Epson WorkForce DS-800WN Setup And Administration Manual
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Epson WorkForce DS-800WN Setup And Administration Manual

Epson WorkForce DS-800WN Setup And Administration Manual

Print admin serverless
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Setup & Administration Guide
NPD7400-00 EN

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  • Page 1 Setup & Administration Guide NPD7400-00 EN...

  • Page 2: Table Of Contents

    Template)......51 Epson Device Admin..... 13 Synchronizing with the LDAP Server Required Settings for the Authentication Method.
  • Page 3 Control Panel......78 Disabling Epson Print Admin Serverless..78 Disabling from Web Config.

  • Page 4: The Content Of This Document

    Introduction Introduction The Content of This Document This guide explains the procedures from the installation to daily management of Epson Print Admin Serverless. For the standard function of the scanner, see the manual for your scanner. Using this Guide Marks and Symbols Caution: Instructions that must be followed carefully to avoid bodily injury.

  • Page 5: Terms

    In this manual, "Mac OS" is used to refer to Mac OS X 10.9 or later as well as macOS 11 or later. Terms Epson Print Admin Serverless The system provided by Epson that allows you to authenticate users with only the scanner itself. License Key The key to activate Epson Print Admin Serverless.
  • Page 6 Setup & Administration Guide Introduction LDAP server The server that provides a directory service that can communicate with LDAP. This includes Active Directory for Windows server, OpenLDAP for Linux, and so on. Unicode (UTF-8) This is one of the standard character codes. It covers the main characters used in the major global languages. When "UTF-8"...

  • Page 7: Notes On The Administrator Password

    Setup & Administration Guide Notes on the Administrator Password Notes on the Administrator Password Notes on the Administrator Password This device allows you to set an administrator password to prevent unauthorized third parties from accessing or changing the device settings or the network settings stored in the device when it is connected to a network. If you set an administrator password, you need to enter the password when changing settings in configuration software such as Web Config.

  • Page 8: Resetting The Administrator Password

    Setup & Administration Guide Notes on the Administrator Password Resetting the Administrator Password You can reset the administrator password to the initial setting from the product's control panel or in Web Config. If you have forgotten the password and cannot reset it to the default settings, the product needs to be repaired. Contact your local dealer.

  • Page 9: Overview For The Authentication Method

    Overview for the Authentication Method Overview for the Authentication Method Epson Print Admin Serverless allows you to authenticate from the scanner. Device Authentication (Local DB) This authentication method checks the user information registered to the scanner and compares it with the user who is using the scanning function.

  • Page 10: System Requirements

    Setup & Administration Guide System Requirements System Requirements Client Computer Operating System O Windows Windows 7, Windows 8/8.1, Windows 10, Windows 11 or later Windows Server 2008 or later O Mac OS Mac OS X 10.9 or later, macOS 11 or later Web Browser for Web Config The following browsers are supported.

  • Page 11: Setting Overview

    Setting Overview You can choose the setup method depending on the number of scanners you install or your network environment. When you set the scanner individually, use Web Config. When you set multiple scanners in bulk, use Epson Device Admin.
  • Page 12 Setup & Administration Guide Setting Overview 1. Check the scanner's IP address. Select Settings > Network Settings > Network Status on the scanner's control panel. Then select the active connection method (Wired LAN/Wi-Fi Status or Wi-Fi Direct Status) to confirm the scanner's IP address. Example IP address: 192.168.100.201 2.

  • Page 13: Epson Device Admin

    O Apply the unified settings to multiple scanners over the segment . O Make a detailed report, such as for the usage history. You can download Epson Device Admin from Epson support website. For more information, see the documentation or help of Epson Device Admin.

  • Page 14: Required Settings For The Authentication Method

    Before setting up the scanner using Epson Device Admin, you need to register the scanner's administrator password in Epson Device Admin. Note: If you change the scanner's administrator password, make sure you update the password registered in Epson Device Admin. 1. Start Epson Device Admin. 2. Select Devices on the side bar task menu.

