ABL Wallbox eM4 Twin Installation Manual
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ABL Wallbox eM4 Twin Installation Manual

ABL Wallbox eM4 Twin Installation Manual

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Wallbox
eM4 Twin
Installation manual
Article No.: 0301501_EN_d

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Summary of Contents for ABL Wallbox eM4 Twin

  • Page 1 Wallbox eM4 Twin Installation manual Article No.: 0301501_EN_d...

  • Page 2: Contact

    Contact ABL GmbH Albert-Büttner-Straße 11 91207 Lauf / Pegnitz Germany +49 (0) 9123 188-0 info@abl.de www.ablmobility.de Customer Service +49 (0) 9123 188-0 www.ablmobility.de/en/service/support/ Contact Revision: 0301501_EN_d Version: 09.04.24...

  • Page 3: Table Of Contents

    Wallbox eM4 Twin start-up Configuring the Wallbox eM4 Twin Availability of the ABL Configuration App Setting up communication via the ABL Configuration App Onboarding – Configuration of an Extender wallbox for stand-alone operation Onboarding – Configuring the Controller / Extender operating mode Control Board settings and reboarding...
  • Page 4 Testing the RCCB Taking the Wallbox eM4 Twin out of operation Replacing the RCCB flap Replacing the lever lock in an RCCB flap Replacing the charging socket flap Replacing the housing cover Resetting the wallbox and restoring to factory settings Actions in case of internal errors, notes and warnings Maintenance Appendix Technical specifications...

  • Page 5: Additional Technical Information

    It is contained in separate documents. In addition, the technical data for your wallbox are collated in product-specific data sheets. You can download these documents from the ABL website using the following link: https://www.ablmobility.de/en/service/downloads.php NOTE Displaying the additional information on a computer, tablet or smartphone Additional technical information is made available in the Portable Document Format (PDF).

  • Page 6: Safety And User Information

    Safety and user information This manual describes all working steps required to install and/or operate the product it concerns. Certain sections of this manual are specially formatted for quick and easy reference. x Descriptions listing equally valid options are indicated by bullet points. 1 Descriptions listing operating steps are numbered in chronological order.
  • Page 7 Please note that operating a radio transmitter in the immediate vicinity (< 20 cm) of the product may lead to malfunctions. Accessories x It is advisable to only use accessories intended and sold for the product by ABL. x Only use charging cables that comply with the IEC 62196 standard.

  • Page 8: Operating Instructions

    Operating instructions x Local safety regulations regarding the operation of electrical devices for the country in which the product is operated always apply. x Ensure that the product can be operated without any strain pulling on its components. x Make sure that the product is always closed and locked when in use. All authorised users must be aware of the 'unlock' position of the key.

  • Page 9: Introduction To The Wallbox Em4 Twin

    Introduction to the Wallbox eM4 Twin Thank you for choosing the Wallbox eM4 Twin from ABL. The eM4 Twin is the ideal solution for efficient vehicle charging in private envi- ronments, in public areas and for large group solutions in semi-public company or hotel car parks. In addition to the simple mechanical and electrical installation, the ABL Configuration App for mobile devices (iOS, Android) ensures a quick and straightforward setup.

  • Page 10: The Wallbox Em4 Twin At A Glance

    Each power module  of the Wallbox eM4 Twin has a Type 2 charging socket for connecting a charging cable certified in accordance with IEC 62196-1 and IEC 62196-2. The charging cables can be purchased as accessories from ABL (see "Accesso- ries" on page 19).
  • Page 11 View from above and below The following illustration shows the top and bottom of the Wallbox eM4 Twin. Front Bottom Housing inlets The inlets on the top and bottom can be opened with combination pliers or a similar tool and are used for inserting the power and data cable from above or below (see page 25).

  • Page 12: How The Hmi Works

    It also includes the RFID reader module for authorising the charging processes, provided that the wallbox was configured accordingly during installation or is operated with a backend. The RFID function is set up via the ABL Configuration App (see "Configuring the Wallbox eM4 Twin" on page 36).
  • Page 13 To ensure the compatibility of the RFID transponder, it should be tested with the Wallbox eM4 Twin. Besides the RFID standard used, other factors (such as the dimensions of the transponder) also influence compatibility. If you need support with testing an RFID transponder, contact ABL Customer Service (see "Contact" on page 2). Software reset performed When you restart the wallbox using the reset button (see "Reset-...

