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AJAX DoorProtect S Plus Jeweller User Manual
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AJAX DoorProtect S Plus Jeweller User Manual

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DoorProtect S Plus Jeweller user manual
DoorProtect S Plus Jeweller is a wireless opening, shock, and tilt detector.
Supports connection of a third-party wired detector with a normally closed (NC)
contact type. The device is designed for indoor use only.
DoorProtect S Plus communicates with a hub via the
protocol to transmit alarms and events. The communication range in an open
space is up to 1,200 meters.
This product line is developed for projects. Only accredited Ajax Systems partners can
sell, install and administer Superior products.
Superior, Fibra, and Baseline product lines are mutually compatible. This opens up
numerous possibilities for building systems of any configuration.
Functional elements
Updated June 26, 2024
Jeweller
secure radio

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Summary of Contents for AJAX DoorProtect S Plus Jeweller

  • Page 1 DoorProtect S Plus Jeweller user manual Updated June 26, 2024 DoorProtect S Plus Jeweller is a wireless opening, shock, and tilt detector. Supports connection of a third-party wired detector with a normally closed (NC) contact type. The device is designed for indoor use only.
  • Page 2 7. Connector for a third-party wired detector with a normally closed (NC) contact type. . QR code with the device ID. It is used to add the detector to the Ajax system. 9. Device switch. Tamper button . Triggers in case of an attempt to detach the detector from the surface or remove it from the mounting panel.

  • Page 3: Operating Principle

    The second part is the magnet that is needed to detect opening. All sensors of the detector work independently. Each sensor of the detector can be enabled or disabled in Ajax apps.
  • Page 4 The detector uses Jeweller to transmit alarms and events. Learn more Sending events to the monitoring station An Ajax system can transmit alarms to the PRO Desktop monitoring app as well as the central monitoring station (CMS) in the formats of SurGard (Contact ID),...

  • Page 5: Adding To The System

    When an alarm is received, the operator of the security company monitoring station knows what happened and precisely where to send a rapid response team. The addressability of Ajax devices allows sending events to PRO Desktop or the CMS the type of the device, its name, security group, and virtual room.
  • Page 6 The hub and the device operating at different radio frequencies are incompatible. The radio-frequency range of the device may vary by region. We recommend purchasing and using Ajax devices in the same region. You can check the range of operating radio frequencies with the...
  • Page 7 This product line is developed for projects. Only accredited Ajax Systems partners can install, and administer Superior products. Connecting to the hub 1. Open the Ajax PRO app . Select the hub where you want to add the device. 2. Go to the Devices tab and click Add device.
  • Page 8 DoorProtect S Plus works with one hub. When connected to a new hub, the detector stops sending events to the old one. When added to a new hub, the detector is not removed from the device list of the old hub. This must be done manually in the Ajax app. Malfunctions When a malfunction is detected, the Ajax app displays a malfunction counter on the device icon.
  • Page 9 The device battery is low. Icons The icons display some detector states. To access them: 1. Sign in to the Ajax app 2. Select the hub. 3. Go to the Devices tab. Icon Meaning Jeweller signal strength. Displays the signal strength between the hub and the detector.
  • Page 10 Learn more radio signal range Displayed when the detector is operating via a extender The detector operates in the Always Active mode. Learn more Delay When Entering and/or Delay When Leaving enabled. Learn more Detector is permanently deactivated. Learn more Detector has tamper alarms permanently deactivated.
  • Page 11 The states include information about the device and its operating parameters. The states of DoorProtect S Plus can be found in Ajax apps: 1. Go to the Devices tab. 2. Select DoorProtect S Plus from the list. Parameter Value Clicking on opens the list of the detector’s...
  • Page 12 Battery level of the device. Displayed as a percentage. Battery Charge How battery charge is displayed in Ajax apps The status of the detector tamper that responds to detachment or opening of the device enclosure: Open — the detector was removed from the SmartBracket, or its integrity was compromised.
  • Page 13 Open — sensor is open. Closed — sensor is closed. The status of the external detector connected to DoorProtect S Plus: Disabled — the external contact is disabled (the option is disabled in the app). External Contact Open — the external contact is connected and in the open state.
  • Page 14 (specified in the hub settings Devices Auto Deactivation ). The feature is configured in the Ajax PRO app. Learn more Shows the status of the device one-time deactivation setting: No — the device operates in the normal mode.
  • Page 15 Follower — the detector inherits the delays from Entry/Exit detectors. However, when the Follower is triggered individually, it immediately raises the alarm. Delay when entering (alarm activation delay) is the time the user has to disarm the security system after entering the premises. Delay When Entering, sec Learn more Delay when leaving (arming delay) is the time...
  • Page 16 To change the detector settings in the Ajax apps: 1. Go to the Devices tab. 2. Select DoorProtect S Plus from the list. 3. Go to Settings by clicking on the gear icon 4. Set the required parameters. 5. Click Back to save the new settings.
  • Page 17 When the option is disabled, the LED indicator Alarm LED indication of the detector doesn’t inform about alarms and tamper triggerings. If active, DoorProtect S Plus opening sensor Opening sensor responds to opening and closing. If active, DoorProtect S Plus registers alarms of External Contact a third-party wired detector connected to it.
  • Page 18 Shock sensor sensitivity level. The choice depends on the type of the object, the presence of probable sources of false alarms, and the specifics of the protected area: Low — there are likely sources of false alarms in the protected area. For example, vibration from freight machines driving by.
  • Page 19 sirens If active, added to the system are activated when the roller shutter connected to DoorProtect S Plus detects an alarm. If roller shutter triggered This setting is displayed if the type of external contact is Roller Shutter. sirens If active, added to the system are activated when the roller shutter detector connected to DoorProtect S Plus is disabled.
  • Page 20 system after entering the premises. Learn more Delay when leaving (arming delay) is the time the user has to leave the premises after arming. Delay When Leaving, sec Learn more When this option is enabled, the detector will enter the armed mode when the system is set to Night Mode.
  • Page 21 Opens DoorProtect S Plus user manual in the User Guide Ajax app. Allows the user to disable the device without removing it from the system. Three options are available: No — the device operates in normal mode and transmits all events.

