as a guide to ensure that scanned originals are ejected correctly and consistently.
Page 22: Attaching The Paper Alignment Plate
Note: The paper alignment plate can be purchased as an option for the DS-800WN model; it is included with the DS-900WN model. See these sections for instructions on attaching and removing the paper alignment plate. Attaching the Paper Alignment Plate Removing the Paper Alignment Plate Parent topic: Product Basics...
Page 23 2. Insert the paper alignment plate into the installation slot, then push in both sides of the plate until it clicks into place. Raise the paper alignment plate in the following situations: • When scanning thin paper • When closing the output tray Parent topic: Paper Alignment Plate...
Page 24: Removing The Paper Alignment Plate
Removing the Paper Alignment Plate To remove the paper alignment plate, push in the hook at the bottom of the plate, then pull the plate out of the slot at the bottom of the control panel. Parent topic: Paper Alignment Plate Inserting and Removing an External USB Drive Insert a USB device into the external interface USB port on the back of the product.
Page 25: Optional Accessories And Replacement Parts
• If the device is broken or repaired • If the device is damaged by a natural disaster Note: Epson cannot guarantee the compatibility of your device. Make sure the files on the device are compatible with the product. Parent topic:...
Page 26: Using The Control Panel
• Cloud • USB Drive • WSD • Scan to My Email (when using Epson Print Admin/Epson Print Admin Serverless) • Scan to My Folder (when using Epson Print Admin/Epson Print Admin Serverless) • Scan Presets (when using Epson Print Admin)
Page 27: Control Panel Buttons And Lights
Changing Roller Replacement Alert Settings Setting Up Epson Connect Services Parent topic: Product Basics Control Panel Buttons and Lights power button and light; turns the product on and off home button; returns to the home screen (i you are on the home screen, the...
Page 28: Lcd Screen
LCD Screen Displays status information; select an icon to check its status or adjust its settings Menu options Displays the presets list; load your presets and register new presets Select a tab to view different options and settings Setting options; select an item to change the settings (grayed-out items are not available) Select to start scanning using current settings Parent topic: Using the Control Panel...
Page 29 Icons Description Displays the network connection status; select the icon to set up or change your network connection. • The product is not connected to a wired (Ethernet) network. • The product is connected to a wired (Ethernet) network. • The product is not connected to a wireless network.
Page 30: Navigating The Lcd Screen
Parent topic: Using the Control Panel Related tasks Setting a Password and Locking the Control Panel Navigating the LCD Screen Follow these guidelines to navigate and use the menus on the LCD screen. Tap or press the screen to select an item or icon Flick the screen to scroll swiftly Slide your finger across the screen to move items To change a setting, tap anywhere on the setting.
Page 31: Viewing Animations
Displays the character count Moves the cursor left or right Switches between uppercase and lowercase letters Switches the character type To enter numbers or symbols, select To enter letters, select Enters special characters such as letters with umlauts and accents Displays a list of common domain names to choose from Enters a space Select when you are finished...
Page 32: Customizing The Control Panel Display
While viewing the topics, you may see screens like this: Displays the current step number and the total number of steps Select the left arrow to view the previous step Indicates your overall progress through the animation Select the right arrow to view the next step Parent topic: Using the Control Panel Customizing the Control Panel Display...
Page 33: Registering Presets
Parent topic: Using the Control Panel Registering Presets You can register up to 48 frequently used scanning settings as presets. You can register the current scan settings by selecting the presets icon on the start scanning screen. Note: • This setting can be locked by an administrator. (If Lock Setting is enabled on the control panel, only the administrator can register Presets.) If you cannot access or change this setting, contact your administrator for assistance.
Page 34 3. Select a icon. 4. Select the scanning option you want to register as a preset. Note: For some scanning options (such as email contacts or network folders), it is best to configure the destination information before registering the preset. You can still configure the destination information while registering the preset, but if it is configured beforehand, you can simply make your selections from the existing list.
Page 35: Presets Menu Options
6. Enter the following settings: • Name: Enter a name for the preset. • Set Icon: Select an icon and background color for the preset. • Quick Send Setting: Select On to start scanning immediately when the preset is selected. •...
Page 36 2. Select Settings > Edit Home. 3. Choose from the following: • Select Layout to change the layout of the home screen. Select Line to display the icons in a horizontal line across the home screen. Select Matrix to display the icons in a matrix on the home screen.
Page 37 • Select Add Icon and choose Function to display icons for the default scanner functions, or Presets to display icons for the registered presets on the home screen. Select the blank space where you want to add the icon. If you want to add multiple icons, repeat these steps.
Page 38: Adjusting The Screen Brightness
• Select Move Icon to reorder presets on the home screen. Select the icon you want to move, and then select the icon that is occupying the space you want to move the new icon to. The icons switch positions. 4.
Page 39: Adjusting Control Panel Sounds
3. Select LCD Brightness. 4. Select the – or + icon to decrease or increase the brightness. 5. Select OK to exit. Parent topic: Using the Control Panel Adjusting Control Panel Sounds You can adjust the sound level heard when you press buttons on the control panel. 1.
Page 40: Changing The Keyboard Layout
2. Select Settings > Basic Settings. 3. Select Date/Time Settings. 4. Select Daylight Saving Time. 5. Select the setting that applies to your area. • Off: it is winter or your region does not use Daylight Saving Time (DST) • Summer: it is spring or summer and your region uses Daylight Saving Time (DST) Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the season.
Page 41: Adjusting The Operation Time Out Setting
Adjusting the Operation Time Out Setting The Operation Time Out setting causes the LCD screen to return to the home screen after a few minutes of inactivity. This feature is enabled by default, but you can turn it off. Note: If you are logged in to the control panel as an administrator when the non-operation timer is set, you are logged out when the screen returns to the home screen.
Page 42: Changing Regular Cleaning Alert Settings
1. Press the home button, if necessary. 2. Select Settings > Basic Settings. 3. Scroll down and select Direct power on. 4. Select On. Parent topic: Using the Control Panel Changing Regular Cleaning Alert Settings You can set an alert to appear to remind you to perform regular cleaning after a certain number of scans. Note: This setting can be locked by an administrator.
Page 43: Setting Up Epson Connect Services
Using the Control Panel Setting Up Epson Connect Services If you did not activate your product's email address for use with Epson Connect when you set up your product, you can activate it using the product control panel. 1. Press the home button, if necessary.
Page 44: Changing The Power Off Timer Settings
(Latin America) to learn more about Epson Smart Panel and check the compatibility of your mobile device. 3. Download Epson Smart Panel from the Apple App Store or Google Play. 4. Connect your mobile device to the same wireless network as your product.
Page 45: Wi-Fi Or Wired Networking
Wi-Fi or Wired Networking See these sections to use your scanner on a Wi-Fi or wired network. Network Security Recommendations Connecting to an Existing Wi-Fi Network Wi-Fi Direct (Simple AP) Mode Setup Wi-Fi Protected Setup (WPS) Setting Up Network Scanning Configuring Email Server Settings Changing or Updating Network Connections Network Security Recommendations...
Page 46: Connecting To An Existing Wi-Fi Network
You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...
Page 47: Selecting Wireless Network Settings From The Control Panel
You can select or change wireless network settings using your product control panel. To install your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software by downloading it from the Epson website. The installer program guides you through network setup.
Page 48: Wi-Fi Direct (Simple Ap) Mode Setup
Note: Your product can be connected by Wi-Fi or Ethernet, and Wi-Fi Direct (Simple AP) simultaneously, however, if you start a Wi-Fi Direct (Simple AP) connection while connected to Wi-Fi, the Wi-Fi is temporarily disconnected. Epson product Computer with a wireless interface Other wireless devices...
Page 49: Connecting To A Mobile Device
Connecting to a Mobile Device You can connect a mobile device directly to the product without a wireless router or access point. Note: Make sure the Epson Smart Panel app is installed on your mobile device before connecting to the product.
Page 50: Setting Up Wireless Scanning From A Smart Device Using Epson Smart Panel
Setting Up Wireless Scanning from a Smart Device Using Epson Smart Panel You can use the Epson Smart Panel app to connect your Epson product to a wireless network or connect your smart device directly to the product. Epson Smart Panel is available on iOS and Android...
Page 51 Fi SSID. 7. Enter the password for the wireless network and select OK. The app starts configuring the product. Your product is now connected to a wireless network and set up for use with the Epson Smart Panel app. Parent topic:...
Page 52: Wi-Fi Protected Setup (Wps)
Starting a Scan from a Smartphone or Tablet Wi-Fi Protected Setup (WPS) If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS). Note: To check if your router or access point is WPS-enabled, look for a button labeled WPS on your router.
Page 53: Using Wps Pin Mode To Connect To A Network
First, manually configure your product to connect to your network. Then follow the instructions here to set up your computer for network scanning using the Epson Scan 2 Utility. Your product must be turned on and connected to the network.
