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Industrial Communications Worldwide
Heavy Duty Emergency Telephones
HDE Series
Installation & Operation
EMERGENCY
Guardian
Guardian
Guardian
HDE10
HDE11 & HDE11A
HDE1100 & HDE1100A
EMERGENCY
EMERGENCY
Guardian
Guardian
HDE12 & 12A
HDE1200 & 1200A
P005399 Rev. H 130626 7/8/2013 8:49 AM
7552 - 10th Street N.E. Calgary, Alberta, Canada T2E 8W1
Ph: 403.258.3100 \ email:info@guardiantelecom.com \ www.guardiantelecom.com
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Summary of Contents for Guardian Telecom HDE Series
- Page 1 Industrial Communications Worldwide Heavy Duty Emergency Telephones HDE Series Installation & Operation EMERGENCY Guardian Guardian Guardian HDE10 HDE11 & HDE11A HDE1100 & HDE1100A EMERGENCY EMERGENCY Guardian Guardian HDE12 & 12A HDE1200 & 1200A P005399 Rev. H 130626 7/8/2013 8:49 AM 7552 - 10th Street N.E.
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Page 2: Table Of Contents
Installing the HDE 12/12A/1200/1200A Telephones ......12 External Power Supply Jumpers ............15 Volume Control Setting ...............15 HDE Programming ................16 Register Number and Functions for the HDE Series:......17 Incoming Calls ..................19 Station Monitoring ................19 Actuating the Supplemental Relays on Advanced Models ....19 Emergency Switch Lockout ..............19... -
Page 3: Product Overview
Product Overview HDE SERIES Heavy Duty Emergency Telephones HDE SERIES telephones (Standard & Advanced) are intended for use in public areas where direct assistance or hands-free communication is required. They provide a hands-free, two-way link to assistance through analog, half-duplex telephone transmission. A call may be initiated from the telephone or from the monitoring station. -
Page 4: Features
Guardian Telecom Inc. Installation and Operation HDE Series Features Enclosure and Faceplate • 16 Gauge steel, zinc dichromate plated and powder coated. Emergency Button and Call Button • Vandal resistant plastic Tamper Resistant Screws • Protect against unauthorized access. Remote Programming •... -
Page 5: Installing The Hde 10 Telephone
Guardian Telecom Inc. Installation and Operation HDE Series Installing the HDE 10 Telephone • Follow all appropriate electrical codes and use only approved electrical Note: Verify regulatory requirements before fittings for the installation. If 120VAC power is provided to the Auxiliary installing on a public Relay the enclosure must be properly grounded. -
Page 6: Figure 1 - Hde10 Features & Dimensions
Guardian Telecom Inc. Installation and Operation HDE Series 2.6" [66mm] 5.0" [127mm] 2.1" [54mm] TAMPER RESISTANT SCREWS SPEAKER 9.0" [229mm] MICROPHONE PUSH TO CALL BUTTON Guardian Guardian Figure 1 - HDE10 Features & Dimensions 2.7" [69mm] Ø0.2" [Ø5mm] 6.4" [163mm] Ø0.9"... -
Page 7: Figure 3 - Wiring Standard Models
12VAC input will increase the speaker volume but is not required for the relays to operate. BOARD CUTOUT J3A J3B 1 2 3 4 The HDE Series is Industry SURGE Canada approved but not ARRESTOR RING BLACK OR BLUE FCC. Verify regulatory... -
Page 8: Installing The Hde 11/11A/1100/1100A Telephones
Guardian Telecom Inc. Installation and Operation HDE Series Installing the HDE 11/11A/1100/1100A Telephones • Follow all appropriate electrical codes and use only approved electrical Note: Verify regulatory requirements before fittings for the installation. If 120VAC power is provided to the Auxiliary installing on public Relay the enclosure must be properly grounded to the surge arrestor. -
Page 9: Figure 4 - Hde11 & Hde1100 Features
Guardian Telecom Inc. Installation and Operation HDE Series TAMPER RESISTANT TAMPER RESISTANT SCREWS SCREWS SPEAKER SPEAKER FLUSH MOUNTED ASSEMBLY FLUSH MOUNTED ASSEMBLY 12 DIGIT KEYPAD BRAILLE LABEL WITH RAISED LETTERING EMERGENCY EMERGENCY PUSH PUSH TO BUTTON CALL BUTTON MICROPHONE MICROPHONE... -
Page 10: Figure 6 - Hde11 & Hde1100 Mounting
Guardian Telecom Inc. Installation and Operation HDE Series 0.9" [24mm] 7.5" [191mm] MOUNT HOUSING TO STRUCTURE FIRST THEN ATTACH FACEPLATE TO HOUSING USING 6 SCREWS PROVIDED. ROUGH OPENING: 7 5/8" X 10 1/4" X 2 1/2" 7.6" [194mm] 8.0" [203mm]... -
Page 11: Figure 7 - Wiring Advanced Models
12VAC input will increase the speaker volume but is not required for the relays to operate. BOARD CUTOUT J3A J3B 1 2 3 4 The HDE Series is Industry SURGE Canada approved but not ARRESTOR FCC. Verify regulatory RING BLACK OR BLUE... -
Page 12: Installing The Hde 12/12A/1200/1200A Telephones