  • Page 15: Flow To Set Up Scanners Individually

    Administrator's Guide for more information on the scanner's security functions and other settings not included in this guide. Flow to Set Up Scanners Individually Explains the procedure to set up Epson Print Admin Serverless on an individual scanner. When using Web Config, you can set up the scanner only by using a web browser.

  • Page 16: Flow To Set Up Scanners In Bulk

    “Set the Scanner Individually Using Web Config” on page 28 & Flow to Set Up Scanners in Bulk Explains the procedure to set up Epson Print Admin Serverless on multiple scanners. When you use the configuration template for Epson Device Admin, you can set up the scanners efficiently. Important: Before starting the setup, check that the time setting for the scanner is correct.

  • Page 17: Application Configuration Comparison

    : Set when you use an authentication device to authenticate users. : It may have been set by the dealer. Related Information “Batch Setting Using Epson Device Admin (Configuration Template)” on page 45 & Application Configuration Comparison These are the items that can be set by each application. (can be set = ✓, cannot be set = -)
  • Page 18 Setup & Administration Guide Setting Overview Item Web Config Epson Device Admin Caching for LDAP authenticated users ✓ ✓ Use user information in SMTP authen- ✓ ✓ tication User Settings Item Web Config Epson Device Admin User ID ✓ ✓...
  • Page 19 Epson Device Admin Usage Per User – ✓ ✓ Usage Per Department – Job History – ✓ Related Information “Set the Scanner Individually Using Web Config” on page 28 & “Batch Setting Using Epson Device Admin (Configuration Template)” on page 45 &...

  • Page 20: Authentication Device Connection

    Setup & Administration Guide Authentication Device Connection Authentication Device Connection Connect and set up the authentication device to use user authentication. This is not necessary if you do not use an authentication device. Note: For an authentication device other than IC card reader, ask your dealer. Connecting Authentication Device Important: When you connect the authentication device to multiple scanners, use a product with the same model number.

  • Page 21: Available Reading Method For Authentication Information

    Information You can set the following reading method for the authentication device. You can set it to the scanner using Web Config or Epson Device Admin. The settings are required in the following cases. O Read the particular area of the authentication card, such as employee number and personal ID.

  • Page 22: Registration For The License Key

    Activate Epson Print Admin Serverless by registering the license key to the scanner. Note: The license key may be registered to the scanner by dealer. In this case, skip this step and go to the settings for Epson Print Admin Serverless.

  • Page 23: Registering The License Key By Using Epson Device Admin

    Registration for the License Key Registering the License Key by Using Epson Device Admin When you use a configuration template for Epson Device Admin, you can apply the license keys given in the CSV file to multiple scanners. 1. Create a new configuration template.

  • Page 24: Importing The License Key

    Click the menu items on the left to switch to each screen. The set value is retained if you switch the screen, but not if you cancel the screen. When you have finished all the settings, click Save. Importing the License Key 1. Select Epson Open Platform Settings > Product key / License key from the configuration template.

  • Page 25: Applying The Configuration Template

    Setup & Administration Guide Registration for the License Key 2. Select the Product key / License key List. If the Epson Open Platform Version is selected, deselect it. 3. Click Import. 4. Select the CSV file for the license key and click Open.
  • Page 26 Setup & Administration Guide Registration for the License Key Note: When an administrator password is set to the scanner, configure the password in advance. 1. In the ribbon menu of the Device List screen, select Options > Password manager. 2. Select Enable automatic password management, and then click Password manager. 3.
  • Page 27 8. When a message is displayed informing you that the procedure is complete, click OK. 9. Click Details and check the information. When is displayed on the items you applied, the application was completed successfully. 10. Click Close. Related Information “Epson Device Admin” on page 13 &...

  • Page 28: Information Registration And System Configuration

    Information Registration and System Configuration Set the necessary items to install Epson Print Admin Serverless. When you set the scanner individually, use Web Config. When you set multiple scanners in bulk, use Epson Device Admin. Related Information “Set the Scanner Individually Using Web Config” on page 28 &...

