BullFrog A Series Owner's Manual
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BullFrog A Series Owner's Manual

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BULLFROG SPAS
OWNERS MANUAL

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  • Page 1 BULLFROG SPAS OWNERS MANUAL...

  • Page 2: Quick Reference

    QUICK REFERENCE To assist you with the installation and maintenance Electrician service of your new spa, please ll out the following 1. Name: information and keep it on hand for future reference. Telephone: 2. Name: Telephone: Spa Information Concrete, Decking, and Masonry Model: 1.

  • Page 3: Table Of Contents

    Table of Contents: Important Overview: Safety Instructions: Getting to Know Your Spa: Equipment Compartment: Filling Your Spa: STIL/A Series Touch Control Panels: R Series Spas (R600) Control Panels: X Series Spas Control Panels: JetPaks and Jets: Water Care and Chemistry: Spa Maintenance:...

  • Page 4: Important Overview

    IMPORTANT OVERVIEW Congratulations on your purchase of a Bullfrog Spas A Series, R Series, STIL, or X Series hot tub†. NOTE: In this document, the terms “Spa” and “Hot Tub” are used interchangeably. Take a moment to read this manual carefully as you set up and use your new spa.

  • Page 5: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS Save these instructions Water temperature in a spa should never exceed 104˚F (40 ˚ C). Water temperatures between 100˚ F (38˚C) and Safety Instructions 104˚F (40˚C) are considered safe for a healthy adult. Water temperature in excess of 104˚ F (40˚ C) may be harmful to your health.

  • Page 6: Additional Instructions

    Non-Approved Accessories. Using Included with the spa is a warning sign to inform users accessories not approved by Bullfrog International, LC could and guest of the risks involved with using a spa. void your warranty or cause other problems. Please consult your authorized Bullfrog Spa dealer.
  • Page 7 REDUCE THE RISK OF ELECTROCUTION REDUCE THE RISK OF ELECTROCUTION 1. NEVER PLACE AN ELECTRIC APPLIANCE WITHIN 5 FEET OF SPA 1. NEVER PLACE AN ELECTRIC APPLIANCE WITHIN 5 FEET OF SPA 2. DO NOT INSTALL UNDER SPA SKIRT OR WITHIN AN ENCLOSURE THAT WOULD RESTRICT VENTILATION. REDUCE THE RISK OF CHILD DROWNING 3.

  • Page 8: Getting To Know Your Spa

    Hip & Wrist Jets Water Feature Control Valve Water Feature Stereo Speakers (Optional) Suction Fitting Comfort Pillow SnapCap Auxilliary Control Pad (A Series Only) Drain Lighted Cup holder (A Series Only) Ozone Jet Filter SnapCap Weir Door/Filter Plate Light Floor Jets...
  • Page 9 Spa Overview [X7L Pictured] Water Feature Control Valve Therapy Jets Comfort Pillow Water Feature Suction Fitting Neck Jets Comfort Pillow Neck Jet Control Valve Perimeter Lights Light Cup Holder Drain Ozone Jet Weir Door/Filter Plate Stereo Speakers (Optional) Foot Jets Equipment Compartment Control Pad Calf Jets...

  • Page 10: Equipment Compartment

    EQUIPMENT COMPARTMENT Safety Certificate Ozone* Control Center Light Water Heater Pump 1 Pump 2 Drain Outlet *Optional...

  • Page 11: Filling Your Spa

    (see your following spa lling procedure. Failure to do so may result in authorized Bullfrog Spas Dealer). If your water is extremely hard, serious injury. it is preferable to either dilute the water’s hardness by blending...
  • Page 12 Control System IMPORTANT: Your Bullfrog Spas spa is equipped with one of 3 types of control pads. Locate the control system on your spa by matching it with the photo provided under each control panel...

  • Page 13: Stil/A Series Touch Control Panels

    STIL/A SERIES TOUCH CONTROL PANELS IMPORTANT: A pump should not be allowed to run without priming (water owing out of the jets) for more than 2 minutes. Under NO circumstances should a pump be allowed to run without priming beyond the end of the 4-5 minute priming mode.

  • Page 14: Light Settings

    Note: ermometer icon appears when heating. Settings Light Settings he spa lights are activated by pressing the icon. Pressing this icon turns o or on your interior or exterior lights manually. By turning the light o and then on again, you can choose the light color and display properties.

  • Page 15: Time Settings

    Time Settings key to move to the second page of the menu. Press the icon. e “Units” menu will then be displayed. To change the Setting the time of day temperature setting, press the temperature unit which is currently displayed. is will change it from C°...
  • Page 16 Bluetooth connected devices. the “Fault Log” menu. “ e GFCI test passed” should in the log e rst time you use a Bluetooth device with your Bullfrog if the test passed. e end-user must be trained to expect this audio system, you must rst “pair”...

