SI Zero-G Installation Instructions Manual
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SI Zero-G Installation Instructions Manual

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Zero-G (Flush)
Installation Instructions
Failure to comply with the following steps will result in a void of the manufacturer's warranty. The dealer/
installer will be responsible for all costs associated with failure to comply, including replacement parts, and/
or additional on-site visits needed for repair work.
• Do not use a knife to cut foam/wrapping, you may cut cables.
• Due to the complexity of Zero-G, please scan the QR code to review the installation video before
proceeding:
• A minimum of 12" of drop must be met to ensure no mechanical failures.
• Please use the supplied data cable & wall switch for initial setup before introducing 3rd party
control systems.
• Before operating, please inspect helix & wing cable pulleys didn't lose tension during transit.
• Please contact SI support at (512) 832-6939 w/ any install related questions prior to installation
or scan the QR code to get more details:
• Leveling the Zero G Case and Wing/Lower Tube Assembly: These pieces MUST be level and
parallel within 1/16th of an inch. Failure to accurately level these two pieces can cause the
screen cables to become unstable and fray over time.
INSTALLERS: PLEASE LEAVE THIS MANUAL WITH THE OWNER.
ZERO-G DISCLAIMER
Installation video
for external Zero G
Support page
QR code

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Summary of Contents for SI Zero-G

  • Page 1 • Do not use a knife to cut foam/wrapping, you may cut cables. • Due to the complexity of Zero-G, please scan the QR code to review the installation video before proceeding: Installation video •...
  • Page 2 Limited 1 year warranty on Screen Innovations products Screen Innovations warrants its products, to the original purchaser only, to be free from defects in materials and workmanship for a period of one (1) year from the date of purchase by the original purchaser provided they are properly operated according to Screen Innovations' instructions and are not damaged due to improper handling or treatment after shipment from the factory.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS Before Proceeding Product Overview Installation Type Parts In The Box Opening The Box Ceiling Pocket Preparation L-Brackets Installation Power & Control Case Installation Suspended Ceiling Preparation Power & Controls Case Installation Flush Case To Ceiling 17 - 18 Power &...

  • Page 4: Before Proceeding

    Do not pull on the sides, crease, or fold the screen. The screen material is very delicate. • Care in mounting and correct operation will result in long and satisfactory service from the SI screen. • The screen should be level when installed. Always use a carpenter’s level. •...

  • Page 5: Product Overview

    PRODUCT OVERVIEW It is important to familiarize yourself with the product and its parts prior to installation. Please refer to the diagram and definitions below. Case Drop Dyneema™ Wing Viewing Area Tab Tension Lower Tube 1. Case - The case is the enclosure of the screen that houses the upper tube assembly, doors, controls, and the lower tube assembly when the screen is retracted.

  • Page 6: Installation Type

    INSTALLATION TYPE L Bracket Suspended Ceiling Check Pg. 11 for Installation Instructions Check Pg. 14 for Installation Instructions...

  • Page 7: Parts In The Box

    PARTS IN THE BOX Installation requires three or more people. The product weighs up to 225 lbs. Please use safe lifting and rigging techniques. Flush Mount Case Cassette Doors Lift Bars Mounting Parts End Cap Trim L-Brackets* Suspended Ceiling Spade Brackets* Connector 5 x Thumb...

  • Page 8: Opening The Box

    OPENING THE BOX Do not remove the foam or packaging inside the cassette at this time. Cut the straps to open the box, then remove the trim pieces, doors assemblies, and mounting brackets and set all of them out of the way of the installation area. Tear away the foam from the top of the case but leave the foam inside the case.

  • Page 9: Ceiling Pocket Preparation

    CEILING POCKET PREPARATION Measure full length of the case (F). Blocking required. The ceiling or wall used for fixture installation must be able to support 300 lbs or more. Failure to properly secure the screen may result in injury and/or damage. Cut a hole in the ceiling using the Z and W values from the formula above. 11/2 ”...

