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Operating instructions
Cito 500 BM SAM®
Article number: D111XXXXXX
Issue: 2023-05
Revision: 05

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Summary of Contents for Compleo Cito 500 BM SAM

  • Page 1 Operating instructions Cito 500 BM SAM® Article number: D111XXXXXX Issue: 2023-05 Revision: 05...
  • Page 2: Table Of Contents

    About this manual ....................4 Further requirements ..........................4 Manufacturer and contact address ......................5 Conventions of presentation ........................5 Abbreviations ............................... 6 Safety ........................8 Warnings ............................... 8 2.1.1 Sectional warnings ..........................9 Intended use ..............................9 Foreseeable misuse ............................ 9 Safety instructions for the user ......................
  • Page 3 About this manual 5.4.4 Closing the housing ..........................47 Electrical installation ..........................48 5.5.1 Power supply cable ..........................49 Equipotential bonding rail ........................50 Data connection cable ..........................52 5.7.1 RJ45 connector ........................... 54 Installation of the cable management system (CMS) and the collision protection ...... 56 5.8.1 BM installation ............................
  • Page 4: About This Manual

    Illustrations are for basic understanding and may differ from the actual design of the charging system. Further requirements A warranty with regard to function and safety is only given if this manual is observed. Compleo Charging Solutions AG is not liable for personal injury or damage to property caused by failure to observe the operating instructions.
  • Page 5: Manufacturer And Contact Address

    About this manual Manufacturer and contact address Compleo Charging Solutions AG Oberste-Wilms-Straße 15a 44309 Dortmund, Germany Tel.: +49 231 534 923 - 777 Fax: +49 231 534 923 - 790 e-mail address: info@compleo-cs.com Conventions of presentation For easy and quick understanding, different information in this manual is presented or highlighted as follows: •...
  • Page 6: Abbreviations

    About this manual Abbreviations Abbreviation Explanation Alternating Current (en: Alternating Current) Delivery point Combined Charging System (de: kombiniertes Ladesystem) Abbreviation for plug designation: CHAdeMO Charge Point Operator (en: Charge Point Operator) Cyclic Redundancy Check (en: Cyclic Redundancy Check) Direct Current (en: Direct Current) Electromagnetic Compatibility...
  • Page 7 About this manual Abbreviation Explanation Miniature Circuit Breaker MessEG Measuring and calibration law MessEV Measuring and calibration regulations MSB/MDL Metering point operators/ metering service providers MSP/ EMSP (Electric) Mobility Service Provider OCPP Open Charge Point Protocol Power Supply Unit (en: Power Supply Unit) Residual Current Device Real-Time Clock...
  • Page 8: Safety

    Safety 2 Safety In order to ensure operational safety of the charging equipment and to avoid serious injuries caused by flashovers or short circuits, the following information and safety instructions for operating the unit must be observed. Repair work on the unit must only be carried out by authorised specialist personnel. The housing of the unit may only be opened by persons who have been properly instructed.
  • Page 9: Sectional Warnings

    Safety 2.1.1 Sectional warnings Sectional warnings refer to entire chapters, a section or several paragraphs within this manual. Sectional warnings are presented as follows (example warning): WARNING Type and source of the danger. Possible consequences if the danger is not observed. •...
  • Page 10: Safety Instructions For The User

    Dangers and residual risks NOTE Compleo charging systems as a whole do not contain SVHCs (Substances of Very High Concern) in a concentration of more than 0.1 % (w/w), related to the individual charging station. However, individual components may contain SVHCs in concentrations > 0.1 % (w/w).
  • Page 11: Electrical Voltage

    Safety 2.6.1 Electrical voltage Dangerous electrical voltages may be present inside the housing of the charging system after the housing has been opened. There is a danger to life if contact is made with live components. Serious injury or death is the result. •...
  • Page 12: Product Description

    Product description 3 Product description The charging system described below is designed for charging electric vehicles indoors and outdoors with installation on solid ground. Design Cover (roof) Air outlet Colour display Counter DC (compliant with calibration law) Status display of the charger interfaces Door with locking mechanism Near field illumination Basic housing...
  • Page 13: Series Label

    Product description 3.2 Series label The charging systems from Compleo Charging Solutions AG can be identified by an individual serial number. A series label is attached outside the charging system. The following illustration shows an example of a series label: Fig.
  • Page 14: Scope Of Delivery

    In addition to the charging station, the scope of delivery of the charging system includes the components listed on the following page. The illustration shows a fully equipped compleo® Cito BM 500 charging system. Due to special requirements and/or customer wishes, a purchased charging system of the same type may differ from this illustration.
  • Page 15 Product description The scope of delivery of the compleo® Cito BM 500 includes the following features and components: Charger interfaces (optional depending on version) • C2 (smooth cable CCS) • CH (smooth cable CHAdeMO) • AO2 (socket outlet with sliding cover...
  • Page 16: General Functions And Scope Of Application

