Aiphone IX Series Operation Manual
  1. Manuals
  2. Brands
  3. Aiphone Manuals
  4. Intercom System
  5. IX SERIES
  6. Operation manual
Aiphone IX Series Operation Manual

Aiphone IX Series Operation Manual

Handset sub station
Hide thumbs Also See for IX Series:
Table of Contents

Advertisement

Quick Links

Download this manual
IX Series
Handset Sub Station
IX-RS-W
IX-RS-B
Operation Manual
Software version 2.00 or later
IX-RS-W
Important
• Read this "Operation Manual" prior to usage to ensure safe and correct operation.
Keep this in a safe place for future reference.
• The illustrations used in this manual may differ from the actual product.
IX-RS-B

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the IX Series and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Aiphone IX Series

Summary of Contents for Aiphone IX Series

  • Page 1 IX Series Handset Sub Station IX-RS-W IX-RS-B Operation Manual Software version 2.00 or later IX-RS-W IX-RS-B Important • Read this "Operation Manual" prior to usage to ensure safe and correct operation. Keep this in a safe place for future reference.

  • Page 2: Precautions

    Precautions Literature information Literature information The important information concerning correct operation and what you should observe is marked with the following symbols. This symbol means that operating the station incorrectly, or ignoring these precautions may Warning cause severe injury or death. This symbol means that operating the station incorrectly, or ignoring these precautions may Caution cause severe injury or property damage.

  • Page 3: Precautions

    Precautions Precautions Precautions Warning Negligence could result in death or serious injury. Keep the station away from liquid. Do not, under any circumstances, open the This may result in fire or electrical shock. station. Voltage within some internal components may Keep the station away from flammable cause electrical shock.

  • Page 4: Precautions On Operation

    • This station is designed for indoor use only. Do not use at outdoor locations. • This station is not meant to protect lives or property. Aiphone is not to be held responsible for any and all resulting serious accidents, disaster accidents, or physical damage.

  • Page 5: Table Of Contents

    Table of contents Table of contents Precautions Literature information ....................2 Literature information ......................2 Precautions ........................ 3 Precautions .......................... 3 Precautions on operation ..................... 4 Before Using Part Names ........................ 7 Part Names .......................... 7 Status Indicators ......................8 Status Indicators ........................
  • Page 6 Table of contents Notice regarding the software .................. 68 Notice regarding the software .................... 68 FOR PROPER USE OF THE STATION ..............72 REGULATIONS ......................... 72 WARRANTY ........................73...

  • Page 7: Before Using

    Before Using Part Names Part Names Handset sub stations IX-RS-W and IX-RS-B The illustrations use IX-RS-W as an example. Microphone Status indicator (orange/blue) Call indicator (green) (displayed during operation) Handset Communication indicator (orange) (displayed during operation) Speaker Door release indicator (green) (displayed during operation) Door release button (green) (only displayed when configured) Call/TALK button (can be used to answer depending on configuration)

  • Page 8: Status Indicators

    Before Using Status Indicators Status Indicators Handset Sub Stations IX-RS-W and IX-RS-B Status indicator (orange/blue) Call indicator (green) Communication indicator (orange) Door release indicator (green) : On, : Off Name Status (Pattern) Description Status indicator Orange Booting 0.75 sec 0.75 sec flashing Device error, Startup 0.25 sec...
  • Page 9 Before Using Status Indicators Name Status (Pattern) Description Door release Green flashing Door releasing 0.5sec 0.5sec indicator Flashes when the door release contact is triggered. If door release timeout is set to 3 seconds or less, it will flash at a 3 second interval.

  • Page 10: Answering A Call

    Before Using Answering a call Answering a call Answering a call with the handset Receiving a call with hands-free This can be used when answering with the [Call] button Receive a call. is enabled via administrator setting. • The status indicator will flash blue. Receive a call.
  • Page 11 Before Using Answering a call When the communication ends, press the [Call] button. • The communication indicator will turn OFF. Note • Lifting the handset while talking hands free can switch to the handset call mode. Cannot switch a handset call to a hands-free call.

  • Page 12: How To Use

    How to use Placing / Answering a Call Placing a call Placing a call with the handset Press the [Call] button to place a call. Lift the handset. Press [Call] button. • The ringback tone plays from the speaker on •...
  • Page 13 How to use Placing / Answering a Call To end communication, pick up the handset and hang up. • The communication indicator will turn OFF. • Depending on the setting, the call may be ended by pressing the [Call] button. Note •...

