Teledyne FLIR Saros DM Series Installation And User Manual
Teledyne FLIR Saros DM Series Installation And User Manual

Teledyne FLIR Saros DM Series Installation And User Manual

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Installation and
User Guide
Saros™ PTZ
DM-Series Camera
i
427-0200-00-12 - Revision 120 - March 2023
This document does not contain any export-controlled information.

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Summary of Contents for Teledyne FLIR Saros DM Series

  • Page 1 Installation and User Guide Saros™ PTZ DM-Series Camera 427-0200-00-12 - Revision 120 - March 2023 This document does not contain any export-controlled information.
  • Page 2 © 2023 Teledyne FLIR LLC All rights reserved worldwide. No parts of this manual, in whole or in part, may be copied, photocopied, translated, or transmitted to any electronic medium or machine readable form without the prior written permission of Teledyne FLIR LLC.
  • Page 3 Product Registration and Warranty Information Register the product at https://customer.flir.com. For warranty information, see https://www.flir.com/support-center/warranty/security/flir-security-product- warranties/. 427-0200-00-12 - Revision 120 - March 2023 This document does not contain any export-controlled information.
  • Page 4: Table Of Contents

    Table of Contents 1. Camera Overview ........................1 Accessing Product Information from the Teledyne FLIR Website ........1 Camera Dimensions ......................3 Camera Specifications ......................3 2. Installation ........................... 6 Supplied Components ......................6 Site Preparation ........................7 Supplying Power to the Camera ..................7 Connect the Camera ......................
  • Page 5 Table of Contents 4.5.2 Modifying or Defining Rule Actions ..............38 Audio Page ........................39 I/O Devices Page ....................... 40 Messaging Page ........................ 41 Cyber Page ........................42 4.9.1 Certificates ......................42 4.9.2 802.1x ........................43 4.9.3 TLS/HTTPS ......................44 4.9.4 Services .......................
  • Page 6: Camera Overview

    When connected to an IP network, the camera functions as a server. It provides services such as camera control, video streaming, and network communications using an open, standards-based protocol. You can use Teledyne FLIR and third-party video management system (VMS) clients, including systems that ®...
  • Page 7 Camera Overview Product Details Page To see the camera’s specifications and related content, scroll down. 3. Click Go to Product Support. The product support page appears. 4. Download product documentation from the Documents tab. Product Support Page - Documents Tab 5.
  • Page 8: Camera Dimensions

    Camera Overview Camera Dimensions Camera Specifications DM-6XX models: 640x512 Array Format DM-3XX models: 320x256 Sensor Long-Life, Uncooled VOx Microbolometer Technology Pixel Pitch 12 µm Frame Rate 30 Hz / 25 Hz, Hz available Model Thermal FOV Focal Length Visible FOV DM-392 92°...
  • Page 9 Camera Overview For thermal camera, a single independent channel of H.264 Video & MJPEG. Compression For visible camera, two independent channels of H.264 & MJPEG. Visible: Up to 1080p on each stream at 30 FPS each. With 4K, one stream at 30 FPS, or one stream at 15 FPS and Streaming second stream at 30 FPS up to 1080p.
  • Page 10 Continuous up to 8x Supported Noise Reduction Supported Specifications are subject to change without notice. For the most up-to-date specs, go to the Teledyne FLIR website. 427-0200-00-12 - Revision 120 - March 2023 This document does not contain any export-controlled information.
  • Page 11: Installation

    Site Preparation · Supplying Power to the Camera To install the camera, Teledyne FLIR recommends connecting the camera on a bench or in a lab and configuring it for networking before mounting and aiming it: Connect the Camera Configure for Networking...
  • Page 12: Site Preparation

    · If using a PoE-capable network switch, the switch needs to support Universal PoE 60W 4 pair forced mode. For information regarding recommended switches, contact Teledyne FLIR Support. Note: The camera does not support CDP / LLDP. 427-0200-00-12 - Revision 120 - March 2023...
  • Page 13: Connect The Camera

    Installation · If using a PoE injector, use a Teledyne FLIR CP-POE-4P-60W-xx injector or contact Teledyne FLIR Support for information about compatible injectors. · If using an external AC power supply, connect the power supply's wires to the power terminal block.
  • Page 14: Configure For Networking

    Notes · Teledyne FLIR recommends using the DNA tool to discover the camera on the network. It does not require a license to use and is a free download from the product's web page on the Teledyne FLIR website.
  • Page 15 Installation By default, DHCP is enabled on the camera and a DHCP server on the network assigns the camera an IP address. If the camera cannot connect to a DHCP server, the camera’s default IP address is 192.168.0.250. · If the camera is managed by FLIR Horizon or Meridian VMS and the VMS is configured as a DHCP server, the VMS automatically assigns the camera an IP address.
  • Page 16: Secure The Camera