    3.4 General Functions and Scope of Application The compleo® Cito BM 500 charging system has the functionality for mode 3 and mode 4 charging. It is produced in different versions. The one-piece housing can be mounted on solid ground using two mounting methods.
  • Page 17: Technical Specifications

    Product description 3.5 Technical specifications The following table is an excerpt from the standard portfolio of Compleo Charging Solutions charging systems. A purchased charging system may deviate from this list according to customer-specific wishes and requirements. If changes have been made to a standard product, the modified charging system is identified with a separate table of technical specifications in the Annex.
  • Page 18: Dc Charger Interface

    Product description 3.5.1 1 x DC charger interface General information Charging system Cito BM 500 Charging mode acc. to IEC 61851/ mode 3 + mode 4 DC charger interface 1 x CCS plug with attached cable 1 x CHAdeMO plug with attached cable Connections Mains connection Main switch + PE terminal + PA rail...
  • Page 19 Product description Electrical characteristics Max. charging capacity 50 kW per loading point Charging voltage 200 – 480 V/ 1- Charging current max. 125 A Mains voltage 400 V/ 3~ Max. rated current 80 A/ 3~ Mains frequency 50 Hz Network form TT/ TN Protection class Rated short-time withstand...
  • Page 20 Product description Protective devices 1 x C100A, 1 x B16A Ambient conditions Ambient temperature -25 °C to +40 °C Operating temperature (∅ 24 ≤ 35 °C Storage temperature -25 °C to +50 °C Relative humidity ≤ 95 % (non-condensing) Altitude ≤...
  • Page 21 Product description Communication interfaces Data communication TCP/IP Data connection Backend communication OCPP 1.5, OCPP 1.6 RFID standard Multireader (frequency/ transmission (13.56 MHz/ 13.9 mW,11.4 dBm) (125 kHz; 134.2 kHz/ 26 mW, 14.1 dBm) power) Certification and standards Low Voltage Directive 2014/35/EU EMV Directive 2014/30/EU...
  • Page 22: Dc Charger Interfaces

    Product description 3.5.2 2 x DC charger interfaces General information Charging system Cito BM 500 Charging mode Mode 3/ IEC 61851 DC charger interfaces 1 x CCS plug with attached cable 1 x CHAdeMO plug with attached cable Connections Mains connection Main switch + PE terminal + PA rail Connection cross-section min 50 mm²...
  • Page 23 Product description Electrical characteristics Max. charging capacity 50 kW per loading point Charging voltage 200 – 480 V/ 1- Charging current max. 125 A Mains voltage 400 V/ 3~ Max. rated current 80 A/ 3~ Mains frequency 50 Hz Network form TT/ TN Protection class Rated short-time withstand...
  • Page 24 Product description Protective devices 1 x C100A 1 x B16A Ambient conditions Ambient temperature -25 °C to +40 °C Operating temperature (∅ 24 ≤ 35 °C Storage temperature -25 °C to +50 °C Relative humidity ≤ 95 % (non-condensing) Altitude ≤...
  • Page 25 Product description Communication interfaces Data communication TCP/IP Data connection Backend communication OCPP 1.5, OCPP 1.6 RFID standard Multireader (frequency/ transmission (13.56 MHz/ 13.9 mW,11.4 dBm) (125 kHz; 134.2 kHz/ 26 mW, 14.1 dBm) power) Certification and standards Low Voltage Directive 2014/35/EU EMV Directive 2014/30/EU...
  • Page 26: Dc Charger Interface And 1 X Ac Charger Interface (2 In 1)

    Product description 3.5.3 1 x DC charger interface and 1 x AC charger interface (2 in 1) General information Charging system Cito BM 500 Charging mode Mode 3/ IEC 61851 DC charger interface: 1 x CCS plug with attached cable 1 x CHAdeMO plug with attached cable AC charger interface: 1x type 2 socket (sliding or folding)
  • Page 27 Product description Network form TT/ TN Protection class Rated short-time withstand (400 V AC) 6 kA current (I Overvoltage category Max. pre-fuse 125 A gG/gL 2023-05 D111XXXXXX | 05...
  • Page 28 Product description Protective devices RCCB: 40 A/0,03 A, type A; RDC-DD: 6 mA 1 x C100A, 1 x B16A; Ambient conditions Ambient temperature -25 °C to +40 °C Operating temperature (∅ 24 ≤ 35 °C Storage temperature -25 °C to +50 °C Relative humidity ≤...
  • Page 29 Product description Communication interfaces Data communication TCP/IP Data connection Backend communication OCPP 1.5, OCPP 1.6 RFID standard Multireader (frequency/ transmission (13.56 MHz/ 13.9 mW,11.4 dBm) (125 kHz; 134.2 kHz/ 26 mW, 14.1 dBm) power) Certification and standards Low Voltage Directive 2014/35/EU EMV Directive 2014/30/EU...
  • Page 30: Dc Charger Interfaces And 1 X Ac Charger Interface (3 In 1)