  • Page 14: Use An External Device To Place A Call

    How to use Placing / Answering a Call Use an external device to place a call Use an external device (sensor, call button, etc.) to place a call to a pre-determined location. Input Outgoing Call button, etc. Station Activate the external device To end communication, pick up the handset and hang up.
  • Page 15 How to use Placing / Answering a Call Note • The call is placed using the priority that was set during programming. • The outgoing call timer and the calling tone count may vary depending on the settings. • When calling a VoIP Phone, this will be the shorter time of the time set for "Call Timeout"...

  • Page 16: Answering A Call

    How to use Placing / Answering a Call Answering a call When receiving a call, the ringtone sounds and the status indicator flashes blue. Answering a call with the handset To end communication, hang up the handset When receiving a call, lift the handset.
  • Page 17 How to use Placing / Answering a Call Answering a call using the [Call] button To end communication, press the This can be used if Auto Answer (→page 44) is set to [Call] button. "OFF" and answering with the [Call] button is enabled •...

  • Page 18: Receiving A Page

    How to use Receiving a page Receiving a page Paging will begin after the paging pretone. Answering a page with the handset To end a page, hang up the handset The paging pretone will ring, then paging will begin. • The communication indicator will turn OFF. •...
  • Page 19 How to use Receiving a page Answering a page using the [Call] To end a page, press the [Call] button button. This can be used when Answer Call is enabled via • The communication indicator will turn OFF. Administrator setting. The paging pretone will ring, then paging will begin.

  • Page 20: Operation While Placing A Call

    How to use Operation while placing a call Unlocking a door An electric lock can be released during communication with a station. This feature must be enabled in the administrator settings. Press [Door release] button during communication • The door release button will flash. The door release indicator flashes when the electrical lock connected to this station is unlocked.

  • Page 21: Other Functions

    How to use Other functions Playing chimes using a schedule Configure the station to play a chime tone on the configured schedule. Refer to "Configuring the device on a PC" - “Chime (→page 55)” to configure chimes. <Example schedule> Monday to Friday: 8:30 am Monday to Friday: 5:30 PM Sunday: 12:00 am Chime settings...

  • Page 22: Sending An Email

    How to use Other functions Sending an email An email can be sent to pre-registered email addresses using Email Event Trigger. For how to configure email settings, refer to “Email (→page 49)”. When triggering event occurs Send the email automatically Email Mail Server Example of sending email:...

  • Page 23: Station Programming

    Settings and Adjustments Station programming Station Programming Connect to the same network as the Station and manage the settings from PC web browser. System requirements The programming PC must meet the following requirements to proceed. Network Ethernet (10BASE-T, 100BASE-TX) Web browser Microsoft Edge / Internet Explorer 10.0, 11.0 / Mozilla Firefox 59 or 60 (TLS1.0, 1.1, or 1.2 enabled) Connecting to a PC...
  • Page 24 Settings and Adjustments Station programming Login to this station Start the PC and open one of the before mentioned web browsers. Enter the address below into the web browser address bar. • IPv4 example - https://IP address of this device/webset.cgi?login •...
  • Page 25 Settings and Adjustments Station programming Enter the ID and password, and click [Login] • Default values – ID: user – Password: user Note • Do not login multiple times using multiple browsers at one time on the same PC. • The default IP address and Subnet mask values are: –...
  • Page 26 Settings and Adjustments Station programming Setting window When accessing the web server of the station, the following setting window will appear. The station can be configured in this window. • Depending on PC and OS being used, the window may be slightly different. •...
  • Page 27 Settings and Adjustments Station programming How to configure Click the title to configure in the setting menu • The setting window for that particular title will be shown. Configure each setting item When you are done making changes, click [Update] to update the settings •...
  • Page 28 Settings and Adjustments Station programming List of settings Reference Entry page Reference Ringtone Entry page Ringtone page 44 Station Information Ringback Tone Count [time(s)] page 44 ID and Password VoIP Phone page 45 User ID page 30 VoIP Phone Call Priority page 45 User Password page 30...
  • Page 29 Settings and Adjustments Station programming Reference Entry page Code Received Code page 54 Message page 54 Chime Weekly Schedule Start Time page 55 Chime page 55 Daily Schedule Start Time page 58 Chime page 58 Station Settings Volume / Tone Volume Handset Transmit page 59...