  • Page 22: Functionality Testing

    Unpairs the detector, disconnects it from the Unpair Device hub, and deletes its settings. How to set Chime Chime is a sound signal that indicates the triggering of the opening detectors when the system is disarmed. The feature is used, for example, in stores, to notify employees that someone has entered the building.

  • Page 23: Detector Placement

    The Ajax system offers several tests to help select the device installation place. Tests do not start immediately. However, the waiting time does not exceed the duration of one “hub—device” polling interval. The polling interval can be checked and configured at hub settings (Hub → Settings →...
  • Page 24 If there is no need to detect opening, the magnet is not installed. In this case, it is necessary to disable the opening sensor in the detector settings in the Ajax apps. If necessary, the detector can be positioned horizontally.

  • Page 25: Signal Strength

    Big magnet on the non- Big magnet on the ferromagnetic ferromagnetic surfaces (e.g., surfaces (e.g., metal doors) wooden doors) Axis Removal Approach Removal Approach distance, mm distance, mm distance, mm distance, mm * — For small magnet all measurements will be reduced. Signal strength The Jeweller signal strength is determined by the number of undelivered or corrupted data packages over a certain period of time.

  • Page 26: Detection Zone

    Check the Jeweller signal strength before final installation. With a signal strength of one or zero bars, we do not guarantee stable operation of the device. Consider to relocate the device as repositioning even by 20 cm can significantly improve the signal strength. If there is still a poor or unstable signal after the relocation, use a radio signal range extender...
  • Page 27 If the LED indicator doesn’t light up during placing the detector on SmartBracket, check the tamper status in the Ajax app, the integrity of the fastening, and the tightness of the detector fixation on the panel.
  • Page 28 5. Run the Jeweller signal strength test . The recommended signal strength is two or three bars. If the signal strength is low (a single bar), we do not guarantee stable operation of the device. Consider relocating the device as repositioning even by 20 cm can significantly improve the signal strength.
  • Page 29 2. To mount a big magnet: remove it from the SmartBracket mounting panel. Then fix the SmartBracket panel with bundled screws. Install the magnet on the panel. 3. To mount a small magnet: disassemble its enclosure by prying up the back with a flat object.
  • Page 30 9. Tighten the holding screw on the bottom of the detector’s and magnet’s enclosure. The screw is needed for more reliable fastening and protection of the detector and the magnet from quick dismantling. If using screwdrivers, set the speed to the minimum so as not to damage the SmartBracket mounting panel during installation.
  • Page 31 detector, refer to the device documentation or contact the manufacturer’s technical support. Install the third-party detector no more than 1 meter away from DoorProtect S Plus. Increasing the length of the wire degrades the quality of communication between devices. To connect the third-party wired detector: 1.

  • Page 32: Maintenance

    We recommend you replace the batteries immediately upon notification. It is advisable to use lithium batteries. They have a large capacity and are less affected by temperatures. How to replace batteries Technical specifications All technical specifications of DoorProtect S Plus Jeweller Compliance with standards Setup in compliance with EN requirements...

  • Page 33: Warranty

    Warranty for the Limited Liability Company “Ajax Systems Manufacturing” products is valid for 2 years after the purchase. If the device does not function correctly, please contact the Ajax Technical Support first. In most cases, technical difficulties can be resolved remotely.
  • Page 34 Subscribe to the newsletter about safe life. No spam Email Subscribe...