Page 54 • Windows 7: Click > All Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. 2. Select Settings from the Scanner drop-down list. You see a screen like this: Note: If you see an Enable Editing button (Windows) or the lock icon (Mac), click it so that you can modify the product settings.
Page 55 4. Do one of the following: • Under Search for Network, select the IP address of your Epson product and click Add. • Select the Enter address setting, type in the IP address or host name of your Epson product, and click Add.
Page 56: Determining The Product's Ip Address
, and select All Programs. Select EpsonNet > EpsonNet Config > EpsonNet Config. • Mac: Open the Applications folder and select Epson Software > EpsonNet > EpsonNet Config > EpsonNet Config. 2. Locate your product in the list and write down the IP address.
Page 57: Email Server Settings
Email Server Settings Parent topic: Wi-Fi or Wired Networking Related tasks Scanning to an Email Registering an Email Server Email Server Settings Setting name Available options Description Authentication Specify the authentication method for the product to Method access the mail server. SMTP-AUTH SMTP-AUTH: authenticates on the SMTP server POP before SMTP...
Page 58: Changing Or Updating Network Connections
Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website. 4. Follow the instructions in the installer to setup a Wi-Fi connection.
Page 59: Changing A Wi-Fi Connection To A Wired Network Connection
See your router documentation for instructions. 1. Do one of the following: • Windows: Uninstall your product software. • Mac: Go to the next step. 2. Download and install your product software from the Epson website. Parent topic: Changing or Updating Network Connections Related tasks...
Page 60: Disabling Wi-Fi Features
Disabling Wi-Fi Features You may need to disable your product's Wi-Fi features if you change your network connection type or need to solve a problem with your network connection. 1. Press the home button, if necessary. 2. Select the Wi-Fi icon. 3.
Page 61: Loading Originals
Loading Originals Follow the instructions here to load your originals into the product. Note: The illustrations are for reference only. Although they may differ slightly from the actual product, the steps are the same unless otherwise noted. Loading Originals in the Input Tray Loading Plastic and Laminated Cards in the Input Tray Loading Special Originals Loading Originals in the Input Tray...
Page 62 2. Pull out the output tray and its extension, and open the stopper. Note: Make sure you pull out and extend the output tray extensions so that they are a little bit longer than the length of the original, and raise the stopper so that the ejected originals are stacked comfortably on the output tray.
Page 63 4. If you are loading a multi-page original, fan your stack of originals. Note: If you are loading an original that is 15.5 inches (393.7 mm) or longer, load only one sheet at a time. 5. Stack the originals with the printed side facing down and slide the stack so the leading edge is at an angle as shown.
Page 65 • If you are loading paper business cards, load up to 30 cards (printed side down and long edge first) into the input tray horizontally, and slide them in until they meet resistance.
Page 66 • If you are loading hole-punched originals, load them with the holes facing down or to the side as shown. The holes must be within 1.2 inches (30 mm) of the edge of the originals.
Page 67 7. Slide the edge guides against the edges of the original. Note: If you are scanning originals that are 15.5 inches (393.7 mm) or longer, support the original as it enters into and ejects from the product as shown and use the following resolutions: •...
Page 68 • 215 to 240 inches (5461 to 6096 mm): 200 dpi or less 8. If necessary during scanning, adjust the position of the stopper on the output tray extension to fit the ejected originals.
Page 69: Loading Large Originals
Note: Originals larger than A3 (11.7 × 16.5 inches [297 × 420 mm]) must be folded in half. You can scan both sides of the original and stitch the images together using Document Capture Pro or Epson Scan 2.
Page 70 Note: To combine the scanned images, open Document Capture Pro and click the Detailed Settings button on the Scan Settings screen. Then, select Double-Sided as the Scanning Side setting and select Left & Right as the Stitch Images setting in the Epson Scan 2 window. See the software help for details.
Page 71 4. Fold the original in half so that the side to be scanned is facing out, then place your original in an optional carrier sheet as shown.
Page 72 5. Load the carrier sheet in the input tray with page 2 facing up as shown, then guide it in until it meets resistance.
Page 73: Loading Long Paper
Note: When using Document Capture Pro, you can open the Epson Scan 2 screen by clicking the Detailed Settings button on the Scan Settings screen. When scanning with a carrier sheet, select Auto Detect as the Document Size setting in Epson Scan 2 and Paper Skew as the Correct Document Skew setting.
Page 74 Note: The scanning speed is slower when scanning long paper. You cannot scan long paper using Epson Smart Panel. 1. Open the output tray. Note: Do not pull out the input or output tray extensions and do not open the stopper.
Page 75 3. Load the original into the input tray printed side down and top edge first, and guide it in until it meets resistance.
Page 76 4. Adjust the edge guides to fit the edges of the original so that there are no gaps. Otherwise, the original may skew. When loading long paper, support it at the input side so that it does not drop out of the ADF, and the output side so that the ejected paper does not get jammed.
Page 77: Loading Multiple Sizes Of Originals In The Input Tray
If the paper is longer than 215 inches (5461 mm), you need to enter the width and height of the paper. Note: When using Document Capture Pro, you can open the Epson Scan 2 screen by clicking the Detailed Settings button on the Scan Settings screen.
Page 78 2. Pull out the output tray and its extension, and open the stopper. Note: If you are loading originals that are 15.5 inches (393.7 mm) or longer, do not pull out the input or output tray extensions and do not open the stopper. 3.
Page 79 4. Load the originals in the center of the input tray in descending order of paper size with the widest at the back and the narrowest at the front. Slide them in until they meet resistance. Make sure the printed sides are facedown and the top edges are slightly angled in the input tray. 5.
Page 80: Original Document Specifications
You can also scan originals of multiple sizes by loading them one by one using the Automatic Feeding Mode setting in Epson Scan 2. Parent topic: Loading Originals in the Input Tray...
Page 81 Paper type Paper size Paper weight Loading capacity Plain paper Letter (8.5 × 11 inches 7 to 110 lb Thickness of the originals [216 × 279 mm]) (27 to 413 g/m²) stack: under 0.47 in. (12 Fine paper A4 (8.3 × 11.7 inches Recycled paper 21 lb (80 g/m²): 100 [210 ×...
Page 82 2.1 × 3.4 inches (55 × 89 mm) Up to 56 lb Thickness of the originals (210 g/m²) stack: under 0.47 in. (12 30 cards loaded horizontally You can refill the originals up to the maximum capacity during scanning Using Epson Print Admin/Epson Print Admin Serverless...
Page 83 Specifications for Long Paper Note: The scanning speed is slower when scanning long paper. Epson Smart Panel does not support scanning for originals that are 15.5 inches (393.7 mm) or longer. Scanning Option Resolution Maximum Length Scanning from a computer...
Page 84 • If originals are incorrectly detected as double feeds, set the DFDS Function to On on the control panel, or select Off as the Detect Double Feed setting in Epson Scan 2. • Labels or stickers must be firmly adhered to the scanned original with no exposed glue.
Page 85: Loading Plastic And Laminated Cards In The Input Tray
• For originals with folds, flatten the original so that the height of the fold is 0.2 inches (5 mm) or less before loading. Warning: Do not load the following types of originals directly in the product, or they may be damaged or may damage the product: •...
Page 86 1. Pull out the output tray and open the stopper. Do not pull out the extensions. 2. Slide the input tray edge guides all the way out.
Page 87 3. Load plastic or laminated cards (printed side down and long edge first) into the input tray horizontally, and slide them in until they meet resistance.
Page 88 Note: Do not load plastic cards vertically. 4. Slide the edge guides against the edges of the card.
Page 89: Plastic And Laminated Card Specifications
5. Turn off the Detect Double Feed setting on the Main Settings tab in Epson Scan 2 when scanning the cards. Note: • When using Document Capture Pro, you can open the Epson Scan 2 screen by clicking the Detailed Settings button on the Scan Settings screen.
Page 90: Loading Special Originals
Parent topic: Loading Plastic and Laminated Cards in the Input Tray Loading Special Originals You can load photos or large, thick, or folded originals in the input tray using one or more carrier sheets. You can also load envelopes. Make sure the originals meet the specifications for special originals before loading them.
Page 91 3. Slide the input tray edge guides all the way out.
Page 92 4. Load envelopes vertically in the input tray with the printed side down and the flap facing as shown. Slide in the envelopes until they meet resistance. Skip to step 7. 5. Do one of the following to load photos, or folded or irregularly shaped originals using a carrier sheet: Note: Use only the carrier sheet designed for your product.
Page 93 Make sure the illustration on the front edge of the carrier sheet is facing up. To scan both sides and stitch them together, set the appropriate setting in Epson Scan 2. • For a photo or an irregularly shaped original, load it in the center of an optional carrier sheet with the printed side face down.
Page 94 edge of the original against the binding of the carrier sheet, as shown. Otherwise, the product may not detect the correct length of the original. Note: Photos scanned using a document scanner may not have the same color depth as the original.
Page 95 6. Load the carrier sheet in the input tray as shown until it meets resistance. Folded original...
