VeriFone V205c Installation Manual
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V205c
Installation Guide
Verifone Part Number: DOC470-103-EN-A, Revision A01
www.verifone.com

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Summary of Contents for VeriFone V205c

  • Page 1 V205c Installation Guide Verifone Part Number: DOC470-103-EN-A, Revision A01 www.verifone.com...
  • Page 2 The information contained in this document is subject to change without notice. Although Verifone has attempted to ensure the accuracy of the contents of this document, Verifone shall not be liable for technical or editorial errors or omissions contained herein. Verifone and the Verifone logo are registered trademarks of Verifone.
  • Page 3: Table Of Contents

    Connecting the V205c to a PC........
  • Page 4 Connecting ECRs to the V205c ........
  • Page 5 Checking CTLS Reader ......... . . 36 © VeriFone, Inc. All rights reserved.
  • Page 6: Audience

    - Provides guidance for addressing issues that may arise during Troubleshooting Guidelines device installation. Related Documentation To learn more about the V205c, refer to the following document(s) associated with the Verifone Part Numbers (VPNs). V205c Certifications and Regulations VPN DOC470-101-EN...
  • Page 7: Conventions

    The lightning symbol is used as a For safety, do not string cables or warning when bodily injury might cords across a walkway. occur. © VeriFone, Inc. All rights reserved.
  • Page 8: V205C Terminal

    USB (Universal Serial Bus) peripheral Terminal ports. The V205c terminal uses a robust, sleek, and highly functional design. With modular communication options, enhanced color display, increased processing power, expanded memory, and two USB peripheral ports.
  • Page 9: Rear Compartments

    Installation Guide V205c Rear After removing the rear covers, the underside of the V205c shows the following: Compartments Figure: 2 V205c Card Compartment View • Dual MSAM (Multiple Secure Access Module) slots • Micro SD (Secure Digital) Card slot Figure: 3...
  • Page 10: Ease Of Use And Ergonomics

    Certified for ISO7816-3, ISO7816-10 and EMV (Europay, MasterCard, and Visa) 4.3 standards for smart card solutions. • Offers secure, reliable PIN input for expanding the range of PIN-based transactions. • PCI 5.x-compliant for secure solutions, meeting the PED (PIN Entry Device) standard. © VeriFone, Inc. All rights reserved.
  • Page 11: Countertop Performance In A Hand-Over Design

    (Payment Card Industry) PTS (PIN Transaction Security) POI (Point-of-Interaction) and provides sophisticated file authentication to prevent the execution of unauthorized software. • Key injection simplified and secured with Verifone’s SecureKit key loading software. Countertop • The 32-bit processing and multi-tasking capabilities ensures fast processing of Performance in payment, payment-related, and value-added applications.
  • Page 12: Selecting Location

    Installation Guide V205c 2. Device Setup This section outlines the setup procedures for the V205c device covering the following segments: • Selecting Location • PIN Protection Measures • Unpacking Shipping Carton • Installing or Replacing MSAM and Micro SD Cards •...
  • Page 13: Electrical Considerations

    Le V205c n’est ni étanche ni étanche à la poussière et est destiné à une utilisation en intérieur uniquement. Tout dommage causé à l'appareil par une exposition à la pluie ou à...
  • Page 14 Offer PIN security literature at the point of sale. • Use signage to limit the view of the V205c to just that of the card holder. A flat support surface such as a countertop or a table. © VeriFone, Inc. All rights reserved.
  • Page 15: Unpacking Shipping Carton

    Carefully inspect the shipping carton and its contents for possible tampering or damage. Shipping Carton Remove the V205c unit from the shipping carton. The standard package contains the PIN pad, power pack, telephone cable, and printer paper roll. Refer for more information on related accessories. Accessories and Cables...
  • Page 16: Installing Or Replacing Msam And Micro Sd Cards

    Micro SD Cards Observe standard precautions in handling electrostatically sensitive devices. Electrostatic discharges can damage the equipment. Verifone recommends using a grounded anti-static wrist strap. Respecter les précautions standard dans la manipulation d'appareils sensibles aux décharges électrostatiques. Les décharges électrostatiques peuvent endommager le matériel.
  • Page 17: Changing Or Installing Micro Sd Card

    SD Card cardholder. Remove the old card, if any, and insert the Micro SD card carefully into the slot (with the gold contacts facing downward) until fully inserted. Figure: 7 Inserting Micro SD Card © VeriFone, Inc. All rights reserved.
  • Page 18: Establishing Communication

    Insert the card with the card’s gold contacts facing away from you, toward the unit. If you are finished replacing or inserting cards, put the rear cover back in place. Establishing You can connect the V205c to your network by using the following options: Communication • Connecting by Telephone Line •...
  • Page 19: Connecting By Ethernet Cable

    Before you can process transactions that require a receipt or record, you must install paper in the printer. Printer Paper The V205c uses a roll of 57 mm wide x 40 mm, single-ply, thermal-sensitive paper. A pink out-of-paper indicator line appears on the edge of the paper before the end of the roll.
  • Page 20: Connecting Optional Devices