  • Page 14: Information Displayed In The Energy Meter

    If an internal error occurs in the energy meter, the information in the second and third line of the display is replaced by a specific meter error code (example: ). In this case, contact ABL Customer Service (see "Contact" on page 2). Introduction to the Wallbox eM4 Twin...

  • Page 15: Forming Charging Groups And Network Topologies

    The network interfaces are presented below in detail and illustrated with the help of illustrations in practical use. Additional infor- mation on network communication can be found in the “Network setup for the Wallbox eM4 Twin” instructions via the following link.
  • Page 16 In the reev ready variants, the SIM card for communication with the reev backend is already pre-installed in the LTE USB stick in the Controller. x LTE communication with the backend must be set up in the ABL Configuration App (see page 36 onwards). x Figure: The Wallbox eM4 Twin Controller 1 communicates via the LTE USB stick with an LTE receiver 2, which estab-...
  • Page 17 Communication between a Controller and one or more Extenders via WLAN x Every Wallbox eM4 Twin has an integrated WLAN module. x Direct communication with the ABL Configuration App installed on a smartphone/tablet (iOS, iPadOS, Android) can be estab- lished via the WLAN module.

  • Page 18: External Load Shedding In Accordance With Vde Ar-N 4100

    NOTE Compatibility with backend providers The Wallbox eM4 Twin is available as a reev ready product, which is specially prepared for operation with the backend solutions from reev. For more information, please visit: https://reev.com x Alternatively, the Wallbox eM4 Twin is also compatible with other backends for managing the charging infrastructure. To check the compatibility, please contact the desired backend provider.

  • Page 19: Accessories

    Albert-Büttner-Straße 11 D-91207 Lauf / Pegnitz Tel. +49 (0) 9123 188-0 Fax +49 (0) 9123 188-188 info@abl.de www.ablmobility.de x Folding ferrite with key, 1 pc. The Controller variants of the eM4 Twin also include: x LTE USB stick for installing an optionally...
  • Page 20 Type 2 to Type 1 adapter cable according to IEC 62196-2, up to 32 A 230 V AC, single phase, length approx. 4 m x 100000193 ABL Energy Meter external meter for integrating the Wallbox eM4 Twin Controller(+) into a dynamic load management, top-hat rail module h = 88 mm, w = 70 mm, d = 65 mm x 100000253 RFID key fobs in ABL design for all ABL charging stations, 5 pcs.
  • Page 21 Pack of 10 individual locks with the same closure, without group key, 10 pcs. x 100000224, [...], 100000230 Pack of 10 individual locks with different closures, with one group key, 7 pcs. You can find further information on ABL charging stations and accessories at www.ablmo- bility.de/en. Accessories...

  • Page 22: Installation Of The Wallbox Em4 Twin

    Installation of the Wallbox eM4 Twin The entire installation of the Wallbox eM4 Twin must be carried out by a qualified specialist electrical contractor. DANGER Dangerous electrical currents Electrical installation, as well as final testing and certification for operation must be carried out by a qualified specialist electrical contractor, who, on the basis of their specialist training and experience, as well as their knowledge of the relevant standards, is able to assess and carry out the working steps described in this manual and recognise potential hazards.

  • Page 23: Tools And Accessories Required

    230 / 400 V DATA EXT. CONTROL Albert-Büttner-Straße 11 Tel. +49 (0) 9123 188-0 info@abl.de D-91207 Lauf / Pegnitz Fax +49 (0) 9123 188-188 www.ablmobility.de x Folding ferrite with key, 1 pc. If you want to operate your Controller wallbox or a group installation with a backend, you will need the following components: x LTE USB stick included with the Controller x SIM card of the backend operator, 1 pc.
  • Page 24 In addition, you will need the following tools and accessories: x 8 mm drill bit suitable for the respec- x Electric drill tive mounting surface x Pencil x Hammer x Spirit level x Tape measure x Phillips screwdriver x Torx screwdriver (TX 30) x Universal pliers x Utility knife x Stripping tool...

  • Page 25: Inserting The Power And Data Cables

    Inserting the power and data cables The Wallbox eM4 Twin offers the option of inserting the supply cables from above, from below or directly through the rear wall via the supply cable area of the housing. Depending on which you choose, you may need to prepare the wallbox and break out the pre-stamped inlets at the top and bottom of the housing.

