VeriFone e280 Installation Manual
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e280
Installation Guide
Verifone Part Number: DOC087-603-EN-D, Revision D02
www.verifone.com

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Summary of Contents for VeriFone e280

  • Page 1 Installation Guide Verifone Part Number: DOC087-603-EN-D, Revision D02 www.verifone.com...
  • Page 2 The information contained in this document is subject to change without notice. Although Verifone has attempted to ensure the accuracy of the contents of this document, Verifone shall not be liable for technical or editorial errors or omissions contained herein. Verifone and the Verifone logo are registered trademarks of Verifone.
  • Page 3: Table Of Contents

    Battery Features..........17 © VeriFone, Inc. All rights reserved.
  • Page 4 Accessories ............30 © VeriFone, Inc. All rights reserved.
  • Page 5 Checking Magnetic Card Reader ........33 © VeriFone, Inc. All rights reserved.
  • Page 6: Audience

    Installation Guide e280 Preface This guide is the primary source of information for setting up the e280 and e280s V2 devices. Audience This guide is intended for the users involved in e280/e280s V2 device installation. Organization This guide is organized as follows: •...
  • Page 7: Conventions

    The lightning symbol is used as a For safety, do not string cables or warning when bodily injury might cords across a walkway. occur. © VeriFone, Inc. All rights reserved.
  • Page 8 Installation Guide e280 1. Device Overview This chapter provides a brief description of the e280/e280s V2 device. The e280/e280s V2 device is a secure wireless handheld mobile payment device that allows electronic payment transactions to be processed. This payment processing solution with a fully integrated POS (Point-of-Sale) can scan barcodes, QR (Quick Response) codes and products with the help of an integrated camera.
  • Page 9 (Derived Unique Key Per Transaction) Power Supply • Input: AC 110V~240V/50~60 Hz/0.3A • Output: DC 5V/1A Card Reader • Triple track MSR • EMV L1-approved smart card • ISO (International Organization for Standardization) • NFC/CTLS © VeriFone, Inc. All rights reserved.
  • Page 10: Features And Benefits

    The lightweight, compact, stylish, and ergonomically balanced device provides a convenient payment experience for the user. • Easy to hold, easy to carry. The e280/e280s V2 device’s compact size allows it to easily fit in your pocket and handle with a wrist or neckband through lanyard holes.
  • Page 11: Application Environment

    USB host or device is configured by the software • USB-C port is on the left hand side Bluetooth (wireless communication) • Bluetooth 4.2 BLE • Support Eddystone + iBeacon • RF (Radio Frequency) transmitter output power Class 1 © VeriFone, Inc. All rights reserved.
  • Page 12: Charger Ic

    • Host-side fuel gauge with Coulomb counter function. Bluetooth The e280/e280s V2 device can pair with any phone or tablet, any POS and a variety of accessories to create the perfect mobile solution. Pairing The micro-merchants can easily accept payments on the go when the e280/e280s V2 device is paired with Verifone’s iOS/Android POS...
  • Page 13: Device Location

    The following are the guidelines used to select an ideal location for the device. Location Ease of Use • The e280/e280s V2 is a portable lightweight device that is styled to easily fit into your pocket. • Easily accept payments anywhere, any type, including mobile wallets and alternative payment methods.
  • Page 14: Personal Security Considerations

    Considerations • Handover the e280 device directly to the cardholder for PIN entry. • Encourage the cardholder to hold the e280 device as close as possible to secure the data entry. Electrical • Avoid using this product during electrical storms.
  • Page 15: Periodic Inspection

    • USB-C to USB-A cable Verifone ships variants of e280 and e280s V2 devices for different markets. Your unit may have different options or accessories described in this section. Remove all plastic wrapping from the device and other components.
  • Page 16: Device Features

    Charge the e280/e280s V2 device for eight hours before initial use. • The e280/e280s V2 device includes an embedded coin cell battery that will power the security circuit of the device in case the main battery fails to charge. This internal coin cell battery is not rechargeable and has a life of 2 years.
  • Page 17: Examining Connection Port

    • Conserve battery power by turning the e280 device off when not in use. Do not let the battery charge fall below 10% for an extended period of time as this may permanently diminish the battery capacity.
  • Page 18: Manual Startup

    Touch the "Off" selection to turn off. Shutdown The screen is blank when the device has no power. Connecting Connect the e280 device to the provided USB cable and insert the other end into any USB charger head for initial charging. the Terminal Power Pack Using an incorrectly rated power supply may damage the device or cause it not to work as specified.
  • Page 19: To Connect The Terminal Power Supply

