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Zero-G (External)
Installation Instructions
ZERO-G DISCLAIMER
Failure to comply with the following steps will result in a void of the manufacturer's warranty. The dealer/
installer will be responsible for all costs associated with failure to comply, including replacement parts, and/
or additional on-site visits needed for repair work.
• Do not use a knife to cut foam/wrapping, you may cut cables.
• Due to the complexity of Zero-G, please scan the QR code to review the installation video before proceeding:
• A minimum of 12" of drop must be met to ensure no mechanical failures.
• Please use the supplied Moab for initial setup before introducing 3rd party control systems.
• Before operating, please inspect helix & wing cable pulleys didn't lose tension during transit.
• Please contact SI support at (512) 832-6939 w/ any install related questions prior to installation or scan the QR
code to get more details:
• Leveling the Zero G Case and Wing/Lower Tube Assembly: These pieces MUST be level and parallel within
1/16th of an inch. Failure to accurately level these two pieces can cause the screen cables to become unstable
and fray over time.
Support page
QR code
INSTALLERS: PLEASE LEAVE THIS MANUAL WITH THE OWNER.
400268 | v. 1.8 | July 2023

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Summary of Contents for SI Zero-G

  • Page 1 • Do not use a knife to cut foam/wrapping, you may cut cables. • Due to the complexity of Zero-G, please scan the QR code to review the installation video before proceeding: • A minimum of 12” of drop must be met to ensure no mechanical failures.
  • Page 2 Scan the QR code to view the SI warranty for this product. Please use this QR Code to access the updated installation instructions and related documents. Technical Support: 512.832.6939 screeninnovations.com Hours of Support: 7:30am – 5pm CST screensupport@screeninnovations.com...
  • Page 3: Table Of Contents

    TABLE OF CONTENTS Before Proceeding Product Overview Parts In The Box Case Installation 8 - 9 Power & Controls 10 - 12 Power & Controls - Low Voltage Trigger (Optional) Power & Controls - Ir Remote (Optional) 14 - 15 Power &...
  • Page 4: Before Proceeding

    Do not pull on the sides, crease, or fold the screen. The screen material is very delicate. • Care in mounting and correct operation will result in long and satisfactory service from the SI screen. • The screen should be level when installed. Always use a carpenter’s level. •...
  • Page 5: Product Overview

    PRODUCT OVERVIEW It is important to familiarize yourself with the product and its parts prior to installation. Please refer to the diagram and definitions below. Fascia / Case Drop Dyneema™ Wing Viewing Area Tab Tension Lower Tube 1. Case - The case is the enclosure of the screen that houses the upper tube assembly, doors, controls, and the lower tube assembly when the screen is retracted.
  • Page 6: Parts In The Box

    PARTS IN THE BOX Installation requires three or more people. The product weighs up to 225 lbs. Please use safe lifting and rigging techniques. External Mount Case Mounting Bracket Options Fontus 1 x Moab 16 x - 24 x 2 x Hand 1 x IEC Cable - 12’...
  • Page 7: Case Installation

    CASE INSTALLATION Set fascia aside and out of the way of the installation location. Leave the foam around the tube inside the case in place. Remove all other foam and packaging materials. Measure full length of the case (F). Blocking required. The ceiling or wall used for fixture installation must be able to support 300 lbs or more. Failure to properly secure the screen may result in injury and/or damage.
  • Page 8 CASE INSTALLATION Installation requires three or more people. The product weighs up to 225 lbs. Please use safe lifting and rigging techniques. Make sure bracket screws are backed out all the way before putting the screen in place. Hook the bracket into all 3 grooves in the case.
  • Page 9: Power & Controls

    POWER & CONTROLS Open the tray. Unscrew and pull down the control center carefully ensuring none of the cables or motherboard become damaged. If you feel resistance do not yank. Do not open the control center with the circuit breaker on.
  • Page 10 POWER & CONTROLS Pass the control cables through the appropriate opening in the case, and connect your AC power cable. To be installed and/or used in accordance with the appropriate electrical codes and regulations by a licensed electrical professional. Do not connect power with the circuit breaker on. Controls In Securely connect power to the terminal block on the control center.
  • Page 11 POWER & CONTROLS Internal RJ45 port is for the motor only. Internal 5-Pin Terminal Block Connector and External auxillary RJ45 can be used for control. To be installed and/or used in accordance with the appropriate electrical codes and regulations by a licensed electrical professional.
  • Page 12: Power & Controls Low Voltage Trigger (Optional)