Page 96 Photo or irregularly shaped original 7. Slide the edge guides against the edges of the envelope or carrier sheet.
Page 97: Special Original Specifications
8. Turn off the Detect Double Feed setting on the Main Settings tab in Epson Scan 2 when scanning special originals. Note: If the Document Size setting on the Main Settings tab in Epson Scan 2 is set to Auto Detect, Paper Skew is automatically selected as the Correct Document Skew setting.
Page 98 Paper type Paper size Paper thickness Loading capacity Large originals (plain Up to this size: A3 (11.7 × 16.5 0.012 in. (0.3 mm) or 10 carrier sheets paper, fine paper, or inches [297 × 420 mm]) less (excluding the recycled paper) thickness of the carrier sheet) Irregularly shaped...
Page 99 Paper type Paper size Paper thickness Loading capacity Originals that cannot Letter (8.5 × 11 inches 0.01 in. (0.3 mm) or 1 carrier sheet be loaded directly into [216 × 279 mm]) less the scanner (such as Legal (8.5 × 14 inches (excluding the paper that is wrinkled, [216 ×...
Page 100: Carrier Sheet Specifications
The leading edge of the original must be placed at the binding part of the carrier sheet when scanning originals longer than 11.7 in. (297 mm) Parent topic: Loading Special Originals Related references Optional Accessories and Replacement Parts Carrier Sheet Specifications You can scan originals that are larger than Letter (8.5 ×...
Page 101 The leading edge of the original must be placed at the binding part of the carrier sheet when scanning originals longer than 11.7 in. (297 mm) Note: You cannot use a carrier sheet scanning with Epson Smart Panel on a smart device.
Page 102 Parent topic: Loading Special Originals...
Page 103: Scanning
Adding and Assigning Scan Jobs with Document Capture Pro - Windows Adding and Assigning Scan Jobs with Document Capture - Mac Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Starting a Scan from a Smartphone or Tablet...
Page 104 • Email lets you send scanned files through a pre-defined email server. • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • USB Drive lets you save the scanned file directly to a USB device connected to the product.
Page 105: Scanning To A Connected Computer
Scanning to a Connected Computer You can scan originals from the control panel using jobs created in Document Capture Pro (Windows) or Document Capture (Mac). The computer must be connected using a USB cable or connected to the same network as your product. Note: Before scanning, create a job and assign it to the control panel.
Page 106: Pc-Free Scanning With Scanway
• To stop scanning when an original containing staples is detected, select Paper Protection and select the setting you want to use. Note: Turning this function on will not always prevent damage to your originals. • To detect dirt on the glass surface inside the product, select Glass Dirt Detection and select the setting you want to use.
Page 107: Setting Up And Scanning To A Network Folder Or Ftp Server
Scanning to the Cloud Scanning to an External USB Device Control Panel Scanning Options Parent topic: Starting a Scan Setting Up and Scanning to a Network Folder or FTP Server Before you can scan to a network folder on your computer or on an FTP server, you need to create a shared folder and optionally register its location to your product's Contacts list.
Page 108 2. If the computer's name uses any characters that are not alphanumeric (letters or numbers), do one of the following to change the computer's name: • Windows 11, Windows 10, or Windows 8.x: Select Rename this PC and follow the on-screen prompts.
Page 109: Registering Contacts For Email, Network, Or Ftp Scanning - Control Panel
• Select the checkbox in the Allow column for the Change setting. 12. Click OK to save the settings, then click OK again to close the Advanced Sharing window. 13. Select the Security tab and check that the Group or user names list at the top includes the current computer user and the administrators who can now access the folder.
Page 110: Registering Contacts For Email, Network, Or Ftp Scanning - Web Config
9. Select the Name field, use the displayed keyboard to enter the contact name (up to 30 characters), and select OK. 10. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for an entry (up to 30 characters), and select OK.
Page 111 Note: You can also register the contacts using the product's control panel. Before you begin, make a note of the IP address or host name of the scanner so you can enter it in these steps. Note: These instructions use Internet Explorer as an example browser. 1.
Page 112: Scanning To A Network Folder Or Ftp Server
• FTP: ftp://host name/folder name • FTPS: ftps://host name/folder name • WebDAV (HTTPS): https://host name/folder name • WebDAV (HTTP): http://host name/folder name • User Name and Password: Enter only if you have set up a password on your computer. • Connection Mode: For FTP locations, select Passive Mode if there is a firewall between the product and FTP server.
Page 113: Scanning To An Email
• To enter the folder path directly, select Keyboard > Communication Mode, and enter the folder path in the Location (Required) field. Select other options, as necessary. • To select a contact from the Contacts list, select Contacts, select a contact, and then select Close.
Page 114 5. Do one of the following: • To select frequently used addresses, tap the icons displayed on the screen. • To enter the email address directly, select Keyboard, enter an email address, and select OK. • To select a contact from the Contacts list, select Contacts, select a contact or group, and then select Close.
Page 115: Scanning To The Cloud
You can use the control panel to send your scanned files to a destination that you have registered with Epson Connect. Note: Make sure to set up your product using Epson Connect before using this option. 1. Place your original on the product for scanning.
Page 116 2. Press the home button, if necessary. 3. Insert a USB device into the product's external interface USB port. Note: Your USB device must meet the following maximum capacity specification: 2 TB (formatted in FAT, FAT32, or exFAT). Devices with security settings (such as password or encryption), or those requiring a dedicated driver cannot be used.
Page 117: Control Panel Scanning Options
Related topics Loading Originals Control Panel Scanning Options Select the options you want to use for scanning. Note: Not all options or settings may be available, depending on the Scan to option selected. Option Available settings Description Image Type Color/Grayscale/B&W Select to scan images in 24-bit color, 8-bit gray, or monochrome;...
Page 118 Option Available settings Description Original Size Crop Margins for Size Adjust the cropping area when selecting Auto "Auto" Detect Scan laminated card Select when scanning laminated originals; transparent areas around the edges are also scanned Text Enhancement Emphasize light letters / Select to set the level of correction between text Remove background and background...
Page 119: Setting Up A Wsd Port (Windows 7)
Option Available settings Description Automatic Feeding On (Full-Auto) Select to start scanning originals automatically Mode when they are loaded in the ADF; you can scan originals continuously by adding documents in the ADF. On (Semi-Auto) Select to start scanning the first original automatically when it is loaded in the ADF;...
Page 120: Adding A Wsd Scan Device
6. When you see the message Your device is ready to use in the Windows taskbar, click the message. 7. On the Driver Software Installation screen, make sure your product is listed as Ready to use. Then click Close. 8. Click and select Devices and Printers.
Page 121: Scanning Using Wsd - Windows Only
Scanning Using WSD - Windows Only You can scan originals to a computer from the product control panel using WSD (Web Services for Devices) for network scanning in Windows. Note: To use this feature on Windows 7, you must first set up WSD on the computer. See Windows help for instructions.
Page 122: Adding And Assigning Scan Jobs With Document Capture Pro - Windows
, then search for Document Capture Pro and select it. • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
Page 123 You see a screen like this: 3. Click the Job Settings button. You see a screen like this:...
Page 124 4. To add a scan job, click the New Job icon. 5. Enter a name for the new job, and select any settings as necessary from the following options: • Scan: select the size, color, or resolution • Save: select the file name, file type, or destination folder •...
Page 125: Adding And Assigning Scan Jobs With Document Capture - Mac
8. Select the jobs that you want to assign to the product control panel using any of the pull-down menus. Note: The number of pull-down menus available may vary, depending on your product and any connected options. 9. Click OK, then click Back. You can now use the added scan jobs when you scan from the product control panel.
Page 126: Starting A Scan Using The Epson Scan 2 Icon
Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
Page 127 You see an Epson Scan 2 window like this:...
Page 128: Starting A Scan From A Scanning Program
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 129 You see an Epson Scan 2 window like this:...
Page 130: Starting A Scan From A Smartphone Or Tablet
Starting a Scan Starting a Scan from a Smartphone or Tablet You can use the Epson Smart Panel app to scan from a network scanner to an iOS or Android device over a direct Wi-Fi connection. Note: Epson Smart Panel does not support scanning with a carrier sheet, or scanning originals longer than 15.5 inches (393.7 mm).
Page 131: Scanning With Document Capture Pro Or Document Capture
, then search for Document Capture Pro and select it. • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
Page 132 You see a window like this: 4. Select the size of your original from the Document Size menu. 5. If you want to change specific settings for the scan, click the Scan Settings button. Change any of the settings as necessary and click OK. For additional settings, click the Detailed Settings button on the Scan Settings screen.
Page 133: Scanning With Job Scan In Document Capture Pro - Windows
, then search for Document Capture Pro and select it. • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
Page 134: Scanning With Document Capture - Mac
Note: Settings may vary depending on the software version you are using. See the Help menu in Document Capture at any time for more information. 1. Load your original in the product. 2. Open the Applications folder, open the Epson Software folder, and select Document Capture.
