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User's & Administrator's Manual
4.1.6.1
Remote Logging
Remote Logging via Syslog provides log -level diagnostics with inf ormation relevant to devic e
issues. With Remote Logging via Syslog, logs are collected in real time.
➢
To enable Remote Logging via Syslog:
1.
Navigate to and select Remote logging.
Conf igure the 'Remote IP address' and 'Remote port' and enable 'Remote Logging'; the device
2.
starts sending logs to the Syslog server.
Note:
Network administrators can also enable Syslog using Secure Shell (SSH) protocol.
➢
To enable Syslog using SSH protocol, type the following command at the shell prompt:
setprop persist.ac.rl_address <syslog_server_ip>:<port>.
➢
To disable Syslog using SSH, type the following command at the shell prompt:
setprop persist.ac.rl_address ""
4.1.6.2
Diagnostic Data
Admin users who need to get logs f rom the device can dump the logs to the phone's Secure Digital
(SD) Card and then later collect them using Secure Copy Protocol (SCP) based on Secure Shell
(SSH) protocol. Whenever an issue occurs, the Admin can dump the logs into the SD Card.
➢
To use the tool:
1.
Navigate to and select Diagnostic Data.
Navigate to and select OK to conf irm 'Copy logs to sdcard'; RXV81 creates all necessary logs
2.
and copies them to the its SD Card / Logs f older.
3.
Get the logs using SCP notation as f ollows:
scp -r admin@host_IP:/sdcard/logs/ .
Following are the relevant logs (version and ID may be dif f erent to those shown here):
◼
dmesg.log
◼
dumpstate1.3.16-undated.txt
◼
dumpstate_log-undated-2569.txt
◼
logcat.log
Version 2.4
31
4. Conf iguring RXV81 Settings
RXV81 USB Peripheral
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