  • Page 29: Making User Authentication Settings (Web Config)

    Setup & Administration Guide Information Registration and System Configuration 1. Access Web Config and then select the Epson Open Platform tab > Epson Print Admin Serverless Setting List. Setting items are displayed according to the authentication settings you selected in the Epson Open Platform tab >Authentication Settings >...

  • Page 30: Registration For The User Information (Web Config)

    When you select Local DB and LDAP for Authentication Method, make the LDAP server setting together. Registering the User Information Individually Enter the user information one by one. 1. Select the Epson Print Admin Serverless Setting List > Epson Print Admin Serverless > User Settings. Or access Epson Open Platform tab > User Settings.
  • Page 31 Epson Open Platform tab > Authentication Settings > How to Authenticate User. Enter the number between 4 and 8 digits depending on the digits set on Epson Open Platform tab > Authentication Settings > The Minimum Digit Number of ID Number.
  • Page 32 You can set up to five presets that are only available to the selected user from the presets registered in the scanner. Note: For Epson Device Admin, you can set presets by entering the Preset registration number. However, if the registration number is changed, only the number is used and the contents will not be updated.
  • Page 33 Setup & Administration Guide Information Registration and System Configuration Item Explanation CSV UTF-16 (Tab delimited) Select when you edit the file using Microsoft Excel. Each parameter is enclosed by "[ ]"(brackets). Enter the parameters in "[ ]". When you update the file, we recommend overwriting the file. If you newly save the file, select Unicode text(*.txt) for the file format.
  • Page 34 Setup & Administration Guide Information Registration and System Configuration Item Settings and Explanation MailAddress Set the email address for the users. This is used as the destination of Scan to My Email. You can use A-Z, a-z, 0-9, !#’%&’*+-./=?^_{|}~@. Enter 200 characters or less. You cannot use ","...

  • Page 35: Synchronization With The Ldap Server (Web Config)

    Registering the User Information in Bulk by Using CSV File You can register users in bulk using a CSV file. 1. Select the Epson Print Admin Serverless Setting List > Epson Print Admin Serverless > User Settings. Or access Epson Open Platform tab > User Settings.
  • Page 36 Or access Network tab > LDAP Server > Connection Test (Primary Server). 2. Click Start. The result is displayed. 3. Click OK. Making the Search Attribute Setting Set the search attribute of the user to register to Epson Print Admin Serverless from the LDAP server.

  • Page 37: Optional Settings (Web Config)

    Set Access Permission to the Driver (Web Config) Set permissions to allow scanning from your computer. If you do not want to restrict users, select Epson Print Admin Serverless Setting List > Access Control Settings > Basic, and then select Allows printing and scanning without authentication information.
  • Page 38 4. Select Scan in Select the check box to enable or disable each function.. 5. Click Apply. 6. Register the User Name and Password set in step 3 on the computer using Epson Scan 2. Related Information “Scanning from the Computer” on page 38 &...
  • Page 39 5. Click OK. Allow registered users to log in to Web Config (Web Config) 1. Select Access Control Settings > Basic from Epson Print Admin Serverless Setting List. Or access the Product Security tab > Access Control Settings > Basic.
  • Page 40 Making Authentication Device Settings (Web Config) Set the reading format for authentication information received from an ID card. 1. Select Epson Print Admin Serverless Setting List > Card Reader. Or select the Device Management tab > Card Reader. 2. Set the reading information of the authentication device and ID card.
  • Page 41 This is the function to receive alerts by email when events such as errors occur. You can configure the mail server in Epson Print Admin Serverless Setting List > Email Server > Basic. After configuring, you can check the connection to the mail server by selecting Email Server > Connection Test.
  • Page 42 If you select POP before SMTP as the Authentication Method, enter a number between 1 and 65535. Making Scan to My Folder Settings (Web Config) Set the Scan to My Folder function by using Epson Print Admin Serverless. You can set the following save destinations using the Scan to My Folder function. Set Destination...
  • Page 43 Information Registration and System Configuration : A folder named after the user's ID is automatically created immediately below the specified folder path or URL. 1. Select the Epson Print Admin Serverless Setting List > Epson Print Admin Serverless > Scan to Network Folder/FTP.
  • Page 44 The default destination for Scan to Network Folder/FTP can be set so that the user cannot change it. You can set this from Epson Print Admin Serverless > Scan to Network Folder/FTP from Epson Print Admin Serverless Setting List or the Epson Open Platform tab > Epson Print Admin Serverless > Scan to Network Folder/FTP.

