D-Link DES-3550 User Manual page 189

D-Link warrants each of its hardware products to be free from defects in workmanship and materials under normal use
and service for a period commencing on the date of purchase from D-Link or its Authorized Reseller and extending for
the length of time stipulated by the Authorized Reseller or D-Link Branch Office nearest to the place of purchase.
This Warranty applies on the condition that the product Registration Card is filled out and returned to a D-Link office
within ninety (90) days of purchase. A list of D-Link offices is provided at the back of this manual, together with a copy
of the Registration Card.
If the product proves defective within the applicable warranty period, D-Link will provide repair or replacement of the
product. D-Link shall have the sole discretion whether to repair or replace, and replacement product may be new or
reconditioned. Replacement product shall be of equivalent or better specifications, relative to the defective product, but
need not be identical. Any product or part repaired by D-Link pursuant to this warranty shall have a warranty period of
not less than 90 days, from date of such repair, irrespective of any earlier expiration of original warranty period. When
D-Link provides replacement, then the defective product becomes the property of D-Link.
Warranty service may be obtained by contacting a D-Link office within the applicable warranty period, and requesting a
Return Material Authorization (RMA) number. If a Registration Card for the product in question has not been returned
to D-Link, then a proof of purchase (such as a copy of the dated purchase invoice) must be provided. If Purchaser's
circumstances require special handling of warranty correction, then at the time of requesting RMA number, Purchaser
may also propose special procedure as may be suitable to the case.
After an RMA number is issued, the defective product must be packaged securely in the original or other suitable
shipping package to ensure that it will not be damaged in transit, and the RMA number must be prominently marked on
the outside of the package. The package must be mailed or otherwise shipped to D-Link with all costs of
mailing/shipping/insurance prepaid. D-Link shall never be responsible for any software, firmware, information, or
memory data of Purchaser contained in, stored on, or integrated with any product returned to D-Link pursuant to this
warranty.
Any package returned to D-Link without an RMA number will be rejected and shipped back to Purchaser at Purchaser's
expense, and D-Link reserves the right in such a case to levy a reasonable handling charge in addition mailing or
shipping costs.
Software:
Warranty service for software products may be obtained by contacting a D-Link office within the applicable warranty
period. A list of D-Link offices is provided at the back of this manual, together with a copy of the Registration Card. If a
Registration Card for the product in question has not been returned to a D-Link office, then a proof of purchase (such as
a copy of the dated purchase invoice) must be provided when requesting warranty service. The term "purchase" in this
software warranty refers to the purchase transaction and resulting license to use such software.
D-Link warrants that its software products will perform in substantial conformance with the applicable product
documentation provided by D-Link with such software product, for a period of ninety (90) days from the date of purchase
from D-Link or its Authorized Reseller. D-Link warrants the magnetic media, on which D-Link provides its software
product, against failure during the same warranty period. This warranty applies to purchased software, and to
replacement software provided by D-Link pursuant to this warranty, but shall not apply to any update or replacement
which may be provided for download via the Internet, or to any update which may otherwise be provided free of charge.
D-Link's sole obligation under this software warranty shall be to replace any defective software product with product
which substantially conforms to D-Link's applicable product documentation. Purchaser assumes responsibility for the
selection of appropriate application and system/platform software and associated reference materials. D-Link makes no
warranty that its software products will work in combination with any hardware, or any application or system/platform
software product provided by any third party, excepting only such products as are expressly represented, in D-Link's
applicable product documentation as being compatible. D-Link's obligation under this warranty shall be a reasonable
effort to provide compatibility, but D-Link shall have no obligation to provide compatibility when there is fault in the
third-party hardware or software.
uninterrupted or absolutely error-free, and no warranty that all defects in the software product, within or without the
scope of D-Link's applicable product documentation, will be corrected.
Subject to the terms and conditions set forth herein, D-Link Systems, Inc. ("D-Link") provides this Limited warranty for
its product only to the person or entity that originally purchased the product from:
•
D-Link or its authorized reseller or distributor and
•
Products purchased and delivered within the fifty states of the United States, the District of Columbia, U.S.
Possessions or Protectorates, U.S. Military Installations, addresses with an APO or FPO.
D-Link makes no warranty that operation of its software products will be
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