Page 135 You see a window like this: Note: You may need to select your product from the drop-down list. 3. Click the scan icon.
Page 136 5. If you want to select detailed scan settings, close the Scan Settings window, open the Scan menu at the top of the Mac desktop, and select Displays the EPSON Scan Setup Screen. 6. Click the Scan icon and select any detailed scan settings you want to use from the Epson Scan 2 window. 7. Click Scan.
Page 137: Scanning In Epson Scan 2
You see a preview of your scan in the Document Capture window. Note: You may have to close the Epson Scan 2 window to view your scan in the Document Capture window. 8. If you would like to scan additional originals and add them to the current captured images, click the + icon, select Acquire from Scanner, and repeat the previous steps.
Page 138 You see this window:...
Page 139 4. Select the Scanning Side setting that matches the sides of the original that you want to scan. 5. Select the Document Size setting that matches the size of your original, or select Auto Detect to have Epson Scan 2 automatically detect the size. You can select Customize to enter a custom size, if necessary.
Page 140 Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 12. Reinsert your original into the ADF. 13. If scanning an original in a carrier sheet or other special original, see the link at the end of this section for other setting requirements for special documents.
Page 141: Additional Scanning Settings - Main Settings Tab
Loading Originals Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Stitch Images When scanning double-sided originals, lets you lay out images from both sides of the original onto one scanned page.
Page 142: Additional Scanning Settings - Advanced Settings Tab
Scanning in Epson Scan 2 Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen.
Page 143: Saving Scanned Documents As A Searchable Pdf Using Epson Scan 2
Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software. If you install your product software programs individually, be sure to also install this component if you want to perform OCR.
Page 144: Scanning Settings For Special Documents
The scanned image is saved as a searchable PDF. Parent topic: Scanning in Epson Scan 2 Scanning Settings for Special Documents You need to select specific options on the Main Settings tab in Epson Scan 2 when scanning special originals.
Page 145: Image Format Options
Note: When using Document Capture Pro, open the Epson Scan 2 screen by clicking the Detailed Settings button on the Scan Settings screen. Type of original Required settings Envelope Select Off as the Detect Double Feed setting. Plastic card Select Plastic Card as the Document Size setting or select Off as the Detect Double Feed setting.
Page 146: Scan Resolution Guidelines
You can save multi-page documents in one PDF file. Recognized text in the scanned document can be searched. Parent topic: Scanning in Epson Scan 2 Scan Resolution Guidelines The resolution setting in your scanning software, measured in dpi (dots per inch), controls the amount of detail captured in your scans.
Page 147: Scanning Special Projects
You can scan both sides of a double-sided or folded original in Document Capture Pro and combine them into a single image with the Epson Scan 2 Stitch Images setting (not available for all products). Note: Settings may vary depending on the software version you are using. Click the Help icon in Document Capture Pro at any time for more information.
Page 148 • Windows (other versions): Click or Start and select All Programs or Programs. Select Epson Software > Document Capture Pro. 3. Select the Simple Scan tab. You see a window like this: 4. Click Scan Settings > Detailed Settings.
Page 149 You see an Epson Scan 2 window like this:...
Page 150: Scanning Multi-Page Originals As Separate Files - Windows
Your product scans the original and the image appears in the Edit Scanned Results window. Note: If the scanned images are not stitched together in the correct orientation, click Scanning Side on the Epson Scan 2 window, select Settings, set the Binding Edge to Left or Top, and rescan the document.
Page 151 • Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software > Document Capture Pro. You see the Document Capture Pro window. 3. Select the Job Scan tab. You see a window like this: 4. Click the Job Settings button.
Page 152 You see a window like this: 5. Select New Job and select the scan settings. Click Next when finished. You see a window like this:...
Page 153: Saving A Scan As An Office Format File - Windows
, then search for Document Capture Pro and select it. • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
Page 154 You see a window like this: 4. If you want to select specific scan settings for the scan, click the Scan Settings button, select any displayed settings you want to use, and click OK. Note: See the help information in Document Capture Pro for details. 5.
Page 155: Saving A Scan As An Office Format File - Mac
Document Capture for details. 1. Load your original in the product for scanning. 2. Open the Applications folder, open the Epson Software folder, and select Document Capture. You see a window like this: Note: You may need to select your scanner from the scanner list.
Page 156 5. If you want to select detailed scan settings, close the Scan Settings window, open the Scan menu at the top of the Mac desktop, and select Displays the EPSON Scan Setup Screen. 6. Click the Scan icon and select any detailed scan settings you want to use from the Epson Scan 2 window.
Page 157 7. Click Scan. You see a preview of your scan in the Document Capture window. Note: You may have to close the Epson Scan 2 window to view your scan in the Document Capture window. 8. If you would like to scan additional originals and add them to the current captured images, click the + icon, select Acquire from Scanner, and repeat the previous steps.
Page 158: Scanning To A Sharepoint Server Or Cloud Service - Windows
, then search for Document Capture Pro and select it. • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
Page 159 You see a window like this: 4. If you want to select specific scan settings for the scan, click the Scan Settings button, select any displayed settings you want to use, and click OK. Note: See the help information in Document Capture Pro for details. 5.
Page 160: Scanning To A Sharepoint Server Or Cloud Service - Mac
You can use Document Capture to upload scanned images to a SharePoint server or a cloud service. Note: The screen shown may vary, depending on your OS version. 1. Open the Applications folder, open the Epson Software folder, and select Document Capture. You see a window like this: Note: You may need to select your product from the drop-down list.
Page 161: Scanning Using Automatic Feeding Mode
2. Start Epson Scan 2. Note: If you are using Document Capture Pro, you can open the Epson Scan 2 window by clicking the Detailed Settings button on the scan settings screen. 3. Select Automatic Feeding Mode on the Main Settings tab.
Page 162: Using Mopria Scan
Some Amazon Fire tablets also use Mopria Scan. 1. Connect your Epson product to your wireless network. See the link at the end of this section. 2. Place the originals. 3. On your Android device, download and install the Mopria Scan app from Google Play.
Page 163: Scanning With Airprint
Scanning with AirPrint AirPrint enables instant scanning from a Mac without the need to install drivers or download software. Note: You can only scan using AirPrint on a macOS system. The iOS operating system does not support scanning with AirPrint. 1.
Page 164 5. Select other scan settings as needed, then select Scan to start scanning from your Chromebook. Note: For details and support on scanning using a Chromebook, click here. Some Amazon Fire tablets also use Mopria Scan. Parent topic: Starting a Scan...
Page 165: Using The Control Panel Menus
Using the Control Panel Menus Follow the instructions in these sections to access the control panel menus and select settings. Basic Settings Menu Scanner Settings Menu Edit Home Menu User Settings Menu Network Settings Menu Web Service Settings Menu Document Capture Pro Menu Contacts Manager Menu System Administration Menu Device Information Menu...
Page 166 Setting Options Description Sleep Timer 1 to 60 minutes Adjusts the time period for entering sleep mode when the product has not performed any operations; the LCD screen turns black when sleep mode is enabled Note: If you are logged in to the control panel as an administrator, you will be logged out when the product enters sleep mode.
Page 167: Scanner Settings Menu
Setting Options Description Keyboard Various options Change the layout of the keyboard displayed on the LCD screen Operation Time Out Causes the LCD screen to return to the home screen after a specified period of inactivity Note: If you are logged in as an administrator, you will be logged out when the product returns to the home screen.
Page 168 Setting Options Description DFDS Function Skips double feed detection once and continues scanning Select On when scanning originals (such as plastic cards or envelopes) that are frequently detected as double feeds. Paper Protection Stops scanning immediately when the following conditions are detected: On-Low •...
Page 169: Edit Home Menu
Setting Options Description Ultrasonic Double Feed Detects a double feed error when multiple Detection originals are fed and stops scanning Note: Some originals, such as envelopes, plastic cards, and originals with labels or stickers, may not be accurately detected. If detection does not work correctly, try changing the settings.
Page 170: User Settings Menu
Related topics Customizing the Control Panel Display User Settings Menu Select the User Settings menu to change the initial scanning settings for the following functions: • Scan to Network Folder/FTP • Scan to Email • Scan to USB Drive • Scan to Cloud Parent topic: Using the Control Panel Menus Network Settings Menu...
Page 171 Setting Options Description Wi-Fi Setup Router Displays the available Wi-Fi connection methods Select Router to access the following menus: • Wi-Fi Setup Wizard • Push Button Setup(WPS) • Others (PIN Code Setup(WPS), Wi-Fi Auto Connect, Disable Wi-Fi) Wi-Fi Direct Displays the Wi-Fi Direct (Simple AP) settings Select Start Setup >...
Page 172: Web Service Settings Menu
Using the Control Panel Menus Related topics Wi-Fi or Wired Networking Web Service Settings Menu You can set up Epson Connect services via the Web Service Settings menu. See the link below for more information Parent topic: Using the Control Panel Menus...