    USB outlet for charging the battery. The e280 device is equipped with USB universal input. To Connect the Insert the USB-C plug into the USB-C port of the e280 device, as shown in the figure below. Terminal Power...
  • Page 20: Battery Life

    • Conserve the battery power by turning the e280/e280s V2 device off when not in use. Do not let the battery charge fall below 10% for an extended period-of-time as this may permanently reduce the battery capacity. Recharge the battery by attaching the USB-C end of the power pack to the device and plug the other end of the power pack into a wall outlet.
  • Page 21: Using The Magnetic Card Reader

    Figure: 6 Using Magnetic Stripe Card Swipe the card through the magnetic card reader. © VeriFone, Inc. All rights reserved.
  • Page 22: Ctls Transaction

    Installation Guide e280 CTLS The e280 device supports contactless credit or debit card transactions. To perform a contactless transaction, gently tap the card or hold the card Transaction against the surface of the display. Figure: 7 Using the CTLS Reader Using the The e280s V2 device supports a barcode scanner.
  • Page 23: Mfi Support

    Installation Guide e280 The e280/e280s V2 device is MFi-certified. MFi (Made for iPod, iPhone, MFi Support iPad) means Apple has certified that product for use with specific iOS devices via interfaces such as lightning connector, Bluetooth, Wi-Fi etc. © VeriFone, Inc. All rights reserved.
  • Page 24: Power Rating

    Installation Guide e280 3. Specifications This chapter provides details on the power requirements, dimensions, and additional specifications of the e280 and e280s V2 devices. Power Rating • Input power rating: 5V DC, 1A • Charging via USB-C to computer system or you can use any smartphone or tablet USB power adapter.
  • Page 25: Communication

    Installation Guide e280 Communication • BT 4.2 BLE (Bluetooth Low Energy) • Wi-Fi 2.4 GHz (a, b, g,n, ac), MFI Certified Display • 3.5" HVGA color touchscreen © VeriFone, Inc. All rights reserved.
  • Page 26: General Care

    Verifone authorized service provider for maintenance or replacement. Cleaning & Verifone devices should only be gently cleaned to remove dirt, residue, or debris using a lightly water-damped, clean microfiber cloth. One or two Sanitizing drops of pH-neutral, non-scrubbing soap may be used.
  • Page 27: Cleaning Instructions

    Installation Guide Cleaning Turn off your device. Instructions Disconnect it from the power source. Clean it following the instructions and guidelines as mentioned above. Once completely dry, reconnect to power up. © VeriFone, Inc. All rights reserved.
  • Page 28: Returning A Device For Service

    Il est conseillé aux clients en dehors des États-Unis de contacter leur Verifone local représentant pour obtenir de l'aide concernant l'entretien, le retour ou le remplacement des appareils Et accessoires. Get the following information from the printed labels on the back of each e280 device to be returned: •...
  • Page 29 • Reference the model and part number in the Note box. Each e280/e280s V2 returned to Verifone requires a distinct MRA number to be issued. Even if you are returning multiple terminals of the same model, ensure that a separate MRA number is issued for each unit.
  • Page 30: Accessories

    Installation Guide e280 6. Accessories Verifone provides a range of accessories and documentation for the e280/ e280s V2. When placing orders, it is essential to reference the specific part numbers. Here are the available channels for ordering: Verifone online store: •...
  • Page 31: Troubleshooting Guidelines

    Utilizing services from unauthorized parties may potentially void any existing warranty. All units require the use of a power supply. Only use a Verifone-supplied power pack. Using an incorrectly rated power supply may damage the unit or cause it to malfunction. Ensure that the power supply used to power the unit matches...
  • Page 32: Device Does Not Start/Does Not Display Correct Readable Information

    The e280 device battery must initially be charged fully to ensure proper operation. Not Charge • Allow the e280 device to remain connected to the power pack for eight hours to ensure the battery receives a full charge. • Li-ion batteries are not affected by shallow charging. Furthermore, when the device has no external power source or battery, the coin cell battery provides power to the security circuit.
  • Page 33: Checking Magnetic Card Reader

    If the problem persists, reach out to your local Verifone representative. © VeriFone, Inc. All rights reserved.
  • Page 34 As commerce experts, we are here for you and your business. With our payment devices, our systems & solutions and our support. Everywhere. Anytime. So that your customers feel enabled, recognized and well taken care of, even beyond their expectations. Verifone. Creating omni-commerce solutions that simply shape powerful customer experiences.

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