  • Page 10: L-Brackets

    L-BRACKETS Installation Install the brackets so that they will be 2” - 18” away from the edge of the case on both sides. The ideal range is 2” - 4”. Level the brackets to within 1/8” over 10’ using the case length (F); as well as 1/2”over 1’ using the depth (W) of the pocket.

  • Page 11: Power & Control

    L-BRACKETS Power & Control Pass the control and power cables through the appropriate openings in the case. Do not open the control center with the circuit breaker on. AC Power In Controls In...

  • Page 12: Case Installation

    L-BRACKETS Case Installation Installation requires three or more people. The product weighs up to 225 lbs. Please use safe lifting and rigging techniques. Make sure bracket screws are backed out all the way before putting the screen in place. Hook the bracket into all 4 grooves in the case.

  • Page 13: Suspended Ceiling

    SUSPENDED CEILING Preparation Secure 4 threaded rods to structural supports above the installation location as shown. Failure to properly level the mounting brackets will create issues with the screen over time, damaging the screen material. Stuctural Member 4” - 20” 4”...

  • Page 14: Power & Controls

    SUSPENDED CEILING Power & Controls Pass the control and power cables through the appropriate openings in the case. Do not open the control center with the circuit breaker on. AC Power In Controls In...

  • Page 15: Case Installation

    SUSPENDED CEILING Case Installation Lift the case up to the threaded rods and secure it in place with the installer provided nuts and washers. Installation requires three or more people. The product weighs up to 225 lbs. Please use safe lifting and rigging techniques. 1/2 “...

  • Page 16: Flush Case To Ceiling

    FLUSH CASE TO CEILING Hook the door test trim piece into the case to use as a reference for the following step (2).
  • Page 17 FLUSH CASE TO CEILING Raise the case up until the door test trim piece is flush with the ceiling. Repeat this at the front and back of all mounting brackets. Level the case to within 1/8” over 10’ using the case length (F); as well as 1/2”over 1’ using the depth (W) of the pocket.
  • Page 18 POWER & CONTROLS Open the tray. Carefully unscrew and pull down the control center ensuring none of the cables or motherboard become damaged. If you feel resistance do not yank. Do Not Open The Control Center With The Circuit Breaker On.

  • Page 19: Power & Controls

    POWER & CONTROLS All RJ 45 Ports act the same, and can be used for wall switch, IR Eye, or 3rd Party Control. To be installed and/or used in accordance with the appropriate electrical codes and regulations by a licensed electrical professional. Do not connect power with the circuit breaker on. Low Voltage Trigger 3X RJ45 Ports...
  • Page 20 POWER & CONTROLS Securely connect power to the terminal block on the control center. It is recommended to crimp the provided spade connectors to the incoming power wires. To be installed and/or used in accordance with the appropriate electrical codes and regulations by a licensed electrical professional.

  • Page 21: Low Voltage Trigger (Optional)

    POWER & CONTROL Low Voltage Trigger (Optional) Some projectors may have a low-voltage trigger that will allow your screen to drop when it is turned on. Installer must supply conductor wire in the length and guage needed.. Tip DC +3V to +12V 50mA min Shielded 2 Conductor wiring Sleeve...

  • Page 22: Ir Remote (Optional)

    POWER & CONTROL IR Remote (Optional) IR Remote Use • If the IR remote is held down continuously as the screen is moving there is a chance that the screen can stop in-between limits. If this happens simply send another IR signal in the direction it was going to continue its movement.

  • Page 23: 3Rd Party Control (Optional) - Wall Switch

    POWER & CONTROLS 3rd Party Control (Optional) - Wall Switch Screen will not function properly if wired incorrectly. Below is the pin out for Dry Contact. Momentary RJ45 Male Plug Pin 1 Contact UP UP - Pin 3 GROUND - Pin 4 DOWN - Pin 6 Momentary Contact DOWN...

  • Page 24: Wall Switch General Operation

    Setting the upper limit incorrectly could damage your screen. Contact screen innovations if you are having problems with the wall switch. If motor is going in the wrong direction, view the “Reversing Polarity on Zero-G” on our support page: https://support.screeninnovations.com/screen/zero-g/...
  • Page 25 POWER & CONTROLS Close the Control Panel. Carefully push up the control center back into the tray ensuring the cables or motherboard are not damaged. Tighten panel fastening screws. Do not force the control panel. If it does not close easily, reopen the panel and look for wires or other ob- structions and then attempt to close it again.