  • Page 45: Batch Setting Using Epson Device Admin (Configuration Template)

    Batch Setting Using Epson Device Admin (Configuration Template) When using Epson Device Admin, you can set Epson Print Admin Serverless settings to multiple scanners in bulk. For details, see the manual or help for Epson Device Admin. Make the necessary settings for the Epson Print Admin Serverless depending on the authentication method you use.
  • Page 46 Setup & Administration Guide Information Registration and System Configuration 2. On the setting item screen, enter or select the value, and enable the item that you want to apply. The following is an example. 3. Save the configuration template. 4. Select the scanner you want to apply the setting value, and apply the configuration template. For the basic operation of the configuration template, see the related information.

  • Page 47: Making User Authentication Settings (Configuration Template)

    Information Registration and System Configuration Making User Authentication Settings (Configuration Template) Set the authentication method and how to authenticate user. 1. Select Epson Open Platform Settings > Epson Print Admin Serverless > Authentication Settings from the configuration template. 2. Set each item.

  • Page 48: Making Scan To My Folder Settings (Configuration Template)

    Making Scan to My Folder Settings (Configuration Template) Set the Scan to My Folder function using Epson Print Admin Serverless. For the scan to my folder function, the user ID name folder is automatically created under the folder path or URL that you assign here and the scanned...
  • Page 49 Setup & Administration Guide Information Registration and System Configuration 1. Select Epson Open Platform Settings > Epson Print Admin Serverless > Scan To My Folder from the configuration template. 2. Set each item.
  • Page 50 Setup & Administration Guide Information Registration and System Configuration Scan To My Folder Setting Items (Configuration Template) Item Explanation Save To Setting Type O Shared Setting Automatically creates a folder named after the user's ID below the folder path or URL specified in Save to, and saves the scan results to this folder.

  • Page 51: Prohibit Changing The Destination For Scan To Network Folder/Ftp (Configuration Template)

    (Configuration Template) The default destination for Scan to Network Folder/FTP can be set so that the user cannot change it. 1. Select Epson Open Platform Settings > Epson Print Admin Serverless > Scan to Network Folder/FTP from the configuration template.
  • Page 52 Setup & Administration Guide Information Registration and System Configuration 1. Select Epson Open Platform Settings > Epson Print Admin Serverless > LDAP server from the configuration template. 2. Set each item. See the related information for the items. Related Information “LDAP Server Setting Items”...
  • Page 53 Setup & Administration Guide Information Registration and System Configuration When you select Kerberos Authentication for Authentication Method, make Kerberos settings from Network > Security > Kerberos Settings. Item Settings and Explanation Use LDAP Server Select when you use LDAP server. LDAP Server Address Enter the address of the LDAP server.
  • Page 54 Setup & Administration Guide Information Registration and System Configuration Related Information “Importing from the LDAP Server” on page 57 & Search Setting Items Set the search attribute of the users to synchronize with the LDAP server authentication. Search Setting Item Settings and Explanation Search Base (Distinguished Name) Specify the start position for searching the user information when you search it...

  • Page 55: Registration For The User Information (Configuration Template)

    ENE file is the binary file provided by Epson that encrypts and saves the Contacts or user information. It can be exported from Epson Device Admin and a password can be set. It is useful when you want to import the user information from the...
  • Page 56 Setup & Administration Guide Information Registration and System Configuration Importing from CSV / ENE File 1. Select Epson Open Platform Settings > Epson Print Admin Serverless > User Settings. 2. Select Scanner for Type. 3. Click Import. 4. Select CSV or ENE File for Import Source.
  • Page 57 “Creating a CSV File to Register User Information as a Batch” on page 32 & Importing from the LDAP Server 1. Select Epson Open Platform Settings > Epson Print Admin Serverless > User Settings. 2. Click Import. 3. Select LDAP for Import Source.
  • Page 58 Setup & Administration Guide Information Registration and System Configuration 4. Click Settings. LDAP server setting is displayed. Note: This LDAP server setting is the setting to import the user information from the LDAP server to the scanner. The imported user information is used to authenticate users by the scanner itself. On the other hand, when you select LDAP or Local DB and LDAP for the authentication method, communicate with the LDAP server to authenticate users.