    Installation 5. Change the camera’s IP address. Right-click the camera and select IP Setup. In the DNA - IP Setup window, clear Use DHCP and specify the camera's IP address. You can also specify the Mask (default: 255.255.255.0) and Gateway. Then, click Update, wait for Ok status to appear, and then click Close.
  • Page 17: Waterproof The Camera

    Installation Pendant Cap Screw Pendant Cap Screw Holes on Camera 7. Securely tighten the pendant cap screw into the camera. The screw prevents the camera from rotating. 8. Try to rotate the camera and make sure it is not possible to rotate the camera. Warning If the camera can be rotated, it could become loose and fall.
  • Page 18: Fit Mounting Hardware

    Installation Fit Mounting Hardware Install the mounting hardware for the camera according to the instructions for the hardware. For the list of mounting accessories available from Teledyne FLIR for installing your camera, see Mounting Accessories. Important Regardless of how you mount the camera, it needs to be horizontally mounted to ensure that it pans parallel to the horizon.
  • Page 19: Operation

    To log in to the camera's web page: 1. Do one of the following: In the Teledyne FLIR Discovery Network Assistant (DNA) tool, double-click the camera in the Discover List. The DNA tool does not require a license to use and is a free download from...
  • Page 20 Operation View Settings page for users assigned the admin or expert role Live Video You can select to view visible (V) or thermal (T) live video images. You can also set the Live Video Refresh Rate between 1-30 image frames per second (FPS). The view selected and the Live Video Refresh Rate setting only affect the live video;...
  • Page 21: Making Changes To Settings

    Saved settings—The settings you save as you operate and configure the camera. When the camera reboots, it restores these settings. Changes made to any page since saving changes are lost. Whenever possible, Teledyne FLIR recommends testing new settings before saving them because saving changes overwrites the previously saved settings.
  • Page 22: Video Page

    Operation System Settings When you make a change to most System Settings, the Discard Changes link and the Save button become enabled. For some System Settings, the camera immediately applies the changes, but does not save them; for example, on the Audio Page.
  • Page 23 Operation When one stream's resolution is set to 3840x2160, the camera supports the following resolutions for the other stream: One visible stream Other visible stream Resolution Frame rate Resolution Frame rate 3840x2160 > 15 FPS 640x480 15 FPS 1280x720 30 FPS 1920x1080 Thermal 1 Codec options are H.264 or MJPEG.
  • Page 24: Visible Page

    Operation If more than one camera is providing multicast streams on the network, make sure the Destination Network IP address is unique for each camera (the Destination Port can be reused). By default, the port assignment is unique per stream. The time-to-live field controls the ability of IP packets to traverse network boundaries.
  • Page 25 Operation Advanced Settings · Night Mode—Set the visible video to: o Color (day mode) o B/W (night mode) o Auto (default)—Automatically switches the visible video mode according to light level. When Night Mode is set to Auto, you can set the thresholds at which the visible video switches from black and white to color (Night to Day Threshold) and vice versa (Day to Night Threshold).
  • Page 26 Operation o Color Noise Reduction—Controls the noise appearing as red, green and blue dots between light and dark areas. Four settings are available: Off, Low, Mid, High. High maximizes the blending of the color noise with the image, effectively removing the dots, while Low minimizes the blending. o 3D Noise Reduction—Provides superior noise reduction and is recommended for use in extra low- light conditions.
  • Page 27: Thermal Page

    Operation Thermal Page In most installations, it is not necessary to change the default settings of the thermal sensor. However, in some situations, depending on weather, time of day, or scene, modifying one or more parameters can improve the video stream image. Be aware that, when the conditions change, the parameters might need to be adjusted again.
  • Page 28 Operation Defining a custom AGC ROI To change the size of the ROI: Hover over the To move the entire ROI: Hover over the ROI, and handle in the bottom-right corner of the ROI, and then click and drag it. then click and drag it.
  • Page 29 · Smoothing Factor—Defines the frequency roll-off for the HP filter (1-8191; the default is 1250). Raising the Smoothing Factor increases the amount of HP data / image details. Teledyne FLIR recommends using the default Smoothing Factor. 427-0200-00-12 - Revision 120 - March 2023...
  • Page 30: Input/Output (I/O) Page

    Operation Input/Output (I/O) Page Adjust local and external I/O settings on the I/O page. · For local I/O connections: Input settings Output settings For information about the local I/O connector, see Connect the Camera. · For external I/O connections, set the current state for the input and output pins, as shown at right.
  • Page 31: Ptz Page