Page 173: System Administration Menu
Setting Description View Options Allows you to change the way the contact list is displayed Search Options Allows you to select the criteria to use when searching for contacts Parent topic: Using the Control Panel Menus Related tasks Registering Contacts for Email, Network, or FTP Scanning - Control Panel Registering Contacts for Email, Network, or FTP Scanning - Web Config Scanning to a Network Folder or FTP Server System Administration Menu...
Page 174 Customer Research — Select Approve to provide product usage information such as the number of scans to Epson WSD Settings Enable Enable or disable the Web Service for Devices (WSD) Disable...
Page 175: Device Information Menu
Setting Options Description Restore Default Settings Network Settings Select Yes to restore all network settings to their defaults All Except Network Settings Select Yes to restore all settings to their defaults (except network settings) All Settings Select Yes to restore all settings to their defaults Note: All data registered to the product including the contacts...
Page 176: Scanner Maintenance Menu
Cleaning > Yes. Authentication Device Status Displays the status of the authentication device Epson Open Platform Information Displays the status of the Epson Open Platform Parent topic: Using the Control Panel Menus Scanner Maintenance Menu Select the Scanner Maintenance menu to run nozzle checks, cleaning cycles, and other maintenance operations.
Page 177: Roller Replacement Alert Setting
Roller Replacement Alert Setting Select the Roller Replacement Alert Setting menu if you want to set an alert to appear to remind you to replace the roller after a certain number of scans. Select Count Alert Setting to set the number of scans before the notification appears.
Page 178: Cleaning And Transporting Your Product
Clean your product regularly to make sure that no dust builds up on the glass scanning surfaces. Dust can cause spots or lines in your scanned images. Clean the inside of the product every 5,000 scans. You can check the latest number of scans using the Epson Scan 2 Utility.
Page 179 3. Pull down on the cover open lever and open the scanner cover. 4. Use a genuine Epson cleaning kit or a soft cloth to wipe off any dust or dirt on the glass scanning surfaces and the rollers inside the scanner cover. If the glass surface is stained with grease or some other hard-to-remove material, use a genuine Epson cleaning kit to remove stains.
Page 180 CAUTION: Do not spray glass cleaner directly on the scanning surfaces. Be careful not to place too much force on the glass. Do not use a brush or a hard tool. Any scratches on the glass may affect the scan quality. 5.
Page 181 7. Squeeze the tabs on the sides of the separation roller cover and open the cover. CAUTION: Be careful not to apply too much force when opening the cover. 8. Slide the separation roller to the left and remove it.
Page 182 9. Wipe off any dust or dirt on the separation roller using a genuine Epson cleaning kit or a soft, moist cloth. CAUTION: Use only a genuine Epson cleaning kit or soft, moist cloth to clean the roller; using a dry cloth may damage the surface of the roller.
Page 183 11. Close the separation roller cover until you hear it click into place. Note: If you are not able to close the cover, the roller is not installed correctly. Remove the roller and reinstall it, then try to close the cover again. 12.
Page 184 13. Press down on the pickup roller cover latch and pull up the cover to remove it.
Page 185 Note: Do not use force to pull out the pickup roller; doing so may damage the inside of the product. 15. Wipe off any dust or dirt on the pickup roller using a genuine Epson cleaning kit or a soft, moist cloth.
Page 186 16. To replace the pickup roller, align the notches on the roller unit and slide it to the left. Press up on the tab to secure the roller.
Page 187 17. Align the bottom edge of the pickup roller cover into the notches as shown and press it down until it clicks into place. Note: If you are not able to close the cover, the roller is not installed correctly. Remove the roller unit and reinstall it, then try to close the cover again.
Page 188 22. Pull down on the cover open lever and open the scanner cover. The product enters roller cleaning mode.
Page 189 23. Slowly rotate the rollers shown here by tapping anywhere on the LCD screen. Use a genuine Epson cleaning kit or a soft, moist cloth to wipe off any dust or dirt on the rollers as they rotate. Repeat this step until the rollers are clean.
Page 190: Checking The Roller Counter
• Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility. • Windows 7: Click > All Programs > EPSON > Epson Scan 2 Utility. • Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. 3. Click the Counter tab.
Page 191 Note: In the above screen, the life cycle of the rollers is the default number displayed in the Count Alert Setting field. The life cycle may vary depending on the paper type. 5. Close the Epson Scan 2 Utility. Parent topic:...
Page 192: Replacing The Rollers
Replacing the Rollers Replace the product's rollers when the number of scans exceeds the life cycle of the rollers. Check the roller counter to see when you need to replace the rollers. Note: Frequent use of textured media may cause premature wear on the rollers. If frequent paper jams occur before the life cycle of the rollers is exceeded, try cleaning the rollers.
Page 193 5. Press down on the pickup roller cover latch and pull up the cover to remove it.
Page 194 6. Pull down the tab on the pickup roller and slide the roller to the right to remove it. Note: Do not use force to pull out the pickup roller; doing so may damage the inside of the product. 7. To install the new pickup roller, align the notches on the roller unit and slide it to the left. Press up on the tab to secure the roller.
Page 195 8. Align the bottom edge of the pickup roller cover into the notches as shown and press it down until it clicks into place. Note: If you are not able to close the cover, the pickup roller is not installed correctly. Remove the roller unit and reinstall it, then try to close the cover again.
Page 196 9. Squeeze the tabs on the sides of the separation roller cover and open the cover. CAUTION: Be careful not to apply too much force when opening the cover. 10. Slide the separation roller to the left and remove it.
Page 197 11. To install a new separation roller, insert the end of the roller into the hole on the right side and lower the other end of the roller into place. 12. Close the separation roller cover until you hear it click into place. Note: If you are not able to close the cover, the roller is not installed correctly.
Page 198: Resetting The Roller Counter
2. Select Scanner Maintenance > Roller Replacement > Reset the Number of Scans > Number of Scans After Replacing Roller > Yes. Note: To reset the roller counter from your computer using the Epson Scan 2 Utility, open the Epson Scan 2 Utility, click the Counter tab and select Roller Assembly Kit > Reset.
Page 199 USB cable to update the firmware. If you cannot update over the network, try this method. Note: Make sure Epson Scan 2 is installed on your computer. If Epson Scan 2 is not installed, download the software from the Epson website and install it on your computer.
Page 200: Transporting Your Product
Start. Note: You can also update the firmware using Epson Device Admin. You can visually confirm the firmware information on the device list. See the Epson Device Admin guide or help for more details. Parent topic:...
Page 201 5. Push apart the latches on the back on the input tray and lift the input tray off of the product. 6. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Parent topic: Cleaning and Transporting Your Product...
Page 202: Administering Your Product
Notes on the Administrator Password System Administration Settings Connecting the Product to the Network Accessing the Web Config Utility Using Epson Device Admin Configuration Software Registering an Email Server Configuring Product Settings Importing and Exporting Product Settings Restricting Features Available for Users...
Page 203: System Administration Settings
You can restore the administrator password to the default setting from the product's control panel or Web Config. If you have forgotten the password and cannot restore it to the default settings, contact Epson for help. Parent topic: Administering Your Product...
Page 204 Folder/FTP) • Register the path to the folder in Contacts (optional) Saving scanned images to a cloud • Set up Epson Connect service (Scan to Cloud) • Register a user account for the online storage service you want to link to...
Page 205 Using an authentication option (Epson Obtain a license key for the option Print Admin/Epson Print Admin Serverless) Note: You cannot use Epson Print Admin Serverless when the system is synchronized with Epson Open Platform. Parent topic: Administering Your Product Related tasks...
Page 206: Connecting The Product To The Network
Configuring IPsec/IP Filtering Connecting the Product to the Network Follow the instructions in these sections to connect the product to the network. Before Connecting to the Network IP Address Assignment DNS Server and Proxy Server Assigning the IP Address from the Control Panel Setting the Proxy Server Connecting to a Wired Network Parent topic:...
Page 207 The product directly connects to the internet for the following functions: • Epson Connect Services • Cloud services • Firmware updating • Sending scanned images to SharePoint (WebDAV)
Page 208: Ip Address Assignment
IP Address Assignment You can select the type of IP address to assign to the product. Static IP address A static IP address is fixed and does not change when the device connects to the network. The settings required to connect to the network (subnet mask, default gateway, DNS server, etc.) need to be configured manually.
Page 209: Assigning The Ip Address From The Control Panel
through a proxy server, your request first goes to the proxy server, which then forwards it to the destination server. The response from the destination server then returns to the proxy server, which sends it back to you. The destination server communicates only with the proxy server. Therefore, scanner information (such as the IP address and port number) is hidden and increased security is expected.
Page 210: Setting The Proxy Server
Setting the Proxy Server You can set up a proxy server if the product is connecting directly to the internet via the cloud or Epson Connect. 1. Press the home button, if necessary. 2. Select Settings > Network Settings > Advanced.
Page 211 Note: You can also access the Web Config utility from the product information area in the Epson Smart Panel app. 1. Check your product's network status on the LCD screen (Settings > Network Settings > Network Status). Then select the active connection method (Wired LAN/Wi-Fi Status or Wi-Fi Direct Status).
