cecotec CONGA 7490 ULTIMATE GENESIS Instruction Manual page 53

ENGLISH
The robot vacuum
cleaner could not
connect to the Wi-
Fi network.
The robot vacuum
cleaner did not
carry out the
scheduled cleaning
task.
The robot vacuum
cleaner does not return
to the charging base
after spot cleaning
or after changing the
starting position.
The robot
vacuum cleaner
does not resume
cleaning.
The robot
vacuum cleaner is
always offline.
The connection
between the
smartphone and the
robot vacuum
cleaner failed.
51
Bad Wi-Fi signal. Check that the robot vacuum cleaner
is located in an area with good Wi-Fi signal.
The Wi-Fi connection is unstable. Reset the router, check if
there are any App updates, and try again. This robot
vacuum cleaner only supports the 2.4GHz band.
Make sure that your smartphone mobile data are disabled
to improve the linking process.
Check if the robot vacuum cleaner is in Sleep mode and
change mode. This option can be found on the general
settings of the robot vacuum cleaner and allows you to define
time slots in which the robot will not perform the scheduled
cleaning tasks when in Sleep mode.
Ensure proper connection of the robot vacuum cleaner to
the Wi-Fi: you will not be able to carry out scheduled
cleaning without connection and with a low battery.
The robot vacuum cleaner will map and calculate a new
route after running in Spot cleaning mode or after changing
its starting position.
If the charging base is very far away from the robot vacuum
cleaner, it will not be able to charge back automatically.
Manually move the robot vacuum cleaner to the charging base.
Make sure the robot vacuum cleaner is not in Sleep mode, as
it will not resume cleaning in this mode.
It will not resume cleaning when it is manually placed on
the charging base.
Make sure the robot vacuum cleaner is successfully
connected to a 2.4 GHz network and always in areas with
good Wi-Fi signal.
Make sure the robot vacuum cleaner and the charging base
are in an area with good Wi-Fi signal, reset the router, and
retry connection.