    Operation PTZ Page Use the PTZ page to: · Move the camera left, right, up, or down (pan and tilt) · Define the pan and tilt speed, between 1x-10x · Zoom in and out—click once or click and hold for continuous zoom ·...
  • Page 32 Operation After you create a tour, you can start , pause , stop edit, or delete it. Advanced Settings · Startup Mode— o None—Factory default home position o Home Position—User-defined home position o Tour—Automatically starts tour of preset positions When the camera is paired with a supported geotracking device, you can specify a geotracking mode.
  • Page 33 Operation 2. Right-click the bottom-right corner of the zone, and then select End point. The Add Zone button becomes enabled. 3. Under Privacy Masking Zones, click Add Zone. The Add Privacy Masking Zone window appears. 4. Specify a name for the zone, make sure it is enabled, and then click Save. The privacy masking zone appears in the live video and the zone appears in the list of zones.
  • Page 34: Osd Page

    Operation OSD Page The OSD page provides separate on-screen display settings for visible and thermal video. The camera can overlay onto the video its name and the date and time: · with either black or white text · with or without a contrasting backgroundin small, medium, or large size Changes to OSD settings immediately take effect.
  • Page 35 Operation · Installation Tilt—camera mounting angle in the longitudinal (front-to-rear) axis, in degrees, up to three decimal places · Installation Roll—camera mounting angle in the transversal (left-to-right) axis, in degrees, up to three decimal places · Orientation—value that aligns the camera's detection range as it appears on a calibrated map, with the video field of view;...
  • Page 36 Operation Icons and Descriptions Radar Detected object Geotracking detection range Detected object in alarm region Visible camera detection range of circled Object engaged by PTZ camera camera Thermal camera detection range of circled camera For information about how to pair this camera with a supported FLIR Security device that generates geotracking information, and how to configure this camera when it is paired, see the geotracking device's documentation.
  • Page 37: Configuration

    Configuration Configuration Users assigned the admin or expert role can click System Settings on the View Settings Home Page configure: · · Networking I/O devices · · Date and time Cybersecurity · · User accounts and passwords ONVIF interface · Alarm settings ·...
  • Page 38: Snmp

    Configuration Caution After changing the camera's IP address, the PC you are using to access the camera's web page might no longer be on the same network as the camera and can no longer access the camera's web page. To access the camera web page again, change the PC's IP address to be on the same network as the camera.
  • Page 39: Date & Time Page

    Configuration SNMP v3 SNMP v3 provides security features including: · Confidentiality—Packet encryption prevents snooping by unauthorized sources. · Message Integrity—Ensures that packets have not been tampered with in transit, including an optional packet replay protection mechanism. · Authentication—Verifies the message is from a valid source. After enabling SNMP v3, specify: ·...
  • Page 40: Users Page

    Configuration The camera can obtain the date, time, and time zone from an NTP server, or you can manually specify that information. When set to Manual, you can copy the local PC's time or specify the hour, minute, second, and date. When set to NTP, you can specify whether the camera obtains the NTP server information from the DHCP server on the network, or manually enter the NTP server...
  • Page 41: Cloud Page

    Configuration Add User Edit User Delete User Cloud Page The camera will support FLIR Cloud in a future release. Alarm Page You can define alarms to be triggered by: · Local or external I/O connections · A supported remote camera or other device (for example, an FH-Series camera or an R-Series radar) o Tampering o Video Analytics o Radiometry...
  • Page 42: Modifying Or Defining Rule Triggers

    Configuration To modify an existing alarm rule or define an alarm rule: 1. Click the alarm name or click Create New. The rule trigger settings appear. Modifying or Defining Rule Triggers Modifying or Defining Rule Actions Enable or disable a rule by clicking Enabled or Disabled. 4.5.1 Modifying or Defining Rule Triggers Rule Trigger Settings - Local Trigger - Local I/O Selected...
  • Page 43: Modifying Or Defining Rule Actions

    Configuration Remote Triggers a. On the remote camera or other device, make sure video Video analytics from a analytics are enabled and that at least one tripwire, supported remote Video intrusion detection / loitering region, or another analytics camera or other device item has been defined.
  • Page 44: Audio Page

    Configuration To modify or define alarm rule actions: 1. For the alarm rule you are modifying or defining, select the checkbox for one or more action type. 2. To configure an action type, click the selected action type. The selected action type appears in bold, and the relevant settings appear.
  • Page 45: I/O Devices Page

    Configuration Audio Out When audio is On, you can adjust the audio line output gain from 0-100 percent. The default gain is 80 percent. Tips · Test whether the camera's audio output is functioning properly by clicking Play. · If you are monitoring the audio IP output with a video stream and change any of the audio configuration settings except gain, restart the stream.
  • Page 46: Messaging Page

    Configuration The following settings for the device managing the external I/O connections are available: · Enabled or Disabled · Device IP address and port · Input and output base addresses You can define the number of input and output pins the device manages. The following information appears for each pin: ·...
  • Page 47: Cyber Page