  • Page 26: Setting The Drop For Viewing Height

    SETTING THE DROP FOR VIEWING HEIGHT Remove the stickers labeled “REMOVE BEFORE OPERATING” that secure the cables to the helix inside the case, leave the remaining foam in place. It will lower with the screen and be easy to remove later. Ensure dynemma is on helix and all pulleys.
  • Page 27 SETTING THE DROP FOR VIEWING HEIGHT If the cable becomes loose, make sure it is still set correctly on all pulleys as shown. For Single Pulley For Double Pulley...
  • Page 28 SETTING THE DROP FOR VIEWING HEIGHT Make sure that the cable is wrapped correctly on both helixes as shown.

  • Page 29: Adjusting The Wing To Level

    ADJUSTING THE WING TO LEVEL Measure from the case to the front edge of the wing on both sides and check to make sure they are equal to within 1/16’’. Loosen the thumb screw on the side that needs to be adjusted to level out the wing. Then turn the knob counter clockwise one click at a time to raise the wing.

  • Page 30: Setting The Drop For Viewing Height

    SETTING THE DROP FOR VIEWING HEIGHT Hold the down button on the wall switch to drop the screen and release at the desired drop. The top of the viewing area is indicated on the protective tube. Make sure to remove any foam remaining inside the case if it did not lower with the screen.
  • Page 31 SETTING THE DROP FOR VIEWING HEIGHT Loosen the thumb screw connected to the wing cable spool. For Single Pulley For Double Pulley...
  • Page 32 SETTING THE DROP FOR VIEWING HEIGHT Turn the knob untill the moving pulleys are firmly pressed against the stopping plate. This allows the material roll to open. For Single Pulley If the cable becomes loose, make sure the it is still set correctly on all pulleys as shown. Follow the numbers to indicate where the cables are to be routed if they come off of the pulley grooves.
  • Page 33 SETTING THE DROP FOR VIEWING HEIGHT Turn the knob untill the moving pulleys are firmly pressed against the stopping plate. This allows the material roll to open. For Double Pulley If the cable becomes loose, make sure the it is still set correctly on all pulleys as shown. Follow the numbers to indicate where the cables are to be routed if they come off of the pulley grooves.
  • Page 34 SETTING THE DROP FOR VIEWING HEIGHT Both the wing cables should have tension on them. Tighten the thumb screw firmly to secure the wing drop setting. Perform Steps 4 through 6 on both ends of the screen. The wing pulleys should not engage with the stopping plate if you need extended drop.

  • Page 35: Install - Right Side End Trim

    INSTALL - RIGHT SIDE END TRIM Attach the idler side trim piece to the right side of the case with 3 thumb screws.

  • Page 36: Install Doors

    INSTALL DOORS Installation requires three or more people. The product weighs up to 225 lbs. Please use safe lifting and rigging techniques. Lift the door and trim assemblies up, butt up against the right end trim and then hook into the case as shown.
  • Page 37 INSTALL DOORS Put the lifting bars into the rubber bands then clip into the cable hanging in the middle of the case as shown.

  • Page 38: Remove The Packaging

    REMOVE THE PACKAGING Dispose of all packaging. Carefully remove protective tube and foam wrapped around screen inside protective tube making sure to not damage the screen.
  • Page 39 REMOVE THE PACKAGING Carefully remove the lower tube securing band without damaging the screen material.

  • Page 40: Setting The Lower Limit

    SETTING THE LOWER LIMIT Make sure the Slide switch on the back of the Wall switch is in the lower position. Then hold the DOWN button on the Wall switch until it reaches 3’’ black showing at the bottom, else it can cause permanent damage.

  • Page 41: Install Left End Trim

    INSTALL LEFT END TRIM Plug the IR eye located in the motor side end trim to the RJ45 port on the bottom of the control Attach the end trim to the case with 2 thumb screws.