Page 212: Changing The Administrator Password In Web Config
Setting a Password and Locking the Control Panel Using Epson Device Admin Configuration Software Epson Device Admin is a multifunctional application that allows you to manage devices on a network. With Windows, you can discover and monitor remote devices and use configuration templates to apply unified settings to multiple scanners on a network, making it suitable for installing and managing multiple scanners.
Page 213: Registering An Email Server
To install Epson Device Admin, download the software from the support page at epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Latin America) and follow the on-screen instructions. Parent topic: Administering Your Product Registering an Email Server If you want to send a scanned file by email, you need to register the email server first. You can select settings for the email server using Web Config.
Page 214: Checking An Email Server Connection
Setting Options/Description Authenticated Account Enter the authenticated account name from 1 to 255 characters long in ASCII Authenticated Password Enter the authenticated password from 1 to 20 characters long in ASCII using A-Z, a-z, 0-9, and these characters: ! # $ % ' * + - . / = ? ^ _ { ! } ~ @ Note: You may be required to use an App password rather than your email login password.
Page 215: Mail Server Connection Test Messages
2. Check the test results. If the connection test is successful, a confirmation message displays. If an error message displays, follow the instructions to clear the error. Parent topic: Registering an Email Server Mail Server Connection Test Messages The table below lists some common causes for mail server connection test messages. Note: You may be required to use an App password rather than your email login password.
Page 216 Message Cause SMTP server authentication error. SMTP server authentication failed Check the followings. - Authentication Method - Authenticated Account - Authenticated Password POP3 server authentication error. POP3 server authentication failed Check the followings. - Authentication Method - Authenticated Account - Authenticated Password Unsupported communication Communication method contained unsupported protocols...
Page 217: Configuring Product Settings
Message Cause SMTP server authentication failed. An authentication method mismatch occurred between a server Change Authentication Method to and a client; the server does not support SMTP AUTH POP before SMTP. Sender's Email Address is The specified sender’s email address is incorrect incorrect.
Page 218 Config, select Change Administrator Password on the Product Security tab and enter the necessary information. Note: You must know the current administrator password in order to change it. If you forget the password or inadvertently set it, contact Epson for assistance. 1. Press the home button, if necessary.
Page 219: Logging In To The Product From The Control Panel
9. Select Lock Setting > On to enable access restriction. Note: To set the lock setting using Web Config, select Control Panel on the Device Management tab and select Panel Lock > On. When the control panel is locked, you must enter the password to access any of the locked settings. You can reset the administrator password by selecting Reset on the Admin Password screen.
Page 220: Configuring Email Notification
• Select Network Status to view network information such as the IP address and network connection status. • Select Usage Status to view information about the number of scans and historical information about the product. • Select Hardware Status to view information about the product functions. •...
Page 221: Adjusting Power Saving Settings
5. Select the checkboxes to indicate the events for which you want each address to receive email notifications. 6. Click OK. Parent topic: Configuring Product Settings Related tasks Accessing the Web Config Utility Scanning to an Email Adjusting Power Saving Settings The product can automatically enter sleep mode or turn off after it has not been used for a while.
Page 222: Restricting Application Access
Note: Make sure the product is not in use and clear any errors on the LCD screen before starting the update. You can also update the firmware using Epson Device Admin. See the Epson Device Admin help for more details.
Page 223: Restoring Default Product Settings
(Settings > System Administration > Restore Default Settings > All Settings) or Web Config. If you have forgotten the password and cannot restore it to the default settings, contact Epson for help. Note: Resetting the administrator password also resets the user name.
Page 224: Importing Settings Using Web Config
3. Select the settings you want to export. Note: If you select a parent category, the child categories are also selected. By default, items that are unique on the network, such as IP address, cannot be selected. If you want to export these items, select Enable to select the individual settings of device.
Page 225: Restricting Features Available For Users
Parent topic: Importing and Exporting Product Settings Related tasks Accessing the Web Config Utility Restricting Features Available for Users Follow the instructions in these sections to restrict users from using certain product features and create an administrator password to lock the restrictions using the Web Config software. Locking the Control Panel Using Web Config Setting User Feature Restrictions (Access Control) Configuring User Feature Restrictions...
Page 226: Configuring User Feature Restrictions
• The default operating system driver • A PCL or PostScript printer driver • Web services such as Epson Connect • Smartphones and other mobile devices 4. Click OK. 5. Select User Settings.
Page 227: Disabling The External Interface
Parent topic: Administering Your Product Disabling Network Scanning You can make the following settings in Web Config to disable network scanning using Epson Scan 2 from your computer. 1. Access Web Config and select the Scan tab. 2. Select Network Scan.
Page 228: Disabling Wsd Scan
Follow the instructions in these sections to configure security features for your product on the network using the Web Config software. Configuring Protocols and Services in Web Config Protocol Settings Using a Digital Certificate Configuring SSL/TLS Communication Configuring IPsec/IP Filtering Connecting the Product to an IEEE 802.1X Network Epson Open Platform Overview...
Page 229: Configuring Protocols And Services In Web Config
Connecting an Authentication Device Parent topic: Administering Your Product Configuring Protocols and Services in Web Config You can enable or disable protocols using Web Config. 1. Access Web Config and select the Network Security tab. 2. Select Protocol. 3. Select or deselect the checkbox next to the service name to enable or disable a protocol. 4.
Page 230 Bonjour Settings Setting Options/Description Use Bonjour Search for or use devices through Bonjour Bonjour Name Displays the Bonjour name Bonjour Service Name Displays the Bonjour service name Location Displays the Bonjour location name Wide-Area Bonjour Enables the Wide-Area Bonjour protocol; register all products on the DNS server to locate them over the segment SLP Settings Setting...
Page 231: Using A Digital Certificate
LLMNR Settings Setting Options/Description Enable LLMNR Enable LLMNR to use name resolution without NetBIOS, even if you cannot use DNS SNMPv1/v2c Settings Setting Options/Description Enable SNMPv1/v2c Enable SNMPv1/v2c for products that support SNMPv3 Access Authority Set the access authority when SNMPv1/v2c is enabled to Read Only or Read/Write Community Name (Read Only) Enter 0 to 32 ASCII characters...
Page 232: About Digital Certification
Updating a Self-signed Certificate Importing a CA Certificate Deleting a CA Certificate Parent topic: Using Your Product on a Secure Network About Digital Certification You can configure the following digital certificates for your network using Web Config: CA-signed Certificate You can ensure secure communications using a CA-signed certificate for each security feature. The certificates must be signed by and obtained from a CA (Certificate Authority).
Page 233: Csr Setup Settings
7. In the CSR section, click the Download option that matches the format specified by your certificate authority to download the CSR. CAUTION: Do not generate another CSR or you may not be able to import a CA-signed certificate. 8. Submit the CSR to the certificate authority following the format guidelines provided by that authority. 9.
Page 234: Csr Import Settings
Setting Options/Description Common Name Enter a name or static IP address from 1 to 128 characters long. The first element is stored to the common name, and other elements are stored to the alias field of the certificate subject. For example: Scanner's IP address: 192.0.2.123, Scanner name: EPSONA1B2C3 Common Name:...
Page 235 Certificate format Setting descriptions PEM/DER format obtained from a computer Private Key: Configure a private key Password: Do not configure CA Certificate 1/CA Certificate 2: Optional PKCS#12 format obtained from a computer Private Key: Do not configure Password: Optional CA Certificate 1/CA Certificate 2: Do not configure CA-signed Certificate Import Settings Setting...
Page 236: Deleting A Ca-Signed Certificate
Setting Description CA Certificate 2 If your certificate’s format is Certificate (PEM/DER), import a certificate from the same certificate authority that issued CA Certificate 1. Specify a file if necessary. Parent topic: Using a Digital Certificate Deleting a CA-signed Certificate You can delete an imported CA-signed certificate with Web Config when the certificate expires or if you have no more need for an encrypted connection.
Page 237: Importing A Ca Certificate
3. Enter an identifier for your product from 1 to 128 characters long in the Common Name field. Note: You can add up to 5 IPv4 addresses, IPv6 addresses, host names, or FQDNs; separated by commas. The first value is assigned to the Common Name field, and the rest are added to the Alias field of the certificate subject.
Page 238: Configuring Ssl/Tls Communication
5. Click Reboot Network, and then check that the deleted CA Certificate is not listed on the updated screen. Parent topic: Using a Digital Certificate Related tasks Accessing the Web Config Utility Configuring SSL/TLS Communication Follow the instructions in these sections to configure SSL/TLS communication using Web Config. Configuring SSL/TLS Settings Configuring a Server Certificate for the Product Parent topic:...
Page 239: Configuring Ipsec/Ip Filtering
3. Select one of the following options: • CA-signed Certificate: Select Import if you have obtained a CA-signed certificate. Choose the file to import and click OK. • Self-signed Certificate: Select Update if you have not obtained a CA (Certificate Authority)- signed certificate and want the product to generate a self-signed certificate.