    POWER & CONTROLS Low Voltage Trigger (Optional) Some projectors may have a low-voltage trigger that will allow your screen to drop when it is turned on. Installer must supply conductor wire in the length and guage needed.. Tip DC +3V to +12V 50mA min Shielded 2 Conductor wiring Sleeve...
  • Page 13: Power & Controls Ir Remote (Optional)

    POWER & CONTROLS IR Remote (Optional) Connect the IR eye assembly to the case with the thumb screw, then plug into the pre-installed Fontus if not already installed.
  • Page 14 POWER & CONTROLS IR Remote (Optional) IR Remote Use • If the IR remote is held down continuously as the screen is moving there is a chance that the screen can stop in-between limits. If this happens simply send another IR signal in the direction it was going to continue its movement.
  • Page 15: Power & Controls - 3Rd Party Control (Optional)

    POWER & CONTROLS 3rd Party Dry Contact Control (Optional) Fontus is included for Dry Contact functionality. You cannot use IR and Dry Contact at the same time. Scan the QR code to access the Fontus Motor Control Instructions, #400146. Connect pin 3 to pin 4 (ground) Connect pin 3 and pin 6 to pin 4 (ground) Connect pin 6 to pin 4 (ground) Orange/...
  • Page 16: Power & Controls Moab General Operation

    POWER & CONTROLS Moab General Operation For General operation using Moab, you will need to be in User mode and plugged into the external RJ45 port. Setting the upper limit incorrectly could damage your screen. Contact Screen Innovations if you need to adjust the upper limit.
  • Page 17: Power & Controls

    POWER & CONTROLS Close the Control Panel. Carefully push up the control center back into the tray ensuring the cables or motherboard are not damaged. Tighten panel fastening screws. Do not force the control panel. If it does not close easily, reopen the panel and look for wires or other ob- structions and then attempt to close it again.
  • Page 18: Setting The Drop For Viewing Height

    SETTING THE DROP FOR VIEWING HEIGHT Remove the stickers labeled “REMOVE BEFORE OPERATING” that secure the cables to the helix inside the case, leave the remaining foam in place. It will lower with the screen and be easy to remove later. Ensure dynemma is on helix and all pulleys.
  • Page 19 SETTING THE DROP FOR VIEWING HEIGHT While using Moab in User mode, press the DOWN button, and once the screen reaches the desired drop, press the STOP button. The top of the viewing area is indicated on the protective tube. Remove any packing foam remaining inside the case that did not lower with the screen.
  • Page 20 SETTING THE DROP FOR VIEWING HEIGHT Perform Steps 4 through 6 on both ends of the screen.
  • Page 21 SETTING THE DROP FOR VIEWING HEIGHT Turn the knob untill the moving pulleys are firmly pressed against the stoppping plate. If the cable becomes loose, make sure the it is still set correctly on all pulleys as shown. Follow the numbers to indicate where the cables are to be routed if they come off of the pulley grooves.
  • Page 22 SETTING THE DROP FOR VIEWING HEIGHT Both the wing cables should have tension on them. Tighten the thumb screw firmly to secure the wing drop setting. Perform Steps 4 through 6 on both ends of the screen. The wing pulleys should not engage with the stopping plate if you need extended drop.
  • Page 23: Remove The Packaging

    REMOVE THE PACKAGING Dispose of all rubber bands, velcro, and foam. Carefully remove protective tube and foam wrapped around screen inside protective tube making sure to not damage the screen.
  • Page 24 REMOVE THE PACKAGING Carefully remove rubber ring without damaging the screen material.
  • Page 25: Setting The Lower Limit

    SETTING THE LOWER LIMIT Upper limit is pre-set at the Factory, if the upper limit requires adjustment, please contact SI support for further assistance. To set the lower limit, make sure the MOAB is in programming mode. Hold the DOWN button on the MOAB until the viewing area is fully visible with no more than 3”...
  • Page 26: Adjusting The Wing To Level

