Bizfon 2000 Administrator's Manual page 39

Bizfon Manual II: Administrator's Guide
The Remove call queue welcome message functional link appears only when the custom call queue welcome message is already uploaded and is
used to remove it and restore the default call queue welcome message.
The Download call queue welcome message functional link appears only when the custom call queue welcome message is already uploaded and
is used to download it to PC and opens the file chooser window where the saving location can be specified.
Upload new call queue message allows updating the active call queue message (played when a caller is being held in the queue), downloading it
to the PC, or restoring the default one.
The Remove call queue message functional link appears only when the custom call queue message is already uploaded and is used to remove it
and restore the default call queue welcome message.
The Download call queue message functional link appears only when the custom call queue message is already uploaded and is used to download
it to PC and opens the file chooser window where the saving location can be specified.
Browse buttons open the file chooser window to browse for a new Call Queue welcome message file. The uploaded files should to be in PCMU
wave format, otherwise the system will prevent uploading it with the "Invalid audio file, or format is not supported" warning message. The system also
prevents uploading if there is not enough memory available for the corresponding extension, which will cause the "You do not have enough space"
warning message.
6. Voice Mailbox Settings
This group is used to configure voice mailbox storage and consists of a group of manipulation radio buttons to define the location where voice mails
will be collected.
•
Disable Voice Mail – disables the Voice Mail service for the corresponding extension. With this selection, the extension user will be unable to
reach their Voice Mail Settings, but will be able to access their Voice Mailbox and manage the existing voice mails.
•
Use Internal Voice Mail – enables the Voice Mail service for the corresponding extension and defines the Bizfon's internal storage as a
location for the Voice Mails.
This selection also allows you to manipulate with the Voice Mail Configuration Wizard used by the extension's user to setup personal settings
(the password, the voice mail greeting message and the user's name for Extensions Directory) from the handset. By default, the Voice Mail
Configuration Wizard is enabled when the Bizfon's is in the factory reset state. It can be manually enabled from this page by pressing the
Activate button. When the Voice Mail Configuration Wizard is activated, the extension's user is prompted to insert personal settings as
he/she enters his/her Voice Mailbox for the first time. Unless the required information is not inserted, the button is changed to Deactivate and
the Configuration Wizard Status becomes Activated. Use Deactivate button to stop Voice Mail Configuration Wizard. When the user
inserted the required information, the Configuration Wizard Status on this page is changed to Passed and a Reactivate button appears.
Using Reactivate button you might re-enable the Voice Mail Configuration Wizard so the user will be again prompted about his/her personal
settings next time entering his/her Voice Mailbox.
Instructions on how to insert the information prompted in the Voice Mail Configuration Wizard are available in the Features Codes (see
Manual III – Extension's Users Guide).
•
Use External Voice Mail – enables the Voice Mail service
for the corresponding extension and is used to define a
remote Voice Mail Server as a location for the Voice Mails.
In this case recorded voice mails will be collected on the
remote server. Radio button selection enables a sub-group
of manipulation radio buttons:
•
If the remote Voice Mail Server is combined with
the SIP Proxy server, it is recommended to select
Proxy Controlled
selection, SIP proxy will keep the recorded voice
mail on itself. When extension accesses his
mailbox by dialing *0, the call will be redirected to
the voice mailbox on the proxy server.
•
If the remote Voice Mail Server acts as a
standalone location
recommended to select Independent Mailbox
Type. With this selection, Bizfon redirects the
recorded voice mails to the defined remote Voice
Mail server. When extension accesses his mailbox
by dialing *0, the call will be redirected to the
remote voice mail server.
For each of these selections, it is required to enter the
SIP URI of the Voice Mail Server where voice mails of
the corresponding extension will be collected.
Bizfon2000 and Bizfon4000 (SW Version 4.1.x)
Mailbox Type. With this
of voice mails, it is
Fig. II-70: Extensions Management - Edit Entry – Voice Mailbox Settings page
Administrator's Menus
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