Page 240: Configuring The Group Ipsec/Ip Filtering Policies
1. Access Web Config and select the Network Security tab. 2. Under IPsec/IP Filtering, select Basic. 3. Select Enable to enable IPsec/IP filtering. 4. Select the filtering options you want to use for the default policy. 5. Click Next. You see a confirmation message. 6.
Page 241: Ipsec/Ip Filtering Policy Settings
IPsec/IP Filtering Policy Settings Default Policy Settings Setting Options/Description Access Control Permit Access to permit IP packets to pass through Refuse Access to prevent IP packets from passing through IPsec to permit IPsec packets to pass through IKE Version Select the version of the Internet Key Exchange (IKE) protocol (IKEv1 or IKEv2) that matches your network environment Authentication Method...
Page 242 Setting Options/Description Security Protocol If you selected IPsec as the Access Control option, select one of these security protocols: ESP: to ensure the integrity of authentication and data, and encrypt data AH: to ensure the integrity of authentication and data; if data encryption is prohibited, you can use IPsec Algorithm Settings Select the encryption algorithm settings for the security...
Page 243 Setting Options/Description Transport Protocol If you selected Port Number as the Method of Choosing Port option, select one of these encapsulation modes: Any Protocol ICMPv4 See the Group Policy Guidelines table for more information. Local Port If you selected Port Number as the Method of Choosing Port option, and TCP or UDP for the Transport Protocol option, enter the port numbers that control receiving packets (up to 10 ports), separated by commas, for...
Page 244 Setting Options/Description Encapsulation If you selected IPsec as the Access Control option, select one of these encapsulation modes: Transport Mode: if you are using the product on the same LAN; IP packets of layer 4 or later are encrypted Tunnel Mode: if you are using the product on an Internet- capable network, such as IPsec-VPN;...
Page 245 — — All services ENPC 3289/Any port Searching for a product from applications such as Epson Device Admin and the scanner driver SNMP 161/Any port Acquiring and configuring MIB from applications such as Epson Device Admin and the scanner driver...
Page 246: Ipsec/Ip Filtering Configuration Examples
Service name Protocol type Local/Remote port Controls these operations number HTTP (Local) 80/Any port Forwarding Web Config and WSD data to a HTTP or HTTPS server HTTPS (Local) 443/Any port HTTP (Remote) Any port/80 Firmware update and root certificate update on a HTTP or HTTPS client HTTPS (Remote) Any port/443 Parent topic:...
Page 247: Configuring An Ipsec/Ip Filtering Certificate
Receiving Access from a Specified IP Address only In these examples, the client will be able to access and configure the product in any policy configuration. Default policy: • IPsec/IP Filtering: Enable • Access Control: Refuse Access Group policy: • Enable this Group Policy: Select •...
Page 248: Configuring An Ieee 802.1X Network
Configuring an IEEE 802.1X Network If your product supports IEEE 802.1X, you can use it on a network with authentication provided by a RADIUS server with a hub as an authenticator using Web Config. 1. Access Web Config and select the Network Security tab. 2.
Page 249: Configuring A Certificate For An Ieee 802.1X Network
Setting Options/Description Password Enter a password between 1 and 128 ASCII characters for authentication of the product. If you are using Windows as a RADIUS server, enter up to 127 ASCII characters. Confirm Password Enter the authentication password again Server ID Enter a server ID between 1 and 128 ASCII characters for authentication on a specified RADIUS server;...
Page 250: Epson Open Platform Overview
Accessing the Web Config Utility Epson Open Platform Overview Epson Open Platform is a platform that allows you to use authentication systems with your product. It can be used with Epson Print Admin (Epson Authentication System) or a third-party authentication system.
Page 251: Validating Epson Open Platform
You can check the validity of Epson Open Platform using Web Config or the product's control panel. • Web Config: Check that a product key has been entered (Epson Open Platform tab > Product Key or License Key) and the authentication system (Epson Open Platform tab > Authentication System) is displayed on the left of the menu tree.
Page 252 3. Select Device Management > Card Reader. 4. Set the card reader parameters as necessary. 5. Select Check to verify the connection status of the authentication device. Note: To confirm that the authentication device can recognize an authentication card, hold the card over the reader while you select Check.
Page 253: Solving Problems
• Make sure the product is connected correctly and the latest the scanner and the computer versions of Epson Scan 2 and Document Capture Pro (USB or network) - Installation of a (Windows) or Document Capture (Mac) are installed on your necessary application - Application computer.
Page 254 A firmware update has failed. Connect your product using a USB cable and try updating the firmware again. If you still receive this error message, contact Epson for support. DNS error. Check DNS settings. A communication error during scanning to a shared folder over a network has occurred.
Page 255 LCD screen message Condition/solution Communication error. Check the A wireless communication error during scanning to a shared folder Wi-Fi/network connection. over a network has occurred. Try the following: • Make sure the path to the shared folder matches the path registered to your product's contact list.
Page 256: Solving Scanning Problems
Changing the Power Off Timer Settings Forgot the Administrator Password If you forget the password or inadvertently set it, contact Epson for assistance. Note: In most cases, the default password is the product's serial number. If there is a "Password" label attached to the back of the product, enter the 8-digit number shown on the label.
Page 257: Scanner Button Does Not Work As Expected
• Make sure your scanner is not connected to another computer via USB. A USB connection takes priority over a Wi-Fi connection. • Make sure Epson Scan 2 and other applications are installed correctly. If necessary, uninstall and reinstall it.
Page 258 • Connect the product directly to the computer. The product may not work properly when connected through a USB hub/switch. • Document Capture Pro (Windows) does not support Windows Vista or Windows Server, so use Epson Scan 2 for scanning instead.
Page 259: Cannot Start Epson Scan 2
• Make sure the PC Connection via USB setting is not disabled on the control panel. • If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it. • If you are using a TWAIN-compliant program, make sure that the correct product is selected as the Scanner or Source setting.
Page 260: Paper Feeding Problems
• Use Automatic Feeding Mode in Epson Scan 2 and scan originals one at a time. • If you see a double feed error in the Epson Scan 2 window or the Document Capture Pro window (Windows only), start Epson Scan 2, select the Main Settings tab, select the Detect Double Feed setting, and select Off.
Page 261: Paper Jam Problems
Paper Jam Problems If an original is jammed in the scanner, clear the jam according to the procedure for the scanner position. Note: Epson Smart Panel does not support scanning originals more than 15.5 inches (393.7 mm) in length. 1. Turn off your product.
Page 262 4. Gently pull out any jammed originals from inside the product. 5. If you cannot pull originals straight up, carefully pull out any jammed originals from the output tray in the direction of the arrow.
Page 263 Align the edge guides to the width of the originals each time you load them. • If you are using Epson Scan 2, select the Add or edit pages after scanning checkbox, and then scan the original. You can add different originals or edit (rotate, move, and delete) the scanned pages after scanning.
Page 264 • If you are using Epson Smart Panel, load the next original, and then tap +Scan after scanning the first page to display the Edit screen. You can rotate, move, and delete pages on the Edit screen. • If you are scanning from the control panel (using the "Scan to" options), set Automatic Feeding Mode to On (Semi-Auto), and then scan the originals in the order you want to save them.
Page 265: Paper Protection Does Not Work Correctly
Paper Protection Does Not Work Correctly To reduce damage to the original, the Paper Protection feature immediately stops scanning if a paper feed error is detected. If the Paper Protection feature does not work correctly, try these solutions: • If your scanned original is damaged, make sure that the Paper Protection feature is enabled. Increase the detection level, if necessary.
Page 266: Cannot Send Scans To A Cloud Service
• The scanning speed may be reduced depending on the image adjustment features in Epson Scan 2. • If scanning becomes slower after scanning continuously with the ADF for a long time, the scanner may have automatically slowed down to protect the scanner mechanism from overheating or becoming damaged.
Page 267: Cannot Send Scans To An Email
• If you cannot scan from the start button on the product, make sure you restarted your computer after installing the scanning software. Also start Epson Scan 2 before scanning with the start button. • If you are scanning a large original at a high resolution, a network communication error may occur. Try...
Page 268 • If you see the message "Network product is not available: currently being used by user", there may be a communication error between the product and computer. Restart the product. • Epson Scan 2 does not support networks that use only IPv6. Use Epson Scan 2 on a network that supports IPv4.
Page 269: Product Cannot Connect To A Wireless Router Or Access Point
Starting a Scan from a Scanning Program Determining the Product's IP Address Related topics Scanning with Document Capture Pro or Document Capture Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: •...
Page 270: Cannot Access Web Config
• Check that the product's IP address is set correctly. • If you cannot start scanning from a smart device, make sure the product and smart device are connected correctly. Use the Epson Smart Panel to check the connection status for the smart device and the product.
Page 271: Network Software Cannot Find Product On A Network
Note: If you are reading these instructions online, you will lose your Internet connection when you restart your router, so note the next step before restarting it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.