  • Page 59: Other Functions Setting (Configuration Template)

    Set the other functions as necessary. Setting Access Permissions for Authenticated Users (Configuration Template) When using local authentication in Epson Print Admin Serverless, you can set user restrictions for each user when registering user information. You can also restrict all scanning functions for all logged in users. Set this to prevent users from scanning. Follow the steps below.
  • Page 60 O If you do not want to restrict users, select Allows printing and scanning without authentication information, and then click OK. O To restrict users, follow the steps below to set up accounts to use the scanner from Epson Scan 2. 2. Select User Settings.
  • Page 61 The user name and password set here are used for driver authentication. 5. Select Scan > Allowed. 6. Click OK. Register the User Name and Password set in step 3 on the computer using Epson Scan 2. Related Information “Scanning from the Computer” on page 38 &...
  • Page 62 Setup & Administration Guide Information Registration and System Configuration Related Information “Allowing Scanning Functions Without Authentication (Web Config)” on page 39 & Mail Server Settings (Configuration Template) Set this when using the following functions to send email. O Scan to My Email This is the function to send the scanned data to the email address of the user who logged in to the scanner.
  • Page 63 Editing the Home Screen (Configuration Template) You can display only necessary icons by editing the icon layout displayed on the home screen for the control panel. 1. Select Epson Open Platform Settings > Epson Print Admin Serverless > Customize One-touch Functions from the configuration template.

  • Page 64: Operation And Management

    User Reports Using Epson Device Admin You can create an Epson Print Admin Serverless report for each group and each user by using Epson Device Admin. You can create the report by specifying a period or setting a regular schedule. Create device groups before creating reports.
  • Page 65 Setup & Administration Guide Operation and Management 4. Select the condition when acquiring report data from the following items. Usage Per User / Usage Per Department / Job History 5. Select the conditions used to create a report by specifying the period or setting a schedule. Create report by specifying a period: Clear the Create a Schedule check box.
  • Page 66 Setup & Administration Guide Operation and Management 9. Specify the report range. See the following to make the settings. Item Explanation Date Range Specify the report range from the date the report was created or by specifying a date on the calendar. Specify by using a combination of any number over 1 and a day/ week/month/year.
  • Page 67 Setup & Administration Guide Operation and Management Item Explanation Type Specify whether or not to send a notification email. Enter the address to which the alerts are sent. When entering multiple addresses, separate the addresses with semi-colons (;). You can enter up to 32,767 bytes including [;]. Enter all addresses in the [TO] field. You cannot use the [CC] or [BCC] fields.
  • Page 68 Setup & Administration Guide Operation and Management 15. Specify a schedule. Note: O If you clear the Create a Schedule check box in step 5, this screen is not displayed. O Set the Start date and time for the Creation Schedule after the data collection time. If this is set to before the data collection time, the report is created before starting data collection on the last day in the report range.

  • Page 69: Report Output Items

    Job History Date/Job ID/Operation/User ID/Department/Result/Result details/Scan: Destination type/Scan: Destination/Scan: Paper Size/Scan: 2-Sided/Scan: Color/Scan: Pages/Devices: Model/Devices: IP Address/Devices: Serial Number/ Devices: Department/Devices: Location/Devices: Remark/Devices: Note Managing Scanners by Using Epson Device Admin You can manage the scanners by using Epson Device Admin.

  • Page 70: Displaying Epson Print Admin Serverless / Authentication Settings Menu

    Displaying Epson Print Admin Serverless / Authentication Settings menu Display the settings menu related to Epson Print Admin Serverless. They are set not to be displayed by default. Important: If you have not registered the scanner's administrator password in Epson Device Admin, register the password first.