    Product description 3.5.4 2 x DC charger interfaces and 1 x AC charger interface (3 in 1) General information Charging system Cito BM 500 Charging mode Mode 3/ IEC 61851 DC charger interface: 1 x CCS plug with attached cable, 1 x CHAdeMO plug with attached cable AC charger interface: 1x type 2 socket (sliding or folding)
  • Page 31 Product description Protection class Rated short-time withstand (400 V AC) 6 kA current (I Overvoltage category Max. pre-fuse 125 A gG/gL 2023-05 D111XXXXXX | 05...
  • Page 32 Product description Protective devices RCCB: 40 A/0,03 A, type A; RDC-DD: 6 mA 1 x C100A, 1 x B16A Ambient conditions Ambient temperature -25 °C to +40 °C Operating temperature (∅ 24 ≤ 35 °C Storage temperature -25 °C to +50 °C Relative humidity ≤...
  • Page 33 Product description Communication interfaces Data communication TCP/IP Data connection Backend communication OCPP 1.5, OCPP 1.6 RFID standard Multireader (frequency/ transmission (13.56 MHz/ 13.9 mW,11.4 dBm) (125 kHz; 134.2 kHz/ 26 mW, 14.1 dBm) power) Certification and standards Low Voltage Directive 2014/35/EU EMV Directive 2014/30/EU...
  • Page 34: Transport, Packaging And Storage

    Transport, packaging and storage 4 Transport, packaging and storage Transport Inspection Depending on the type and product scope of the charging system, it is delivered either upright or horizontally in appropriate transport and protective packaging. Depending on the type of charging system, air-cushioned protective films and/or cardboard boxes are used.
  • Page 35: Transport With Lifting Gear

    Transport, packaging and storage 4.3 Transport with lifting gear WARNING Suspended loads Falling loads can cause serious injury or death. • Never step under suspended loads. • Attach slings only to the designated attachment points. • Only use approved lifting gear and slings in perfect condition with sufficient load capacity. •...
  • Page 36 Transport, packaging and storage Transport the charging station to its destination and set it down safely. Put the roof back on and screw it on. Insert the cover. Screw the cover back on. . Close left side door of the charging station, lock it (2) and screw the screw back in (1).
  • Page 37: Installation

    Installation 5 Installation Incorrect installation can lead to personal injury and damage to property. It must be ensured that the assembly and electrical installation are carried out professionally and that the local protective measures and the specifications of the energy supplier are observed. The charging systems may therefore only be installed by a qualified electrician and persons who are demonstrably qualified.
  • Page 38: Parking Space Arrangement

    Installation Parking space arrangement For the simplest and most convenient execution of individual or parallel charging processes, a well thought-out arrangement of the parking spaces around the charging system is recommended. The principle of the parking space arrangement is shown in the following illustrations. 3 charging points Connection to AC interface: •...
  • Page 39: Installation Work

    Installation Installationsarbeite n 5.3 Installation work The assembly and installation work requires specific technical qualifications and expertise. There is a danger to life for persons who carry out work for which they have neither been qualified nor instructed. The work may only be carried out by persons who are familiar with it, have been informed about dangers and have the necessary qualifications.
  • Page 40: Installation Version Bm

    Installation 5.4.1 Installation version BM Installation sequence Select a suitable location. Check parts and installation material for completeness. Check the substrate. Route the power supply cable. Drill mounting holes. Insert screw anchors. Place and align the charging system. Insert the power supply cable into the charging system. Fasten the charging system with installation material.
  • Page 41 Installation Carrying out installation Mark boreholes. Drill boreholes according to instructions. Fill boreholes up to a height of 55 mm with injection mortar. Insert screw anchor with internal thread (M 10) and an external diameter of 16 mm. Allow the injection mortar to harden. Fig.
  • Page 42 Installation If the supply lines cannot be routed through the bottom of the charging system, they can be fed in at the rear (A), right (B) or left (C) of the unit base. Holes can be drilled in the area on the corresponding sides of the unit base using a suitable tool.
  • Page 43: Installation Bm With Concrete Base

    Installation 5.4.2 Installation BM with concrete base Installation sequence Select a suitable location. Check parts and installation material for completeness. Dig the excavation pit. Check the substrate. Route the power supply cable. Compact and level the ground. Place and align the concrete base. Insert the power supply cable into the concrete base.
  • Page 44 Fill the last 300 mm inside the concrete base with concrete base filling material. – ½ sack of filling material (Compleo) – The use of the filling material is mandatory as it reduces the Fig. 17: Excavation pit filled with excavated material penetration of moisture into the charging system from the ground.
  • Page 45 Installation WARNING – Crushing of body parts due to unintentional lowering. Body parts must not be under lifted load. Position and align the charging system over the drilled holes so that the mounting holes of the charging system match the mounting holes in the concrete base.
  • Page 46: Base Plate

    Installation 5.4.3 Base plate A base plate is installed inside the charging system. The base plate serves among other things as strain relief. NOTE The base plate must be mounted. Otherwise the operation of the charging system may be limited. Fig.
  • Page 47: Closing The Housing