    Configuration Under Notification List, specify one or more email addresses, separated by commas, to receive the notifications. For the camera to properly send email, the camera's date and time must be correctly configured on the Date & Time Page. Cyber Page The Cyber page provides security configuration settings for: ·...
  • Page 48: 802.1X

    Configuration To generate and install a self-signed certificate for TLS/HTTPS: 1. In the Certificates section and Certification area, select TLS/HTTPS and Self-Signed. 2. Enter information such as country code, city name, and organization name. 3. Click Create Certificate. 4. Allow 15 seconds for the camera to generate the certificate, at which point a confirmation appears.
  • Page 49: Tls/Https

    Configuration 4.9.3 TLS/HTTPS Enable or disable camera control using Transport Layer Security (TLS)/secure HTTP (HTTPS). Enable or disable HTTPS redirect. Changes to these settings do not immediately take effect. To apply the changes, click Save and then reboot the camera. 4.9.4 Services Enable or disable digest authentication for the FLIR CGI control interface.
  • Page 50: Ip Filter

    Configuration 4.9.5 IP Filter The camera's IP filter denies or allows access according to specific IPv4 addresses that you can define. By default, the IP filter mode is Off. To define specific IP addresses that can access the camera, click Allow. The camera will deny access to all other IP addresses.
  • Page 51: Map Page

    Configuration o Thermal FFC—Initiates flat-field correction on the thermal sensor. o Thermal Sharpness Toggle—Toggles through thermal video sharpness settings. o P&T Start Tour—If a tour is defined on the Page, initiates a tour of pan and tilt preset positions. o P&T Stop Tour—If a tour is defined on the Page, stops the tour of pan and tilt preset positions.
  • Page 52 Configuration Tips · When you take the screenshot, make sure that north is straight up in the map image and that the map is flat (2D). · Use a large, high-resolution screen or display in its native resolution with no zoom. ·...
  • Page 53: Geotracking Page

    Configuration To upload a digital elevation model, click Find file, click Upload, and then click Save. If you have not yet configured the camera's georeference settings, you can do so on the Georeference Page. 4.12 Geotracking Page On the Geotracking page, you can enable pairing this camera with a FLIR Security device that supports geotracking;...
  • Page 54 Configuration Use the Firmware & Info page to: · Specify a unique name for the camera · Upgrade the camera's firmware · Upgrade the firmware for the camera's thermal sensor · Reset the camera to its factory defaults · Reboot the camera ·...
  • Page 55 Configuration Factory Defaults Click Full Reset to return the camera its original factory configuration. Click Partial Reset to keep the current settings on the Network page and return all other settings to their factory defaults. Click Reboot to cause the camera to power cycle and reinstall configuration files. You can also return the camera to its original factory configuration by pressing the camera's physical Default button for at least 20 seconds;...
  • Page 56: Maintenance And Troubleshooting Tips

    If a fuse was used, be sure the fuse is not blown. If the camera still does not produce an image, contact the Teledyne FLIR dealer or reseller who provided the camera, or contact Teledyne FLIR directly.
  • Page 57 First check to ensure the physical connections are intact and that the camera is powered on. By default the camera will broadcast a discovery packet two times per second. Use the Teledyne FLIR Discovery Network Assistant (DNA) tool or a packet sniffer utility such as Wireshark and confirm the packets are being received by the PC from the camera.
  • Page 58: Appendices

    Appendices Appendices Mounting Accessories Teledyne FLIR offers the following mounting accessories and adapters for DM-Series cameras: Part number / Description and notes Images (not to scale) item code Gooseneck mount kit (1.5" PF inner threaded), including base and gooseneck pipe...
  • Page 59 Appendices Part number / Description and notes Images (not to scale) item code Gooseneck mount (1.5" PF inner threaded) with IP68 electrical box enclosure 491 x 256 x 1084 mm Dimensions CX-GSNK-G3 Color White 90 x 57 x 20 cm Shipping box size Shipping box weight 14.55 kg...
  • Page 60: Creating A Dem File

    Appendices Creating a DEM File Creating a digital elevation model (DEM) file that you can upload to the camera involves: · Retrieving the latitude and longitude coordinates for the top-left and bottom-right corners of an area that includes the camera's full field of view ·...
  • Page 61 Appendices GSM Visualizer Website 7. Select: · Output format—Select Plain text. · File #1—Click Choose Files. Then, browse for and select the created GridCoordinates.txt file. · Plain text delimiter—Select comma. · Plain text output units— Select Metric. · Add DEM elevation data—Select best available source. 8.
  • Page 62 Americas 27700 SW Parkway Ave. Wilsonville, OR 97070 6769 Hollister Ave Goleta, CA 93117 Support: https://support.flir.com/ Document: 427-0200-00-12 Revision: 120 Date: March 2023 This document does not contain any export-controlled information.

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