  • Page 71: User Maintenance

    Item Explanation Retain Period of Job History You can set the period to save the job history on Epson Device Admin up to five years. The expired job history is deleted. Delete specified personal information Click Delete to delete the specified personal information from the job history.
  • Page 72 Setup & Administration Guide Operation and Management 5. Edit each item, and then click OK. 6. Click Transmit. The send confirmation screen is displayed. 7. Click OK on the send confirmation screen. 8. Click OK on the completion screen. Editing in Bulk 1.
  • Page 73 Setup & Administration Guide Operation and Management 3. Click Export. The screen to select an export method is displayed. 4. Select an export method for the user information. Select CSV File UTF-16 (*.csv) when editing the CSV file using Microsoft Excel. See the next section for more information on the file format.

  • Page 74: Checking The Scanner Information From Web Config

    Setup & Administration Guide Operation and Management 9. Select CSV or ENE File on Import Source. 10. Click Browse. The file selection screen is displayed. 11. Select the file you want to import, and then click Open. 12. Select an import method. O Overwrite and Add : If there is the same user ID, overwrite it.

  • Page 75: Email Notifications And Snapshots

    When you replace the scanner, you cannot use the same license key. In this case, ask your dealer. O To back up Epson Print Admin Serverless settings, make sure that the license key is set before exporting. Settings in Web Config You can export the setting value set from Web Config to the file.
  • Page 76 Important: O The exported Web Config file does not contain the license key. If Epson Print Admin Serverless is disabled, select the Epson Open Platform tab > Product Key or License Key, and then enter the license key before importing to enable Epson Print Admin Serverless.

  • Page 77: Configuration Templates In Epson Device Admin

    Configuration Templates in Epson Device Admin You can save and restore configuration templates to a file. See the Epson Device Admin manuals for information about backing up your device list, scanner info, etc.. Backing Up Configuration Templates 1. Select Configuration on the side bar task menu.

  • Page 78: Logging In As An Administrator From The Control Panel

    Disabling Epson Print Admin Serverless Disable the Epson Print Admin Serverless setting. Important: When you re-enable Epson Print Admin Serverless after disabling, the setting values are restored to their defaults. We recommend that you back up the settings before disabling." Related Information “Backing Up the Settings”...
  • Page 79 If the Epson Print Admin Serverless menu is not displayed, Epson Print Admin Serverless is disabled. Note: User information and logs are retained even if Epson Print Admin Serverless is disabled. They can be deleted when the scanner settings are restored to their defaults.

  • Page 80: Solving Problems

    Setup & Administration Guide Solving Problems Solving Problems Cannot Read the Authentication Card Check the following. O Check if the authentication device is connected to the scanner correctly. Connect the authentication device to the external interface USB port on the back of the scanner. O Check that the authentication device and the authentication card are certified.

  • Page 81: The Proxy Server Setting Of Local Address Is Not Set To Web Browser

    Cannot Activate Epson Print Admin Serverless Make sure you entered the correct license key in Web Config or Epson Device Admin. The Message that Indicates the License Key Has Expired Is Displayed When the message that indicates the license key has expired is displayed during the validity period, check that the scanner's date and time settings are correct.

  • Page 82: Epson Device Admin Report Has No Content

    Solving Problems Epson Device Admin Report Has No Content When there is no content in the report for Usage Per User Usage Per Department, and Job History in Epson Device Admin, check the following. O Check that you have registered the scanner's administrator password in Epson Device Admin.

  • Page 83: Appendix

    The user information recorded in the scanner and the method to delete it are as follows. Information Deleting method Epson Print Admin Serverless Access Web Config, and then select the Epson Open Platform tab > Epson Print Admin Serverless > User Settings, and then select Delete All or Delete. User Settings O User ID...
  • Page 84 Setup & Administration Guide Appendix O Regardless of the previous point, we will under no conditions be liable for any damages or losses resulting from the operation of this product. O We will under no conditions be liable for any damages or losses resulting from operation of this product in any way other than described in this manual, inappropriate use of this product, or modifications performed by a third party other than our company or our suppliers.

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