  • Page 17: Additional Settings

    Additional Settings Displays the currently selected Con guration Setup Number. Con guration Signature Hold Mode Displays the checksum for the system con guration le. e “Hold” function prevents the jets from running to allow Heater Voltage JetPaks to be swapped out. By default, a hold lasts 60 minutes, or until the Exit button is pressed Displays the operating voltage con gured for the heater.

  • Page 18: Preparation And Filling

    R SERIES (R600) CONTROL PANELS spa is equipped with a second pump press the Jets 2 or “Aux” button twice, to turn it on high. All pumps should run at their highest speed to facilitate priming. Prime each pump separately and turn them o before priming the next pump.

  • Page 19: Hold (Standby)

    Each time the light is turned o and then on it will advance Selection Menu. Select your preferred time clock setting. Press according to the following sequence: to return to the Preferences Menu. Temperature and Temp 1. Color wheel: Color changes quickly through available solid colors.

  • Page 20: Restricting Operation

    Restricting Operation button or button to adjust hour. (NOTE: “A” for am or “P” for pm will be displayed in the bottom right corner of e control panel can be restricted to prevent unwanted use the display window). or temperature adjustments. is lock feature prevents most 4.
  • Page 21 e device must have “line of sight” to the spa control panel / To adjust the duration of the equipment door area. cleanup cycle: NOTE: Certain house construction materials and other Press several times until “PREF” appears in the display obstructions can impair Bluetooth connectivity.

  • Page 22: Series Spas Control Panels

    X SERIES SPA CONTROL PANELS and repeat to cycle through modes. Standard Mode (St): When in Standard mode, JETS 1 HEAT the pump that circulates water through the heater (heat pump) will turn on every 1/2 hour to measure water temperature, heat if JETS 2 needed, and refresh the temperature display.

  • Page 23: Preset Filter Cycles

    45°F (7°C) or higher. Ozone Purifier (Optional) Spas with the Bullfrog EOS installed may see a reduced sanitizer need allowing for the maintenance of sanitizer levels closer to the suggested minimum level of 3 PPM. Always maintain an absolute minimum of 2 PPM.

  • Page 24: Jetpaks And Jets

    Additional Jets In addition to the jetting options o ered as part of the JetPak A Series,R Series, and STIL erapy System, additional foot, hip, calf, wrist, and hip jets may be available in your spa model to provide an optimal spa therapy Step 1: Put the spa in “Hold”, this will prevent the pump(s)

  • Page 25: Water Care And Chemistry

    For each additional use, test the water one additional time. • Use an accurate test kit to perform all chemical tests. Test kits and supplies are available from your authorized Bullfrog • Add chemicals directly to the spa, evenly spreading the dealer.
  • Page 26 Calcium hardness (CH) is the measure of dissolved calcium in the water. Low CH (soft water) Your Bullfrog Spas spa may be equipped with the EOS enhanced can stain the spa surface as well as cause corrosion to the spa ozone puri cation system.

  • Page 27: Spa Maintenance

    After multiple cleanings, worn lter cartridges will need to be pliers if needed. replaced. To maintain warranty protection, use only genuine Bullfrog Spas lter cartridge replacements. To clean or replace your lter cartridge(s), complete the following: CAUTION: Never operate spa with the lter(s) removed.
  • Page 28 For normal cleaning, use a mild dishwashing soap, window cleaner, or other products recommended by your local authorized Bullfrog Spas Dealer. For stubborn stains, use a mild acrylic cleaner or a mild detergent. To apply these cleaners, use a soft, damp cloth or sponge.

  • Page 29: Miscellaneous Care

    (never petroleum based) to condition the area per your Bullfrog its equipment. During periods of freezing temperatures, a spa Spas Dealer’s instructions.
  • Page 30 Step 4: Remove the drain plug from the pump(s) and loosen all PVC pipe unions in the equipment compartment. Do not replace the plugs or tighten the unions until the spa is de-winterized. Step 5: Clean the spa shell and JetPaks (if equiped). Step 6: Remove lter cartridge(s), clean, and reinstall.
  • Page 31 Step 3: Step 3: Corner – Slip the upper lip of the corner into the top Electrical Disconnect – be sure to disconnect any groove of the spa. Starting from the top force the rst snap into lighting or any other electrical wiring that is mounted onto the place, if the corner has slipped down and is not ush with the door before completely removing it.
  • Page 32 Electrician must perform the electrical installation and GFCI test procedure. Each Bullfrog Spa is manufactured and In addition to handling the water from the spa, it is tested to a standard that provides maximum protection against recommended that the room be properly ventilated.
  • Page 33 When leveling your spa, there should be no Water Drainage: Your spa contains an equipment voids beneath it. Contact your authorized Bullfrog Spas Dealer compartment, which houses all of its electrical components. before making any leveling adjustments. Structural damage to...