  • Page 30: Station Information

    Web System Setting characters Server. Set the ID to access this station from 3rd 1 - 32 alphanumeric aiphone RTSP ID party products using RTSP. characters Set the Password to access this station from 1 - 32 alphanumeric...
  • Page 31 Settings and Adjustments Station programming Language Entry Description Settings Default values Language Select the language for email and system • Japanese English log language. • English • Language used for various settings • French (including the station name) • Spanish •...
  • Page 32 Settings and Adjustments Station programming Time Important • If the power is turned off for at least 30 minutes, the time and date will revert back to the default setting. If this happens, set the time and date again. ■ Time Zone Entry Description Settings...
  • Page 33 Settings and Adjustments Station programming ■ Date and Time Clicking [Update] will not update the date and time settings on this station. Press [Apply Time to Station] to update. Entry Description Settings Default values Set date and time Set the current time for the station. 00:00:00/1/1/2018 - 3:59:59/ The time from This is a required setting.

  • Page 34: Network Settings

    Settings and Adjustments Station programming Network settings ■ Enable NTP Entry Description Settings Default values Enable NTP Enable NTP server to retrieve the time. • Yes No Use Configuring NTP server is required • No Use separately if using an NTP server. Contact your system administrator.

  • Page 35: System Information

    • If using a file for a ringback tone, ringtone, add a period of silence in the .wav file if the tone is to be intermittent. • Sample files of custom tones are provided on our website (https://www.aiphone.net/support/) for download. Use the files in it as audio sources.

  • Page 36: Call Settings

    Settings and Adjustments Station programming Call Settings Call Origination Click [Call Origination]. Or, click "Call Origination" in the Setting menu to switch to the Call Origination screen. ■ Call Origination advanced settings How to configure advanced Call Origination Select "Call Button" or "Option Input 1" in [Call Button / Option Input #]. •...
  • Page 37 Settings and Adjustments Station programming Entry Description Settings Default values Ringback Tone Select the sound to be played by the station • None Call Button: Call when placing a call. • Call Pattern 1 Pattern 1 • Call Pattern 2 Option Input 1: Call •...
  • Page 38 Settings and Adjustments Station programming How to configure Standard Destination Configure the call group number and call priority when “Call Method (→page 36)” is set to [Standard Destination]. Entry Description Settings Default values Call Destination Select the destination group. 01 to 10 Call Button: 01 Contact input 1 call: - Priority...
  • Page 39 Settings and Adjustments Station programming How to configure Change Destination by Schedule Configure this if “Call Method (→page 36)” is set to [Change Destination by Schedule]. ● Weekly Schedule Configure the transfer time, call group number, and call priority for the outgoing call destination, each day from Sunday to Saturday.
  • Page 40 Settings and Adjustments Station programming ● Daily Schedule Configure the transfer time, call group number, and call priority for the outgoing call destination, in units of one day. A schedule one year from the set day can be configured. 12 schedules can be set for each day. Calendar Schedule List How to configure the Daily Schedule...
  • Page 41 Settings and Adjustments Station programming How to delete Daily Schedule Select the day to delete a schedule from "Calendar." Schedules for the selected day are displayed in the "Schedule List." • If a weekly schedule is configured for the selected day of the week, it will also be displayed. Click [Delete] for the schedule to delete, and click [Update].
  • Page 42 Settings and Adjustments Station programming Entry Description Settings Default values Error Tone (Call Select the sound to be played when • None Error Failed) outgoing call has failed. • Call Pattern1 • Call Pattern2 • Call Pattern3 • Call Pattern4 •...
  • Page 43 Settings and Adjustments Station programming ■ Call Restart Function Entry Description Settings Default values Call Restart Function Select Enable / Disable for Call Restart • Enable Disable Function.Call Restart Function: When the • Disable station is reset during an outgoing call, the outgoing call will be resumed automatically up to 2 times.
  • Page 44 Settings and Adjustments Station programming Incoming Call ■ Call Answer Settings Entry Description Settings Default values Auto Answer Select ON / OFF to automatically answer the • ON: Auto Answer. individual call. Auto Answer: when receiving • OFF: No Auto Answer. an individual call, answer automatically.
  • Page 45 Settings and Adjustments Station programming ■ VoIP Phone Entry Description Settings Default values VoIP Phone Call Select the call priority from VoIP Phone. • Normal Normal Priority • Priority • Urgent...

