VeriFone e285 Installation Manual
Hide thumbs
Also See for e285:
- Installation manual (31 pages) ,
- Assembly instructions manual (22 pages) ,
- Quick start manual (11 pages)
Related Manuals for VeriFone e285
Summary of Contents for VeriFone e285
- Page 1 Installation Guide Verifone Part Number: DOC087-513-EN-C, Revision C01 www.verifone.com...
- Page 2 The information contained in this document is subject to change without notice. Although Verifone has attempted to ensure the accuracy of the contents of this document, Verifone shall not be liable for technical or editorial errors or omissions contained herein. Verifone and the Verifone logo are registered trademarks of Verifone.
-
Page 3: Table Of Contents
Conducting Wireless Transactions ........18 © VeriFone, Inc. All rights reserved. - Page 4 Checking CTLS Reader ......... . . 30 © VeriFone, Inc. All rights reserved.
-
Page 5: Audience
- Provides guidance for addressing issues that may arise during device Troubleshooting installation. Related Documentation To learn more about the e285, refer to the following documents associated with the Verifone Part Numbers (VPNs). e285 Certifications and Regulations VPN DOC087-511-EN-x e285 Quick Installation Guide VPN DOC087-512-EN-x ©... -
Page 6: Conventions
The lightning symbol is used as a For safety, do not string cables or warning when bodily injury might cords across a walkway. occur. © VeriFone, Inc. All rights reserved. - Page 7 Point-of-sale opportunities. The e285’s capacitive touch with physical keypad design makes it easily pocketable while still accepting all payment methods - MSR, PSCR, contactless, and wallets. The easy-to-read color touchscreen is capable of signature capture and is fully supported by Verifone’s developer toolkit...
-
Page 8: Features And Benefits
PIN entry or other input. • Horizontal magnetic stripe card reader for optimal card swiping and reading. • The e285 size is easily able to be dropped in most pockets. Performance • Powerful 300 MHz A9 processing completes transactions quickly. -
Page 9: Security
RF receiver GFSK typical -90dBm, /4 PSK typical -90dBm, 8DPSK typical - 83dBm • UART3 interface for SOC communicates to BT Wi-Fi (wireless communication) • BT, Wi-Fi, and 3G options • Wi-Fi dual band supports: • 802.11 a/b/g/n/ac connectivity © VeriFone, Inc. All rights reserved. - Page 10 Auto-band selection 3G (wireless communication) • Gemalto EHS6 • GPRS/GSM Class 10 • UMTS/HSPA DL 7.2Mbps, UL 5.7Mbps • Host interface USB • Use RING0 for all wake events (new FW update from Gemalto). © VeriFone, Inc. All rights reserved.
-
Page 11: Usage Guidelines
Installation Guide e285 2. Device Setup This section outlines the setup procedures for the e285 covering the following segments: • Usage Guidelines • Environmental Factors • Device Features • Removing the Battery Cover • Installing Micro SIM and or SAM Cards •... -
Page 12: Personal Security Considerations
Security • Hand the e285 directly to the cardholder for PIN entry. Considerations • Encourage the cardholder to hold the e285 close to avoid others from seeing the information entered. Electrical • Avoid using this product during electrical storms. Considerations •... -
Page 13: Device Features
Save the shipping carton and packing material for future repacking or moving the device. Charge the e285 device for eight hours before initial use. Device Before you continue the installation process, familiarize yourself with the features of the e285. (See below Figure 2). -
Page 14: Removing The Battery Cover
Figure: 3 Removing the Battery Cover Installing The e285 device supports the installation of two GSM SIMs (Subscriber Identity Module) and/or SAM (Security Access Module). Use the following Micro SIM and procedures to install a SIM and/or SAM card. or SAM Cards Observe standard precautions when handling electrostatically sensitive devices. -
Page 15: Initial Battery Charging
Reinstall the battery cover back and if it was previously installed, reinstall and tighten the retaining screw. Figure: 4 Inserting the After unpacking your e285 device, connect the power pack to the unit for Initial Battery eight hours or until fully charged. -
Page 16: Using The Battery
• Activates when the battery is left in an unused device for extended periods. • The battery provides power to the security circuit when the e285 device has no external power source. • Li-ion batteries are not affected by shallow charging. -
Page 17: Charging The Battery