    ADJUSTING THE WING TO LEVEL Measure from the cassette to the wing on both sides and check to make sure they are equal to within 1/16’’. Also measure from the top of the wing to the roll, on both side. Make sure they are equal too. Then the screen should be cycled a few times, and these measurement should be taken again.
  • Page 27 ADJUSTING THE WING TO LEVEL Loosen the thumb screw on the side that needs to be adjusted to level out the wing. Then turn the knob counter clockwise one click at a time to raise the wing. Or to lower the wing hold the lever on the ratchet and turn knob clockwise.
  • Page 28: Attaching The Fascia

    ATTACHING THE FASCIA Lift the fascia up onto the case and make sure that the hook at the top engages the slot on the end plate. Lock the fascia in place on each side by tightening the thumb screw at each end of the case. If you are happy with the viewing area height then your installation is complete.
  • Page 29: Raising The Viewing Area (If Necessary)

    RAISING THE VIEWING AREA (IF NECESSARY) While the Moab is in User mode, press the UP button, to raise the screen to the desired viewing height. Press the STOP button when the top of the viewing area is at the desired position. The motor is thermally protected.
  • Page 30 RAISING THE VIEWING AREA (IF NECESSARY) Loosen the thumb screw connected to the wing cable spool.
  • Page 31 RAISING THE VIEWING AREA (IF NECESSARY) Turn the knob untill the moving pulley is firmly pressed against the stopping plate. If the cable becomes loose, make sure it is still set correctly on all pulleys as shown.
  • Page 32 RAISING THE VIEWING AREA (IF NECESSARY) Make sure the wing cables both have tension on them. Tighten the thumb screw firmly to secure the wing drop setting. Perform steps 2 through 4 on both ends of the screen. Thumb screw must be firmly tightened to prevent the drop setting from changing.
  • Page 33: Lowering The Viewing Area (If Necessary)

    LOWERING THE VIEWING AREA (IF NECESSARY) While using Moab in User mode, press the UP button to raise until it is nested in the wing, and tension has been taken off of the wing cable, then press the STOP button. Do not exceed the maximum drop of 95-inches or shorter depending on your screen size.
  • Page 34 LOWERING THE VIEWING AREA (IF NECESSARY) Loosen the thumb screw connected to the wing cable spool. Turn the knob to allow the pulley to move away from the stopping block. Make sure to unwind more cable than you will need to lower the screen to the desired drop. Perform steps 2 through 6 on both ends of the screen.
  • Page 35 LOWERING THE VIEWING AREA (IF NECESSARY) Press the DOWN button on the Moab until the top of the viewing area is at the desired viewing height, then hit the STOP button. If your screen begins to open on either side before your desired viewing height, go back to Step 2 on page 31 and release more wing cable.
  • Page 36 LOWERING THE VIEWING AREA (IF NECESSARY) If cable becomes loose make sure the it is still set correctly on all pulleys as shown. Thumb screw must be firmly tightened to prevent the drop setting from changing. Make sure the wing cables both have tension on them. Tighten the thumb screw firmly to secure the wing drop setting.
  • Page 37: Screen Material Cleaning Instructions

    SCREEN MATERIAL CLEANING INSTRUCTIONS Never use abrasive scrub pads, oil-based solvents, or concentrated detergents to clean screen material. Always test cleaning solutions in a small inconspicuous area to check for compatibility. “Soapy water” is a dilute solution of clean water (preferably distilled) and a mild dish washing detergent. Maestro White / Grey Remove light dust by using a bristled attachment with a vacuum cleaner, or compressed air.
  • Page 38: Troubleshooting

    TROUBLESHOOTING Problems related to electrical or motor function may require a qualified service person or electrician. Should you have a problem that is not addressed here, call: Screen Innovations (512-832-6939.) http://www.screeninnovations.com/category/support/ Problem Probably Cause Action to Take Allow the motor to cool down. Complete cooling can take Motor shuts off.
  • Page 40 Screen Innovations 9715-B Burnet Rd, Suite 400 Austin, TX 78758 512.832.6939 www.screeninnovations.com 400268 | v. 1.8 | July 2023...

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