  • Page 34: Delivery Basics

    Concrete Pavers that you are looking for. Spa steps, benches, towel racks, planter boxes, or an outdoor replace are just a few of the items that can be considered when accessorizing your spa. Delivery Basics To prepare for the delivery of your spa, make sure the delivery path is clear and no obstructions are present.

  • Page 35: Electrical Chaseways

    Electrical Chaseways 80.20 From bottom of base 26.13 89.70 From bottom of base Model A5L, R5L, X5L 28.52 63.20 5'8" (1.73m) x 7' (2.03m) x From bottom of base 31" (.79m) 26.00 stub up 9.69 Model A8, A8L, A8D, R8, X8 89.70 From bottom 7'10"...

  • Page 36: Spa Location

    Spa Location: with national and local wiring rules. Always have a licensed Electrician perform the electrical installation. Each Bullfrog Spa Overhead Power Lines: Based upon the national and local wiring is manufactured and tested to a standard that provides maximum rules that apply to your area, you will need to install your spa at protection against electrical shock.
  • Page 37 Electrician or your authorized Bullfrog Spa both a 120V~/60Hz pump and a 120V~/60Hz power cord.
  • Page 38 To conform with electrical codes, and to create a barrier being used by any other electrical appliance) against pests, any holes created in the base of your Bullfrog Spa or the spa may not function properly. For speci c conversion should be tted with an appropriate connector.

  • Page 39: Gfci Wiring Diagrams

    GFCI WIRING DIAGRAMS For wiring connection instructions on your speci c spa model please refer to the diagram located on the inside of the control box lid. White-neutral Green-ground Neutral wire from spa must attach to GFCI breaker.
  • Page 40 Hardware Setup/Wiring Diagram BFBP20S (60 Hz STIL Model) PUMP 2 IS USED IN SETUPS 1 & 2 ONLY J25=HTR1 J26=HTR2 J27=HTR3 IR Receiver TP (MAIN) PANELS J30=TEST J31=CE J34 OR J35 RF Receiver WiFi J5 (A1-A4) F6 30A Transceiver MAIN MAIN 230V J34 OR J35...
  • Page 41 Hardware Setup/Wiring Diagram BFBP21S (50 Hz STIL Model) 01-23-15 PUMP 2 IS USED IN SETUPS 1 & 2 ONLY 2.5HP (10.3A MAX) PUMPS REQUIRE 1þ / 3x16A J25=HTR1 SERVICE WHEN SYSTEM IS CONFIGURED IN SETUP 1 OR 2. J26=HTR2 J27=HTR3 TP (MAIN) PANELS J30=TEST J31=CE...
  • Page 42 Hardware Setup/Wiring Diagram BFBP20 (60 Hz A&R Series Models) 10-18-16 PUMP 2 IS USED IN SETUPS 1 & 2 ONLY J25=HTR1 J26=HTR2 J27=HTR3 TP (MAIN) PANELS J30=TEST J31=CE J34 OR J35 IR Receiver RF Receiver J5 (A1-A4) F6 30A MAIN MAIN 230V F8 30A...
  • Page 43 Hardware Setup/Wiring Diagram BFBP21 (50 Hz A Series and R Series models.) 11-28-12 PUMP 2 IS USED IN SETUPS 1 & 2 ONLY J25=HTR1 24082_E J26=HTR2 J27=HTR3 TP (MAIN) PANELS J30=TEST J31=CE J34 OR J35 IR Receiver RF Receiver J5 (A1-A4)
  • Page 44 Hardware Setup/Wiring Diagram BFVS501S (60 Hz X Series Models) BFVS501 — PN 56717 CONNECT ONLY TO CIRCUITS PROTECTED BY A CLASS A GFCI. A DISCONNECTING MEANS MUST BE INSTALLED WITHIN SIGHT FROM 01-20-2015 THE EQUIPMENT AND AT LEAST 5 FEET (1.52 M) FROM THE INSIDE WALLS OF THE POOL, SPA, OR HOT TUB.
  • Page 45 Hardware Setup/Wiring Diagram BFBP21 (50 Hz X Series models.) USE COPPER CONDUCTORS ONLY. 2-S RLY F7 10A 250V F1 3A 250V EMPLOYER UNIQUEMENT DES CONDUCTEURS DE CUIVRE. F6 30A #6 AWG MIN. WIRE= 90° CIRC PUMP FOR SUPPLY CONNECTIONS, J20 LIGHT LIGHT USE CONDUCTORS SIZED ON THE J17/26...