Page 272: Wired Network Connection Becomes Unstable
• If you have replaced your router, reinstall your product software to connect to the new router. • Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing detection of your device over the network. See your router or access point documentation for instructions on disabling the Privacy Separator function.
Page 273: Cannot Save A Scan To A Shared Folder Over A Network
Cannot Save a Scan to a Shared Folder Over a Network If you cannot save a scan to a shared folder when scanning over a network, or saving takes a very long time, try these solutions: • Make sure that the computer is turned on and is not running in a power-saving mode, such as sleep or standby.
Page 274: Solving Scanned Image Quality Problems
If an image from the back of a thin original appears in your scanned image, make sure you selected the correct Image Type setting for your original and select the Text Enhancement setting in Epson Scan 2. You can also select the Remove Background setting in Epson Scan 2.
Page 275: Scanned Characters Are Blurry
• Operate the product on a flat, stable surface. • Make sure the originals are ejecting properly. • Adjust these Epson Scan 2 settings (if available) and try scanning again: • Select the Text Enhancement setting. • If the Image Type setting is Black & White, adjust the Threshold setting or change the Edge...
Page 276: Ripple Patterns Appear In An Image
• Set the scanning resolution between 200 and 600 dpi. • If the original document is in landscape mode, set the Rotate setting to Auto in Epson Scan 2. • If you are using OCR software, check the manual for any additional adjustments.
Page 277: Spots Or Lines Appear In All Scanned Images
Crop Margins for Size "Auto" setting. • In Epson Scan 2, select the Advanced Settings tab. Make sure the Edge Fill setting is set to None. • Document Capture Pro (Windows): Select Detailed Settings from the Scan window. Select Document Size >...
Page 278: Cannot Solve Problems In The Scanned Image
Scanning in Epson Scan 2 Cannot Solve Problems in the Scanned Image If you have tried all of the solutions and have not solved the problem, initialize the scanner driver (Epson Scan 2) settings using Epson Scan 2 Utility. Note: Epson Scan 2 Utility is one of the applications supplied with the scanner software.
Page 279 , then select Epson Software > EPSON Software Updater. • Windows 8.x: Enter the application name in the search charm, and then select the displayed icon. • Windows 7: Click the start button, and then select All Programs or Programs > Epson Software > EPSON Software Updater.
Page 280: Resetting The Epson Scan 2 Settings
USB cable to update the firmware. If you cannot update over the network, try this method. Note: Make sure Epson Scan 2 is installed on your computer. If Epson Scan 2 is not installed, download the software from the Epson website and install it on your computer.
Page 281: Uninstall Your Product Software
• Windows 7: Click , and select All Programs. Select EPSON > Epson Scan 2 > Epson Scan 2 Utility. • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2 Utility. 2. Click the Other tab.
Page 282: Uninstalling Product Software - Mac
Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic: Uninstall Your Product Software Uninstalling Product Software - Mac In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here.
Page 283: Where To Get Help (Latin America)
(U.S. sales) or epson.ca (Canadian sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800- GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems Where to Get Help (Latin America) If you need to contact Epson for technical support services, use the following support options.
Page 284 • Description of the problem Then call: Country Telephone Argentina (54 11) 5167-0300 0800-288-37766 Bolivia* 800-100-116 Brazil State capitals and metropolitan areas: 3004-6627 Other areas: 0800-377-6627 / 0800-EPSONBR Chile (56 2) 2484-3400 Colombia Bogota: (57 1) 602-4751 Other cities: 01-8000-915235 Costa Rica 800-377-6627 Dominican Republic*...
Page 285 Note: For help using any other software on your system, see the documentation for that software for technical support. Purchase Supplies and Accessories You can purchase genuine Epson accessories from an Epson authorized reseller. To find the nearest reseller, visit latin.epson.com or call your nearest Epson sales office.
Page 286: Technical Specifications
To use your product and its software, your computer should use one of these Microsoft operating systems: • Windows 11 or later • Windows 10 • Windows Server 2008 or later Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support...
Page 287: Mac System Requirements
• macOS 10.14.x Note: The UNIX File System (UFS) for OS X and Fast User Switching on OS X is not supported. For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support...
Page 288: Dimension Specifications
Document size Maximum: 8.5 × 240 inches (215.9 × 6096 mm) Minimum: 2 × 2 inches (50.8 × 50.8 mm) Note: Maximum length may vary depending on the scanning method and resolution. Paper input Facedown loading Paper output Facedown ejection Paper capacity 100 sheets of paper at 21 lb (80 g/m ) weight...
Page 289: Electrical Specifications
Depth 6.7 inches (169 mm) Weight 8.2 lb (3.7 kg) Note: Dimensions do not include projecting parts. Parent topic: Technical Specifications Electrical Specifications Scanner Note: Check the label on the product and the AC adapter for voltage information. Power consumption varies depending on operating conditions or whether an option is installed.
Page 290 Power consumption USB Connection: Operating: • DS-900WN: 19 W (approximate) • DS-800WN: 18 W (approximate) Ready mode: 5.6 W (approximate) Sleep mode: 1.2 W (approximate) Power off mode: 0.1 W (approximate) Wi-Fi Connection: Operating: 19 W (approximate) Ready mode: 5.8 W (approximate) Sleep mode: 1.4 W (approximate) Power off mode: 0.1 W (approximate) Ethernet Connection:...
Page 291: Environmental Specifications
Parent topic: Technical Specifications Environmental Specifications Temperature Operating: 41 to 95 °F (5 to 35 °C) Storage: –13 to 140 °F (–25 to 60 °C) Humidity Operating: 15 to 80% RH (non-condensing) Storage: 15 to 85% RH Operating conditions Ordinary office or home conditions Note: Avoid operating the product in direct sunlight, near a strong light source, or in extremely dusty conditions.
Page 292 Wi-Fi Direct channels 2.4 GHz: 1/2/3/4/5/6/7/8/9/10/11/12/13 5 GHz: W52 (36/40/44/48) W58 (149/153/157/161/165) Connection modes Infrastructure mode Wi-Fi Direct (Simple AP); not supported for IEEE802.11b Note: Infrastructure and Wi-Fi Direct modes or an Ethernet connection can be used simultaneously. Wireless security protocols WEP (64/128 bit) WPA2-PSK (AES);...
Page 293: Usb Device Specifications
2 TB (formatted in FAT, FAT32, or exFAT) Note: Devices with security settings (such as a password or encryption) and devices requiring a dedicated driver are not supported. Epson cannot guarantee the operation of externally connected devices. Parent topic: Technical Specifications...
Page 294: Safety And Approvals Specifications
• Manufacturer: Seiko Epson Corporation. • Type: J26H005 This product conforms to Part 15 of the FCC Rules and RSS of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.
Page 295: Port Settings
Product Model: DS-800WN (J382J)/DS-900WN (J382J) Brand: EPSON This product uses the following WLAN module: WLAN Module Model: J26H005 FCC ID: BKMFBJ26H005 Product Manufacturer: Seiko Epson Corporation Address: 3-3-5 Owa Suwa-shi, Nagano-Ken 392-8502, Japan Parent topic: Technical Specifications Port Settings The following port settings should be made available by the system administrator as necessary.
Page 296 SMTP SSL/TLS (TCP) SMTP STARTTLS (TCP) POP before SMTP connection using POP server POP3 (TCP) the scan to email option on the scanner Scanning using Epson Connect Epson Connect HTTPS Server XMPP 5222 Collecting user information using LDAP server...
Page 297 Purpose Destination Protocol Port Number (Server) Searching the computer when push Client computer Network Push Scan 2968 scanning to an application Discovery When the Sender (Client) is the Client Computer Purpose Destination Protocol Port Number (Server) Discovering the scanner from an Scanner ENPC (UDP) 3289...
Page 298: Notices
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S.) or this site (Canada) for information on how to return your Epson products for proper disposal.
Page 299 • After replacing consumable parts, dispose of them correctly following the rules of your local authority. Do not disassemble them. • Never disassemble, modify, or attempt to repair the product or a product option by yourself except as specifically explained in this guide. CAUTION: Radio waves from this product may adversely affect the operation of medical equipment, airplanes, or automatically controlled devices, such as pacemakers, automatic doors, or fire alarms.
Page 300: Wireless Connection Safety Instructions
• Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen. • If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson for support.
Page 301: Restrictions On Copying
Parent topic: Notices Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets Energy Star standards of energy efficiency. More energy savings can be achieved by setting the time to sleep to a shorter interval.
Page 302: Binding Arbitration And Class Waiver
1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3131 Katella Ave., Los...
Page 303 Orange County, California, at your option. a) Initiation of Arbitration Proceeding. If either you or Epson decides to arbitrate a Dispute, both parties agree to the following procedure: (i) Write a Demand for Arbitration.
Page 304 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...
Page 305: Trademarks
Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Page 306: Libtiff Software Acknowledgment
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation. Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson approved Products by Seiko Epson Corporation.

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