    Installation 5.4.4 Closing the housing A swing lever mechanism is installed in the front door of the housing. Depending on the version, this is a single or double lock. A lock can be installed inside the swivel lever to prevent access by unauthorised persons. Fig.
  • Page 48: Electrical Installation

    Installation Electrical installation DANGER Danger due to electric current Touching live parts will result in electric shock with serious injury or death. • Work on electrical components may only be carried out by a qualified electrician and in accordance with electrical engineering rules. •...
  • Page 49: Power Supply Cable

    Installation 5.5.1 Power supply cable Internal Wiring Cut the power supply cable to length so that the cables above the base plate have a length of approx. 300 mm. Strip 30 mm of insulation from the individual wires or according to the cable lugs to be used.
  • Page 50: Equipotential Bonding Rail

    Installation 5.6 Equipotential bonding rail Internal Wiring Cut the connecting cable of the PA connection to length so that the cable PA rail above the base plate has a length of approx. 300 mm. Lead the round wire directly into the PA terminal.
  • Page 51 Installation NOTE For electrical installation, the applicable standards for surge protection must be observed. We recommend the use of a type 1+2 surge arrester for charging stations with public mains connection in the pre-counter area. Charging stations which are supplied from distribution boards that are already protected must be equipped with at least one type 2 surge arrester.
  • Page 52: Data Connection Cable

    Installation Data connection cable If it is necessary to connect an individual charging station to a network by means of a cable, this must be done using a pre-installed cable connector. The cable connector is prepared on the system side and must be connected on the mains side during electrical installation.
  • Page 53 Installation White plastic cap Connect the individual wires of the cable as shown in the adjacent figure. Cut the wires with an electric cutter flush with the housing. Screw the connecting piece to the cable connector. – How far the connecting piece has to be screwed onto the cable connector depends on the diameter Fig.
  • Page 54: Rj45 Connector

    Installation 5.7.1 RJ45 connector If a connection to a network by means of an internally installed switch is required (depending on the equipment), this is to be realised using an RJ45 connector. The connector is enclosed and must be connected during electrical installation. The connector must be prepared according to the following illustrations.
  • Page 55 Installation – The distance between the beginning of the wound braided shield and the wire manager must not exceed 15 mm. Cut off the wires protruding from the wire manager with an electric cutter so that the ends are flush. The protrusion must not exceed 0.5 mm.
  • Page 56: Installation Of The Cable Management System (Cms) And The Collision Protection

    Installation 5.8 Installation of the cable management system (CMS) and the collision protection Arrangement charging station DC parking space AC parking space Charging plug range (6 m radius) Fig. 30: CMS arrangement • - Ground mounting; the CMS is anchored to the ground with a mounting plate.
  • Page 57: Bm Installation

    Installation 5.8.1 BM installation The installation site must be chosen so that the cables do not protrude onto the road and do not come to rest between the kerb and the road. Installation sequence Select a suitable installation site. Check ground for stability. Check parts and installation material for completeness.
  • Page 58 Installation Carrying out installation Erect the CMS and place it on the selected location. Fig. 32: CMS with mounting plate Mark the hole pattern of the base plate on the ground. Move the CMS to the side so that the markings on the ground are accessible.
  • Page 59: Installation With Concrete Base

    Installation 5.8.3 Installation with concrete base The installation site must be chosen so that the cables do not protrude onto the road and do not come to rest between the kerb and the road. Installation sequence Check parts and installation material for completeness. Dig the pit.
  • Page 60 Installation Carrying out installation Dig the excavation pit. – Width: 1311 mm – Length: 2135 mm – Depth: 800 mm Prepare the substrate for a stable installation of the CMS. – Fill the excavation pit by 100 mm with chippings (1). –...
  • Page 61 Installation Fig. 2: Spacing dimensions Carefully place CMS (1) on a suitable surface. Release carabiner (2). Fig. 33: Preparing the CMS Set up CMS (1) vertically. Insert pipe from CMS into concrete base (2). Fig. 34: Inserting the CMS Mount the positioning aid (2). Fill the excavation pit by 100 mm with excavated material (1).
  • Page 62 Installation Tighten fastening screws, see arrows. Align the pipes of the CMS vertically using a spirit level. Compress the filling material. Front view Side view Fig. 36: Fastening the CMS Fill the excavation pit with 300 mm of excavated material. Align the pipes of the CMS vertically again using a spirit level.
  • Page 63: Commissioning

    Commissioning 6 Commissioning Commissioning must be carried out by a qualified electrician or by a person trained and instructed in electrical matters. The effectiveness of the protective measures and the correct mechanical and electrical installation must be checked by a qualified electrician. Commissioning may only be carried out when all necessary internal covers are fitted and the housing is completely closed.
  • Page 64: Testing The Charging System

    Commissioning Testing the charging system The functionality of the installed charging system can be tested either with a vehicle or with a function simulator. With the function simulator it is possible to simulate the functions of an electric vehicle and check the functionality of a charging system or charging point.
  • Page 65: Operation