Guardian Telecom Inc. Installation and Operation HDE Series Installing the HDE 12/12A/1200/1200A Telephones • Follow all appropriate electrical codes and use only approved electrical Note: Verify regulatory requirements before fittings for the installation. If 120VAC power is provided to the Auxiliary installing on public Relay the enclosure must be properly grounded. -
Page 13: Figure 8 - Hde12 & Hde1200 Features
Guardian Telecom Inc. Installation and Operation HDE Series TAMPER RESISTANT TAMPER RESISTANT SCREWS SCREWS 12 DIGIT KEYPAD SPEAKER SPEAKER PUSH TO CALL BUTTON MICROPHONE MICROPHONE EMERGENCY EMERGENCY BRAILLE LABEL BRAILLE LABEL WITH RAISED WITH RAISED LETTERING LETTERING Guardian Guardian EMERGENCY... -
Page 14: Figure 10 - Hde12 & Hde1200 Mounting
Guardian Telecom Inc. Installation and Operation HDE Series 6.7" [170mm] 1.0" [25mm] Figure 10 - HDE12 & HDE1200 Mounting Page 14... -
Page 15: External Power Supply Jumpers
Guardian Telecom Inc. Installation and Operation HDE Series External Power Supply Jumpers The three pin jumpers JP3 and JP4 are used to identify the type of external power source that is used on connector J10 to boost the speaker volume. -
Page 16: Hde Programming
WARNING! You cannot program your HDE telephone without the correct access code. Contact Guardian Telecom for assistance if you have lost or forgotten your access code. Guardian Telecom can reprogram your HDE telephone remotely with a master code. Note: In order to program an HDE telephone it must receive Analog DTMF signals. -
Page 17: Register Number And Functions For The Hde Series
Guardian Telecom Inc. Installation and Operation HDE Series Register Number and Functions for the HDE Series: This list contains all the possible functions of the HDE Series. Register Entered In all Functions Descriptions Remarks number codes versions Phone #1 B... - Page 18 Guardian Telecom Inc. Installation and Operation HDE Series Talk Time that has been programmed in. In this situation the operator at the monitoring station must press the # key before hanging up, to cause the Speaker Phone to go on-hook.
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Page 19: Incoming Calls
Substitution of parts voids warranty and may pose a hazard to users of the equipment. Parts Note: the circuitry in HDE Series telephones is protected by a Polyswitch resettable fuse. The fuse will reset itself after a time lapse determined by the fault condition and ambient temperature. -
Page 20: Operation
Guardian Telecom Inc. Installation and Operation HDE Series Operation HDE10, HDE11, HDE11A, HDE12 & HDE12A EMERGENCY TELEPHONES PHONE: (403) 258-3100 Guardian IN NORTH AMERICA Telecom Inc. TOLL FREE: 1-800-363-8010 www.guardiantelecom.com MADE IN CANADA Press the EMERGENCY button. The pre-programmed telephone number automatically dials. -
Page 21: Specifications
Guardian Telecom Inc. Installation and Operation HDE Series Specifications Audio Performance 300 – 3400 H UDIBLE ANGE REQUENCY ESPONSE DTMF IALING ETHOD (TOLR) -36 dB @ 0.5 RANSMIT BJECTIVE OUDNESS ATING METER 80 dB @ 0.5 M AXIMUM PEAKER OLUME... -
Page 22: Replacement Parts
Guardian Telecom Inc. Installation and Operation HDE Series Replacement Parts Part No. Description P006473 2” Speaker C/W Connector P006474 4” Speaker C/W Connector P006010 PCBA – Speaker Phone Standard P006393 PCBA – Speaker Phone Advanced P004593 Microphone C/W Connector P004585... -
Page 23: Warranty
Warranty Guardian Telecom warrants your product to be free of defects in material and workmanship for a period of one year. Guardian Telecom will repair or replace any defective unit that is under warranty free of charge. This warranty is null and void if any non-authorized modifications have been made to this product, or if it has been subjected to misuse, neglect, or accident. -
Page 24: Guardian Product Return
When a product has been installed following user manual instructions, and the unit fails to operate, the user must contact Guardian Telecom to obtain authorization to return the product. This can be done by completing a RMA form online at www.guardiantelecom.com, or by calling the service telephone number given in... - Page 25 Guardian Telecom Inc. Installation and Operation HDE Series Notes: Model No. Part No. Serial No. Date of Purchase Page 25...
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- Page 28 Guardian Telecom Inc. 7552 - 10th Street N.E. Calgary, Alberta, Canada T2E 8W1 Toll-free 1-800-363-8010 Phone (403) 258-3100 Fax. (403) 253-4967 www.guardiantelecom.com E-mail: sales@guardiantelecom.com Industrial Communications Worldwide © Guardian Telecom Inc. 2013...
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