Brother MFC-790CW User Manual page 169

Error Message
Cannot Detect
Cannot Print
Comm.Error
Connection Fail
Cover is Open.
Data Remaining
Disconnected
Document Jam
File size is too large
High Temperature
Cause
You installed a new ink cartridge
too quickly and the machine did
not detect it.
If you are not using genuine
Brother Innobella™ ink the
machine may not detect the ink
cartridge.
An ink cartridge is not installed
properly.
One or more of the ink cartridges
are empty. The machine will stop
all print operations. While memory
is available, black & white faxes
will be stored in the memory. If a
sending machine has a color fax,
'
the machine's handshake
ask that the fax be sent as black &
white. If the sending machine has
the ability to convert it, the color
fax will be stored in the memory
as a black & white fax.
Poor telephone line quality
caused a communication error.
You tried to poll a fax machine
that is not in Polled Waiting mode.
The scanner cover is not closed
completely.
The ink cartridge cover is not
completely closed.
Print data is left in the machine's
memory.
The other person or other
person's fax machine stopped the
call.
The document was not inserted or
fed properly, or the document
scanned from the ADF was too
long.
The file you sent is too large for
®
printing with Bluetooth wireless
technology.
The print head is too warm.
Troubleshooting and Routine Maintenance
Action
Take out the new ink cartridge and
re-install it slowly until it clicks.
Use a new Genuine Brother Innobella™
Ink Cartridge. If the error is not cleared, call
Brother Customer Service.
Take out the new ink cartridge and re-
install it slowly until it clicks.
Replace the empty ink cartridges. (See
Replacing the ink cartridges on page 161.)
'
will
Send the fax again or connect the machine
to another telephone line. If the problem
continues, call the telephone company and
ask them to check your telephone line.
Check the other fax machine's polling
setup.
Lift the scanner cover and then close it
again.
Firmly close the ink cartridge cover until it
clicks.
Press Stop/Exit. The machine will cancel
the job and clear it from the memory. Try to
print again.
Try to send or receive again.
See Using the ADF on page 21.
See Document jam on page 158.
Make your file smaller than 3 MB.
Allow the machine to cool down.
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