Pickup Group Extension Settings - Bizfon 2000 Administrator's Manual

Bizfon Manual II: Administrator's Guide

Pickup Group Extension Settings

Pickup Group & Access List
The Pickup Group service is used to monitor calls addressed to a certain list of extensions and to pick up calls ringing on the listed extensions. This
service may be used when a group of extensions are located in the same area so the persons nearby can hear the ringing on one of the extensions.
This feature allows you to pick up the call ringing on a certain extension by dialing the number of the pickup extension.
The Pickup Group list is used to define the extensions that can be monitored by calling a certain pickup extension.
The Access List is used to define PBX, SIP or PSTN users that are allowed or forbidden to intercept calls ringing on extensions in the Pickup
Group.
If a user dials the pickup extension when several extensions of the pickup group are ringing, the first (oldest in time) call will be picked up. When the
user dials the pickup extension and no extensions of the pickup group are ringing, the "No call is available to pickup" message will be played to the
user. When the user that is not listed in the Access List dials the pickup extension, password authorization (of the pickup extension) will be required
to answer the call. When a denied user dials the pickup extension, the "Party does not accept your call" message will be played to the user.
For Pickup Group extensions, the Extensions Management - Edit Entry page consists of General Settings, SIP Settings and Advanced SIP
Settings pages. The SIP Settings and Advanced SIP Settings pages are the same as for regular extensions (see
described above. The General Settings page has a different content as follows:
1. General Settings (for pickup group extension)
This group requires personal extension information and has the
following components:
Display Name is an optional parameter used to recognize the
caller. Usually the display name appears on the called party's
phone display when a call is made or a voice mail is sent.
Password requires a password for the new extension.
The extension password may only contain digits. If non-numeric
symbols are entered an "Incorrect Password: no symbol
characters allowed" error message will prevent making the
extension.
Confirm Password requires a password confirmation. If the
input is not corresponding to the one in the Extension
Password field, the "Incorrect Password confirm" error message
will appear.
The Edit Pickup Group link leads to the page where a list of monitored extensions can be defined.
The Pickup Group of Extension page lists all extensions in
the pickup group, i.e. it lists those that can be monitored and
the calls addressed to that may be picked up by calling the
corresponding pickup extension.
The Add functional button opens an Add Entry page with a
drop down list containing all available extensions on the
Bizfon.
The Edit Access List link leads to the page where permissions for the users to use the pickup service can be defined.
The Access List of Extension page lists all users (or a group
of users if a wildcard is used) and the appropriate permissions
to pickup the calls ringing on the extensions from the Pickup
Group.
Bizfon2000 and Bizfon4000 (SW Version 4.1.x)
Fig. II-71: Extensions Management - Edit Entry – General Settings for pickup extension page
Fig. II-73: Access List of Extension page for Pickup Group
Administrator's Menus
User Extension Settings)
Fig. II-72: Pickup Group of Extension page
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