Ne jetez pas les piles dans le feu. Les batteries Li-ion doivent être recyclées ou éliminées correctement. Ne jetez pas les batteries Li-ion dans les décharges municipales. After installing the battery, the e285 device can be connected to the Charging the optional power pack or charged with a wireless charger. -
Page 18: Charging With The Folio
Set the rear cover of the Folio-equipped e285 device against the front face of the wireless charger. When the e285 device is fitted with the Folio accessory, the Folio has an inductive charging that allows charging from any Qi charger. -
Page 19: Using The Magnetic Card Reader
To ensure a proper read of the magnetic swipe card, insert the magnetic card from the top of the device, as shown in the illustration below. Figure: 6 Using Magnetic Stripe Card Swipe the card through the magnetic card reader. © VeriFone, Inc. All rights reserved. -
Page 20: Using The Ctls Reader
Installation Guide e285 Using the The e285 supports contactless credit or debit card transactions. To perform a contactless transaction, gently tap the card or hold the card against the CTLS Reader surface of the contactless antenna, located above the keypad and LCD. -
Page 21: Unit Power Requirement
Unit Power • 5V DC, 1 A Input power rating: Requirement • Charging via USB-C to computer system or Verifone-certified power adapter. Temperature • 0°C to 50°C (32°F to 122°F) Operating Environment: • - 20°C to 60°C (4°F to 140°F) -
Page 22: Display
2.4GHz and 5GHz • Auto-band selection Display • 2.8" Color Touch (320 X 240) SD Memory • NAND Flash: 2 Gbit with 8-bit bus width • LPDDR2 SDRAM memory: 1 Gbit with 32-bit bus width © VeriFone, Inc. All rights reserved. -
Page 23: General Care
Verifone authorized service provider for maintenance or replacement. Cleaning & Verifone devices should only be gently cleaned to remove dirt, residue, or debris using a lightly water-damped, clean microfiber cloth. One or two Sanitizing drops of pH-neutral, non-scrubbing soap may be used. -
Page 24: Cleaning Instructions
Installation Guide Cleaning Turn off your device. Instructions Disconnect it from the power source. Clean it following the instructions and guidelines as mentioned above. Once completely dry, reconnect to power up. © VeriFone, Inc. All rights reserved. -
Page 25: Returning A Device For Service
Il est conseillé aux clients en dehors des États-Unis de contacter leur Verifone local représentant pour obtenir de l'aide concernant l'entretien, le retour ou le remplacement des appareils Et accessoires. Get the following information from the printed labels on the back of each e285 device to be returned: •... - Page 26 • Reference the model and part number in the Note box. Each e285 returned to Verifone requires a distinct MRA number to be issued. Even if you are returning multiple terminals of the same model, ensure that a separate MRA number is issued for each unit.
-
Page 27: Accessories
Installation Guide e285 6. Accessories and Cables Verifone provides a range of accessories for the e285 device. When placing orders, it is essential to reference the specific part numbers. Here are the available channels for ordering: Verifone online store: •... - Page 28 Utilizing services from unauthorized parties may potentially void any existing warranty. All units require the use of a power supply. Only use a Verifone-supplied power pack. Using an incorrectly rated power supply may damage the unit or cause it to malfunction. Ensure that the power supply used to power the unit matches...
-
Page 29: Device Does Not Start/Does Not Display Correct Readable Information
Verify all the cable connections including the proper insertion of the power Correct cable connector. Readable • If the problem persists, reach out to your local Verifone representative for Information assistance. Blank Display When the device display is blank: •... -
Page 30: Checking Smart Card Reader
(refer to Installing Micro SIM and or SAM Cards). If the issue persists, get in touch with your local Verifone representative. Checking CTLS To check the CTLS reader: Make sure there are no obstructions between the contactless logo and the... - Page 31 As commerce experts, we are here for you and your business. With our payment devices, our systems & solutions and our support. Everywhere. Anytime. So that your customers feel enabled, recognized and well taken care of, even beyond their expectations. Verifone. Creating omni-commerce solutions that simply shape powerful customer experiences.