  • Page 46: Option Input / Relay Output Settings

    Settings and Adjustments Station programming Option Input / Relay Output Settings Relay Output ■ Relay Output advanced settings Entry Description Settings Default values Authentication Key Set the Authentication Key when "Door 1 - 20 digits Release" is selected in "Function (administrator setting)"...
  • Page 47 Settings and Adjustments Station programming Important • Configure the Authentication Key using 1 to 4 digits to release when using the IX-MV. • Configure a different Authentication Key for each output terminal (the same key cannot be used.) • Configure an different Authentication Key that is different from the Authentication Key configured in “Communication Audio Messages (→page 53)”...

  • Page 48: Function Settings

    Settings and Adjustments Station programming Function Settings Paging Settings Entry Description Settings Default values Paging Pretone Select the Paging Pretone. • None Pre Tone2 • Call Pattern1 • Call Pattern2 • Call Pattern3 • Call Pattern4 • Call Pattern5 • Call Pattern6 •...
  • Page 49 Settings and Adjustments Station programming Email Configure this section when email notification of station operation is required. Important • If an SMTP server is not configured, email will not be sent even if email is configured. If email is not sent, contact the system administrator.
  • Page 50 Settings and Adjustments Station programming Entry Description Settings Default values Outgoing Urgent Call Send email when an outgoing call is placed • Checked: Send Unchecked: Do not at "Urgent" priority. • Unchecked: Do not send send Incoming Urgent Call Send email when an incoming call is •...
  • Page 51 Settings and Adjustments Station programming ■ Periodic Log Transmission Entry Description Settings Default values Periodic Log Select Enable / Disable for send station log • Enable Disable Transmission periodically. • Disable Periodic Log Transmit Set the time to send the periodic log. 00:00 - 23:59 00:00 Time...
  • Page 52 Settings and Adjustments Station programming ■ Send Test Email Send a test email to the address specified in “Email Addresses (→page 49)”. How to send a test email Click [Send]. The following email message will be sent to the configured address. Example of sending an email message: When sending a test email from the station (Station Number: 003, Station Name: Handset Sub Station 3, Location: 2F West).
  • Page 53 Settings and Adjustments Station programming Communication Audio Messages Configure the Communication Audio Messages. Communication Audio Messages: This function sends messages to destination station when beginning communication or by keypad input from the other station(IX-MV7-* or VoIP Phone). ■ Start Communication Entry Description Settings...
  • Page 54 Settings and Adjustments Station programming ■ Code Received Configure the message to be sent when the code is received. Four patterns can be set for the received code and message. Entry Description Settings Default values Code Set the code to play message by keypad input 1 - 20 digits from IX-MV7-* or a VoIP Phone.
  • Page 55 Settings and Adjustments Station programming Chime Configure the chime tone to be played from this station linked with the set schedule. Click [Chime]. Or, click "Chime" in the Setting menu to display the Chime screen. ■ Weekly Schedule Configure the start time and chime tone to play for each day of the week, from Sunday to Saturday. 50 schedules can be set for each day.
  • Page 56 Settings and Adjustments Station programming Click [Update]. Entry Description Settings Default values Start Time Set the Time to ring Chime. 00:00 - 23:59 Chime Set the sound for chime. • None None • Call Pattern1 • Call Pattern2 • Call Pattern3 •...
  • Page 57 Settings and Adjustments Station programming ■ Daily Schedule Configure the chime tone start time and the chime tone in units of one day. A schedule one year from the set day can be configured. 50 schedules can be set for each day. Calendar Set schedule list...
  • Page 58 Settings and Adjustments Station programming How to configure the Daily Schedule Select a day from "Calendar." Configure "Start Time" and "Chime," and click [Add]. Click [Update]. Entry Description Settings Default values Start Time Set the Time to ring Chime. 00:00 - 23:59 Chime Set the sound for chime.

