Teledyne FLIR FC AI Series User Manual
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User Guide
FC-Series AI
FC-Series AI User Guide - Revision 100 - September 2023
This document does not contain any export-controlled information.

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Summary of Contents for Teledyne FLIR FC AI Series

  • Page 1 User Guide FC-Series AI FC-Series AI User Guide - Revision 100 - September 2023 This document does not contain any export-controlled information.
  • Page 2 © 2023 Teledyne FLIR LLC All rights reserved worldwide. No parts of this manual, in whole or in part, may be copied, photocopied, translated, or transmitted to any electronic medium or machine readable form without the prior written permission of Teledyne FLIR LLC.
  • Page 3 Product Registration and Warranty Information Register your Product with Teledyne FLIR at https://customer.flir.com. For warranty information, see https://www.teledyneflir.com/support-center/warranty/security/flir-security- product-warranties/. FC-Series AI User Guide - Revision 100 - September 2023 This document does not contain any export-controlled information.
  • Page 4: Table Of Contents

    Table of Contents 1. Camera Overview ........................1 2. Accessing Product Information from the Teledyne FLIR Website ........2 3. Operation ............................. 4 Accessing the Camera ......................4 View Settings Home Page ....................4 Making Changes to Settings ....................5 Video Page ..........................
  • Page 5 Table of Contents Media Browser Page ......................43 6.10 ONVIF Page ........................44 6.11 Map Page .......................... 44 6.12 Scheduler Page ......................... 46 6.13 Recording Page ......................... 48 6.14 SD Card Page ........................50 6.15 Firmware & Info Page ......................51 7.
  • Page 6: Camera Overview

    When the camera is connected to an IP network, it functions as a server, providing services such as camera control, video streaming, and network communications. The server uses an open, standards- based communication protocol to communicate with Teledyne FLIR and third-party video management ®...
  • Page 7: Accessing Product Information From The Teledyne Flir Website

    Teledyne FLIR website. To access product information from the Teledyne FLIR website: 1. Open https://www.teledyneflir.com/browse/security/thermal-security-cameras/. Thermal Security Cameras Page on the Teledyne FLIR Website 2. Find and click FC-Series AI or FC-Series AI - R. The product details page appears.
  • Page 8 Accessing Product Information from the Teledyne FLIR Website Product Support Page (Example) 5. Select the relevant tab. For example, to download the DNA tool, open the Downloads tab. 6. To download the resource, click the corresponding Download link. FC-Series AI User Guide - Revision 100 - September 2023...
  • Page 9: Operation

    In the FLIR Discovery Network Assistant (DNA) tool, double-click the camera in the Discover List. The DNA tool does not require a license to use and is a free download from Teledyne FLIR. Download the DNA tool; unzip the file; and then double-click to run the tool (DNA.exe).
  • Page 10: Making Changes To Settings

    Operation View Settings Home Page (AI Models) - Users Assigned the Admin or Expert Role System Settings Users assigned the admin or expert role can click System Settings to configure the camera. For more information, see Configuration. Live Video The recording indicator shows whether the camera is currently recording live video to the local microSD card.
  • Page 11 Saved settings—The settings you save as you operate and configure the camera. When the camera reboots, it restores these settings. Changes made to any page since saving changes are lost. Whenever possible, Teledyne FLIR recommends testing new settings before saving them because saving changes overwrites the previously saved settings.
  • Page 12: Video Page

    With the MJPEG codec, you can set the Quality between 0-100. Setting a higher value can increase the video stream's bandwidth requirements. Teledyne FLIR recommends setting a value no higher than 80. If you experience video issues when using MJPEG and high-resolution video, try adjusting the Quality and the resolution settings.
  • Page 13: Thermal Page