  • Page 26: Preparing The Installation Site

    130 mm NOTE Recommended cable lengths for wiring in the wallbox ABL recommends the following cable lengths to ensure problem-free connection in the wallbox: x Power line: at least 130 mm x Data cable: at least 170 mm x Control cable: at least 130 mm...

  • Page 27: Preparing And Fixing The Wallbox In Place

    2 Using the spirit level, align the drilling template level and plumb on the mounting surface. 3 With the pencil, mark the fixing points in the mounting position. 4 Pre-drill the marked fixing points with the electric drill and ø 8,0 mm drill bit ( 8 mm).

  • Page 28: Electrical Connection Of The Wallbox

    2 Grasp the upper edge of the housing cover with your finger- tips and open the housing cover to the front. NOTE Removing the housing cover To make installation easier, you can remove the housing cover mechanically from the wallbox. This procedure is described in the section "Replacing the housing cover"...
  • Page 29 ATTENTION Information on the upstream MCB on site To connect the Wallbox eM4 Twin to the mains, a miniature circuit breaker / MCB must be installed upstream in the domestic power distribution. According to IEC 60364-4-4, this MCB must have a short-circuit resistance (I t value) of ≤...

  • Page 30: Phase Rotation Within A Charging Group

    Phase rotation within a charging group To avoid a phase imbalance in a charging group, the phase rotation must be adjusted according to the following diagram during the electrical installation of the Wallbox eM4 Twin: Wiring diagram Wiring diagram Wiring diagram Wallbox 1, 4, 7 etc.
  • Page 31 The charge points of the Wallbox eM4 Twin are now electrically set up for single-phase operation. In addition to the electrical conver- sion, however, you must also set up the wallbox for 1-phase operation via the ABL Configuration App. To do this, please refer to the sections starting on page 40.

  • Page 32: Data Cable Connections

    3 Fold the communication module back up so that it clicks into place. After establishing the electrical connection of the control cable, the remote disconnection function must be activated via the ABL Configuration App. To do this, please refer to the sections starting on page 40.

  • Page 33: Preparing And Installing The Lte Usb Stick

    SIM card is provided by the backend provider and must first be inserted in the LTE USB stick. Then plug the LTE USB stick into the USB interface of the Controller and set up the communication via the ABL Configuration App (see page 41 onwards).

  • Page 34: Wallbox Em4 Twin Start-Up

    Wallbox eM4 Twin start-up To commission the wallbox, the power supply cable must be connected to the electricity grid. DANGER Dangerous electrical currents The following working steps must be carried out with the utmost care: There is a risk of electric shock if conductive components are touched.
  • Page 35 Carrying out all necessary tests for start-up After setting up via the ABL Configuration App, you must carry out all the tests prescribed for the installation site on the wallbox and the electrical installation to complete the start-up. These include the following tests:...

  • Page 36: Configuring The Wallbox Em4 Twin

    Updating the software of the charging station, etc. Availability of the ABL Configuration App The ABL Configuration App is offered as an app for mobile devices such as smartphones and tablets. You can download the app for the following operating systems on a mobile device:...
  • Page 37 Accepting the Terms and Conditions and Privacy Policy When opening the ABL Configuration App for the first time, after reinstalling the app or when ABL makes changes to the stored documents, you must agree to the ABL Terms and Conditions and Privacy Policy on this screen.
  • Page 38 Location sharing on Apple devices On iOS 13 / iPadOS 13 and later versions, data for wireless communication can only be accessed if you allow the ABL Configu- ration App to use Location Services on the mobile device. This is a technical policy from Apple, but the location data will not be used by ABL in the app or shared with third parties.
  • Page 39 Updating the software version After the connection is established and during operation, the ABL Configuration App regularly checks whether up-to-date soft- ware is available for the wallbox. If a message to this effect appears, you must install this update before you can continue.

  • Page 40: Onboarding - Configuration Of An Extender Wallbox For Stand-Alone Operation

    Configuration of the wallbox by a qualified specialist electrical contractor Before you can start configuring the wallbox, the ABL Configuration App displays a safety warning: The internal parameters of the wallbox may only be changed by a qualified specialist electrical contractor.

  • Page 41: Onboarding - Configuring The Controller / Extender Operating Mode

    If you selected the Controller / Extender option when selecting the operating mode (see step 4 in the section "Setting up communi- cation via the ABL Configuration App"), you must set up the parameters below for all charge points within the group.

