Page 1
Smappee EV Wall Installation manual English (NA) – Version 1.2 – January 2024...
Page 2
The specifications and other information in this document were verified to be accurate and complete at the time of its publication. Due to ongoing product improvement, this information is subject to change at any time without prior notice. For the latest information, see our online documentation: https://www.smappee.com/downloads...
3. Models ......................7 4. Components ....................8 5. Technical specifications................... 9 6. Preparing the installation ................11 7. Installation and activation ................14 8. Using the EV Wall NA ..................23 Smappee EV Wall North America – Installation manual – English (NA)
Type 1 (SAE J1772) charging cable and is designed to be used on a North American split- phase electrical network. This installation and user manual tells you how to install and use the Smappee EV Wall NA. We advise you to read the contents of this manual carefully, to ensure a safe and proper installation and enable you to use all the advanced features of this product to their full extent.
Safety warning Fully read and follow the safety instructions below before you install, service or use your Smappee EV Wall NA. The installer must ensure that the charging station is installed in accordance with the relevant national and local regulations.
If the unit requires servicing, contact Smappee. Ensure the EV Wall NA charging cable is positioned so it is not stepped on, tripped over, or subjected to damage or stress. Do not close a garage door on the charging cable.
3. Models Article no. Description EVWNA-248-C18-E-W 5425036934092 EV Wall North America 11.5 kW Smappee EV Wall North America – Installation manual – English (NA)
4. Components Identification label The identification label of your charging station is located on the left inner side of the EV Wall NA. 1. Manufacturer 2. Article number 3. Serial number 4. Rating 5.
CSA certified : C22.2 No. 280-16, C22.2 No. 281.1, C22.2 No. 281.2, C22.2 No. 08-19 EMI Compliance FCC Part 15 Class B Storage Temperature -40°F (-40°C) to 140°F (60°C) Operating Temperature -22°F (-30°C) to 104°F (40°C) Smappee EV Wall North America – Installation manual – English (NA)
Page 10
Therefore, wherever possible, place the product in a sheltered place to optimize the life of the materials. Smappee EV Wall North America – Installation manual – English (NA)
Ethernet cable for the internet connection (if applicable). • Make sure that there is at least 1 ft (30 cm) of cable available at the location of the EV Wall NA to be able to connect it easily internally.
Page 12
450 mm (18 inches) and 1.2 m (4 feet) above grade. When positioning the EV Wall NA, take into account that the power supply cables and Ethernet cable are entering the housing at the bottom through cable glands. The central M32 cable gland is for the power supply, the M20 cable gland for the Ethernet cable.
Page 13
Supplies (not included) CAT 5/6 cable and two RJ45 connectors for wired Ethernet cable. Power supply cables Ferrules for stranded power supply cables Circuit breaker Ring lug for ground cable Smappee EV Wall North America – Installation manual – English (NA)
Place the mounting plate in position a. Use the mounting plate to mark the position of the screws on the wall where the EV Wall NA is to be positioned. Make sure the mounting plate is positioned with the 2 insert holes on the bottom.
Page 15
Attach the mounting plate, with the 3 bulges facing the wall, to the wall with the supplied screws, as depicted below. Place the EV Wall NA in position a. Remove the front plate of the EV Wall NA. Smappee EV Wall North America – Installation manual – English (NA)
Attach the EV Wall NA housing to the mounting plate using the three supplied M4 x 6 mm HEX screws. Power supply connection The power supply enters the station at the bottom of the housing through the middle cable gland.
Page 17
Tighten the two screws to ensure strain relief of the charging cable c. Mount the separate cable holder on the wall nearby the EV Wall NA. As the cable holder is situated on the righthand side of the EV Wall NA, we advise to mount the cable holder on the same side, like so: Smappee EV Wall North America –...
Page 18
The length of the fixed cable can be shortened if required. Cut the cable to its required length and add ferrules (not supplied). Smappee EV Wall North America – Installation manual – English (NA)
Wi-Fi is supported, for reliability and security, it is highly recommended to use a wired Ethernet connection. In order to improve Wi-Fi reception, it is possible to move the Smappee Connect outside of the EV Wall NA, see “Optional: Move the Smappee Connect outside of the EV Wall NA” for more information.
Page 20
For outdoor installation the Smappee Connect needs to be mounted inside a waterproof, plastic, enclosure (not supplied). NEMA The supplied RJ-10 cable inside the EV Wall NA has a length to 59 inches. If a longer distance is needed between the EV Wall NA and the enclosure, refer to the Smappee Infinity...
Page 21
Mount and tighten the supplied M4 nuts Switching on the EV Wall NA a. Check all connections are secure and power-up the EV Wall NA. b. Check the status LEDs: o Power Box: green flashing light (1 x per 3 seconds)
Page 22
Activation This procedure is done with the Smappee Mobile app. You can download this from the Apple App Store for iOS or the Google Play store for Android phones. The Smappee App will guide you through the various steps to fill in all the required information.
2. Swipe and charge: Connect the cable, swipe your card and start charging. Below you can find the different charging sequences. Each EV Wall NA that is installed and activated is Plug and charge. Changing the Session Activation Method is done using the Smappee Dashboard.
Page 24
Swipe and charge Charging sessions can be started using an RFID card. You can either use a Smappee Smart Charge Card for free charging or (if activated) a third party eMSP card to pay for charging sessions. The RFID reader is found on the front plate of the EV Wall, together with the ambient light.
Page 25
The Smappee EV Wall NA is Check the manual or contact unavailable. your supplier for more info and further steps. Red flashing Your charge card is not Contact your charge card authorized. supplier. Smappee EV Wall North America – Installation manual – English (NA)
Need help?
Do you have a question about the EV Wall NA and is the answer not in the manual?
Questions and answers