    Be aware that, when conditions change, you might need to adjust the parameters again. Teledyne FLIR recommends knowing how to restore the factory default settings (see Firmware &...
  • Page 14 Operation AGC ROI By default, Show AGC ROI is selected. The AGC ROI (region of interest) overlay appears in the live video on the camera web page. In video streams, the overlay does not appear. By default, the ROI is full screen;...
  • Page 15 FFC (also known as Non-Uniformity Correction or NUC). Advanced Settings Caution Change the thermal sensor's advanced settings only at the recommendation Teledyne FLIR Support. If not done properly, changing these settings can permanently damage the camera. Digital Detail Enhancement (DDE) DDE is an advanced, nonlinear image processing algorithm that preserves detail in high dynamic range imagery.
  • Page 16: I/O Page

    Filter Control value according to scene content. · Spatial Control Mode—Automatic (default) or Manual. For all users and applications, Teledyne FLIR recommends Automatic, also known as Dynamic DDE. Teledyne FLIR strongly recommends not using Manual.
  • Page 17: Radiometry Page (R Models)

    FC-Series AI R models detect, measure, and monitor surface temperatures. Using a thermal camera for reasonably accurate and precise temperature measurements requires at least a minimum level of expertise in thermography; Teledyne FLIR recommends training. The Infrared Training Center (http://www.infraredtraining.com/) offers training (including online training) and certification in all aspects of thermography.
  • Page 18 Operation Enable the camera's radiometry features and then select the temperature units (Kelvin, Celsius, or Fahrenheit). Vehicle Detection Filter The vehicle detection filter helps prevent moving vehicles that have become stationary from triggering false radiometric alarms. Before enabling it, make sure: ·...
  • Page 19 Operation General Settings · Relative Humidity (0-100%)—Relative humidity where the camera is mounted. · Atmospheric Temperature—Ambient temperature where the camera is mounted. The camera can calculate detected surface temperatures of objects using general settings or values specified for a particular radiometric item (see Local below).
  • Page 20: Video Analytics Page

    Operation Alarm Settings For each item, you can configure the following alarm settings: · Enable—Enables alarms for the item. · Result—Determines the data that triggers an alarm. For a spot, the alarm result is the Value of the temperature detected at the spot. For a box, select one of the following: o Avg—The average of the temperatures detected in the box.
  • Page 21 Operation · Check the analytics calibration. · Create and configure tripwires, intrusion detection or loitering regions, and masking regions. By default, tripwires or regions have not been defined, and alarm rules are disabled. · Enable and configure the analytics tracking overlay. The camera immediately applies and saves changes to settings on the Video Analytics page, affecting the live video images, video streams, and analog video output.
  • Page 22: Check The Analytics Calibration

    Operation Setting Description Comments When tracks are enabled, show the lines for the detected objects according to Show Lines positions from prior frames; helps Enable Human Tracks or Vehicle Tracks. visually represent speed and direction. When tracks are enabled, show a box Show Boxes around the track.
  • Page 23: Create Analytics Regions

    Operation If the height of the box does not correspond to the size of the person: On the Georeference Page, verify the camera's installation height, tilt angle, and roll angle. Checking Calibration 3.8.2 Create Analytics Regions When the analytics overlay is enabled for the Video Analytics page live video, tripwires and analytics regions are labeled according to analytics region type, T = Tripwire or A = Area (intrusion / loitering), and unique region ID number.
  • Page 24: Osd Page

    Operation You can create up to two loitering detection areas and up to eight tripwires or intrusion detection areas. For each region, the maximum number of points is 16. 3. To finish creating the region, double-click on the last point. Tips ·...
  • Page 25: Geotracking Page

    Operation 3.10 Geotracking Page On the Geotracking page, you can enable (Arm), configure, and disable (Disarm) geotracking. You can pair this camera with a FLIR Security PTZ camera that supports geotracking so that the PTZ camera engages geotracks from this camera; for example, a Quasar® 4K IR PTZ camera (CP-6408-x1- I).
  • Page 26 Operation Filter Classification—When On, the camera generates geotrack information only for objects that the video analytics have classified as a person (P) or vehicle (V). To add a geotracking region: 1. Click one of the Add Region options. Alarm (Areas or Tripwires)—Regions where the camera generates geotracking alarms.
  • Page 27: Georeference Page