    Swing the paper roll cover until it clicks shut, allowing a small amount of paper (past the glue residue) to extend outside the printer door. Connecting The V205c device supports some peripheral devices designed for use with electronic point-of-sale terminals. Optional Devices Before connecting any peripheral device, remove the power plug from the terminal.
  • Page 21: Optional Device Connections

    Installation Guide V205c Optional Device You can connect several devices to your V205c. You can use the following cables for different types of device connections: Connections • RJ9 to DB9 cable (VPN CBL000-051-02-A) • Multi-port coiled cable (VPN CBL470-006-02-A) Make sure you replace the rear cover when all cables are installed. This provides some protection to the cables and connectors.
  • Page 22: Connecting Power Supply

    Connection Connecting Not all configurations and device contexts require the use of a power supply Verifone ships the power supply unit with the terminal as required. Power Supply Contact your Verifone representative If you have changed the context in which the terminal is used or have questions about which power supply should be used.
  • Page 23 When the terminal has power and an application is loaded, the application starts after the initial Verifone copyright screen and displays a unique copyright screen. If no application is loaded, DOWNLOAD NEEDED appears on the display after the initial Verifone copyright screen.
  • Page 24: Smart Card Reader

    Leave the smart card in the card reader until the transaction is completed. Premature removal can void the transaction. Laissez la carte à puce dans le lecteur de carte jusqu'à ce que la transaction soit terminée. Une suppression prématurée peut annuler la transaction. © VeriFone, Inc. All rights reserved.
  • Page 25: Magnetic Stripe Card Reader Use

    Installation Guide V205c Magnetic The V205c has a magnetic card reader that uses a triple track stripe reader. This gives the unit greater reliability over a wide range of swipe speeds and Stripe Card operating environments. Reader Use Figure: 15 Using the...
  • Page 26: Periodic Inspection

    If any device is found in tamper state, please remove it immediately from service. Keep it available for potential forensic investigation, and notify your company security officer and your local Verifone representative or service provider. For more information on contacting Verifone, refer to Service and Support.
  • Page 27: Unit Power Requirement

    Installation Guide V205c 3. Specifications This chapter provides details on the power requirements, dimensions, and additional specifications of the V205c terminal. Unit Power • 8 V DC (Direct Current), 2.25 A Operating power: Requirement Temperature • 0°C to 50°C (32°F to 122°F) Operating temperature: •...
  • Page 28: Connectivity

    USB2.0 high speed • Mini-USB port • USB 2.0 high speed • RJ9 port Security • 3DES (Triple Data Encryption Algorithm) encryption, Master/Session and DUKPT key management • VeriShield file authentication • PCI PED 5.x approved © VeriFone, Inc. All rights reserved.
  • Page 29: General Care

    Verifone authorized service provider for maintenance or replacement. Cleaning & Verifone devices should only be gently cleaned to remove dirt, residue, or debris using a lightly water-damped, clean microfiber cloth. One or two Sanitizing drops of pH-neutral, non-scrubbing soap may be used.
  • Page 30: Cleaning Instructions

    V205c Installation Guide Cleaning Turn off your device. Instructions Disconnect it from the power source. Clean it following the instructions and guidelines as mentioned above. Once completely dry, reconnect to power up. © VeriFone, Inc. All rights reserved.
  • Page 31: Returning A Device For Service

    Il est conseillé aux clients en dehors des États-Unis de contacter leur Verifone local représentant pour obtenir de l'aide concernant l'entretien, le retour ou le remplacement des appareils Et accessoires.
  • Page 32 • Reference the model and part number in the Note box. Each V205c returned to Verifone requires a distinct MRA number to be issued. Even if you are returning multiple terminals of the same model, ensure that a separate MRA number is issued for each unit.
  • Page 33: Connecting Cables

    Installation Guide V205c 6. Accessories and Cables Verifone provides a range of accessories for the V205c device. When placing orders, it is essential to reference the specific part numbers. Here are the available channels for ordering: Verifone online store: •...
  • Page 34: Troubleshooting Guidelines

    Utilizing services from unauthorized parties may potentially void any existing warranty. All units require the use of a power supply. Only use a Verifone-supplied power pack. Using an incorrectly rated power supply may damage the unit or cause it to malfunction.
  • Page 35: Device Does Not Start/Does Not Display Correct Readable Information

    • If the display does shows incorrect or unreadable information, inspect all cable connections. In case the problem persists, reach out to your local Verifone representative for assistance. Keypad Does If the keypad does not respond properly: Not Respond •...
  • Page 36: Checking Smart Card Reader

    (refer to Installing or Replacing MSAM and Micro SD Cards). If the issue persists, get in touch with your local Verifone representative. Checking CTLS To check the CTLS reader: Make sure there are no obstructions between the contactless logo and the...
  • Page 37 As commerce experts, we are here for you and your business. With our payment devices, our systems & solutions and our support. Everywhere. Anytime. So that your customers feel enabled, recognized and well taken care of, even beyond their expectations. Verifone. Creating omni-commerce solutions that simply shape powerful customer experiences.

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