  • Page 42: Install Door Bumpers

    INSTALL DOOR BUMPERS Push the bumpers into the holes in the trim, then secure by pressing the pin all the way in. Congratulations! You have successfully installed the Zero-G screen! Cycle the screen to ensure normal operation.

  • Page 43: Checking The Upper Limit/Doors Won't Close

    CHECKING THE UPPER LIMIT/DOORS WON’T CLOSE Once you have your lower limit set press the UP command on the wall switch to send the screen to the factory set upper limit. Once the lower tube assembly reaches the upper limit. The green light on the hall effect sensor will illuminate which triggers the stepper motor to close the door.

  • Page 44: Raising The Viewing Area (If Necessary)

    RAISING THE VIEWING AREA (IF NECESSARY) Hold the UP button on the Wall switch to raise the screen to the desired viewing height. Release the UP button when the top of the viewing area is at the desired position. The motor is thermally protected. If the motor stops running during setup, let it cool down for at least 30 minutes before attempting to run it again.
  • Page 45 RAISING THE VIEWING AREA (IF NECESSARY) Loosen the thumb screw connected to the wing cable spool. For Single Pulley For Double Pulley...
  • Page 46 RAISING THE VIEWING AREA (IF NECESSARY) Turn the knob untill the moving pulley is firmly pressed against the stopping plate. Refer to pg. 33 for Single pulley. If the cable becomes loose, make sure it is still set correctly on all pulleys as shown. Refer to pg.
  • Page 47 RAISING THE VIEWING AREA (IF NECESSARY) Make sure the wing cables both have tension on them. Tighten the thumb screw firmly to secure the wing drop setting. Perform steps 2 through 4 on both ends of the screen. Thumb screw must be firmly tightened to prevent the drop setting from changing. Reset lower limit - Refer to pg. 41.

  • Page 48: Lowering The Viewing Area (If Necessary)

    LOWERING THE VIEWING AREA (IF NECESSARY) Hold the up button on the wall switch to raise until it is nested in the wing, and tension has been taken off of the wing cable. Do not exceed the maximum drop of 60-inches (152.4 Cm). The motor is thermally protected.
  • Page 49 LOWERING THE VIEWING AREA (IF NECESSARY) Loosen the thumb screw connected to the wing cable spool. Turn the knob to allow the pulley to move away from the stopping block. Make sure to unwind more cable than you will need to lower the screen to the desired drop. Perform steps 2 through 6 on both ends of the screen.
  • Page 50 LOWERING THE VIEWING AREA (IF NECESSARY) Hold the DOWN button on the wall switch untill the top of the viewing area is at the desired viewing height. If your screen begins to open on either side before your desired viewing height, go back to Step 2 on page 31 and release more wing cable.
  • Page 51 LOWERING THE VIEWING AREA (IF NECESSARY) If cable becomes loose make sure the it is still set correctly on all pulleys as shown. Thumb screw must be firmly tightened to prevent the drop setting from changing. Make sure the wing cables both have tension on them. Tighten the thumb screw firmly to secure the wing drop setting.

  • Page 52: Screen Material Cleaning Instructions

    SCREEN MATERIAL CLEANING INSTRUCTIONS Never use abrasive scrub pads, oil-based solvents, or concentrated detergents to clean screen material. Always test cleaning solutions in a small inconspicuous area to check for compatibility. “Soapy water” is a dilute solution of clean water (preferably distilled) and a mild dish washing detergent. Maestro White / Grey Remove light dust by using a bristled attachment with a vacuum cleaner, or compressed air.

  • Page 53: Troubleshooting

    TROUBLESHOOTING Problems related to electrical or motor function may require a qualified service person or electrician. Should you have a problem that is not addressed here, call: Screen Innovations (512-832-6939.) http://www.screeninnovations.com/category/support/ Problem Probably Cause Action to Take Allow the motor to cool down. Complete cooling can take Motor shuts off.
  • Page 54 Screen Innovations 9715-B Burnet Rd, Suite 400 Austin, TX 78758 512.832.6939 www.screeninnovations.com v. 1.5 March 2022...

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