Troubleshooting - cecotec CONGA 9590 SPIN REVOLUTION ULTRA POWER Instruction Manual

ENGLISH
Cleaning the fall-detection sensors
Use a clean, dry, and soft cloth to wipe off any dust from the fall-detection sensors located on
the robot vacuum cleaner's lower part.
Sensors. Fig. 14
- The robot vacuum cleaner has different types of sensors, for example, proximity sensors
that allow the robot to clean while detecting obstacles, or fall-detection sensors that help
the robot detect slopes or possible gaps/unevenness, such as staircases. These sensors
are always in contact with dust particles, and therefore can deteriorate over time, causing
possible navigation errors.
- It is recommended to clean all sensors of the robot vacuum cleaner once a week (depending
on the frequency and type of use), using a soft, damp cloth.
Charging base. Fig. 15
Likewise, the charging base includes charging terminals and the signal transmission zone. Use
a clean, dry, soft cloth to wipe dust from these areas.
Charging and replacing the battery
To lengthen the battery shelf life, leave the robot vacuum cleaner to charge in the charging
base when not in use.
If the robot vacuum cleaner will not be used for an extended period of time, remove the battery
and store it in a safe, dry place.
To replace the battery, follow the instructions below:
1. Unscrew the screws on the lower housing, remove the latter, and take out the battery.
2. Insert the new battery.
3. Put the battery and the lower housing back in place and re-tighten the screws.

5. TROUBLESHOOTING

Problem
The robot vacuum cleaner does not
switch on or does not clean
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CONGA 9590 SPIN REVOLUTION ULTRA POWER
Possible cause and solution
The robot vacuum cleaner does not work
when battery is low. Allow it to charge before
operation.
The room temperature is below 0 °C or above
40 °C.
The robot vacuum cleaner cannot
charge or return to the charging base
The robot vacuum cleaner does not
work properly
The robot vacuum cleaner makes a
strange noise during operation
The robot vacuum cleaner does not
clean efficiently or doesn't pick up all
the dirt
The robot vacuum cleaner could not
connect to the Wi-Fi network
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There are too many obstacles near the
charging base. Relocate the charging base to
an area free of obstacles.
Clean the charging terminals of both the
charging base and the robot vacuum cleaner.
Make sure the robot vacuum cleaner is
switched on.
The robot vacuum cleaner is too far away from
the charging base. Place it closer and try again.
Turn off the robot vacuum cleaner and turn it
on again.
Reset the robot vacuum cleaner by pressing
the side Reset button.
The main brush, side brush, or omnidirectional
wheel are blocked or tangled. Stop the robot
vacuum cleaner and clean them.
The tank is full. Empty it and clear the high-
efficiency filter if it is blocked.
The high-efficiency filter is blocked. Clean it.
The main brush is blocked or tangled. Clean it.
Bad Wi-Fi signal. Check that the robot vacuum
cleaner is located in an area with good Wi-Fi
signal.
The Wi-Fi connection is unstable. Reset the
router, check if there are any App updates,
and try again. This robot vacuum cleaner only
supports the 2.4 GHz band.
Make sure that your smartphone mobile data
are disabled to improve the linking process.
CONGA 9590 SPIN REVOLUTION ULTRA POWER
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