Elecom M-XGS31DBSK Series User Manual page 37

* These values were obtained in ELECOM's test environment and are not guaranteed.
The 2.4 GHz band signal may be shorter depending on the environment you use it in.
④ Please reboot the PC.
The mouse may become unstable depending on the PC. Please restart the PC.
⑤ Please update your PCʼs OS to the latest version.
The mouse may become unstable when the PC version is old. Please update your PCʼs OS to
the latest version.
⑥ Please change the connection of the receiver unit.
Depending on the specifications of the PC's USB port or USB hub, other USB 3.0 devices
used simultaneously with the mouse may generate noise that can worsen the 2.4 GHz signal
in the vicinity.
Examples of USB devices that may degrade the 2.4 GHz band signal
USB memory
Hard disk or SSD
Optical disk drive
Card reader / writer
LAN adapter
Others, all devices communicating data with a PC via USB 3.0.
You may be able to improve the situation with the following method.
Connect the mouse receiver unit to another USB port away from other USB 3.0 devices
that are simultaneously in use.
Connect the mouse receiver unit to a USB 2.0 USB hub or extension cable.