VeriFone e285 Quick Start Manual
Hide thumbs Also See for e285:

Advertisement

Quick Links

Wireless e285 Quick Start Guide
Follow the steps in this guide to set up your device to work with your POS.
THE PLATFORM
1 | Wireless e285 Quick Start Guide

Advertisement

Table of Contents
loading

Summary of Contents for VeriFone e285

  • Page 1 Wireless e285 Quick Start Guide Follow the steps in this guide to set up your device to work with your POS. THE PLATFORM 1 | Wireless e285 Quick Start Guide...
  • Page 2: How It Works

    ● Do not spray cleaning products directly onto your device. ● Do not plug your power adapter into an outdoor power outlet. ● Do not turn off your device when installing an update. 2 | Wireless e285 Quick Start Guide...
  • Page 3: Before You Begin

    Make sure that your internet connection is working correctly and that your network is secure. Depending on your connection type, you should do the following: ● Wi-Fi - Locate your wireless network details. ● Bluetooth - Check that Bluetooth tethering is activated on your POS. 3 | Wireless e285 Quick Start Guide...
  • Page 4: Step 1: Turn On Your Device

    Note: We recommend that you charge your device overnight before you set it up. STEP 2: CONNECT YOUR DEVICE TO YOUR NETWORK You can connect your e285 to your network using the following connection types: ● Wi-Fi ● Bluetooth Note: ●...
  • Page 5 By default, Bluetooth connection isn’t enabled on your e285. To enable Bluetooth connection, contact our Support Team. Turn on your e285. You must connect your e285 to your POS within 180 seconds. If you don’t connect your e285 to your POS within 180 seconds, you must restart your e285.
  • Page 6: Step 3: Check Your Connection

    From the home screen, use the keypad to press 000. 2. Use the keypad to enter the passcode, and then tap OK. The default passcode is 9416557. 3. Check that there is an IP address next to the IP address field. 6 | Wireless e285 Quick Start Guide...
  • Page 7 FAQs Why can’t I connect my e285 to my POS using Bluetooth? Your e285 may not be Bluetooth-enabled. By default, Bluetooth connection isn’t enabled on your e285. To enable Bluetooth connection, contact our Support Team. 7 | Wireless e285 Quick Start Guide...
  • Page 8 Can my device remember my POS on startup? When you enabled Bluetooth connection on your e285, you selected one of the following possible connection modes: ● On startup, your e285 automatically searches for available POS devices. ● On startup, your e285 remembers the last POS device it was connected to and automatically reconnects to it.
  • Page 9 Apply your settings and return to the home screen 2. Tap Save, and then tap OK. 3. Tap Yes, and then tap OK. 4. Tap three times. 5. Tap Exit, and then tap Yes. 9 | Wireless e285 Quick Start Guide...
  • Page 10 My device won’t read contactless cards. What do I do? If your device has a low battery level, it can’t accept contactless payments. To help prevent this from happening, charge your device when it is not in use. 10 | Wireless e285 Quick Start Guide...
  • Page 11 3. Note the number next to the Serial Number field. ● Your Merchantware credentials ● Your POS make and version Contact our Support Team at 888.249.3220. ©2023 Global Payments Inc. Global Payments Integrated is a service mark of Global Payments Inc.® C9.3180-D01 11 | Wireless e285 Quick Start Guide...

Table of Contents