  • Page 42: Control Board Settings And Reboarding

    Control Board settings and reboarding To complete the configuration of the selected operating mode, you can switch to the Control Board of the ABL Configuration App on the last screen. Here you can check all the settings you have made so far and change them if necessary, as well as set up further parameters for operation.

  • Page 43: Description Of The Charging Process

    Description of the charging process After setting up via the ABL Configuration App, the setup is complete and the Wallbox eM4 Twin is ready for charging. We recom- mend carrying out an initial charging process with a vehicle during start-up to ensure the functionality of the wallbox.
  • Page 44 5 Hold a valid RFID card in front of the status indicator. 6 Pay attention to the wallbox’s acoustic signals. x If the RFID card has been read successfully, the wallbox emits a short sound signal and the wallbox checks the authorisation of the RFID card.
  • Page 45 7 Check the status indicator of the charge point. (Right-hand charge point display: 1 cycle) x After a request by the vehicle, the charging operation in process is displayed dynamically via the blue status indi- cator for the charge point. x When the charging operation is complete, it is automati- cally terminated by the vehicle, and the status indicator for the charge point lights up solid blue.

  • Page 46: Error Resolution And Maintenance

    To order spare parts, you will need to create a corresponding support ticket in the Service > Support > Spare parts section of the ABL website. In addition to your address data, enter the product number of the spare part and the desired quantity. If you do not know the product number, you can include a product description of the spare part and, if necessary, send a file with additional information (e.g.

  • Page 47: Quick Solution For General Problems

    Quick solution for general problems In the event of a problem, you do not need to contact ABL Support immediately, as in most cases there is a simple solution. You should therefore always check the following points first before generating a ticket.

  • Page 48: Testing The Rccb

    ATTENTION Taking the wallbox out of operation in the event of persistent malfunction Should the wallbox keep displaying error messages, please take it out of operation (see further below) and contact ABL Customer Service (see "Contact" on page 2). Testing the RCCB To ensure the continuing safe operation of the wallbox, you must test the function of both internal RCCBs according to locally applicable regulations (e.g.

  • Page 49: Taking The Wallbox Em4 Twin Out Of Operation

    Taking the Wallbox eM4 Twin out of operation In case of severe malfunctions or damage to the device, you must take the Wallbox eM4 Twin out of operation. To do so, proceed as follows: 1 Unlock the side RCCB flaps using the key supplied and flip them up.

  • Page 50: Replacing The Rccb Flap

    NOTE Ordering spare parts To order spare parts, you will need to create a support ticket in the Service > Support > Spare parts section of the ABL website (see "Support via the ABL Support page" on page 46). Proceed as follows to replace an RCCB flap on the Wallbox eM4 Twin: 1 Provided that the RCCB flap to be replaced is mechanically intact, unlock it with the key and fold it upwards.

  • Page 51: Replacing The Lever Lock In An Rccb Flap

    Changing the lock system ABL offers different types of locks for the Wallbox eM4 Twin, which can be ordered as accessories (see "Accessories" on page 19). x Locking circuit A: In locking circuit A there are 10 packages to choose from, each with 10 individual locks with the same closure.

  • Page 52: Replacing The Charging Socket Flap

    4 Loosen the screw for the locking cylinder with a Torx T15 screwdriver. 5 Remove the bracket for the lock with the slotted screwdriver. 6 Push the lock downwards out of the opening in the RCCB flap. Now proceed in reverse order to install the replacement lock in the RCCB flap. Replacing the charging socket flap You can replace the flaps of the Type 2 charging sockets if they are damaged or no longer close reliably.

  • Page 53: Replacing The Housing Cover

    End customer Specialist electrical contractor Construction Required components: Number / spare part 100000259 / Spare part eM4 TW front ABL Accessories Key for RCCB flap, supplied with the wallbox Tool – Replacing the housing cover...
  • Page 54 Proceed as follows to replace the wallbox housing cover: 1 Unlock both the side RCCB flaps using the key supplied and flip them up to unlock the housing cover. 2 Open the housing cover to the front. 3 Grasp the housing cover by the two corners in the hinge area and push first one and then the other side backwards with moderate force.

  • Page 55: Resetting The Wallbox And Restoring To Factory Settings

    NOTE Accessing the help system on an Extender wallbox button while the ABL Configuration App is connected to an Extender wallbox, you will be redirected directly to If you tap the  ABL’s support website.