    Operation When Edit Regions is selected, it is not possible to add regions. To delete a region, select the region and click the trash can icon next to it. Tips · To move the display, and to zoom in and out, you can use the mouse. To move the display, click on the display, hold, and drag.
  • Page 28 Operation The camera immediately applies changes to the latitude and longitude settings. If a reference map has been uploaded and properly calibrated on the Map Page in System Settings, the camera icon moves accordingly. However, the camera does not automatically save these changes and does not move the detection range overlay.
  • Page 29 Operation Tips · Teledyne FLIR recommends mounting the camera horizontally level; that is, with a 0º installation roll angle. For accurate video analytics, mount the camera with an installation roll angle within ±5º. · The camera's configuration files do not store factory default Georeference settings. To restore Georeference settings to the camera's factory condition, manually change them to zero (0).
  • Page 30: Thermal Imaging Overview

    Thermal Imaging Overview Thermal Imaging Overview A thermal camera produces an image based on differences in temperatures detected in the scene. The Palette setting on Thermal Page determines the colors camera use to produce the image. Using the default WhiteHot palette, the object or surface in the scene with the hottest detected temperature appears white;...
  • Page 31: Maintenance And Troubleshooting

    Maintenance and Troubleshooting Maintenance and Troubleshooting If help is needed during installation, operation, or configuration, contact the local Teledyne FLIR representative, or visit the Teledyne FLIR Support Center at: https://support.flir.com/. Teledyne FLIR LLC offers a comprehensive selection of training courses to help get the best performance and value from the thermal imaging camera.
  • Page 32 If a fuse was used, be sure the fuse is not blown. If the camera still does not produce an image, contact the Teledyne FLIR dealer or reseller who provided the camera, or contact Teledyne FLIR directly.
  • Page 33 Once installed, the camera might point directly east or west, which can cause the sun to be in the field of view during certain portions of the day. Teledyne FLIR does not recommend intentionally pointing the camera at the sun. The sun can introduce image artifacts that the imager eventually corrects. However, recovery can take some time.
  • Page 34: Configuration

    Configuration Configuration Users assigned the admin or expert role can click System Settings on the View Settings Home Page access the following configuration pages: · · Settings Cyber Page · · Date & Time Page ONVIF Page · · Users Page Map Page ·...
  • Page 35: Settings

    Configuration 6.1.1 Settings The DHCP (default) and Static buttons at the top of the page specify the IP addressing mode. If the IP addressing mode is set to DHCP but a DHCP server is not available on the network, the camera's IP address defaults to 192.168.0.250.
  • Page 36 Configuration Important · For cybersecurity reasons, change the default community strings. · If you are enabling SNMP, on the Cyber page, make sure SNMP is enabled. SNMP v1—Enable SNMP v1. SNMP v2c After enabling SNMP v2, specify: · Read Community String—Name of community that has read-only access to all supported SNMP objects.
  • Page 37: Date & Time Page

    Configuration Date & Time Page By default, the camera synchronizes its date, time, and time zone with an NTP server. When DHCP IP addressing is enabled on the Settings, you can configure the camera to obtain the NTP server information from the DHCP server. To manually specify one or more NTP server addresses, under NTP Server, click Manual and specify the address(es).
  • Page 38: Alarm Page

    Configuration Users assigned the expert role only see the user currently logged in, and cannot add, edit, or delete a user. To maintain security of the system, set up user names and passwords for each required login account. The camera limits user name length to 29 characters. Passwords must be at least 12 characters; must contain at least one number, one lowercase letter, and one uppercase letter;...
  • Page 39 Configuration · The camera's geotracking · Video analytics from a supported remote camera or other device · A supported remote geotracking device; for example, a radar · Radiometry from a supported remote camera or other device · Local or external I/O connections For each alarm, you can specify one or more of the following actions: ·...
  • Page 40: Modifying Or Defining Rule Triggers

    Configuration 6.4.1 Modifying or Defining Rule Triggers To modify or define alarm rule triggers: 1. Modify or define the rule name. 2. Select whether the triggers are local (onboard the camera) or remote (external): Local Triggers a. On the Video Analytics Page, make sure tripwires and intrusion detection / loitering regions have been defined.
  • Page 41: Modifying Or Defining Rule Actions

