Network Difficulties; Touchscreen Difficulties - Brother MFC-790CW User Manual

Network Difficulties

Difficulty
Cannot print over the Network.
The network scanning feature does
not work.
The network PC-Fax Receive
feature does not work.
Your computer cannot find your
machine.

Touchscreen Difficulties

Difficulty
The dial pad does not work when
entering numbers or characters.
150
Suggestions
Make sure that your machine is powered on and is online and in Ready mode.
Print a Network Configuration list (see Reports on page 89.) and check the current
Network settings printed in this list. Reconnect the LAN cable to the hub to verify
that the cabling and network connections are good. If possible, try connecting the
machine to a different port on your hub using a different cable. If the connections
are good, the machine shows LAN Active for 2 seconds.
(If you are using a wireless connection or are having Network problems, see the
Network User's Guide for more information.)
®
(For Windows users only) Firewall settings on your PC may be rejecting the
necessary network connection. Follow the instructions below to configure the
Firewall. If you are using a personal Firewall software, see the User's Guide for
your software or contact the software manufacturer.
®
For Windows XP SP2 and Windows Vista
Software User's Guide on the CD-ROM.
®
For Windows XP SP1 user's, please visit the Brother Solutions Center:
(http://solutions.brother.com)
®
<Windows users>
Firewall settings on you PC may be rejecting the necessary network connection.
For detail, see the instruction above.
®
<Macintosh users>
Re-select your machine in the Device Selector application located in Macintosh
HD/Library/Printers/Brother/Utilities/DeviceSelector or from the model list in
ControlCenter2.
Suggestions
Use the touchscreen buttons to enter information.
®
users, see Firewall settings in the