3Com Knowledgebase Web Services; 3Com Ftp Site; 3Com Facts Automated Fax Service; Support From Your Network Supplier - 3Com OfficeConnect 3C16771 User Manual

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3Com Knowledgebase Web Services

This interactive tool contains technical product information
compiled by 3Com expert technical engineers around the
globe. Located on the World Wide Web at
http://knowledgebase.3com.com
3Com customers and partners complementary,
round-the-clock access to technical information on most
3Com products.

3Com FTP Site

Download drivers, patches, software, and MIBs across the
Internet from the 3Com public FTP site. This service is
available 24 hours a day, 7 days a week.
To connect to the 3Com FTP site, enter the following
information into your FTP client:
I
I
I
You do not need a user name and password with Web
browser software such as Netscape Navigator and
Internet Explorer.

3Com Facts Automated Fax Service

The 3Com Facts automated fax service provides technical
articles, diagrams, and troubleshooting instructions on
3Com products 24 hours a day, 7 days a week.
Call 3Com Facts using your Touch-Tone telephone:
1 408 727 7021

Support from Your Network Supplier

If you require additional assistance, contact your network
supplier. Many suppliers are authorized 3Com service
partners who are qualified to provide a variety of services,
including network planning, installation, hardware
maintenance, application training, and support services.
When you contact your network supplier for assistance,
have the following information ready:
I
H: T S
ECHNICAL UPPORT
Hostname:
ftp.3com.com
Username:
anonymous
Password:
<your Internet e-mail address>
Product model name, part number, and serial number
, this service gives all