  • Page 59: Station Settings

    Settings and Adjustments Station programming Station Settings Volume / Tone ■ Volume Entry Description Settings Default values Handset Transmit Set the transmit volume using handset while 1 - 10 communicating. Handset Receive Set the receive volume using handset while 1 - 10 communicating.
  • Page 60 Settings and Adjustments Station programming ■ Tone Entry Description Settings Default values Communication Select the tone to be played when an • None Error Timeout Notification outgoing call times out. • Call Pattern 1 • Call Pattern 2 • Call Pattern 3 •...
  • Page 61 Settings and Adjustments Station programming Entry Description Settings Default values Auto Answer Tone Ringtone when receiving an individual call. • None Pre Tone1 “Auto Answer (→page 44)” set to "ON." • Call Pattern1 • Call Pattern2 • Call Pattern3 • Call Pattern4 •...
  • Page 62 Settings and Adjustments Station programming Entry Description Settings Default values Error Select the tone to be played when error has • None Error occurred. • Call Pattern1 • Call Pattern2 • Call Pattern3 • Call Pattern4 • Call Pattern5 • Call Pattern6 •...
  • Page 63 Settings and Adjustments Station programming Communication Entry Description Settings Default values Set the communication timer when placing a • 30-600 sec: Choose this to 60sec Talk Timeout [sec] call. Communication timer when receiving a set a time between 30 and call is set at the destination station.
  • Page 64 Settings and Adjustments Station programming Monitor Entry Description Settings Default values Monitored Notification Select the tone to be played when monitored • None None Tone by another station. • Call Pattern1 • Call Pattern2 • Call Pattern3 • Call Pattern4 •...
  • Page 65 Settings and Adjustments Station programming Door Release for IX-RS How to configure Door Release for IX-RS Select the group to configure from [Group Number]. • Settings for the selected group number are displayed. Configure each item. When done, click [Update]. Entry Description Settings...

  • Page 66: Maintenance

    Settings and Adjustments Station programming Maintenance Initialization Initialization resets all settings back to default. How to initialize Click [Initialize User Settings]. Click [OK]. • Click [Cancel] to cancel the initialization. Important • If the initialization process fails, a message ([Error: Station initialization failed.]) will be displayed. Re-initialize if this happens.

  • Page 67: Other

    Other Appendix Specifications Power PoE (IEEE802.3af Class 0 standard) Current Consumption Standby: 38 mA; Maximum: 95 mA Communication Hands-free (concurrent two-way communication type telephone between handsets only) Ethernet (10BASE-T, 100BASE-TX), Auto MDI/MDI-X-compatible Audio codec G.711 (μ-law and A-law) and G.722 Protocol IPv4, IPv6, TCP, UDP, SIP, HTTP, HTTPS, RTSP, RTP, RTCP, IGMP, MLD, SMTP, SFTP, DHCP, NTP, DNS...

  • Page 68: Notice Regarding The Software

    Customers can obtain, modify, and re-distribute the source code of the software components according to the GPL/LGPL. Please see the website below for how to obtain sequence GPL/LGPL of this source code. http://www.aiphone.co.jp/data/software/source/gpl/download/ix/ * Be sure to read the following before downloading. <<Please confirm>>...
  • Page 69 OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE. (5) MIT License Copyright (c) 2018 Aiphone co.,Ltd. Released under the MIT license. Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the...
  • Page 70 (10) zlib License (C) 1995-2010 Jean-loup Gailly and Mark Adler See the following website for source code including changes for software that has been authorized under the above licenses. http://www.aiphone.co.jp/data/software/source/gpl/download/ix/ * Be sure to read the following before downloading. <<Please confirm>>...
  • Page 71 Other Notice regarding the software – Please note that we cannot answer questions regarding the content of the source code of the software components.

  • Page 72: For Proper Use Of The Station

    Other FOR PROPER USE OF THE STATION REGULATIONS This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 73: Warranty

    This warranty shall not apply to any Aiphone product which has been subject to misuse, neglect, accident, power surge, or to use in violation of instructions furnished, nor extended to units which have been repaired or altered outside of the factory.
  • Page 74 MEMO...
  • Page 75 AIPHONE CO., LTD., NAGOYA, JAPAN Ⓑ Issue Feb.2019 P0219 MQ 61332...

This manual is also suitable for:

Ix-rs-wIx-rs-b

Table of Contents