    Operation Operation Before using the charging system, read the respective documents that are provided with the charging system or that are necessary for operation. This chapter explains the general use of the charging system. The charging processes at the charging systems can be started and stopped by different authorisation methods.
  • Page 66: Charging Process

    Operation Charging process If no charging process has been started at the charging system, any one of the two charging points can be selected for a charging process. Display (information display) RFID field (also for authorisation via Giro card) Charging interface, CSS plug Status LEDs Status LEDs Charging interface, CHAdeMO...
  • Page 67: Meaning Of The Status Led Colours

    Operation 7.1.1 Meaning of the status LED colours During the charging process, both the information display, if available, and the status LEDs show the progress of the charging process. Charging state display: LED colour state 1. LED: The charging system indicates the standby state. ...
  • Page 68: Authorisation At The Credit Card Terminal

    Operation 7.1.3 Authorisation at the credit card terminal The following means of authorisation/payment are available: Debit card, credit card, Google Pay, ApplePay Hold the means of payment in front of the display of the credit card terminal.  The display of the credit card terminal and the upper display (information display) show the successful authorisation.
  • Page 69: Connecting The Charging Cable

    Operation 7.1.4 Connecting the charging cable Before plugging in the charging cables, check that the status LED of the charging point is green. Type 2 socket Plug in the charging cable in the socket of the charging system. Only then plug in the charging cable in the socket of the vehicle. Type 2 plug with attached plug Plug in the charging cable in the socket of the vehicle.
  • Page 70: End Charging Process With Rfid Field

    Operation The binding charging data (in compliance with calibration law) is shown on the display of the storage and display module (SAM) on the respective side of the charging system. 7.1.6 End charging process with RFID field The charging process stops automatically after the existing authorisation method has been successfully executed again.
  • Page 71: Retrieve Billing Data

    Operation  The status LED no longer lights up. Type 2 plug with attached plug Pull out the charging cable from the socket of the vehicle.  The status LED no longer lights up. 7.1.9 Retrieve billing data Giro-e Within a period of 10 minutes after completion of a charging process, it is possible to display the SEPA ID by holding the Giro card in front of the RFID field again.
  • Page 72: Operating Signals And Displays

    Message display The following message display explains the displays for the left side of a charging system with display: Message display The charging system indicates the “compleo + hardware: + Firmware + Please wait” state. • The hardware version is displayed. The firmware version is displayed.
  • Page 73 Operation The charging system indicates the "CCS - CHA - Type 2 + Remove a plug" state. • A plug of any charger interface can be removed. The charging system indicates the "Please connect vehicle" state. • The plug of the corresponding charger interface should be connected to the vehicle.
  • Page 74 Operation The charging system indicates the "CHA - Plug the plug in the charging station to end + Charging duration:" state. • The charging process can be stopped at the corresponding charger interface. The plug must be plugged into the charging station.
  • Page 75 Operation The charging system indicates the "Type 2 – Charged: + Charging duration + Have a good trip" state. • The charging process at the corresponding charger interface is in progress. The charged capacity is displayed. The charging duration is displayed. Have a good trip. The charging system indicates the "CCS –...
  • Page 76 Operation The charging system indicates the "CHA – Charged: + Charging duration + Have a good trip" state. • The charging process at the corresponding charger interface is in progress. The charged capacity is displayed. The charging duration is displayed. Have a good trip. The charging system indicates the "CCS + Remove a plug"...
  • Page 77 Operation The charging system indicates the "Disconnect plug from vehicle to end" state. • The charging process can be stopped at the corresponding charger interface. The plug must be disconnected from the vehicle. The charging system indicates the "CCS + Starting a new charging process not possible!"...
  • Page 78 Operation The charging system indicates the "CCS + Please connect vehicle" state. • The plug of the corresponding charger interface should be connected to the vehicle. The charging system indicates the "CHA + Please connect vehicle" state. • The plug of the corresponding charger interface should be connected to the vehicle.
  • Page 79 Operation The charging system indicates the "Type 2 - Plug the plug in the charging station" state. • The plug of the corresponding charger interface must be plugged into the charging station. The charging system indicates the "CCS - Ready for operation + Please use card or key 1 to start"...
  • Page 80 Operation The charging system indicates the "Type 2 + AN: + TAN: * = Delete + # = Cancel" state. • The charger interface is ready for operation. A charging process can be started. A request number is required. A transaction number is required.
  • Page 81 Operation The charging system indicates the "CCS + Finish: Key 1+ Charged + Charging duration + Ending in approx.:" state. • The charging process can be stopped at the corresponding charger interface using key 1. The charged capacity is displayed. The charging duration is displayed. The expected end is displayed.
  • Page 82 Operation The charging system indicates the "CHA + Charged: + Charging duration: + Isolation warning" state. • The charging process at the corresponding charger interface is in progress. The charged capacity is displayed. The charging duration is displayed. An isolation warning is displayed.
  • Page 83 Operation The charging system indicates the "Type 2: + Charging process cancelled + Status code:" state. • The charging process has been cancelled at the corresponding charger interface. A status code is displayed. The charging system indicates the "CCS - Please authorise with card or press key 1"...
  • Page 84 Operation The charging system indicates the "CCS + Code: "Authorisation in progress – Please wait" state. • Authorisation is in progress. The charger interface is prepared for a charging process. The charging system indicates the "CHA + Code: "Authorisation in progress –...
  • Page 85 Operation The charging system indicates the "Type 2 – Finish with entry + Code: + * = Delete + # = Cancel" state. • The charging process at the corresponding charger interface is in progress. The charging process can be finished by entering the code.
  • Page 86 Operation 105 The charging system indicates the "CCS - Initialisation + Please wait” state. • The charging process is being initialised and will start soon. 106 The charging system indicates the "CHA - Initialisation + Please wait” state. • The charging process is being initialised and will start soon. 107 The charging system indicates the "Type 2 - Initialisation + Please wait”...
  • Page 87: Charging State Display