    Configuration Remote Triggers a. On the remote camera or other device, make sure Radiometry from a radiometry is enabled and that at least one radiometric supported remote Radiometry item has been defined. camera or other device a. Select one or more radiometric items that trigger this triggers an alarm.
  • Page 42: I/O Devices Page

    Configuration Action Type Under I/O List, select Local or External. Local—This rule changes the state of one or more local output pins. a. On the Page, make sure local I/O connectors have been properly configured. b. For each trigger defined for the alarm rule, select the local output pin that changes. External—This rule changes the state of one or more local output pins.
  • Page 43: Messaging Page

    Configuration For each pin, the following information appears and you can confgure: · I/O pin number · Type—Input or Output · State—the pin's current state: Open or Closed · Idle State—Normally Open or Normally Closed · Alarm Auto Ack—Yes or No ·...
  • Page 44: Heaters & Fans Page

    Configuration Specify the settings for the SMTP server in the appropriate fields. Settings include the SMTP server's IP address; port (the default port is 587); user name and password for the account on the mail server; whether the mail server requires authentication or TLS authentication; and the email address from which the camera sends the notification emails (also known as the reply-to address).
  • Page 45: Cyber Page

    Configuration Status Information Down the right side of the page, the following status information appears: · Power Source—Indicates which power supplies are connected to the camera (PoE+ / DC / AC) · The amount of power available to the heaters ·...
  • Page 46: 802.1X

    Configuration 3. Click Create Certificate. 4. Allow 15 seconds for the camera to generate the certificate, at which point a confirmation appears. To upload a self-signed or third-party CA signed certificate for TLS/HTTPS or for 802.1X: 1. In the Certification area, click TLS/HTTPS and then select Upload Certificates, or click 802.1X. To Upload a Certificate for 802.1X To Upload a Certificate for TLS/HTTPS 2.
  • Page 47: Services

    Configuration · HTTPS redirect For both, the default is disabled. If you do not know how to configure these settings, contact your network administrator. 6.8.4 Services You can enable or disable: · Digest authentication for the FLIR CGI control interface. ·...
  • Page 48: Ip Filter

    Configuration If you do not know how to configure these settings, contact your network administrator. 6.8.5 IP Filter The camera's IP filter can deny or allow access according to specific IPv4 addresses that you define. By default, the IP filter is disabled (Off). To define specific IP addresses that can access the camera, click Allow.
  • Page 49: Onvif Page

    Configuration 6.10 ONVIF Page The ONVIF page provides settings for auxiliary commands and for output actions. To configure the ONVIF interface: 1. Select the number of auxiliary commands (up to seven) and the number of output actions (also up to seven).
  • Page 50 Configuration Tips · When you take the screenshot, make sure that north is straight up in the map image and that the map is flat (2D). · Use a large, high-resolution screen or display in its native resolution with no zoom. You might get better results taking the screenshot with the map source in full screen (in Google Chrome, press F11).
  • Page 51: Scheduler Page

    Configuration Map Uploaded and Calibrated Even though it is not possible to delete an uploaded map image, you can upload a black image and replace the existing map. On the Geotracking Page and on the Georeference Page, information appears on the black image. If you have not yet configured the camera's georeference settings, you can do so on the Georeference Page.
  • Page 52 Configuration 3. Define the task name. 4. Select the checkbox for one or more predefined actions. 5. To configure a predefined action, click the selected action. The selected action appears in bold, and the relevant settings appear. Predefined Actions Select whether the task disables the camera's onboard video analytics (off) or enables it (on).
  • Page 53: Recording Page

    Configuration 7. From the drop-down list, select the first schedule for the task. Schedule Define the task interval in days, hours, minutes, and seconds. For example, to schedule a task to run every three and a half days, select 03 from the Days drop-down list and 12 from the h (hours) drop-down list: Custom Define the time, in minutes and seconds past the hour, for the task to run every hour.
  • Page 54 Configuration Max. Memory Allocation—The percentage of space on the microSD card that triggers the specified retention policy. Range 20-90. Recording Sources The camera has two recording sources: the two thermal video streams (T1 and T2). The camera can record up to two sources / streams at the same time. For each recording source / video stream enabled on the Video Page, you can specify whether:...
  • Page 55: Sd Card Page