  • Page 56: Actions In Case Of Internal Errors, Notes And Warnings

    Every malfunction (error, note and warning) is documented in detail ABL Configuration App in the app. If required, you can download a diagnostic report to the mobile device.
  • Page 57 Contactor / relay does not Charging not possible close x Perform restart by pressing reset push button (< 3 seconds) x Check setting for external load shedding in ABL Configuration App Control by default at terminal Reduced charging current EN1 (note) x Check external control unit (e.g. FNN control box or...

  • Page 58: Maintenance

    If the error or warning cannot be remedied or reset by one of the measures described above, switch off the power to the wallbox- (es) for about two (2) minutes via the MCB connected upstream in the domestic power distribution. x If the error or warning still cannot be remedied or reset even after doing this, contact ABL Customer Service (see "Contact" on page 2).

  • Page 59: Appendix

    Appendix Technical specifications eM4 Twin Controller series Product number 100000002 Type 4WT-22CNS2 Rated voltage 230/400 V Rated frequency 50 Hz Rated current 32 A Maximum output 2 × 11 kW or 1 × 22 kW Connection system Lockable Type 2 charging socket in acc. with IEC 62196-2, 2 pcs. Phase system 3-phase (reconfigurable to 1-phase) Direct connection to the terminal block, supply cables up...
  • Page 60 Product number 100000002 Impact strength IK10 Power dissipation 8 W Maximum elevation ≤ 2,000 m AMSL Dimensions (H × W × D) 515 × 428 × 145 mm (width without overhangs: 395 mm) Weight per wallbox Approx. 10.5 kg eM4 Twin Extender series Product number 100000004 Type 4WT-22ENS2 Rated voltage 230/400 V Rated frequency 50 Hz Rated current 32 A...

  • Page 61: Standards And Guidelines

    Product number 100000004 Overvoltage category Degree of pollution Impact strength IK10 Power dissipation 7 W Maximum elevation ≤ 2,000 m AMSL Dimensions (H × W × D) 515 × 428 × 145 mm (width without overhangs: 395 mm) Weight per wallbox Approx. 10.5 kg The eM4 Single Controller and eM4 Single Extender wallboxes are also available as variants with shutter charging sockets as well as reev ready versions for operation with the backend solutions from reev.

  • Page 62: Overview Of The Radio Modules Used

    Overview of the radio modules used Subclass of Class 1 accord- Transmitting Module Band Frequency Frequency range ing to Commission decision power 2000/299/EC RFID 13.56 MHz 13.553 – 13.567 MHz 116 (Spectral mask: I.2) < 10 mW 2100 MHz 1920 – 1980 MHz 1800 MHz 1710 - 1785 MHz 2600 MHz 2500 –...

  • Page 63: Disposal Advice

    Abbreviation Explanation Frequency Division Duplex: Radio communication technique Network Technology/Network Operation Forum, committee within the VDE GPRS General Packet Radio Service: Service for data transmission in GSM networks General System for Mobile Communications: Mobile communication standard Human Machine Interface HSPA High Speed Packet Access: Extension of the UMTS mobile radio standard International Electrotechnical Commission: International organisation for standards in the field of electrical engineering and electronics...

  • Page 64: Dimensions

    Dimensions Appendix...

  • Page 65: Ce Certification And Compliance Declaration

    The Wallbox eM4 Twin carries the CE mark. A copy of the declaration of compliance is displayed below. In addition, you can find a digital copy of the declaration of conformity on the ABL website at www.ablmobility.de/en in the section Support > Downloads > Compliance declarations.

  • Page 66: Drilling Template Illustration

    The Wallbox eM4 Twin comes with a drilling template (see illustration below) for marking the mounting points and illustrates the basic steps for installation. Should the supplied drilling template have been lost, you can obtain the drilling dimensions from the illustration on the front. Wallbox eM4 Twin 230 / 400 V DATA EXT.
  • Page 67 L3 L1 L2 N eM4 Twin L1 L2 L3 L1 L2 #10 eM4 Twin L1 L2 L3 L1 L2 L3 … Revisionsstand 100000171_Index_B, 04/23 ABL GmbH     Albert-Büttner-Straße 11     D-91207 Lauf / Pegnitz     Tel. +49 (0) 9123 188-0     info@abl.de     www.abl.de     www.ablmobility.de •...
  • Page 68 ABL GmbH · Albert-Büttner-Straße 11 · D-91207 Lauf / Pegnitz T. +49 (0) 9123 188-0 · info@abl.de · www.ablmobility.de...

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