    Operation 7.2.2 Charging state display The following charging state display explains the colour states and the possible colour changes of a charging system with status LEDs: Charging state display: LED colour state LED: The charging system indicates the standby state. "grey"...
  • Page 88: Maintenance

    Maintenance 8 Maintenance Careful and regular maintenance ensures that the functional condition of the charging system is maintained. Only a regularly checked and maintained charging system is able to guarantee maximum availability and reliable charging processes. The maintenance intervals depend on the prevailing operating conditions, such as the frequency of use and environmental influences such as the degree of contamination.
  • Page 89: Maintenance Plan

    Maintenance Maintenance plan Interval Component/location Maintenance work Every 6 Residual current circuit Check with test button. months breaker Surge arrester Visual inspection or check with test button. Yearly Location Visual inspection, e.g. for distances to objects (bushes, electrical installations ,etc.), attachment. Electrical components Visual inspection, e.g.
  • Page 90: Maintenance Work

    Maintenance Maintenance work 8.2.1 Replacing the filter mat at the air outlet Open the door of the charging station. Unscrew the screw on the filter holder (1). Tilt down the filter clamping plate (2) and replace the filter mat. Fold up the filter clamping plate again and screw it tight.
  • Page 91: Cleaning

    Maintenance 8.3 Cleaning The components inside the charging system need to be cleaned according to the assessment of an expert but this is not always necessary. Any necessary cleaning of the interior must only be carried out after consultation with the operator of the charging system. Cleaning may only be carried out by a properly and professionally instructed person and must never be carried out by a user.
  • Page 92: Decommissioning, Dismantling And Disposal

    Decommissioning, dismantling and disposal 9 Decommissioning, dismantling and disposal The decommissioning and dismantling of the charging system may only be carried out by a qualified electrician. The national legal requirements and regulations must be observed. DANGER Danger due to electric current Touching live parts will result in electric shock with serious injury or death.
  • Page 93: Index

    Index 10 Index Abbreviations ............6 Installation .............. 37 Acoustic signals ............. 87 Installation version BM ................ 40 Base plate .............. 46 Installation work ........... 39 Intended use ............9 Cable management system Installation ..........56, 57, 59 Lifting gear ............. 35 Charging process ..........
  • Page 94 Index Series label ............. 13 Test ................. 64 Signals ..............87 Transport ............... 34 Storage ..............34 Transport Inspection ........... 34 Storage conditions ..........34 System start-up ............ 64 User ................10 Technical specifications ........17 Warnings ..............8 D111XXXXXX | 05 2023-05...
  • Page 95: Annexes

    Annexes 11 Annexes Declaration of conformity: Declaration of conformity of the compleo® Cito BM 500 charging system 2023-05 D111XXXXXX | 05...
  • Page 96 Annexes Declaration of conformity: Declaration of conformity of the compleo® Cito BM 500 charging system incl. compleo® SAM D111XXXXXX | 05 2023-05...
  • Page 97 Annexes Declaration of conformity: Declaration of conformity of the compleo® Cito BM 500 charging system incl. compleo® SAM 2023-05 D111XXXXXX | 05...
  • Page 98 Annexes Declaration of conformity: Declaration of conformity of the compleo® Cito BM 500 charging system incl. compleo® SAM D111XXXXXX | 05 2023-05...
  • Page 99 Annexes Test report for DC charging systems from Compleo Charging Solutions AG 2023-05 D111XXXXXX | 05...
  • Page 100 Annexes Test report for DC charging systems from Compleo Charging Solutions AG D111XXXXXX | 05 2023-05...
  • Page 101 Annexes Test report for DC charging systems from Compleo Charging Solutions AG 2023-05 D111XXXXXX | 05...
  • Page 102 Annexes Test report for DC charging systems from Compleo Charging Solutions AG D111XXXXXX | 05 2023-05...
  • Page 103 Annexes Base design: Design drawing of the concrete base of the Cito BM 500 2023-05 D111XXXXXX | 05...
  • Page 104 Annexes Charging system design: Design drawing of the compleo® Cito BM 500 charging system Ground level Design drawing of the concrete base and the assembled compleo® Cito BM 500 charging system D111XXXXXX | 05 2023-05...
  • Page 105 Annexes © 2023 Compleo. All rights reserved. This document may not be copied in whole or in part without written permission. All illustrations in this document serve as examples only and may differ from the delivered product. All information in this document is subject to change without notice and does not represent a commitment on the part of the manufacturer.
  • Page 106: Memory And Display Module Sam