    Configuration 6.14 SD Card Page You can locally record up to 512 GB on a microSD card. For information about accessing the camera's microSD slot and inserting a card, see the installation guide. microSD Card Installed and Formatted The following information appears on the SD Card page: ·...
  • Page 56: Firmware & Info Page

    Configuration 6.15 Firmware & Info Page On the Firmware & Info page, you can: · See the currently installed firmware version and other information about the camera · Specify a unique name for the camera · Upgrade the camera's firmware ·...
  • Page 57 Configuration Caution Only upgrade with firmware developed for FC-Series AI cameras. 4. Click Upgrade. The camera uploads and installs the firmware, which takes a minute or two. After installing firmware, the camera requires a reboot. When prompted, confirm rebooting the camera. Factory Defaults To reset the camera to its factory default settings, click Full Reset, and then confirm.
  • Page 58 Configuration backup.tar.gz is the default backup file name. You can change the backup file name, but do not change the .tar.gz. Other Settings Video Format—The visible imager shutter speed can be synchronized to the 50 Hz or 60 Hz power used for lighting the scene.
  • Page 59: Pairing An Fc-Series Ai Camera With A Flir Security Ptz Camera

    Pairing an FC-Series AI Camera with a FLIR Security PTZ Camera Pairing an FC-Series AI Camera with a FLIR Security PTZ Camera By default, FC-Series AI cameras support geotracking. You can pair an FC-Series AI camera with a FLIR Security PTZ camera that supports geotracking. The PTZ camera engages and tracks objects detected by the FC-Series AI camera.
  • Page 60 Pairing an FC-Series AI Camera with a FLIR Security PTZ Camera If the FC-Series AI camera does not appear in the list, next to Geotracking Device, specify the FC- Series AI camera's IP address and port 1001. Click Save. The FC-Series AI camera appears in the list.
  • Page 61: Pairing With A Pt-Series Hd Camera

    Pairing an FC-Series AI Camera with a FLIR Security PTZ Camera · Specify the behavior of the PTZ camera when it is in an automatic mode and a user performs a manual action such as moving, zooming, or focusing the camera: o None—PTZ camera does not allow manual commands and ignores them.
  • Page 62 Pairing an FC-Series AI Camera with a FLIR Security PTZ Camera 3. Stop the camera’s server. 4. Under Add a new device RADAR_INTERFACE, select Ifara Radar Interface. Then, click Create. The camera creates the radar interface and the settings appear. 5.
  • Page 63 Pairing an FC-Series AI Camera with a FLIR Security PTZ Camera You can: · Select a Radar Mode: o Track Scan—The PT-Series HD camera performs a tour scanning all active geotracks. It follows each geotrack for a specified dwell time. o Engage Last—The PT-Series HD camera follows the most recently detected geotrack.
  • Page 64: Confirming Ptz Camera Pairing Configuration

    Pairing an FC-Series AI Camera with a FLIR Security PTZ Camera To configure the PT-Series HD camera to start up in a geotracking radar mode: 1. In the Maintenance menu, open Sensor > Devices > Pan & Tilt. 2. Under Special Functions, for Startup Mode, select one of the geotracking radar modes: Track Scan, Engage Last, or Engage Closest.
  • Page 65 Pairing an FC-Series AI Camera with a FLIR Security PTZ Camera A virtual track appears at the right-click point, on the detection area display. The FC-Series AI camera communicates the virtual track to the PTZ camera, which points to the virtual track when pairing is properly configured.
  • Page 66 Teledyne FLIR LLC Antennvägen 6 PO Box 7376, SE-187 15 Täby Stockholm County, 187 66 Sweden Support: https://support.flir.com/ Document: FC-Series AI User Guide Revision: 100 Date: September 2023 This document does not contain any export-controlled information.

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