Solving Scanning Problems; Product Does Not Turn On Or Turns Off Unexpectedly; Forgot The Administrator Password - Epson Ds Series User Manual

Solving Scanning Problems

Check these solutions if you have problems scanning with your product.

Product Does Not Turn On or Turns Off Unexpectedly

Forgot the Administrator Password

Scanner Button Does Not Work as Expected
Scanning Software Does Not Operate Correctly
Paper Feeding Problems
Paper Jam Problems
Paper Protection Does Not Work Correctly
Paper Ejection Problems
Scanning is Slow
Cannot Send Scans to a Cloud Service
Cannot Send Scans to an Email
Parent topic:
Product Does Not Turn On or Turns Off Unexpectedly
If the product does not turn on or if it turns off unexpectedly, try these solutions:
• Make sure the AC adapter is securely connected to the product and to a working electrical outlet.
• If the product turns off unexpectedly, you may need to adjust the Sleep Timer and Power Off Timer
settings on the control panel.
Parent topic:
Related tasks
Changing the Sleep Timer Settings
Changing the Power Off Timer Settings
Forgot the Administrator Password
If you forget the password or inadvertently set it, contact Epson for assistance.
Note: In most cases, the default password is the product's serial number. If there is a "Password" label
attached to the back of the product, enter the 8-digit number shown on the label. If there is no
"Password" label attached, enter the serial number on the label attached to the back of the product for
the initial administrator password. If you restore the product to default settings, the administrator
password resets to the initial setting.
Solving Problems
Solving Scanning Problems
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