    Operating instructions Memory and Display Module Year of construction: 2022 Revision: 01 Article number: SAM_EN Issue date: 2022_05...
  • Page 107 About this manual....................3 SAM product description ..................5 Product information ..........................5 Intended use ............................6 Controls and display ..........................6 Type and rating plates ..........................7 Overview of all displays (examples) ......................8 SAM system overview ........................... 12 Integration of the subsystem in a charging column ................
  • Page 108: About This Manual

    These instructions reflect the state-of-the-art of the product at the time of publication. The contents of these instructions are not the subject of a contract, but are for information purposes. Compleo Charging Solutions AG reserves the right to make changes to the content and technical specifications of these instructions without having to disclose them.
  • Page 109 Abbreviations Abbreviation Explanation Alternating Current Delivery point Plug designation for: Combined Charging System Abbreviation for plug designation: CHAdeMO Charge Point Operator Cyclic Redundancy Check Direct Current Electromagnetic Compatibility EVSEID Electric Vehicle Supply Equipment Human-Machine Interface Hardware Identification Number Infrared Kilowatt hour Liquid Crystal Display Charging device controller LIEF...
  • Page 110: Sam Product Description

    SAM product description SAM is the memory and display module that permanently stores the start and final meter reading of the charging processes and displays them on request. Angaben z um Pr odukt Product information SAM, in combination with a verified meter, fulfils the possible requirements of the local calibration law when charging an electric vehicle at a charging station.
  • Page 111: Intended Use

    Intended use The SAM is used to collect, store, display and verify meter reading and customer identification data for charging points in charging stations for electric vehicles. One SAM is used per charging point. The SAM is a measuring capsule and consists of the display storage module and an electronic energy meter.
  • Page 112: Type And Rating Plates

    Typens child Type and rating plates The SAM type plate and meter rating plate are listed below. Typically, the SAM type plate is visible from the outside (view of the charging station) and the meter rating plate is not. Type plate of the SAM Lower field Figure 2: Type plate of the SAM (example) Display frame:...
  • Page 113: Overview Of All Displays (Examples)

    Overview of all displays (examples) Info screens (without interaction with the user) Boot screen Ready for operation (idle state) 2 second progress bar (from left to right) until the Display of the ID after a successful authorisation. timing starts. Current measured values. The number of arrow After a few seconds, the last digits of the ID are symbols represent the number of loaded phases.
  • Page 114 Interactive screen displays with the user to invoke charging procedures. After entering the start value, press "Next" to enter the final value. After entering the final value, press "Check". (Called up after touching one of the two buttons). If there are several data sets (possible with a charge Screen output for a found entry.
  • Page 115 Possible error screens Error message: there is a communication or memory Error message: there is an internal fault in the SAM. problem. Error message: no entry was found. Error message: the data set found is inconsistent. Billing is only possible with a data set that complies The data set does not comply with calibration law with calibration law! and is therefore cannot be billed!
  • Page 116 Explanation of the display positions Text displays during boot screen after switching on and restarting the SAM. SAM S/N Serial number of the SAM Meter S/N Serial number of the meter Placeholder Firmware version Checksum Firmware checksum Production date Day of manufacture (day of programming) Charging Number of charging processes that are still possible and can be saved.
  • Page 117: Sam System Overview

    SAM system overview The SAM forms a unit with the associated meter, which is used to record and store measured values. The following image shows the functional arrangement of the SAM (green) in a charging station. VEHICLE BATTERY Current Charging equipment Current Current + meter...
  • Page 118: Integration Of The Subsystem In A Charging Column

    Integration of the subsystem in a charging column With the subsystem, it is possible to carry out all measurements and data collection. The following illustrations show the required connections between the components within a charging column. AC system SAM incl. Charging system PSU 12 VDC Display &...
  • Page 119: Communication Connections

    Communication connections The SAM is equipped with the following non-reactive communication interfaces: • IR interface: Point-to-point connection to the electricity meter • 20 mA interface: Point-to-point connection to the charging system control unit (LES) • HMI interface (2 buttons and display) for interaction with the user Connection to the electricity meter The memory and display module is connected to the electricity meter via a secure connection.
  • Page 120 The flash memory is used for the firmware (without update function). The RTC is used for the calendar, time and stopwatch function. Additional flash memory The additional and non-volatile long-term memory is used for storing charging processes and can be read out by the control unit.
  • Page 121: Time Measurement Of The Charging Service Duration (Stopwatch Function)