  • Page 46: Display And Error Messages

    DISPLAY MESSAGES & ERROR MESSAGES A Series and STIL General Messages Most messages and alerts will appear on the main screen. Several alerts and messages may be displayed in a sequence. Some messages can be reset by pushing the “jets” button.
  • Page 47 Sensor-Related Messages Sensors are out of sync e temperature sensors MAY be out of sync by 2°F or 3°F. Call for Service. Sensors are out of sync -Call for service* e temperature sensors ARE out of sync. e fault above has been established for at least 1 hour. Call for Service. Sensor A Fault, Senor B Fault –...
  • Page 48 Reminder Messages‡ General maintenance helps. Reminder Messages are suppressed from the factory, but can be activated in the settings by using the Preferences Menu. See Page 14. Clean the lter May appear on a regular schedule, i.e. every 30 days. Clean the lter media as instructed in the owner’s manual. See Filter Maintenance.
  • Page 49 Water is too Hot (OHS) One of the water temp sensors has detected spa water temp 110°F (43.3°C) and spa functions are disabled. System will auto reset when the spa water temp is below 108°F (42.2°C). Check for extended pump operation or high ambient temp. Heater-Related Messages Heater Flow is Reduced (HFL) Heater Flow is Reduced (HFL)
  • Page 50 Sensor-Related Messages Sensor Balance is Poor e temperature sensors MAY be out of sync by 2°F or 3°F. Call for Service. Sensor Balance is Poor* e temperature sensors ARE out of sync. e Sensor Balance is Poor fault has been established for at least 1 hour. Call for Service. Sensor Failure –...
  • Page 51 Memory Failure Clock Error* Contact your dealer or service organization. GFCI Failure System Could Not Test/Trip the GFCI NORTH AMERICA ONLY. May indicate an unsafe installation. Contact your dealer or service organization. A Pump Appears to be Stuck ON Water may be overheated. POWER DOWN THE SPA. DO NOT ENTER THE WATER. Contact your dealer or service organization.
  • Page 52 Alternates with temperature or normal display. Appears on a regular schedule, e.g. every 90 days. Change the water in the spa on regular basis to maintain proper chemical balance and sanitary conditions. Alternates with temperature or normal display. Appears every 365 days. Filters should be replaced occasionally to maintain proper spa function and sanitary conditions.
  • Page 53 X Series Messages No message on display. The control panel will be disabled until power returns. Spa settings Power has been cut off to the spa. will be preserved until next power up. Temperature unknown. After the pump has been running for 2 minutes, the current water temperature will be displayed.

  • Page 54: Troubleshooting Guide

    Cause #2: e 20 or 30A fuse, depending on the system, has blown. Solution: Contact your authorized Bullfrog Spas Dealer. GFCI breaker trips repeatedly: Cause #1: Improper wiring to spa or GFCI breaker is defective. Solution: Consult with a quali ed Electrician.

  • Page 55: Limited Warranty

    A Series & STIL Bullfrog International, LC (“Bullfrog”) extends warranty coverage solely to the end-user purchaser (“Owner”) of any STIL or A Series or Bull- frog Spa manufactured on or after January, 2017 for 2017 and later models installed for residential use in the United States or Canada.
  • Page 56 This Limited Warranty gives you specifi c legal rights. You may also have other rights which vary from state to state. Some states do This Bullfrog Spa limited warranty is void if any of the following occur: not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you.
  • Page 57 R Series Bullfrog International, LC (“Bullfrog”) extends warranty coverage solely to the end-user purchaser (“Owner”) of any R Series Bullfrog Spa manufactured on or after January, 2017 for 2017 and later models installed for residential use in the United States or Canada.
  • Page 58 This Limited Warranty gives you specifi c legal rights. You may also have other rights which vary from state to state. Some states do This Bullfrog Spa limited warranty is void if any of the following occur: not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you.
  • Page 59 LIMITED WARRANTY X Series Bullfrog International, LC (“Bullfrog”) extends warranty coverage solely to the original end-user purchaser (“Owner”) of any X Series Bullfrog Spa installed for residential use in the United States or Canada. 3 year Warranty 3 year Warranty...
  • Page 60 MANNER WHATSOEVER. the replacement product and delivery will be the responsibility of the spa owner. Bullfrog reserves the right to use either new or reconditioned replacements components. In some situations, the servicing dealer may charge a reasonable travel mileage fee. Any...
  • Page 61 Bullfrog International, LC 668 W. 14600 S. Blu dale, UT 84065 T: 801.565.8111 F: 801.565.8333 E: info@bullfrogspas.com v 3.1.8 Register your spa online by visiting: bullfrogspas.com/warranty-registration North America 2018 Bullfrog International LC...

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