    2.11 Time measurement of the charging service duration (stopwatch function) The SAM has an internal quartz-controlled real time clock (RTC). This is used for time measurement (for the charging time or standing time). The charging service time is the time between the moment the charging equipment detects the connection of a vehicle and the moment the charging equipment detects the disconnection of the vehicle from the charging equipment.
  • Page 122 Checking the time measurement by means of the data interface The time measurement accurate to a millisecond can be read out from the SAM via the available 20 mA interface using the SML protocol. Checking the time measurement in the manufacturing process In each SAM, a connection pin is available which signals the start and stop time by means of a signal change (flank-controlled).
  • Page 123 The following diagram illustrates the check procedure. Stopwatch ( external Check B/ D module reference) Start a simulated charging process After receiving the start signal, Control unit (module B) or test Start time measurement after the PIN is toggled (flank) and stand (moduleD) sends start receiving the flank signal from the internal stopwatch starts...
  • Page 124 System overview of electricity meter The meter is an approved meter under calibration law and is used to measure the amount of energy delivered to the delivery point. The following picture shows the meter with its functional components. Bidirectional data interface (D0); Bidirectional data interface (D0);...
  • Page 125: Charging Process With Sam

    Charging process with SAM This chapter explains in more detail the displays that are shown in the SAM during a charging process. For information on how to charge at a charging station, please refer to the operating instructions for the respective charging station.
  • Page 126: Two Seconds Until Charging

    Two seconds until charging As soon as a vehicle and the charging column are connected and the authorisation was successful, a black two- second progress bar (from left to right) is shown in the display. Figure 12: Two-second progress bar (example) Charging process After this time has elapsed, the display changes to the next representation and the time measurement begins.
  • Page 127: End Of The Charging Process

    End of the charging process After the charging process is completed (after disconnection from the vehicle on the charging station side), the information is shown on the display for checking purposes. The display can be extended by a further 20 seconds by pressing the right key and it closes automatically after this period has elapsed.
  • Page 128: Query Previous Charging Processes With Sam

    Query previous charging processes with SAM Query via backend Using OCPP, individual or all stored data sets can be retrieved from the backend via the charging equipment control unit. Query on site Within the scope of saving all charging processes, the same can be called up after entering the start and final values of the meter readings of a specific charging process.
  • Page 129 Entering the final value The final value of the same charging process is entered in the same way. Selecting the "Check" option outputs the desired information. Figure 16: Entering the final value (example) Display of the stored data If the actual values are entered correctly, the information will be as shown in the illustration below. The display can be closed with the right key, but it also closes itself after an appropriate time window.
  • Page 130 Information screens In certain situations, information screens are displayed if technical problems occur during a charging process. The following information screens are displayed if either a power failure or the communication between the SAM and the control unit was interrupted during a charging process. Then the word "Invalid" is shown in the display under Duration.
  • Page 131 Error screens Permanent error states in charging equipment cannot be excluded either. The following error screens are possible and are explained here. Figure 21: Limited operation (example) "Limited operation" occurs when • energy measurements are no longer possible. (e.g. meter is not working correctly). Consequence: The charging point goes to "Out of service".
  • Page 132 Figure 23: Entry not found (example) An entry in the data memory cannot be found if • the two start and end meter readings entered are not found in the data set (Tubel). The operator has either entered incorrect values or has entered the data at an incorrect charging point (SAM).
  • Page 133 Lock screen The following picture shows the lock screen. Figure 24: Lock screen (example) This screen appears if five incorrect entries took place while entering readings to retrieve historical data. This function is intended to prevent misuse. SAM_EN | 01 2022_05...
  • Page 134: Technical Data

    Technical data Unless otherwise stated, the technical specifications are the same for all unit types. Measuring capsule Ambient conditions Specification Value Unit Internal spaces or Approved installation site at least IP34 protected area Temperature range -25 - +70 °C Humidity ≤...
  • Page 135: Sam Installation

    (230 VAC). Connection (6-pole) for 12 V and 20 mA interface Figure25: Top: Front and rear with AC meter, below the representation of the connections; left AC, right DC 1) = not relevant for compleo Solo SAM_EN | 01 2022_05...
  • Page 136: Connection Of Sam And Meter

    Connection of SAM and meter Please observe the following safety instructions before connecting the unit. Specifications for the electrical connection • The supply line must be hard-wired into the existing installation and comply with the nationally applicable legal requirements. • The rated current I must be selected to match the back-up fuse and the circuit breaker.
  • Page 137 Connection of the meter to the supply network Figure27: Connection diagrams for meter; left AC, right DC Please refer to the charging station manufacturer's documentation for information on how the connection is made within a charging station. SAM_EN | 01 2022_05...
  • Page 138 Notes 2022_05 SAM_EN | 01...
  • Page 139 ©2021 Compleo. All rights reserved. This document may not be copied in whole or in part without written permission. All illustrations in this document serve as examples only and may differ from the delivered product. All information in this document is subject to change without notice and does not represent a commitment on the part of the manufacturer.

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